Stayed here in a Jacuzzi room. Very nice . Loved the style of the property. Recommended for couples.

Please do not give this hotel your money. This was the worst hotel experience I've ever had. When we arrived we were given a room key and told to go to the room, only to find that it was already occupied. Their laptop, work documents and suitcase were there, but the guest was out. We rushed to tell the receptionist that someone was already in that room and he said "oh, it's fine, nothings wrong" and gave us a key for another room. This place isn't safe, they let other people into your room while you're out. We took our bags with us when we went out for the evening. Later that evening we had a question about the TV and heater. Went to the receptionist and called for help multiple times but no one came. The breakfast was gross and stale, they served the same mini croissants for breakfast that had been there the day before. The Nutella packets were the only positive aspect of this hotel. The next morning I tried to take a shower but only a dribble of water was coming out the faucet. Not enough to even wash my face, and only cold temperature. It was the last straw. The staff on duty came to inspect the room and told us we were lying, even though they saw the shower wasn't working. They suggested we call the Manager to ask for a refund or discount if we wanted. When we called the Manager, she addressed me as "Dude" and spoke sarcastically the entire time. It was the worst customer service call I've ever experienced. In the end, she promised a 20% discount and that she would process it right away when she got to the office. For the next 3 weeks she avoided my attempts to reach her and never called back. Only one time she answered and said "ooh, yes, you're the person ganging up on my staff member. Yes, I'll process your discount." I never received a cent back. read more

I am appalled. I got a small room for my daughter and I to stay in the weekend of Fourth of July, so needless to say, the price was higher than usual. Of course this was understandable. I received an email with a request to esign a contract and send a copy of my read more

I had my doubt about this hotel. However the experience was unique and rewarding. The location is very close tot he beach. We received free bike rentals where we were able to bike all around Carpinteria. The king spa suite was beautiful with a large jet bathtub in the bedroom. The front desk guy helped us with all his trouble and is very funny. He always helped us with our bikes. My only concern is that he seemed to be the only one that worked at the hotel. Thank you for making our trip amazing. read more

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Not sure where these photos are from, but it is NOT this hotel. Nasty, disgusting. Run down. Not clean. Bedding looked gross from the door way, I did not even dare step foot inside the room to inspect closer. There were transient people sitting in the parking lot in front of our door. The room we were given was a Twin size bed is considered enough for 2 people. The front desk guy was Rude, and unwelcoming and unwilling to help when I asked to be moved to a king room. It is worse than anything I have ever seen. Immediately left the property and went down the street. But mostly because this is not what the pictures show on any booking site. This is a major misrepresentation, owner should be aware of this. read more

Based on the website watercolor and misleading description, I thought this might be a stylishly renovated motor lodge like I've stayed in elsewhere recently. Not so. It's a dump. TV and internet didn't work, people working on cars in the parking lot, noisy, partying. Heard things you don't want to hear in room above us. Tacky and dirty. I called and texted manager "Tia" to say we were leaving as TV and internet not working and facilities not as advertised. He/she proceeded to say I was lying and attacked me personally with insults and emojis. Avoid this fleabag. read more

If I could give this place no stars I would. If you are looking to book through booking.com please check yelp first. This is the worst "hotel" I have ever stayed in. We payed $400 dollars to stay in a cracker jack box of a room that looks like you stepped into a third world country. The listing said a queen and a twin bed but in reality it was a full and a kids bed shoved in a tiny corner. The pictures and reviews on booking.com made it seem like a decent place to stay. They do not change the bedding. It had hair and stains on the sheets and the pillows had holes in them. When you walk in it has the weirdest smell and instantly makes you itch. You can walk across the entire room including the bathroom in 10 steps. The walls are paper thin & security is nonexistent. The doors only have a basic lock and no door latch. They only have three cameras on the entire property which has black spots. Very underwhelming and dissatisfied. They have no refunds which is a trap to get you to stay in this hell hole they call Casa Del Sol. This place should be demolished! Wish I could get my money back but lesson learned! read more

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Do not stay here, especially if you are looking for a room with Covid level sanitization or for professional staff with clean attire and hygiene. No manager on site, no chain lock for added security, shady apartment complex hidden in same parking lot, and old furniture stashed on back patio rather than put in trash. Adds to the dumpy ambiance. All phone numbers, emails, and reviews from them go directly to the unprofessional person we dealt with, so this review is the best chance we have of letting actual property owners know. Not holding out for anyone to care and the clerk basically encouraged us to give this review with his hateful responses to our concerns. So here you go Mr. Keesh. You got what you asked for. read more

This place is a cross between the Bates Motel and Hotel California. Totally creepy. We arrived in the evening, no one was in the cramped Little Shop of Horrors lobby. Then some guy dressed for digging graves came in, asked for our last name and then didn't utter another word to us as he stood pecking at the computer for a good 5 minutes. He finally handed us the key, said the room number and again, not another word. If we hadn't paid in advance I'd have turned around and left, plus it was just one night before we were getting on the road again in the early morning. The room was marginally clean, no batteries in the smoke alarm (the slot was pulled out so it was obvious), painter's tape on the windows, and an extra door in the back of the room I prayed would remain unused during the night. There was a weird blue refrigerator that, when my husband opened it, I was afraid a severed head would roll out of. Needless to say I slept on top of the covers in my clothes on top of some towels. Thankful we were still alive in the morning, we took off like a shot, never, EVER to return. read more

HORRIBLE Experience I've screen shotted over 20 Similar Experiences some unsafe, sexually unsafe, insanitary. Here is my Expierience I was brought to a room left open because they "can't find the key." As police officers drove in and out of the driveway which made me a bit concerned. I was open to being downgraded so I could feel safe, and was taken to a room that was unsatisfactory. I very kindly asked to be refunded due to the fact I was give a room I didn't book. Booking was helpful and said I was allowed to be given a full refund but the property had to accept the request. The property refused to accept the request argued back and forth. Finally coming to an agreement they would accept the request ONLY if I booked another hotel through them FIRST. I knew if I booked the request they still wouldn't cancel. Checked into another hotel unaffiliated and a local has shared that the owner of this development and the development next door are crooks and dangerous people. After reading all of these similar reviews it is very upsetting that an establishment is still up and running. Save your time money an energy, and for those of you reading this that are going through what we just went through I feel for you. read more

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Shithole. They charged me for a room I didn't even stay in. Nobody answers the phone, and if your looking for drug deals and prostitution in the parking lot, then this is the place for you. They answer the phone with "hello" not, "casa del sol" horrible, horrible service. They shouldn't have even charged my card. And for $243 a night?? Really? That room was worth $60 at best. I was in it for all of 5 minutes. Disgusting read more

Don't be fooled by the quaint pictures.. Not accurate or they took pictures of the ONLY a nice parts. I will never stay here again or recommend anyone to stay here.. read more

I'm a single female and when I checked in the owner behind the counter said, "Oh let me switch you to a better room. It's more suited to females." I thought that was nice at first but then he left for about 5 minutes to go make a copy of the key. When we walked up to my new room, it was the room immediately next to the Office and I became suspicious. Inside, I quickly realized there was no chain lock, which meant the owner had complete access to my room which started to scare me. The room also had TONS of mirrors on the walls. I immediately started checking behind all the mirrors to make sure there were no peep holes. The window also wouldn't close all the way and it's on the first floor, so breaking in would be easy. I decided I was probably being paranoid and it was fine, although I did push a heavy table in front of the door to be safe. Then I got in the shower. As I was showering I looked up and it seemed like someone had left a wrapper covering a part of the light fixture. And I thought, "huh, looks like someone else felt like there might be cameras in here too." So I decided to look at reviews. To the women who wrote reviews about this man's comments, THANK YOU. I had a gut instinct and your reviews just confirmed my fears. I got out of there as quickly as I could. I was terrified. Women--Do not stay here. Besides the creepiness, the room smelled bad, there were tons of people out in the parking lot smoking, music was playing, it felt like a place I wouldn't want to stay no matter what. They wouldn't refund me which was fine since I would actually pay to NOT stay here. read more

Don't stay in this motel people are so rude, when you booked through Expedia it show you the total for one night with the taxes $176 which you agree and pay but when you get there they ask you for 150 deposit which you have to agree thinking that you will getting the full refund since basically you are going to sleep and that's it, well after 2 days they will start charging you from your deposit, when I noticed that I got charge I'd call them for several times no one answer the phone and the message machine is full and when someone finally answer I kindly ask this woman that why I got charge $$ extra and she says that is because I booked with Expedia and they don't shows the actual price on their site that's why I got charge for the difference I explained that I've been using Expedia for many times to stay on different hotels and never happen before. Very rude she says that's how it is and hang off the phone on me. Never apologize or say sorry she was super rude with her tone voice too. I will not recommend this motel , pay a little extra and stay somewhere else because they will keep part of your deposit anyways. Btw the website says breakfast included and seriously the breakfast is a joke is just coffee, cereal and bagels with cream cheese. I'm really sorry for the maids that works there I saw them and they were very nice. read more

I had to cancel my reservation and of course, there are no returns on the payment only credit. Do not book this place through hotel.com. When trying to rebook, it was unorganized and the contact was confused. All I was given was a text from the hotel and an email from hotel.com as proof of the canceled booking. Unfortunately, I had to cancel a second time due to covid restrictions and she was rude and upset with me because I was canceling. She was not professional or understanding. Lastly, I was not reassured to get my credit the following year. They never sent an email or text to confirm the credit the second time. I will never recommend this place after the customer service I received over all of this. read more

Just drive to Santa Barbara, you will be happier! They were nice but the place was dirty. The garden left much to be desired, the curtains were filthy and the lobby was piled with junk. read more

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Such a cute motel, with a charming exterior for social distancing. Complementary espresso and cookies. Comfy bed and GREAT bathtub. Nice staff and friendly atmosphere. read more

We got a room here, it's cute and clean and the lady who checked us in was nice and friendly...But OMG. There's this music right outside our door. It's the most annoying thing. I called about 6 or 7 times between 9pm and midnight. First the person who answered the phone said it was going to turn off at 10... it didn't... called again at 10:15, same answer... after that they didn't answer my phone calls at all. It just went straight to voicemail. I think I left them about 5 ir 6 voicemais, begging them to turn it off but nothing happened. It was around 2am when it finally stopped. I even emailed but I haven't got a response as of yet. So, if you need a good night's sleep or responsible staff, this is not the place for you. read more

I love dumpy motels. They're cheap and have unique character, which I usually find charming. Not so much this time. We paid $75 for a room (non-smoking, queen bed) RIGHT next to the road and the office, which did not feel very private. They said it was the last room available, though the parking lot was no where near full. This is a weird complaint but, there was too much furniture in the room. There was a desk smashed in front of a fireplace, which had a lounge chair in front of the desk. There was a weird rotating mirrored cabinet with hooks on the side of it jammed in one corner, with another desk in front of it (rendering the cabinet useless). Everything looked like it was purchased from a thrift store that received donations another thrift store didn't want. The windows didn't lock, so anyone could have slid them open from the outside. Everything was relatively clean, so they get two stars for that. But the other thing that lowers their rating is that I got a weird vibe that I was bothering them when I came into the office for the room, and later when I came in asking for a band-aid. Yes, I should be traveling with my own band-aids, but if I'm paying $75 for a shitty room, I don't think it's too much trouble to ask for a band-aid. They just weren't very warm and friendly. They had a pool which was closed, advertised waffles for breakfast but then said they did not have waffles, no ice machine, and I found the grounds to be overall a little creepy when I went looking for one. Along with dumpy motels, I like creepy stuff too - in the "oooo a ghost!" kinda way. This place was creepy in the "there might be a drunk man jerking off around the next corner" sort of way. eww. maybe it was just an off weekend for La Casa Del Sol. If you're in Carpenteria, and you have no where else to go, you'll be OK here. But try to find another place first. read more

Casa Del Sol - Hotels Near Me - Carpinteria, California

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Made a reservation, tried to cancel it. Left several messages and emails. Website no longer found, No one has responded so far. Poor customer service. read more

Stayed here one night. There were cockroaches crawling on the walls and our room had a terrible smell. We could heard the neighbors television almost the entire night. A male employee looked into our room window before knocking on the door to put in our credit card information. There was nobody to greet us at the front desk upon arrival or to check us out. read more

Had a pleasant stay. You can tell the manager of the hotel takes pride in running the place he is very friendly and helpful he made me feel comfortable right away offering us beverages. Like really what hotel does that.? It made me feel like I was in a ritz carlton or something by the way he attended to us and the high customer service. . He even came by later to make sure we were comfortable and see if we need anything. He was a delite charming witty and funny.ive never laugh so much definitely stay here again. And the bed was so very comfortable I couldn't get out of it. The decoration and lighting outside was way cool . In the morning they serve breakfast and yummy coffee. I will definitely be back . read more

Extremely kind and helpful employees. Clean rooms, Bohemian-vibe and fun atmosphere. You won't find a better place for such a reasonable price here in Carpinteria. read more

This place may look good on the picture but actual value it's not good. Your not going to have a good night sleep. The walls are too thin so you hear other people's TV. They play music loud to try to drone out other people's noise but it doesn't help. The shower look nice but prove disappointing. The TV sound didn't work on some channel. When we wanted to check out we couldn't find anyone to help us. So we just leave the key. Annoying place read more

Completely unprofessional staff , unhygienic over priced over promoted embarrassing motel to the gem of carpinteria and the state beach of California . You are better off over paying a hotel near by or renting a RV. read more

Very disappointing. Refreshed exterior from older motel. Room was clean but poorly organized with poor lighting and marginal bedding and seating. Internet ads promised a much better room. No bedside tables or lamps, no tissues, advertised as "Spa" room with very small spa tub. Strange furniture in room (high boy chairs). Would not recommend. Overpriced. read more

Totally deceiving online pictures. The room smells like dog urine and cigarettes. This is not a "boutique" hotel/motel. This is half of a low income apartment building (with the same name) renovated into a roach motel. Upon arriving and viewing the room I went to the front desk to ask for a refund. I was told No since I booked through a third party. The room we rented was supposed to have a fire place there was not one. There was a full time resident living next door with a lot of debris all over the terrace. A dirty hospital screen was up in between our side of the "terrace" and his, I guess to block the view of the debris. The screen did not block the cigarette smell or the dog smell. The "blackout curtain" was a sheer panel that was falling down. I had to go to the front desk and ask for tacks and a blanket to cover the window. One of the dressers was missing a drawer. They tacked up a piece of plastic in place of the drawer I actually thought it was was some kind of weird fireplace. The most disgusting part was the tub when we turned on the jets cockroaches came out. The room had weirs stains and spots and just overall felt very dingy. I was given the phone number of the manager TIA. I simply wanted a refund and leave, she tried to wheel and deal and offered me another room in another town. No thank you. She was rude and ended up hanging up the phone on me bot before telling me I was unaccommodating. Really I am renting accommodations from her, I shouldn't have to be accommodating. After finally tiring of my complaints we got moved to a another weird room. Bigger and cleaner I guess, but really put a damper on the trip. Still feels unsafe. Absolute criminal false advertising. Avoid this place. read more

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Extremely creepy place. The guy set to check us in made crude comments toward female friends and asked to sleep in our room. We decided to leave and not stay, and the hotel refused to refund the room. read more

VERY BAD EXPERIENCE. Rented a room for the night with my girlfriend during our vacation weekend, when we arrived we were told the room we booked didn't have a key. We would have had to either stay in the room all night or trust that our belongings wouldn't be taken if we wanted to go out for dinner. After seeing a police car go slowly through the parking and shady people walking around the area we could see that having a functioning lock was absolutely needed. We were offered a down graded room, which we did not feel comfortable in, being that it wasn't what we had specifically chosen and also seeing the quality of it's cleanliness, so we decided to ask for a refund. The staff member working behind the desk gave us the phone number to the manager Tia who was not on site. After we calmly explained the situation to her of us being unhappy with the downgraded room and asking for a refund, she spoke again with the employee working the desk who came back and told us that there would be no way to be refunded since Tia was denying it and that it was completely up to Tia to decide to offer us a refund. Feeling this all was unfair, we then decided to call her back. She and another man on the phone had told us we could be refunded for this room only on the condition that we booked another room from their other property in Santa Barbara, which was a drive back in the opposite direction from where we were going and that they would not refund unless that was the case. After trying to plead over and over for our money back for all together over an hour, and having and argumentative response, we even agreed that we would stay at the other property but asked if we could have an e-mail sent from their behalf stating that they would refund the original room to have it in writing, and not just take it word of mouth, which was a fair request. Tia then said she was "over this" and hung up the phone on us. After this we decided to leave and only deal with booking.com which we had booked through. We then read over their reviews on multiple sites which many people have shared their terrible experiences with this place as well. If we have to choose between an unsafe room or not getting what we paid for then there should be no issue with being refunded, and don't be rude to people and hang up on them when they accept a third option which puts them out of their way after an hour of back and forth. We were deeply upset by this situation and recommended anyone thinking of staying here change their mind. Terrible place and terrible customer service. read more

This was the most I've ever paid for a room in Carpinteria going back to 1977, and the worst room we've ever had. Evidently the people that rented the room the prior week, right up to us checking in, were chain smokers. The cigarette smell in the room was overwhelming. When I brought it to the attention of the owner/manager he said they would change all the linens and plug in one of those scented air fresheners. When I told him my wife was extremely allergic to smoke he said they would do their best but were sold out. It was too late to try to find an alternative on a Saturday afternoon so we were stuck there. The room stunk terribly and every time the air conditioner kicked on it just reinforced the smoke smell. With my wife coughing all night and the smell of the room neither of us got much sleep. Other lowlights were the sheets that were probably made for a queen size bed didn't fit our king size bed so my wife and I both didn't have enough top sheet to completely cover us. We were supplied 1 wash cloth, no hand towels and 3 bath towels. Other than all that it was a great experience ;-( I highly DON'T recommend this place. read more

This place is great, I stay here occasionally and have never seen any thing out of the ordinary . Very clean rooms comfortably placed on a new renovated excellent location. The front desk guy is very helpful . I personally whitnessed his hard work and excellent work ethics. read more

This is a hidden GEM that you don't usually hear about. I've been visiting Carpinteria for the last several years and I always stay at Casa Del Sol. The rooms are clean and nicely decorated, and most rooms have a jacuzzi or soaking tub! It's a 10 minute walk to downtown with all the cool California restaurants, and then you're instantly at Carpinteria Beach, the safest beach in California! I'm staying here for a couple of weeks and see dolphins EVERY day! Whoever the previous check-in clerk was, he's gone, and the staff are lovely Mexican women who are totally gracious and kind to me. (There are no 'shady' people here, the person who posted that is racist.) Everyone is helpful and they do their best to make guests HAPPY. Fantastic little place in the perfect location to enjoy Carpinteria and Santa Barbara....Gorgeous views of the 'Purple Mountain Majesties' of California from the property! read more

I was looking for place to stay for a week near Santa Barbara and this place fit the bill. It's in walking distance of Starbucks, donuts and a grocery store. The 20 bus that takes you into Santa Barbara is an easy walk away. The desk clerk, Keesh was super helpful and good conversation. The bikes available from the front desk were a great bonus. Enjoyed my stay; will book again if I'm in town. read more

Casa Del Sol - Hotels Near Me - Carpinteria, California

DO NOT BOOK HERE!!!!!! Absolutely the worst hotel experience of my life. Calling ahead for questions was incredibly unpleasant due to the lack of communication of the person over the phone and terrible call quality on their end. When we went to check in, the front desk person started the conversation by asking if we still needed extra beds (which he already had made very clear we couldn't have) so that he could squeeze a creepy comment about crashing in our room with us on the extra bed we had. I made a joke saying we would be locking the top bolt tonight to which he replied saying something along the lines of how that wouldn't make a difference. He made a very inappropriate joke and then made it even worse after seeing how it made us uncomfortable. Then he makes another even MORE inappropriate comment about my fiancées sister by saying she could bunk with him. At this point we were extremely uncomfortable. He then hands us two key cards for the room which are absolutely filthy. Visibly covered in black smudges. He tries to clean the in front of us and once he realizes he can't get the grime off, he gives us new keys. Should've just done that from the beginning. The room also smelled. We left immediately and chose to just drive home while sleepy. read more

The man at the front desk made a disrespectful comment to one of the people in our party and then proceeded to explain how a lock wouldn't keep him out when we said we would lock the door, so we didnt even end up staying in a room we bought do to the fact we felt unsafe. And just wanted to put our head down after a long day. read more

Terrible experience. The rooms are poor quality. Watch your things closely and people who appear to live there make terrible, disturbing noises until 2am and again 7am. Prepare for lack of rest. read more

The right place at the right time. I was traveling thru the Santa Barbara area and couldn't keep my eyes open while driving, I needed to stop! So I pulled off. It was pretty late and I figured that the ol trusty motel 6 had my back like so many times before, Boy was I wrong, The cops were visiting at the same time I was and trying to catch some criminals when I dropped in, and then they tried to hassle me? So I looked across the street and BOOM !!! CASA DEL SOL. So I walked over and the greatest person on land Kis helped me into a room late at night and saved my ass! I love little old school spots like this it's what makes AMERICA GREAT AGAIN! God bless this place! read more

Omg this man is the worst. First he was not in the office. There's a phone number on the door so I call it. He answered, didn't say if he worked for the hotel and he didn't say his name. I told him I have a reservation for tonight and his response was "good for you". I wasn't sure if I heard him correctly. So I told him I was outside the door and he said " why are u here so early, we don't do early check ins". I asked for his name and he said "I'm your worst nightmare" and hangs up on me. I was still just standing there trying to figure out what just happened and a guy comes up to me and says "what do u want?" I asked him if I just spoke to him and he said yes and that I need to leave his property cuz he can refuse service to anyone. He was crazy. I even took a short video of him. Unbelievable!!! read more

Terrible experience. This place is dirty and unpleasant. Smelled like someone just finished smoking a cigarette. The bath had jacuzzi jets but it was too gross to want to bathe in. The room next door seemed like it had someone living there. The place feels like it's attached to the run down apartments next to it. I booked two days and immediately cancelled, avoid this place they will not refund if you cancel. This place is overpriced and falsely advertised it is not clean. The floor was sticky and there was a beer in the freezer left by someone else read more

We stayed here one night and will never go back. The room looks nothing like the pictures shown. The rooms are small which is OK but the remodeling aspect was not done. The sink and bathtub were in our room while the small shower and toilet had a door. The decor was OLD and nothing was up to date. The internet did not work the whole time we were there. The office doesn't open until 8am in the morning and so if you want to get up early and get a move on, good luck. The patio chairs out front were filthy and the gardens unkempt. The service was severely lacking. Stay across the street at Motel 6 even though I dislike those as well. At least there you know what you are or are not getting. read more