Best experience I've had with a jeweler. Came in for a repair and they offered same day service for half the cost of my previous jeweler. Learned a lot about the owner and the business. Inside the fiesta, take a left and go all the way down to the last store. read more

Love the owner and Chita been coming here for years. Some times in and out jewelry repairs

Ms Lu is so so very lovely and I wish I could continue to frequent this jeweler. Unfortunately I have to update my formerly glowing review. Victor is gone so the quality of the work has plummeted. It's the end of an era. I can NOT, in good conscience, recommend this business. My ring is currently with another jeweler who is trying to undo the damage done to it at this location. read more

They are simply the best!!! Recently I got my watch battery replaced, and they did it in a flash! I appreciate the great work and service they provided. Thanks Lu's Jewelry!!! read more

Lu's Jewerly they are the best! I got my wedding ring resized right there. Great customer service, very professional and friendly. My ring was resized, tightened and polished in my presence. The pricing is very reasonable. Great service. And they are a family owned business. Love this place. read more

Lu's Jewelry - Jewelry Near Me - Austin, Texas

I recently took two watches in for new batteries. I was prepared to drop them off but the incredibly friendly woman at the counter suggested I shop around for ten minutes rather than have to make the trip back. A little later, she waved me over and, wait for it, said that she took care of one watch, no problem. The other's battery, however, was already fully charged; it's just that the watch wasn't set. WOW! I really appreciate her friendliness, honesty, and integrity. I will be back, and I promise to tell numerous people about my customer experience! read more

I came in to get my engagement ring resized and Victor did an amazing job. Quick service and very reasonably priced! I will definitely be back for any future jewelry repair/resizing needs! read more

The guy was super cool. Worked with my on prices. And also helped me pick the best gold chain for my daughter.

Last week I cracked the band of my favorite moonstone ring. I took it to Lu's jewelry in Austin and I couldn't be more pleased with the repair. In addition to fixing the crack they repaired bends and polished it up for me. It looks better than it did when I bought it! If you ever need to visit a jeweler in Austin, TX, choose Lu's and support a friendly, skilled, affordable local craftsman. read more

Lu's Jewelry - Jewelry Near Me - Austin, Texas

They are inside Fiesta. Turn left at the entrance and they are second jewelry store, back in the left corner. Prompt greeting and service. Needed my watch battery changed ($10+tax; some are $7+tax depending on battery type needed) and a screw my husband stripped replaced ($5+tax). All in all I spent $16.24 and was in and out in 10 minutes. Ms. Lu was very nice. Her son changed the battery. Family owned and located there for 20+ years. Recommend if you need service. read more

Brought a necklace here to get fixed and my experience was easy, professional, and efficient. The owner is super nice and knowledgeable, too. I don't have a wealth of experience with this place yet, but from what I've seen, it's great. read more

There is something not completely annoying about changing a watch battery. I think its the reminder that I don't wear an apple watch. Lu's is definitely where I take my watches. Very nice folks there, and they turn your watch around faster than you can walk the aisles at Fiesta. I left with a functioning watch and a huge bag of fluffy tortillas. what could be better? read more

LOCATED INSIDE FIESTA - Walk in, go left, second jewelry store. Nice, family owned business. Been here for 20 years. Victor fitted my watch super fast for about $7. Plus they are open on Sunday! read more

They re-sized my wedding ring that I bought online. Did a great job, helped me to determine what size I needed, and it was very affordable. It looked like they sell some nice jewelry there as well. Highly recommend. read more

I came for watch repairs (battery and band replacement) and the jeweler was very friendly and helpful.

First of all, this place is inside Fiesta Mart, so don't be confused or put off by google maps. There are two jewelry places inside. Walk past the first one to Lu's Jewelry. I have had three items fixed here, all for exceptionally reasonable prices and all turned around very quickly. Ms. Lu and her staff were able to resize a ring, fix a broken earring post, and get me a new watch battery. The earring and the ring look great, and I'm glad to have my watch in working condition again! I will trust them with any other repairs I might need. I've been looking for a jewelry repair/watch battery place in Austin for a while now and had been disappointed until I found this place. Everyone who works here that I've talked to has been really nice. There's lots of fun gold jewelry to browse, too, but so far my experience is with repairs. This place is great. read more

Yes, it's inside Fiesta. Yes, it deserves every bit of five stars. Went here for watch battery. Ms. Lu was by herself, and she had some trouble putting in the new battery. Long story short, I got a little worried when it became clear she couldn't complete it that night. It was my mom's watch and it means a great deal to me. She put me at ease. Next morning, got the call it was done. Perfect. Best $7.50 I've spent in a long time! read more

Located inside the Fiesta Mart, we received prompt service for watch battery replacement. The owner was very courteous and knowledgeable. We had our Michael Kors and Raymond Weil watch battery replaced in less than 10 minutes while waiting. Great service and convenient location along with great prices makes this a nice choice for watch repairs and services. Thank you! read more

Great job cleaning my diamond earrings and replacing a watch battery. Service was fast (completed while I waited) and the associate was friendly, polite and efficient. Will go back again read more

I love coming to Lu's jewelry. They always make me feel at home when I'm in there shopping. Miss Lu is the best. Always smiling and always wants to make sure you get what you want. This is my second time purchasing from here and it was such a wonderful experience. I purchased a gold nugget ring. I'm really happy with it and look forward coming back to Lu's. Best jewelry shop in Austin hands down. read more

Lu's Jewelry - Jewelry Near Me - Austin, Texas

Ms. Lu and her son, Victor are very sweet. They also charged me less than half of what other jewelry repair shops were asking for the same service. I would definitely recommend them to anyone and I will be going back to them in the future. read more

Super friendly. They're located inside of the Fiesta supermarket. Called in and asked if they could clean a silver bracelet. I was in and out in 10 min. Much brighter than when I brought it in. They've been around for 25 years. read more

The staff was very hospitable. They were able to repair my chain efficiently, quickly, and well. I really respect what they are doing and will be coming back for any jewelry related needs. I highly recommend! read more

Awesome, quick, and affordable service! I had 7 battery watches replaced and one wrist band repaired for a watch. It's in the Fiesta grocery store. When you walk in make a left, Walk past the first jewelry store and it's on your left! From what I learned: -Family owned for about 20years -Honest -Cost effective -Prices are fixed -Great to talk to read more

I had a custom piece made from there. Victor is the jewelry maker. He was so nice and helpful. Ms. Lu was also very nice. They did not try and push something that I did not want. The chain and piece came out great. I will be going back for any jewelry questions or purchases. Also the chain and piece came with a life time warranty. read more

Lu's Jewelry - A custom Piece. - Jewelry Near Me - Austin, Texas

I went in to get my fiance's engagement ring re-sized. Victor was the gentlemen that I met at the counter. He was very polite and even noticed that the center stone of the ring was loose as well. He gave me a very reasonable ETA and quote. The job ended up taking longer than he had anticipated and as a result, he only asked for a fraction of the original quote. Great customer service and awesome employees. Definitely give this place a shot anytime you need anything jewelry related done. read more

Just got a necklace shortened here and they did a great job! They were very thorough and patient with measuring it and making sure it was exactly the length I wanted it. Everyone working there was very friendly and honest, including the owner. Prices are very fair. It's about $10 to shorten a simple chain necklace. Mine was $20 since there was a fixed gem at the bottom and they had to shorten both sides. There were a couple repairs before me, but even then, I was in and out in under 30 minutes. Just make sure you go to their jewelry shop at the very end since there is another jewelry shop just before. read more

What a find! Hector helped me and discovered that all my watch needed was cleaning - not new "works". I'm very pleased with this business. Highly recommended. read more

Lu's was easy and beyond satisfactory, I know I got an honest quote, as others wanted to charge up to $30 more. My ring bezel came clean off the band and a day and a half later, I was called to pick it up. I am very happy with the results, I didn't even expect them to polish the stone off! The ring was more cleaned up than I could ever get it with a polish cloth, these guys know what they're doing. read more

Go into the Fiesta, turn left, go past the first jewelry store (they are NOT the same) and go to the shop at the end. I decided to change my watch battery myself because I was pretty sure it wasn't worth the money to have someone else do it. It went well until I found out that my model of watch requires a watch press to reattach the backplate. It was a Sunday evening and I knew if I didn't take care of it then, I'd put it off for too long. So I found pretty much the only place nearby that was open Sunday evening. Lu put the back on for five bucks and told me that she'd have done the whole thing for ten. Considering the hassle I went through trying on my own and the two dollar battery, that would have been a much better deal. If I ever find my other watch, I'll bring it straight here. I wasn't there to shop, but the selection looked very nice and Lu took great pride in telling me about their equipment and her son's drive and ability to work with just about any adornment you can imagine. If I find myself someone to buy jewelry for, I'll definitely be back to take a closer look. read more

I can't speak highly enough about Lu's and my experience with them. While lifting boxes the band of my ring was bent. It was my grandmother's ring and being new to Austin I was nervous to take it anywhere. Lu's came highly recommended by a friend. They helped me immediately fixed the band within minutes and were so kind! read more

Great customer service. Fast honest and friendly. If you need repair, battery or looking for something must go!

I needed a necklace shortened and they took care of me immediately. So helpful and friendly- very thorough with measuring. They've got a new customer for life! read more

Great watch repair! They fixed my Movado for $15 and it only took 15 minutes! Movado wanted $130. I'll be coming back my whole life. Best prices in town hands down! read more

Fiesta isn't normally the first place I would think to get my watch repaired but this place didn't disappoint!! So fast and such great service. Would definitely recommend. read more

I'm joining the list of glowing reviews for Lu's. Affordable prices and fast service. Had my somewhat complicated watch battery replaced and struck up a nice conversation with Lu. Just make sure you go to the end of shops since there is another jewelry shop in Fiesta. read more

I took my rings in to be resized today and could not be happier with the results. Not only are Victor, Lu, and team the nicest people, but the quality of their work is incredible. My rings have never looked so pretty. I will definitely be taking my business here in the future. Thank you!! read more

Today I went to have my necklace repaired here, and the people who worked here were so nice! My necklace was beautifully repaired in less than 20 minutes for $11, and while it was being fixed, the owner talked to me and my roommate. She was extremely kind and nice to talk to. I know it seems weird to go to a jewelry store within a grocery store, but this place is the best! -Cecilia Salinas read more

I went in for a watch battery replacement and was greeted by a very friendly, knowledgable and efficient mother and son. Fair prices and good quick service. read more

****Inside Fiesta**** I highly recommend this place. Family owned for over 20years and they know customer service. They also know their craft. I had watches that needed batteries and when done they gave me a tip on how to save on replacing the batteries. Very few businesses will tell you how to save money that results in less business for them. You won't be disappointed, go see Ms. Lu!!!!! read more