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Caleesi Designs Jewelers

4.9 (256 reviews)
Closed 10:00 am - 6:00 pm
Updated 3 months ago

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Services - Caleesi Designs Jewelers

Jewelry repair

Jewelry reshaping or resizing

Caleesi Designs Jewelers Photos

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Recommended Reviews - Caleesi Designs Jewelers

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Reviews With Photos

Tiffany R.

I recently brought in my late father's rings to be resized and added sizing beads. These hold sentimental value to me, and I loved how they looked worn with the memory that reminded me of how he wore them. When I picked them up I was shocked and disappointed to find that they had been polished to a high shine. They looked like completely different rings and not the ones I remembered and cherished. I understand that jewelers often polish after resizing but I wish I had been asked first or at least given the option to decline polishing. Changing the finish without consent can really alter the meaning the piece carries. While the resizing itself was done the lack of communication about altering their appearance was heartbreaking. I would advise anyone bringing in sentimental pieces to clearly state their preferences. Additionally the sizing bead spacing is also inconsistent even though both rings were meant to be the same size. One ring fits comfortably while the other causes pain because the beads were placed closer together. They did offer to correct it. I've brought pieces here over time and overall I do think they do a good job. Despite this and a couple other hiccups in the past I do believe they do quality work. Unfortunately, after my most recent experience I will not be returning.

James F.

I would 100000% recommend Caleesi Designs Jewelers to ANYONE looking for custom jewelry, especially engagement rings! Rayla was a complete pleasure to work with - she was a ROCKSTAR the entire time. Her patience, communication, availability, responsiveness, customer service, professionalism, knowledge/experience/skill - all of the above were TOP NOTCH the entire time I worked with her. We went through a ton of design iterations until we narrowed it down to the final product. When I say my fiancée LOVES her ring, I can honestly say that I don't think Rayla/Caleesi could have done any better. My fiancée has told me half a billion times that the ring is "completely perfect", "exactly what she always dreamt of", "her favorite thing in the entire world", etc. She is a doctor who works in a VA hospital and thus meets/treats new people daily. From the sounds of it, she receives compliments on her ring on a pretty much daily basis.... A huge thank you to Rayla and Caleesi! I could not have imagined/hoped for a better experience!

Samuel I.

Amazing! Came in to get my wife's engagement ring overhauled for our 15 year anniversary on a tight budget and Dylan came through. He took the time to show me some what the ring could look like, explained what I was buying and explained the settings to me. The two ladies in the store helped me to pick out the rite cut and my wife loved it. We will definitely be back in the future.

I wanted something untraditional for my engagement ring and Rayla absolutely delivered! It was such an easy experience and Rayla helped walk us through every step. One of the things that helped me a lot during the design process is that they send you a CAD rendering of your ring and will build you a mold so that you get an idea of what the ring will look like before you finalize it. I loved the selection of gemstones Rayla scouted for me- it was so hard picking just one! That said, I'm absolutely obsessed with the end result. Thank you Rayla and the Caleesi team!

Custom ring

Staff was so helpful and nice. I had a custom ring made and am thrilled with the final results. They really know their craft and it shows.

Custom Platinum Engagement Ring
Kristin M.

I'm very much in love with this ring my fiancé and I made with Caleesi! The pictures just don't do it justice! Dani was so helpful and made our ideas come to life. And it was ready quite fast! Everything from start to finish was 10/10. I can't wait to come back and design my fiancé's wedding band

Diamond ring
Tarek S.

Drop everything and get over here immediately! I beg you not to shop online other than for ideas because once you step foot in here, you'll know this is who you want to get your ring from. I walked in with an idea for a male engagement ring and I couldn't find anything I truly loved because I was so set on my vision. No biggie they make custom jewelry based on your ideas and said vision. Rayla who is an angel was so excited to execute and help bring the idea to life. Her excitement made me feel so at ease and the experience start to finish was seamless and most importantly the communication was 5 stars . Also when we needed to make adjustments or changes it's amazing to know you have someone like Rayla advocating for you so you get exactly what you want. Service, speed, communication and above all excellence. I can't recommend them enough.

CAD rendering of engagement ring...final draft

My fiancé went to another local jeweler of which we were unhappy with. They didn't listen to him on CAD corrections nor even make it in the correct size. His receipt even had 5 3/4 printed on it, yet they casted it in a size 7. After the proposal, I got to meet with that jeweler and requested we please find another jeweler. It was the exceptional reviews of Caleesi that brought us here. It was their superb customer service and attention to detail that kept us here. We not only designed my wedding band and engagement ring, but also my fiancé's wedding band. (I'm not posting the review of his ring yet bc we are yet to be wed and he wants it to be a surprise. Let's just say they did a fabulous job there too! It was important to us to have all of our rings cast at the same time from the same pour of 18K gold. It is extremely sentimental to us and they delivered!) As for my rings, we began with a vision of a ring I saw from a NY jeweler. I had also desired to add some "hippie crystals" in hidden places. Steve and his team fully embraced my vision and worked with me every step of the way. We ended up with two options for my engagement ring. Steve so kindly wax printed BOTH to help me decide on which would be my forever ring. It was really a cool experience to get to design, view CAD drawings, see 3D imaging, and play with wax printings of our designs. We thoroughly enjoyed the whole process from beginning to end. Not only are the team at Caleesi stand up humans, their craftsmanship and artful eye are the best in Austin and beyond! I highly, WE highly, recommend them. Thank you Steve, Rayla, and Team Caleesi! You each made this experience so joyful for us. I will forever remember the moment when Steve sat down with us to show us the final product. As soon as Jacob, my fiancé, went to put the engagement ring on my finger...I lost it! So many appreciative happy tears. Not gonna lie, I may have seen some tears filling up Steve's eyes as well. Actually all three of us...mine just were most visible. Haha So much that the jewelry mascot pup Chili came over to my rescue to comfort me. I had to explain to her they were happy tears, pure joy! Thank you again everyone!

Questions Of Travel M.

I love Caleesi Designs. I went to a couple of places to check out custom design options for a tourmaline ring. They had a gorgeous watermelon stone, and Cathy and Rayla worked with me to land on just the right design. The whole process was a lot of fun, and Rayla tweaked the design for me a couple of times after I saw the CAD renderings and wax castings. It's really hard to do this ring justice with pics, but I'm so happy with the way the ring turned out! (Also the two smaller rings in the pics are also from Caleesi).

Broken so many times in the place that is shown

I had a horrible experience. I had Caleesi create a bracelet. Out of cabochon's, a necklace my mother had given me upon her death. The bracelet was made incorrectly. I wore it for two years and had it repaired 15 times! Finally I had it remade and the jeweler told me that Steve did not use a heavy enough chain to support the cabochon's I provided. Also, the gold did not match. It was 14 karat gold but it was like a rose color and not the same yellow color gold that my bracelet was. It was a failure!!!! After two years of 14 or so repairs I finally have my bracelet redone and I'm happy with my new bracelet not from Caleesi! Don't go to Caleesi!!

The tiara was the hit in my wedding !

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9 months ago

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Stephan W.

Tiffany, we are so glad that we could help!

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1 year ago

Resized engagement ring for me about 4 times as my finger size kept fluctuating. Reasonable pricing and great customer service !!!

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1 year ago

They were able to resize a ring that others said was not possible. Did a fantastic job and are very professional. Excellent all around!

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Thank you for your kind review Barbara!

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2 years ago

Amazing experience with Caleesi Designs!! They gave me excellent service from the moment I walked in, to a very quick turn around time!

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Ask the Community - Caleesi Designs Jewelers

Do they only custom design rings? Do they make custom earrings or pendants?

They can make earrings and pendants. I had all three made there and I have a stud earring being made with them right now.

Don’t See Your Question? Ask Away!

Review Highlights - Caleesi Designs Jewelers

Rayla worked with me to find a way to maintain the look of my original ring but make the band much stronger.

Mentioned in 13 reviews

Read more highlights

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Kruger's Diamond Jewelers

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I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I brought my daughter's engagement ring to be polished and cleaned before her wedding and they were…read morewonderful!! Highly recommend.

Caleesi Designs Jewelers - jewelryrepair - Updated May 2026

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