Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Reached out had an appointment and then never showed or communicated. Unfortunate because the store…read morewas always good. No reason for lack of communication!

Hilderbrand Jewelers fixed two watches that another watch repair business told me (without even…read moreopening up the watches) would cost $150 or upwards to repair. I was shocked and very disappointed as the watches weren't even valued at that yet one of the watches had tremendous sentimental value. I then took them to another jewelry shop and they sent me to Hilderbrand Jewelers. When I brought my watches in the gentleman who greeted me took my watches to the back for evaluation. In a very short time, he came back and told me that both watches could be repaired for $25 each. They just needed to order the parts. I was SO happy!!! My watches were ready in just under a week and I couldn't be more pleased!!! I will take all my watch repair needs to Hilderbrand Jewelers in the future. They also had beautiful jewelry! When I picked up my watches I learned that this is a family owned business and it shows!

Oh my gosh I was quoted over a week at another place to get a ring repaired my great aunt gave me…read moreand h8lderbrand had it done in a couple hours same day for a fraction of the price! I will forever come here for any sizing or repairs. I was missing a small diamond on the ring and they had the right size in stock and everything. I have never seen such amazing service or same day. And not even just same day... I think it was about 3 hours... the last place I had a ring repaired it was mailed off for over a week and cost 3 times as much. Hilderbrand has gotten a life customer out of me. Also reminds me i need to take some other things in so ill add another review after those rings and watches!

The hubs always buy watch batteries for our watches from Ray's Watch and Jewelry Repair and have…read morebeen doing so for many years. You can purchase a three-year warranty for batteries for each watch. This warranty has been handy when we have needed batteries. Ray's batteries have been extremely reliable over the years. He also sales watches, watch bands and an assortment of jewelry and accessories. Today when I was in the shop I noticed a number of crosses, which I had not noticed previously. The watch battery warranties are reasonable and affordable. Installation of batteries have been done quickly and with excellence. My hubby thought I might like some earrings they were selling. I did but decided to wait before buying.

I purchased two Energizer watch batteries with a three year warranty three months ago for a Seiko…read moreand Swatch. Three months later, the Seiko was three hours behind and my Swatch completely stopped. Ray argued with me twice and said the Seiko was still working. I told him, "It's three hours behind! I can't tell time and I'm late for all my appointments!" He said both batteries were fully charged but didn't know how to open the Swatch to ascertain why it stopped working. When I asked why my Seiko stopped working, he said, "I don't know." I asked, "Aren't you a watch repair shop?". Ray said, "It needs to be serviced." I asked, "How much does it cost to be serviced?" Ray said, "I don't know. My watch repair guy isn't here today." I'm not sure why the store is called "Ray's Watch Repair" when Ray doesn't know how to repair watches.

I wanted a necklace made using my mother's wedding ring. They made an absolutely beautiful piece…read morefor me!! Very elegant, simple. I couldn't be more pleased . I will treasure this piece! Thank you so much.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

I've been a customer at Moses Jewelry for about 10 years, and they've always taken great care of…read moreme. Over the years, they've repaired my watches and have replaced links on my daughter's gold bracelet several times. Every experience has been positive. What I appreciate most is their honesty, professionalism, and friendly customer service. They take the time to explain everything, never make you feel rushed, and consistently do quality work at a fair price. It's hard to find a business that earns your trust year after year, but Moses Jewelry has definitely earned mine. That's why I continue coming back whenever I need jewelry or watch repairs. If you're looking for a trustworthy local jeweler in Round Rock, I highly recommend giving Moses Jewelry a visit. They've been taking care of me for the last decade, and I plan on continuing to use them for many years to come.

They did a quick and incredible job on my tiny and dainty rings. They resized them from a size 4…read moreto a 5.5. You can't even tell they were resized. Additionally they cleaned the rings and they look just like new. On top of all that it was affordable. I prefer to do business with small local businesses and Moises Jewelry did not disappoint. So happy with their work!

I was working in Austin when I noticed that the timing was off on my watch. If I were in the Bay…read moreArea, I know exactly where to go because he's perfect and has been servicing my watches for well over a decade. I was very worried because I felt that either my watch battery needed to be changed which would make it the easiest change and then have pressure tested because it is a diving Watch, or it's around that time that my Watch needs to be serviced again and it's difficult trying to find somebody that you can trust. I found the Watch Maker on Yelp with really high reviews. Yesterday I texted their Text Line to see if they'd be able to take care of my Watch and they asked me to come in today so that's why I came in today. I walked in and there were customers ahead of me, so I sat patiently on one of their comfy chairs in the waiting area. While I was waiting, I overheard the customers talking about how good Tony was and that you can't find another Watch professional like him in this area. Listening to comments like that made me feel really good and safe about the place that I have chosen. When it was my turn, I told Them the symptoms and what troubleshooting might need to be done. They agreed with me because it's pretty standard and while I was there, they were able to check out my Watch tested change the battery pressure tested and warranty it for another three years. I was worried that the price would be a little crazy because I don't live out here in Texas. However, it was very similar to what I would pay in the Barry so I think I have a Watch guy now in TX.

I was looking for someone to add a link for my TAG watch and learned that only select locations can…read moreget parts for these watches. When I brought my watch in the staff was very helpful and gave me options that made sense. The price was high but expected for a high quality watch. They had to order the part from TAG and once it arrived they called to have me pick it up. I now have a watch repair place that I know and trust.

this place is an absolute joke! I received a quote that was so low. It wasn't even in the realm of…read moreconsideration. Not only that the person who gave me the quote wasn't even the person who appraised the jewelry or who was able to appraise the jewelry. Just for fun I asked the sour faced woman who was looking at the jewelry what grade of diamonds they were and she said oh I don't know that guy will tell you referring to some guy who was loudly talking on the phone. No offer to get him, no offer to help. The only offer was their joke of a offer which literally was below 1% of retail value. Absolute trash --if they didn't want the jewelry they could've just said no thank you --but it's obvious they don't even know what they're looking at. Stay away if you have anything valuable. edit to reply to the comment underneath this review: i'm sorry if this was not clear, but the biggest problem I had was not so much the low offer - I am free to take or not take that whatever the case may be. My issue was with the rudeness and seeming lack of knowledge of the person who was assessing the jewelry. I asked her a basic question which could've been answered by the knowledgeable jeweler with a loupe/magnifier and not only was the lady rude -She didn't have an answer to my question. I can't see everything that goes on in your business, but it didn't seem to me that there was any consult with you as you were speaking on the phone loud enough for me to hear that you were having a conversation. So without any other information to go on, I'm left sitting there wondering why an offer was even made in the first place and what was I even doing there? That's why I had absolutely zero confidence in the offer. I can't offer any opinions on you or how you do business as I never even met you. Other than opening the door for me, we didn't speak. also, you mentioned Houston. I was at the location on research Boulevard in Austin Texas.

Great Service, friendly staff! Highly recomended!…read moreThey fixed one watch band and replaced a battery for me. Jason is the best!

My watch which was recently repaired in Dallas - then I got water in it. I took it to Regard and…read moreAaron fixed it quickly. He let me know they had taped the battery in and didn't put back all the screws. Lesson learned - only have a watch repair person replace batteries. Regard has that person and I am so thankful to have my watch working.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

INCREDIBLE store and excellent customer service! I actually didn't come here to buy jewelry -…read morecalled to see if they could authenticate a set of wedding rings I found at brushy creek park. Cookie answered my call and said to come on in! What a sweet woman. She took the rings to their machine and confirmed the rings were fake. Even showed me how to check if the metal is real (it was not). No wonder whoever dumped the rings wasn't trying to find them lol! That said, cookie never tried to sell me and instead offered to clean up own my dirty wedding rings. They are so sparkly now! Although I didn't buy anything, it was a pleasure dealing with these wonderful people - all family owned. I told cookie I'd be back when I was ready to get my daughter a nice piece of jewelry. Cookie wished me a great day - I'll be back!

Art-an attentive young man helped me out. I had a necklace that meant a lot to me and the little…read moreround gold clasp broke. One of the things I like about Ranch Road jewelry is they are able to do small repairs right on site. I was able to come and retrieve it the very next day. I did have a little bit of sticker shock-probably because it's been quite some time since I've had any jewelry repaired. It was a little over $100 with tax. It looked as good as the day I bought it! They also have some lovely jewelry in their display cases.

We've been into this jewelry store three times. We have been here for jewelry repair, watch,…read morebatteries, and jewelry cleaning. We are always greeted with kindness and honesty. This is an upscale jewelry store with quality jewelry. This is where you can go buy an engagement ring or an heirloom necklace. We have received excellent service here. It is expensive, however, this jewelry one keeps forever and hands down to their children. You get what you pay for. I highly recommend you visit.

Very good customer service, and everyone i dealt with had a smile and great attitude. And blessing…read moreus veterans with a discount is fantastic. Thanx for getting my dad's watch repaired sooooo fast, and please let the guy who fixed it I appreciate it tonz.