Friendly customer service, fast, conveniently located among other shops in the arboretum so you can…read morecombine trips with other shopping. I went there to get my suunto watch repaired after visiting 4 other shops that did not have the tools to open it. Some of the shops were planning to send it away which would have cost even more. This place has been around for over a decade and I just found them. Prices were also reasonable. Definitely plan to get my other watch repaired. 5. Btw they had really cool waiting chairs.

Ray is a reliable watch repairman, but he's much more than that too. Ray also sells high quality…read morewatches, bands and various pieces of jewelry. I've gone to Ray a few times to watch repair and everything always comes out great.

Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Just wanted to thank Mary and the Time Master family for coming out to my place of business to pick…read moreup and deliver all my watches that needed a little lovin.' They truly went the extra mile to make sure I was taken care of. As with all good businesses, they are very popular so be patient with them. I can attest to you that they will get your items back to you as soon as they can. I look forward to continue to use them for all my watch needs and repairs.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

Matt and Daniel will make you appreciate what a jeweler should be like. Give them a call for custom…read moredesigned rings for that special someone.

Fred helped me pick out a watch for mine & husbands anniversary! He was so kind, knowledgeble, &…read morehonest. It was a personal shopping experience which I enjoyed. Thank you Fred! My husband loves the watch :)

Mothers Day Gift Fail - So I spent $800 on 2 swatches in the Austin store. After picking from the…read moresamples, salesperson Liz says "let me get fresh watches from the back". One of the watches takes batteries, so she offered 2 spare batteries and put them in the bag. Well, while at a family Mothers Day dinner I give my wife her watch. She unboxes it in front of everyone, and was initially thrilled until she realized is wasn't running. Embarrassing enough, I say "give me a moment" and I watched a Youtube video. "I'll change the battery in case that's the cause". After a long time finding a jewelers sized screw driver and tweezers, I removed the battery and went to replace it with one of the replacement batteries Liz provided. The replacement battery did not fit - too big. It's a #390 and after some on-line research - the watch takes #394. So it was a complete fail, and embarrassing. I ordered some #394s on Amazon and got it working 3 days later. Lesson learned - don't buy from Liz, and check the "brand new" watch before leaving the store. (the other is self winding, so we avoided the same problem)

Had a Rolex damaged in a car crash, the face crystal got all scuffed up and the clasp teeth got…read morebent so it wouldn't stay on my wrist anymore. The gentleman behind the counter fixed and polished it within minutes, and offered the repairs at no charge. Please bear in mind, I had never done business here before, so it's not like he was doing a favor for an old client. I insisted he at least charge me something, so he settled for $20. Aside from kindness to strangers, this place also has a very nice selection of fine watches at reasonable prices. If I'm looking for an upgrade, I'll certainly keep this establishment in mind.

Wonderful purchase experience! I was on the hunt for a watch to give to my son when he is older. I…read morehad done my research and found the timepiece I wanted, and luckily ATX Watches had the exact model. I ended up spending 2 hours in the store chatting with the owner and staff (family business). I walked away with the watch I wanted at a great price. I am planing on making ATX Watches my store for servicing and future purchases!

I bought a new Seiko King Turtle but I cannot abide a cyclops. So I had John Hood remove the…read morecyclops and regulate it and now it is everything I want. I took another watch (Wise Watch Co. "Hitman") in and had John regulate it and now it gains or loses about a second a day. John is fantastic!

There is a reason Martinez & Hood has close to 50 5 Star reviews on yelp!!…read more This is good ol fashion service business that treats its customers right. I heard about M&H from a friend that has several luxury Rolex watches. He said this is the place to go when it comes to repairs and honest service. I have brought two watches here, one to get the bezel fixed after it being shattered and the other for a quick clasp adjustment. I will surely go back for watch & jewelry repairs as they know their stuff, have fair pricing and timely turn around times.

Great professionalism and clear upfront pricing. The repair was completed incredibly quickly. I…read morebrought in my boyfriend's watch to have the band links fixed, and although it seemed like a complicated repair, he handled it with no problem. Would absolutely come here again!

Fast, affordable service! Only takes cash and checks . The business is in a personal residence, but…read morehe's super friendly and professional!

I appreciate Treasures reach out to me. They suggested I bring in the jewelry and possibly be able…read moreto do the work a little less expensively. You don't see that often.

Great customer service Bought 7 different objects from…read morechains earrings and rings, They're good to help you with anything you're looking for

Had a bunch of old and foreign currency my mother sent to get checked out. Was greeted warmly and…read morethe collection was quickly turned over and evaluated. Nothing of value on my end but that's how it goes!

I dropped off two rings for repair almost 3 weeks ago. The owners advised his jeweler or he would…read morecall me back within a week. No call or message. I've left numerous voice messages for a call back. I've called the alternate numbers and get a recording stating the phone is not accepting calls (??). Went by the store during posted business hours and it was closed. Extremely concerning as these are my wedding and engagement bands. Considering legal action if no response within the next few business days.

I was looking for someone to add a link for my TAG watch and learned that only select locations can…read moreget parts for these watches. When I brought my watch in the staff was very helpful and gave me options that made sense. The price was high but expected for a high quality watch. They had to order the part from TAG and once it arrived they called to have me pick it up. I now have a watch repair place that I know and trust.

I found this place after doing some research online to check into a watch I just purchased. I…read morewanted to ensure it was authentic as well as serviced and functioning correctly. The prices are fair, even a little less than I expected to spend for this service. The employees are nice as well as honest, I asked to learn a bit more about my new to me Rolex and the person doing the inspection came to the counter a few times to educate me and to explain what they saw and how it functioned. Great service!