Hilderbrand Jewelers fixed two watches that another watch repair business told me (without even…read moreopening up the watches) would cost $150 or upwards to repair. I was shocked and very disappointed as the watches weren't even valued at that yet one of the watches had tremendous sentimental value. I then took them to another jewelry shop and they sent me to Hilderbrand Jewelers. When I brought my watches in the gentleman who greeted me took my watches to the back for evaluation. In a very short time, he came back and told me that both watches could be repaired for $25 each. They just needed to order the parts. I was SO happy!!! My watches were ready in just under a week and I couldn't be more pleased!!! I will take all my watch repair needs to Hilderbrand Jewelers in the future. They also had beautiful jewelry! When I picked up my watches I learned that this is a family owned business and it shows!

Oh my gosh I was quoted over a week at another place to get a ring repaired my great aunt gave me…read moreand h8lderbrand had it done in a couple hours same day for a fraction of the price! I will forever come here for any sizing or repairs. I was missing a small diamond on the ring and they had the right size in stock and everything. I have never seen such amazing service or same day. And not even just same day... I think it was about 3 hours... the last place I had a ring repaired it was mailed off for over a week and cost 3 times as much. Hilderbrand has gotten a life customer out of me. Also reminds me i need to take some other things in so ill add another review after those rings and watches!

Fabulous, friendly service, very professional work, best price in town. My wedding ring has been…read morebrought back to life!!! I'm a very happy first time customer, highly recommend Lane Wells Jewelry Repair.

I had a herringbone necklace that was fraying at one end. I took it to Lane Wells for repair. They…read moreshortened the necklace and re-added the clasp and it's as good as new. I had another necklace that I wanted shortened by a few inches and a new clasp added on. Which meant a new jump ring for the bigger clasp. They did this for me also. The price was reasonable and they were finished before the estimated date. Nice folks. Will definitely go back if I need anything else done!

I wanted a necklace made using my mother's wedding ring. They made an absolutely beautiful piece…read morefor me!! Very elegant, simple. I couldn't be more pleased . I will treasure this piece! Thank you so much.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

The hubs always buy watch batteries for our watches from Ray's Watch and Jewelry Repair and have…read morebeen doing so for many years. You can purchase a three-year warranty for batteries for each watch. This warranty has been handy when we have needed batteries. Ray's batteries have been extremely reliable over the years. He also sales watches, watch bands and an assortment of jewelry and accessories. Today when I was in the shop I noticed a number of crosses, which I had not noticed previously. The watch battery warranties are reasonable and affordable. Installation of batteries have been done quickly and with excellence. My hubby thought I might like some earrings they were selling. I did but decided to wait before buying.

I purchased two Energizer watch batteries with a three year warranty three months ago for a Seiko…read moreand Swatch. Three months later, the Seiko was three hours behind and my Swatch completely stopped. Ray argued with me twice and said the Seiko was still working. I told him, "It's three hours behind! I can't tell time and I'm late for all my appointments!" He said both batteries were fully charged but didn't know how to open the Swatch to ascertain why it stopped working. When I asked why my Seiko stopped working, he said, "I don't know." I asked, "Aren't you a watch repair shop?". Ray said, "It needs to be serviced." I asked, "How much does it cost to be serviced?" Ray said, "I don't know. My watch repair guy isn't here today." I'm not sure why the store is called "Ray's Watch Repair" when Ray doesn't know how to repair watches.

I went in with a heavy-ish 14k gold pendant I wanted melted into a ring. Brian himself talked to me…read moreabout the project and asked if the gold pendant was sentimental. No, I said, I just have it. Brian showed me a few ring styles to get an idea of what I wanted (I needed a replacement wedding band). He did a lot of pushing buttons on a calculator and let me know that I could order a ring from them and use the gold I had as credit. It would be the best deal, he said, rather than getting my gold melted down. So it wouldn't be the same gold from the pendant in the ring, but they would accept the pendant as a partial "payment." Sounds great! Brian ordered the ring for me and it arrived very quickly. The store held onto my pendant while the ring was on order and when I came to pick up, all I had to pay was the balance, which was really quite reasonable. This place was quite busy both times I went in, so I was surprised that the owner himself came out to talk to me. I would guess that he loves the custom jewelry making part of the job, because when the first person helping me heard that I was interested in melting down a piece to make something new, she grabbed Brian immediately. All of the other salespeople were occupied with selling the jewelry from in cases. Anyway, the attention I received was really quite lovely and Brian was super friendly. I'll definitely go back if I need something custom made.

As I long as I have lived in Northwest Austin, I am not sure how I managed to miss Avant Garde…read moreJewelers. On Saturday, when I was out shopping, mostly window shopping, I ran across Avant Garde Jewelers. They have some unique pieces and not the typical run of the mill jewelry pieces. I like that hey have petite pieces as well as more elaborate ones. In addition, they sell natural as well as lab created diamonds. I do not own in lab created diamonds but I do know they are growing in popularity because they test as a diamond and they have a significantly lower price point. After pleasantly chatting with Sydney for a bit, she created a two item wish list for husband. I am sure that the hubs will be rushing down to Avant Garde to fulfill my wish list. Not! He is still recovering from our 25th wedding anniversary.

My watch which was recently repaired in Dallas - then I got water in it. I took it to Regard and…read moreAaron fixed it quickly. He let me know they had taped the battery in and didn't put back all the screws. Lesson learned - only have a watch repair person replace batteries. Regard has that person and I am so thankful to have my watch working.

They quickly fixed the dent in my gold engagement ring within a half hour it looked good as newread more

**Updated Review** I…read morecame back to Kruger's in July to replace a broken box chain, and once again, they did not disappoint! I ended up upgrading to a slightly thicker version of the chain for an absolutely great price. Best of all, my floating bezel diamond pendant fit onto the new chain perfectly. As always, the staff was incredibly friendly, patient, and helpful throughout the entire process. I love coming here because I know I can always trust their quality and service. Highly recommend!

I love this jeweler. The staff is incredibly nice. Courtney in particular was super helpful in an…read moreissue with a watch (which I had bought elsewhere). Their jewelery is gorgeous.

Years ago I went to Calvins with a Kate Spade watch that needed links removed and they were happy…read moreto oblige. So I don't know the review that says that Calvins won't repair jewelry that wasn't purchased there. Last week I went in with a gemstone ring (*not* purchased from Calvins) that I wanted made into a necklace and they were happy to do it for me. I paid for the repair and a gold chain. When I went to pick it up, it was not what I asked for, but when I explained what I had actually wanted and clarified my thoughts, they fixed it for me very quickly. The woman helping me, Kathleen, was very sweet and I appreciated that she wanted to make sure I was happy before I left the store the second time. My piece wasn't a big-ticket item like their engagement rings or vintage jewelry, but they treated me with respect anyway. My request might have been less expensive at a different store (and they turned down my request to melt down another piece of mine to make a ring, because they don't do that in-house) but their customer service is top notch.

extremely rude and unprofessional sales staff person more concerned with her stomach than her…read morecustomers, dismissive of customer's taste and ideas, taking appointment late and being rude about it, getting up and going for food in the middle of the appt.

excellent service and amazing quality! cant wait to get another piece!…read morehighly recommend to anybody interested to go see Haley at any of her events. great company too!

From the owner: At Welded by Haley, we specialize in custom-fitted permanent jewelry that’s welded with intention…read moreand designed to last. Each piece — from bracelets and anklets to necklaces and rings — is clasp-free, seamless, and made from high-quality 14k gold-filled, rose gold-filled, and sterling silver chains. Our process is quick, safe, and completely painless, creating a meaningful piece you can wear every day. Whether you’re celebrating a milestone, marking a special bond, or simply treating yourself, your jewelry becomes a forever reminder of life’s most beautiful moments. We offer pop-up events, private parties, and mobile appointments throughout Austin, Hutto, Round Rock, and surrounding areas. Book a one-on-one session or host a group experience with your besties, bridesmaids, or family — we’ll bring the sparkle to you!

Unbelievable craftsmanship and attention to detail. Customer service was outstanding. Repair work…read morewas flawless and new pieces are all originals. I will never go to a big box jewelry store again. Highly recommend.

From the owner: Philippe is a sixth-generation jeweler trained in the classical style taught in Europe. This…read moreinfluence is seen in the attention to detain and quality of craftsmanship he gives to every piece of jewelry that leaves his shop. Peek into his shop and you will notice both CAD and CAM systems. Philippe has integrated Computer-Aided Design (CAD) into his designs, recognizing that the new technology is here to stay. He likes the added accuracy he gains from the Computer-Aided Manufacturing (CAM). By having a system in-house, Philippe can get faster turnaround on designs. If something isn't quite right with a design, he can work with you to make it right -- faster! Even with these high-powered manufacturing tools, Philippe still enhances the manufactured results with many old-world skills. Textures, stone-setting, mixing metals and unique designs make Philippe Dewailly of Artisan's Jewelry Shoppe on of Austin's premiere designer goldsmiths.