I went in today, thinking that my watch's movement was bad, based on consultation with an AI program. Clark, the repair guy, took one two second look at the watch and said that the watch had stopped because the second hand was touching or blocking the minute hand, somehow stopping the watch. He worked on it while I waited, for 8 minutes. He fully fixed it, but didn't want to charge me. I'll be back to that place! read more

Again I come in to have links taken out of my wrist watch this afternoon and for the same repair and I was in and out in 5 minutes. Supper fast easy parking and great work for a reasonable price. Try them out yourself and I bet you will like them read more

Amazing service on a watch battery replacement. Quick ! While I waited and was completed Broused the shop. They have a beautiful array of jewelry. I highly recommend them. You have to see to believe the quality. read more

Went in with a watch needing to add a link as well as replace the battery. I was in and out in under 10 minutes. Price was fair and the staff was super friendly. Will be returning if I have any other jewelry needs! read more

I've visited Throckmorton's several times over the years as I've started building my collection of fine watches. Back in 2013, they quickly diagnosed an issue with my watch: the end pieces were rattling because the spring bar was too small. They replaced it on the spot, and the rattling stopped immediately. More recently, my wife's watch began losing time, so I took it in for servicing. Throckmorton's is likely the only independent certified Rolex service center in Austin, which made them my go-to choice. They initially estimated the service would take about a month, but it was completed in just under two weeks. I have no doubt the quality of work was exceptional. While picking up my wife's watch, I decided to drop off my own for a much-needed service--it's the same watch they helped with in 2013 and probably hasn't ever been serviced. I'm hopeful the turnaround time will be just as quick as before. Overall, I'm extremely satisfied with the service at Throckmorton's. The team has always been professional, knowledgeable, and a pleasure to work with. Highly recommended! read more

Throcks knows the score. They were sincere, honest and quick about the work that had to be done.

Friendly. I'm very happy with the repair work they did. They also identified some mystery necklaces and other pieces for me.

I have a very old (1976) Bulova watch that my dad gave me. I haven't worn it in years. I took it in to Throckmortons. I was greeted warmly by the desk person. She had the watchsmith put in a new battery and adjust the band for me. I was in and out in 20 minutes. Prices and customer service are excellent. Will use again read more

Absolutely AWFUL! These people used to be good for jewelry repairs but now they farm it out and they don't check the quality! It took 3 tries for them to get one item correct. The other item broke as well and there's no way I'm going to let them touch it again. And we're talking about over a $1500 repair for two rings. They yes yes yes me to death and then just sent it off and never even checked when it got back to them 5 trips to their store for the one item. NEVER AGAIN!!! read more

Great place to get a battery and watch band. The people there are wonderful. And great prices!

Been going to David Throckmorton's for watch repair, watches and jewelry for 42+ years. His expertise on high end watches is second to non.

I love this place. I have a few watches that are special to me that I've had a long time. They've done multiple repairs over the years, and I don't even know how many watch batteries. They're incredibly nice and helpful and on that one occasion that they couldn't fix my watch (weird rules related to the brand) they helped figure out where I could take it. Great place with great people. read more

I had a sapphire that I wanted for my engagement ring. I wasn't sure how the process worked for getting a piece of custom jewelry made, so I was al little intimidated by the idea, but the owners and jeweler are Throckmorton's made me very comfortable. They were friendly and fun to talk to! This ring is the single most beautiful thing I've ever owned. Jodis, the jeweler, made me almost as happy as my husband with her final product! read more

Throckmorton's - Custom sapphire ring. - Watch Repair Near Me - Austin, Texas

We had a difficult battery changeout for my wife's watch, very difficult to find someone with the capability to do it. Throckmorton's handled it very courteously and professionally. Recommend them highly! read more

Small, local jewelry and watch retailer with a good selection of everything from high end watches and gold, silver, and precious gem jewelry. The prices are decent, and the staff is very personable. read more

I will not ever visit this jeweler again. I took my wedding ring to be resigned into a simple necklace and they could not give me a direction to go in for design or give me any idea on an estimate. The only action offered was to remove the diamonds and charge me for that. I took my ring to a different jeweler and on the spot we came up with a design and a cost. This place does not know what they are doing. read more

I have been here many times over the years for repairs, ring resizing and most recently adding diamonds to a new ring. Michelle (front) and Jordis (bench jeweler) worked with me to turn a "want" into reality. Excellent communication about what is/isn't possible and Jordis even did a prototype before cutting and rewelding things to be sure we were on the same page. Highly recommend for all of your jewelry needs. read more

Throckmorton's - Diamonds from my existing anniversary ring added to new two tone criss cross band. - Watch Repair Near Me - Austin, Texas

Tucked away in a strip center you would never imagine how amazing this little shop is. Batteries changed in minutes. Great service.

Throckmorton's watch repair and jewelry shop is a South Austin gem! Professional, reliable, competitively priced - and an amazing staff. While waiting less than ten minutes to have two watch batteries replaced, the staff also found the perfect replacement for an obscure watch band. This shop has great deals on high quality watches and jewelry. Do yourself a favor while supporting a local small business, stop by Throckmorton's for your timepiece and jewelry needs. read more

An absolute gem of a watch and jewelry store! Staff is always helpful and personable and they can usually get me in and out in less than 20 min. for minor watch repairs / band sizing. I've also had them do full services on several watches and they are much, much faster than sending it into the manufacturer - usually less than 3 weeks. Location is easy and the service is superb. read more

After being a returning customer, I will no longer be supporting this place. On my lunch break, went in to ask for a replacement spring bar. The simplest request in the watch making industry. The donkeys working refused to help me because the watch maker wasn't in right then. I told them I could install myself, and just need a new one. They acted like I asked for a free watch or something... so confused, I asked if they knew where the spring bars were kept and if they could just find one that matched. Apparently that was entirely too much for the brain-dead women working the counter. I try to support mom & pop shops but this is exactly why Jared, Zales, Fast-Fix, etc beat the living heck out places like this. Also they were super awkward like they were surprised to see a customer, I haven't seen these two working before but wow... bring back the usual crew. read more

Warning, warning do not take your vintage diamond or jewelry in to get repaired here. You will not get it back. It will be changed out. I've had heirloom necklace from great grandmother and my diamond wedding ring for Repair and got back down graded diamonds with tremendous loss of value. Map your diamonds. If you must take it in there for repair. Would never recommend Rolex repair there. Do not take in. You will have third party parts exchange for your Rolex parts. Again, tremendous loss of value. read more

I came here to get my engagement ring and wedding band welded together, the gems tightened, and a cleaning. Before this I went to Jared's and while they did a wonderful job, they were quite expensive. And I had heard good things about Throckmorton's so I decided to go there. I got my rings back 24 hours after dropping them off, and they look perfect! Very high-quality work, friendly staff, and a great price point will make this the place that I bring all of my jewelry to :) read more

Throckmorton's - Watch Repair Near Me - Austin, Texas

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Great place to get a watch engraved! Super friendly service and amazingly affordable price!

I received a watch for my 40th birthday, and it needed an adjustment on the band. It was the most expensive watch I've owned to date, so I wanted a professional to do it. Not the guy in the center aisle kiosk at the mall.. Throckmorton's popped up, and I'm glad it did! I was greeted politely, and when I asked about getting my watch fitted, they said sure thing, let's see it. I informed them that I didn't purchase the watch from them, and she was totally ok with it. They fitting it nicely, no scratches or anything. Took less than 10 minutes. Here's the bonus.. we finished, and I asked how much. The lady said "No charge. It was nice talking with you." Wow!!! Customer for life. Thanks a bunch, y'all! read more

I went here after being told that my watch was to water damaged and was rusted. The other place was going to send it in for more than the watch cost me. After getting that Information I decided to take my watch to Throckmorton's, I had used him before to fix the hands of my watch. He was completely honest about what was going on with my watch. He replaced the battery and it started working again and he told me that he could fix the water problem, but it would be an ongoing problem. I was very happy with how honest he was regarding the water issue. They have a awesome salt water tank to enjoy while he is checking out your watch. read more

I was nervous about dropping off my grandmother's vintage Rolex for servicing. I spoke with husband and wife team, David and Tracey, who were very patient with me and explained they use genuine Rolex parts and that David would do the servicing right there in the store.They assured me my watch would be safe and secure in their safe monitored by multiple cameras. I had a bad experience with Ben Bridge jewelers, they put your watch in the mail to send to their service center, and they wanted $650 to service it! My watch isn't an expensive one but it has sentimental value. Throckmorton's servicing was significantly less at $350 which made me concerned about the quality of their services. I was wrong. Once I decided I would take the chance and leave my watch with them, I was impressed with their receipting process. They take a picture of your item that is integrated with the computer system and prints out on your receipt, in color. Ben Bridge gave me a pink carbon copy of a hand written receipt. No picture. No computer entry. Because David does all the repairs on a first come first serve basis, he told me it would take about 4 weeks to complete. I was pleasantly surprised when I got a call 2 weeks later that it was ready. When I picked it up, it was beautifully polished. David also took the time to give me some information on my vintage Rolex. He told me it was the most popular ladies Rolex in the 1960s and 1970s but that it has no seal to make it the least bit water resistant. He told me to be extremely careful washing my hands - best to take it off. It also is a watch that must be wound. He made sure I knew how far to wind it - all the way but not past the point in which you feel resistance - and that it would keep time for about 36 hours. I was very happy with Throckmorton's service (it wouldn't be a waste of time to stop in just to see their salt water aquarium) and I was extremely glad I was able to keep my dollars here in Austin by shopping local. read more

Throckmorton's - Vintage ladies Rolex - Watch Repair Near Me - Austin, Texas

During our vow renewal ceremony my husband gave me a beautiful new ring set. Unfortunately the two pieces were not conjoined. I searched for jewelry shops close by and found Throckmorton's shop with it's excellent 5 star reputation. It was just down the street from the Y that I go to, and has an easy in and out parking lot. The woman at the counter was so sweet and friendly and quoted me an under $100 fee for soldering the rings together and told me it would take about 5 days. She also told me if I brought a little plastic bottle with me when I came to pick up my ring she could give me some great cleaning solution for it. 4 days later my ring was ready and I also got my free cleaning solution! Although I did not purchase any jewelery that day, they had a beautiful selection. They will be my go-to jewelry shop. read more

Throckmorton's - My ring, soldered together beautifully. - Watch Repair Near Me - Austin, Texas

Great service as always. I took 3 watches in fit me batteries and they swapped them out quickly!

This place is just plain awesome. I've used them primarily for watch repair and jewelry repair / resizing, but they also have a fantastic selection of men's watches and women's jewelry. More importantly, everyone that works there is super Texas friendly and they get repairs done quickly and at a fair price. The big jewelry stores always feel fake & false. This place is the real deal with genuine pride in ownership. Support your local business and make Throckmorten's your jewelry and watch shop. You will never be disappointed. read more

These guys are so great truly a family owned business. When looking for a Christmas present with my dad, I bought a beautiful Victronix "Maverick". That watch is still going strong to this day, truly looking l brand new. I have continued by going to buy straps, batteries, and just troubleshooting type questions. They have never made me feel pressure to make a decision and have expensive work done at the shop, then and there, which I have experienced at other ATX stores. As I have begun to tinker with small adjustments myself, they have been willing to take a lot of time explaining why/how some of my "genius" ideas may work or it may end with me holding 15 parts of what was a watch. I recommend Throckmorton's, I trust Throckmorton's and for repairs or a dope new piece go see the crew and tell them what you want. You have a customer for life with me! - Andrew M. read more

Throckmorton's - Contact info and directions for the shop! - Watch Repair Near Me - Austin, Texas

My father recently passed and I inherited several of his 70's watches. I was going to sell them cause he was a total jerk, but then I thought, what the hey, gotta keep somethin' to remind me of the old geezer and they are pretty sharp. I needed them fixed so I picked Throckmorton's off the internet. And boy, what an experience! Not only did they not like the sound of my dad, but they were also friendly, highly knowledgeable and fast. They even taught me how to use them! No, not tell time, but some of their weird weekday scrolling features. Go to Throck's. They'll take care of you. read more

Awesome Jewelers & great for watch repair. I will definitely continue to use these guys.

I'm an Austin native and am a tad embarrassed to say I've never been to Throckmorton's. I decided to rectify that mistake by dropping in to take a look at their Oris watches. I've heard amazing things about Oris and Oris' Diver Sixty Five range. I was so impressed by the salesperson, Michelle, because she knew the answer to every single question I had about those watches. As I've gotten deeper and deeper into watches I've found I'm often the most knowledgeable person about the watches in the shop I'm visiting. Not this time! Michelle schooled me on Oris' history, she knew each different movement for each different model and much more. I could tell she was a watch nerd and just loved what she was selling. It was also very telling that their owner and master watchmaker, David, was also wearing an Oris and raved about its value and build quality. It also impressed me that Throckmortons clearly has a relationship with the owners of Oris and are thrilled to facilitate supply of Oris to Austin. When I'm ready to buy my first Oris, I'll feel great about giving my money to a local shop full of people that know what they're selling, love what they're selling, and completely stand behind their products. read more

Fast service, good customer care, fair prices. Repairs fine jewelry too...will be back. read more

Throckmorton's - Good as new! - Watch Repair Near Me - Austin, Texas

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Such speedy service, I was in and out with an adjusted watch band in just a few minutes! Wow, will be returning soon.

Found this place by accident. Awesome small business run by the kindest folks. Honest business charging fair prices. Got my ring cleaned and resized for a reasonable cost and it was done within 2 days! My ring looked brand new! Will be returning. read more

Returned with a new watch for my husband from x-mas and received the same excellent customer service. I feel better entrusting our fancier watch pieces with them because I know the work will be quick and flawless. Ladies at the front were genuinely friendly and helpful. Learned they also do jewelry repairs and will be returning to seek help for a dented bangle. read more

Great service and very professional at reasonable prices. They can fix most any jewelry, watches, and they have a laxer soldering machine.

If you want to support businesses who support their employees then Go somewhere else. I went to Throkmorton's for a new watchband on a 2nd hand Oris watch I bought. After waiting a Month for the band it arrived today.I spoke with the manager this morning and she said to come in and they would fit the band to my wrist. When I showed up it turnsed out that they had trimmed the band (rubber so it was cut) to the size of the original band. I couldn't get the original band over my hand. To say I was dissapointed was an understatement. However, what happened next was just appalling. The store manager started in on the sales person that took the order. She belittled the woman for not making notes on the intake record. At that point I stepped up for the woman. I pointed out that it was the manager that told me when I dropped off the watch that they would have me come in to size it. She was the one I talked to earlier in the day who asked me to come in to have it sized. But she continued in on the sales person. Then a gentleman came out from the back room and started in on the sales person. I pointed out to him that there were no notes to trim the watch band. When I came to the defense of his staff that they didn't make a mistake he told me to GET THE FUCK OUT of his store. I took my watch and left. I told hime I was going to have a field day on social media. he said go ahead and he has the video. The video will show that he and his manager blamed an employee for their mistake. Mistakes happen. I understand that. What defines a business or person is how they deal with their mistakes. They tried to make an employee a scapegoat of their mistake. This doesn't sit well with me and as a watch collector I will never do bbusiness with them again read more