I'm writing this message here as Air BnB won't give me the ability to leave a review…read more.. Extremely disappointed in my experience with Danielle. I had made a reservation over three months in advance for our family to stay at her Carpinteria Beach house for the 4th of July weekend. Unexpectedly, our reservation was canceled with less than a week before we were to check in. No explanation provided by Danielle. My wife and kids were devastated. She gave us a refund, which was the least she could do, but nevertheless, we were in a scramble to find an alternative place to stay on a busy holiday weekend, with increased prices and little to no options. But the worst part of this whole mess, is when we went onto Vrbo to find another place to stay, what do we find? Danielle's listing, available for rent on the days we had previously booked. This is extremely unethical. We trust hosts on Air BnB to be transparent and reliable when we give them our business and I can't help but feel taken advantage of.

casitas collective always amazes us! we love staying in their Santa Barbara rental and it's…read moreconsistently clean, beautifully decorated and appointed, and the service is flawless each time. highly recommend!!

Deceptive advertising on VRBO, don't disclose that they will ask you to sign an additional contract…read morethat voids their flexible cancellation with a very inflexible policy. Do not sign their contract with highly arbitrary terms that put the renter at the mercy of this business.

I am staying in 1502 Miramar Beach at the present time. I checked in yesterday. The wifi does not…read morework, the blinds in the master bedroom do not work, there is no cold water but only scolding hot water in the shower and there have been problems with the heating. I wish I had read reviews about this management company previously. I cannot get the owner, Brooke, to phone me and another day where the basic items are not fixed. I have stayed in other Miramar beach rentals in the past I wished I went with those companies in retrospect. I wish I could break the rental and move out.

Daniel and his team are one of our favorite referral partners in the Santa Barbara area. Anytime we…read moreh ave San Diego clients relocating to that area, he's at the top of our list to refer them to. His team is very tech savvy while still delivering the personal touch needed when our clients are buying multi-million dollar properties. If you're looking for a solid agent in the area, you need to speak to Daniel!

Daniel and his team are amazing marketers, and care deeply about doing what is right for their…read moreclients. I highly recommend.

Vacation Rentals of Santa Barbara was so great to work with on finding the perfect rental for our…read morefamily vacation. Viki provided great communication during the booking process and we were greatful to always be connected to a real person! It was nice that they also have their own concierge, Kathy who checked in with us before our stay. Couldn't recommend them more!

From the owner: Vacation Rentals of Santa Barbara (VROSB) exists to serve our clients and our community through…read moreproviding exceptional care and management of furnished homes in the Santa Barbara area. We are a locally owned company that strives to provide dream vacations and maintain beautiful properties for our clients, and we hold ourselves to the highest standards of ethics and integrity.

Villa Montecito -particularly, Mainstays Luxury Estates:…read more This was a very high-cost stay; planned over many months for my grandmother's 85th birthday. At this price point and in this area (which I have stayed in previously), the experience fell far short of expectations. The primary issue was management. Our main contact, Matt, was dismissive and condescending, most notably on the day of our celebration. Despite clear communication about our large, multi-villa family group, there was a major disconnect between what was planned and what was executed. Management also spoke disparagingly about prior guests in front of our group, raising concerns about how future guests might be treated. The orientation meeting emphasized the owner's wealth and the value of artifacts rather than logistics, guest flow, or service expectations. It felt scrutinizing and unwelcoming, leaving critical operational details unresolved. Matt also made it a point to inform us (for whatever reason he felt relevant) that he himself has multiple vacation rentals... GREAT! So do we... so do plenty of other PEOPLE... so what?!?? You shouldn't need to build credibility in this way. Villa Montecito is not suitable for celebrations or large family gatherings. Approval processes were contradictory: management referred us to the concierge for planning, then later claimed the plans were "not communicated or approved." We were told the owner did not want "random people" entering, despite these being immediate family; making it clear large gatherings are not supported. The concierge was able to provide basic activities, but vendors outside of their familiarity are strictly restricted. For example, the one photographer allowed by management was the only one we could hire but does not offer print-quality images or editing. Hospitality basics were missing. Staff did not introduce themselves, handle luggage, or verify who was staying versus visiting. Several pre-approved guests (including adolescents on our guest list) were stopped at the door on the second day and nearly turned away as "unauthorized guests". Kitchen access was extremely limited. Guests cannot cook independently at all (if you plan to cook at all this is not the place for you); all meals (2x/day) are staff-provided. Food quality was MID at best. We were charged thousands $$ more for extra rooms based on headcount, yet those rooms were locked and inaccessible. Guests ultimately stayed bunked in rooms with their parents and at a nearby second villa. Charges for unusable rooms were never clearly explained. While the property is visually impressive (esp. from the outside), the layout felt segmented and poorly suited for hosting. Preserving untouchable furnishings outweighed creating a space that felt comfortable or conducive to gathering. A few staff were helpful (including Matt's assistant Shannon... probably the best person to deal with) and the setting is a place to be grateful to stand in. However, service, communication, and guest experience (the foundation of a luxury stay) failed. Our family has decades of experience in hospitality and understands service standards. Ultimately, this property did not meet expectations for service, communication, ambiance, or suitability for celebrations. The stress and lack of accommodation during a major family milestone were deeply disappointing. I would not book this property again under any circumstances. I also wouldn't be surprised to see a response in argument to the facts stated above as that seems to be the response for anything less than a 5-star review. ...but I can confirm from experience and so can my 85 year old grandmother (separate conversations) that Matt is extremely unprofessional, rude, dismissive, and a poor reflection of this management company all around.

I missed the opportunity writing a review on the Airbnb, so I am posting here…read more My stay March 12- 17, 2026. Home in Puerto Vallarta I don't even know where to start--this home was absolutely amazing, exactly as shown in the pictures, if not even better. My girlfriends and I (a group of 10) planned this trip to celebrate my 50th birthday, and it turned out to be truly unforgettable. We initially had to cancel due to the situation in Puerto Vallarta back in February, but we changed our minds and decided to move forward with the trip. Michele and Matt were incredibly supportive and accommodating in helping us reschedule our stay, which we truly appreciated. The property itself is spectacular--luxurious, spacious, and beautifully maintained. The rooms and bathrooms are large, the beds are extremely comfortable, and everything was spotless and well organized. We genuinely felt treated like royalty. One of the highlights of our stay was the incredible staff. Ramon, our chef, and Carlos, our server, made the experience exceptional. They spoiled us daily with delicious food and outstanding service, all while being warm, friendly, funny, and genuinely caring. They truly made our stay even more special. The concierge service with Alexa at MexiTravels was also excellent. Transportation was clean, comfortable, and always on time. The drivers were fun and made every ride enjoyable. While I did find the pricing a bit high for short trips, it was something we were able to discuss and manage. At the beginning, the booking process was a bit confusing for me since I had never rented an entire property with flexible room options. The contract structure was different from other Airbnb experiences I've had, even luxury ones. My advice would be to take your time reading everything carefully and ask for detailed information beforehand to ensure you fully understand the different rates and options. The only real issue we experienced was with the access codes--they didn't always work consistently and had to be reset a few times during our stay. That said, I would absolutely recommend this place with my eyes closed. Everything was wonderful, and I would definitely stay here again without hesitation.

Skyline Property Management: Six Stars - They Deliver!…read more Several years ago, as neophytes to being 'landlords', we took the recommendation of a real estate agent/friend and hired Skyline. Robert & Christy walked us through what we needed to do to prepare our rental, advised us on pricing, advertised and screened applicants for us, negotiated the rental contract and then managed the property once tenants were 'in'. They were professional, thorough and made the entire process EASY! Recently we have also seen Skyline in action from the renter's perspective when our son contacted them about an apartment they were managing. Again, Skyline's Robert & Christy were the consummate professionals. They put my son at ease and were straightforward about the process, the documents they needed, and their expectations once my son qualified for the rental. They have been quick to respond to needed repairs and are always available to answer questions. They are compassionate people who really enjoy their work! I recommend Skyline Property Management to landlords and renters. They are the real deal!

I am so thankful for Robert and Christy selecting me to be a tenant. I lived in one of the rentals…read morefor nearly 2 years while finishing up my degree at UCSB. In the few occasions I had a problem with something in the home, they were quick to respond to the situation. Renting from Skyline Property Management was simple, professional, and smooth. Thank you Robert and Christy.

When we had originally listed our Santa Barbara house for sale, we had it listed with a different…read morerealtor. When that contract timed out with no sale to show, we contacted Justin Etherton. It turned out to be the best move we made. Justin was thorough and professional, yet personable. The house sold fairly quickly and we couldn't have been happier.

We had a very successful experience with the Etherton Real Estate Group. Justin was extremely…read morehelpful with the strategic pricing and marketing of my mother's duplex. As is not uncommon, there were repair challenges with a property of 40+ years which required sensitive back and forth negotiation with the potential buyer. Justin excelled at finding a balance that made all parties feel good about the deal.

Never do business with this property management company…read more Did not allow walk through with the owners when the tenants left. Refunded deposit and never gave an itemized statement to the owber.. Allowed tenants to change locks without notifyiung owner. Requests made several times for itemized refund. Never recieved.

Debbie Murphy is extremely rude and unprofessional. She is a terrible property manager and should…read morenot be given responsibility over someone else's home.