My experience overall was great. Easy stressfree process to purchase my vehicle. Never pushy, honest salesman, and most importantly, i love my car! read more

I purchased a 2018 BMW from here. It has since had to be serviced at least five times within three months of purchase. I've had to put out plenty of money to repair a leak that does not stop. Their customer service is horrible, and the manager said they can't do anything to help me, and I'm stuck with this lemon. Do not make the mistake of going here. Go anywhere but here. read more

I live in CT, I called ahead and was assured I could negotiate the price of a car. I drive the 2 hours there and after an hour of negotiations, I realize they never dropped the cost of the car. They ran my credit score multiple times while being dishonest. Don't bother, they didn't have enough power to drop $1.5-2k off from a car that they've had for 40 days. They have no power or trust with banks, not worth it and will give you a run around. They also gave me a 19 year old to close the deal when I was ready to put down 6k?? Horrible and dishonest. read more

The customer service here is unmatched. From the moment I walked onto the lot, I was treated with respect and professionalism. They took the time to listen to what I wanted and worked within my budget to make it happen. Even after the sale, their follow-up care has been excellent. I will definitely be returning for my next vehicle! read more

I'd recommend they stay far far away. I purchased the vehicle 2 weeks ago. On the drive home the brakes started squealing and the iDrive system stopped working when I had the vehicle scanned with a BMW dealer diagnostic tool. It showed multiple codes, including one for Crankcase ventilation leak, I've made multiple attempts to contact the dealership and they've stopped responding to my emails and are trying to sweep this under the rug. I saw a few bad reviews and thought those were one-offs but it seems like this is just the typical experience of this dealership. I've asked multiple times for the pre-sale inspection report, which they have yet to provide, leading me to believe the vehicle wasn't actually inspected before sale. If it was they would have caught these issues before passing them along to me. read more

I got a 2020 Honda pilot from carz4us. My wife and kids loved it!! Very fair pricing! Thank you

Absolutely terrible! With so many other car dealers and cars, choose somewhere else. It's just not worth it. Even after reading other bad reviews, I thought my deal was pretty simple and I would be the exception, I was wrong. They tried some funny business with me, then refused to return my deposit.. ( I am out of state, I put a deposit down on a car listed for a certain price, then they gave me the the contract to sign and I noticed they changed the price of the vehicle, I'm not talking about the fees and other costs associated with buying a car. I'm talking about the actual cost of the vehicle) When I called them out on it, they made excuses and we're not willing to give me back my deposit despite their change in price that was already agreed on being the reason I canceled the deal... That's real shady! Shop elsewhere don't do it to yourself read more

Carz4us - Price advertised and deposit put down on. - Car Dealers Near Me - South Hackensack, New Jersey

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Awful establishment. SHADY & DISHONEST. Not only poor customer service (i.e. car not being on site, salesman will disappear on you for hours, and snide remarks from employees), but they will try their hardest to upsell you on warranty and unnecessary fees. One customer warned me of their shady tactics. They asked him to leave a $500 to come back "tomorrow" to test drive a Durango. That should tell you everything you know. Not only did i waste 3 hours speaking to 4 different employees for a single car (which i test drove in the latter half of the 3rd hour) but when I finally got the Out the door price, a 13K turned into 19K after fees! Truly a horrible experience and serves as an example of why people do not trust dealerships, let alone walk into one. read more

Carz4us - Salesman ghosted me despite making an appointment & being more than patient. I didn't test drive the vehicle until after close!! - Car Dealers Near Me - South Hackensack, New Jersey

This dealership is an absolute scam. Stay far away. I bought my car in early March, and it's now mid-May -- still no plates. My temporary plates are expired, and the car is just sitting in my garage, useless. I was also promised a second key, which of course never showed up. Every time I call, I'm told, "We'll call you back in 10 minutes" -- and shocker -- they never do. I've called more times than I can count, and it's always a different person answering who has no clue what I'm talking about. You can never reach a manager because apparently, they're all in hiding. I've repeatedly asked for proof that the plate request was submitted so I can at least contact the DMV myself. They say they'll email it -- they never do. It's just lie after lie after lie. This isn't just terrible service -- it feels like fraud. I bought this car to use for work as a salesperson. Now I've had to rent a car out of my own pocket just to do my job, while this dealership shrugs off all responsibility. I'm beyond sick and tired of being ignored and strung along. If you're thinking about buying from this place -- DON'T. They'll take your money and vanish. I'm filing complaints with the DMV, Attorney General, and BBB, and I suggest everyone else screwed over by this place does the same. read more

Lied to me about a vehicle's accident history. Initially said it had no accidents on record, but when I reviewed the CARFAX report THEY GAVE ME, it very clearly showed multiple mild-moderate accidents. read more

Carz4us - Proof that they lied about the vehicle's history. - Car Dealers Near Me - South Hackensack, New Jersey

Purchased a car 2/12/25, first red flag was them taking my phone for a 'picture' and posting a google review on my behalf giving themself 5 stars, sold me the vehicle without cleaning it or putting gas in it, the old owners gym shoes were in the trunk. They charge you to 'prepare' the vehicle... anyway, I had to get it inspected in my state to legally drive on the road, and the vehicle failed New York State safety inspection on 2/17/25 due to the frame being ROTTED! I contacted them, on multiple occasions, finally got an email to send everything to. Made an appointment 2/24/25 to return the vehicle, just to drive the 2.5 hours for them to tell me they can't do anything and called the cops on me. The cops said this dealer is known for this type of business. BUYER BEWARE. I'm now out $5k, 3 days of work, and a road legal vehicle!!! AVOID!!!!!! They have now blocked my email address and keep having my google reviews removed. Beyond frustrated. What a poor business tactic. Now I have to waste even more days and time in smalls claims court for my down payment back. The bank ended up taking the car back since the dealer failed to respond or sell a road legal vehicle that's able to operate on the road. read more

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Purchased a car 2/12/25, first red flag was them taking my phone and posting a google review, sold me the vehicle without cleaning it or putting gas in it, the old owners gym shoes were in the trunk. They charge you to 'prepare' the vehicle... anyway, I had to get it inspected in my state to legally drive on the road, and the vehicle failed New York State safety inspection on 2/17/25 due to the frame being ROTTED! I contacted them, on multiple occasions, finally got an email to send everything to. Made an appointment 2/24/25 to return the vehicle, just to drive the 2.5 hours for them to tell me they can't do anything and called the cops on me. The cops said this dealer is known for this type of business. BUYER BEWARE. I'm now out $5k, 3 days of work, and a road legal vehicle!!! AVOID!!!!!! read more

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This place is full of liars and scam artists. I bought a Subaru CrossTrek XV 2014 from them about a year ago. The reason I waited so long is because I was hoping things would get better with the car. Firstly, they agreed to putting 4 new tires on the vehicle before I drove it off the lot. They had me wait for over an hour supposedly putting said tires on the car. My fault for believing them. The week I bought the car I got an appointment right away to have a mechanics look it over. I was informed that I needed 4 new tires that they were all used and not a single one matched. Meaning the brands. I had to fight with them about replacing the tires that they had said they had done. They even kept trying to lie and say they were...they sent me to some shop in the middle of Paterson and provided me with 4 of the cheapest tires they could get. Since the tires issue I have spent more than I did on the car in repairs. Even new brakes which they had said had just been done also. I would avoid this place at all cost if you can. Of course they are a necessity if you need a used car quick, but honestly it was a mistake on my part. I didn't read reviews. Also disclaimer they had me do a "review" at the sale of the vehicle and take a picture with a giant key. I did not write the review the sales person did, from my phone. Of course I was super happy and elated and after spending several hours there just wanted to take my "new" car home. He used that excitement to his advantage. I will never again have someone review something. read more

I had a terrible experience with Carz4Us. I scheduled an appointment for today at 3:30 PM to see a 2016 Honda HR-V. The dealership confirmed my appointment this morning at 9 AM, so I paid for an Uber to get there and also brought my mechanic with me (at my own expense). When I arrived, they told me the car was sold yesterday. This is completely unprofessional and shows a lack of respect for the customer's time and money. If the car was sold, they should not have confirmed the appointment today or wasted my time. I do not recommend this dealership. Be very cautious -- they do not communicate honestly with potential buyers. read more

This place has terrible service and cannot be trusted. All my friends and I bought cars from here, and we all ended up with lemons. I would not recommend buying from them. One of my friends almost died in crash on his 5th day of owning the car because the breaks were terrible. read more

DO YOURSELF A FAVOR AND DO NOT BUY FROM THIS PLACE . The person that sold us the car his name is Danny. We expressed to him that this is our hard earn savings and how we are now a family of 3 and we need a reliable car. We trusted him he was very convincing that we are in good hands. We purchased the car last year July 2024 and not even 2 months later our engine light came on. We took it to the mechanic in Paterson and you can clearly see that this mechanic shop has a few of Carz4us vehicles there ... big red flag ! The mechanic Alex told us it's the timing issue and apparently this is a " common issue with Chevy equinox " something Danny failed to tell us . Like clockwork our car continues to fail us every 3 months . In November 2024, February and June 2025 I am left stranded with my 3 little ones because our car wouldn't turn on . I called the dealership and was told someone would call me . It's been more than 24 hrs and I have yet to receive a call back from Nico the " manager " . Not to mention our car is always in the shop for a week or more which means we need to spend money on a rental and never get reimbursed for It . You guys are terrible for selling me a car that IS IN POOR CONDITION!!!!! read more

I had a really nice and smooth experience buying my used RAM van here in January. Great vehicle at a great price and the service was very honest and respectful. I would definitely recommend friends to go here. read more

Bought my daughter a car here was amazing place. Highly recommended!!! They made it easy for us to finance!!! read more

Carz4us - Car Dealers Near Me - South Hackensack, New Jersey

If you do make the decision to buy from these people, you should have the car checked out by your mechanic (as you should with any used car). Also be sure to READ THE CONTRACT. DO NOT waiver away your rights under the Lemon Law. I suggest faxing the contract to your attorney BEFORE signing it or paying any money. Don't look at a car that they have to bring up from their other location. You want to see where it was parked to check for leaks from the rear end or transmission. It is always good advice to check under the car for leaks before buying. Opinion: Would NOT buy from again. read more

I want to provide a balanced review because, while the experience wasn't terrible, there were some notable issues. The dealership charged a significant "dealer prep fee" yet they did not complete the license plate processing, which seems to be a standard service provided by many other dealerships according to my acquaintances who purchased cars recently in NJ. After the sale was finalized and they received payment, their customer service declined. I paid nearly $2800 for the dealer prep fee, but then had to handle the license plate and title transfer myself. Had the dealership provided more comprehensive post-sale service, including taking care of the license plates, I would have likely recommended them to at-least 2 folks in my friend list who were looking to buy cars in Summer. Nobody wants to do License plate processing by themselves. For long term success, I think people should do business to build long term trust rather than turning cold the moment they get the money. Future customers -Make sure they do your license plate works if they collect dealer prep fee! Also they hide a lot of issues on pre owned cars very cleverly. Please hire a mechanic before buying or avoid this place. read more

could be more customer, friendly, better communication. I'm not trying to take advantage of customers.

Alison was a pleasure to work with. I'll go back when I need a vehicle. A lot of inventory, also. read more

BEWARE FALSE ADVERTISING. Before I traveled two hours to the car lot, I specifically asked if there would be any additional charges besides tax, title, and license. I was assured that there would not be any additional charges. After I arrived, I was told there would be almost $3k in additional charges for inspections, etc. Not the kind of people I want to do business with. read more

Bouight a car with a misleading carfax report and turn out to be a flood car from new hampshire, after the car was sent to the mechanic to repair a faulty electric problem , under the car was all rusted and turn out to have been in a sea flood , call numerous time and no respond , DO NOT BUY FROM THIS SCAMMERS AND DON'T TRUST THEM , STARTING WITH THE MANAGER , paid 11,100 and the car is a total loss , I'm 68yrs old and the first time this happen to me , please read this before you try to buy. read more

Carz4us - door off due to rusted wirring , rear window won't work after 3 weeks trying to fix it - Car Dealers Near Me - South Hackensack, New Jersey

Just bought my first car from them. Was treated like gold from the second I walked in the door. They assisted with financing and even took the time to help me get insurance over the phone. Couldn't have asked for a better experience. read more

Best car dealership in Jersey. Close to NYC. I got my plates in 2 weeks time. No issues financing, they run your credit and boom your on the road like a monster. Come to check them out!!! read more

Carz4us - Car Dealers Near Me - South Hackensack, New Jersey

***warning******** they sell all lemons !! they are thieves. lemons!! lemons!!! crooks !!! worst "dealer ever"n. fraud? scam artists like others said !! !! do not ever buy a car from these crooks !!they will steal your money and run like they did to me! they sell lemons! i bought a car only 3 months ago and my car died in the middle of the road today and my daughter and i almost got killed! they don't care about people's lives, they just want a sale $$$$$$$$ they sold me a piece of junk that had a bad transmission and they knew it! and they won't do anything about it! my car is literally worth $250 and i owe over $20k on it!!!! now what?????? they threw me out of their dealership when i asked them to give me my money back they offered me 50% of the cars value when i just bought it from them 3 months ago. and now it;s worth nothing because no one will buy a pieece of junk car with a transmission that doesn't work and the car is not even drivabl!! they are crooks and every one of them had guilty when i walked back into that place to complain. they should be put in jail. if there were negative stars rating they would receive that for sure! read more

AVOID THIS PLACE!! They have terrible customer service. Attempting to get our plates and the 'Office Manager' Shay hung up the phone on me. I am an actual corporate manager for two offshore call centers and offered her my service to teach her soft skills. 1. She over talked me and had the audacity to hang up on me when her knowledge was insufficient. 2. When I requested to speak to her manager, she refused. 3. She started to put the blame on us, the consumer, for the time it takes to do her job. 4. He piss-poor attitude was aggressive, demeaning and condescending. 5. I was agreed that they would register the vehicle and the have FAILED to do so. No support after you sign the contract with the bank. AVOID this place al all costs. read more

those crooks will get some street person who will fix them. they post a lexus with 8 thousand miles on it, as almost new. i contacted them to double check and make sure it was not a typo ( i have the screenshot of the text trend ), so i drove over 2 hours on a toll road, got there and they all said yes that car is 8 thousand miles, they showed me the car which showed wear and tear not consistent and the tall guy with "terminator face " tried to cover the odometer that showed 81,000 miles, obviously i left and they kept sending me messages, this time, making fun of me do not make any business with such idiots read more

Carz4us - Screenshot about their deceiving post on Facebook Awaiting for my neighbor the NJ district attorney to get on their case - Car Dealers Near Me - South Hackensack, New Jersey

This dealership is a complete scam. These people sold me a junk vehicle and they could care less that they stole from a single mother. STOP THEM FROM SELLING BAD CARS. This car is completely falling apart after I gave them 3500 dollars for a broke down jeep, it's very sickening how thirsty these blood suckers are for money. read more

Avoid, avoid, avoid! Be prepared to spend like $2500-$3000 more than you expect because they will hit you with a $2000 "Dealer Prep Fee" as well as almost $1000 in additional fees for paperwork and temp plate. It was so disappointing to find the car we wanted and be willing to pay full price but they added so much extra on it was crazy. There should be a law that "dealer Prep fees" be clearly listed or included in the price. Maybe if I was gullible and signed up for super high financing they wouldn't have charged the dealer prep fee but they plan on getting a lot of extra money from you one way or another! read more

I came here for a pre scheduled test and they called me several times to confirm my appointment for the test drive only for the car to be unavailable and they suggested a replacement vehicle to test drive and I agreed so I waited an hour and a half only for the vehicle to still be on to " on its way". So I left. I didn't leave because the damage financing because her and I agreed on something. Now you want to gaslight me. Imagine driving an hour for them to to communicate that the car isn't available and I haven't even seen the damn car and when I told finance that I haven't even seen the car she said go wait over there so don't try to gaslight me for you mistake you had every opportunity to let me know but you wasted my time and for what for you to tell me some shit. These people will gaslight you and make you feel like you the bad guy. read more

I purchased my Honda Accord from them. They really hooked it up with Capital One. I really recommend them and would send anyone I know there. read more

guy who initially helped us was mumbling and we couldn't understand him- car was "buried in the lot" and it took them like 20 min to get it to us to look at- meanwhile the guy tried to get us to do paperwork before even seeing it. asked about pricing and he took our info on a screen that clearly said "credit" we asked ok so right now you're doing an inquiry on our credit? he mumbled no no i'm not doing the credit report now - he was, i got a credit karma notification right away that my score went down due to hard inquiry. ok so lying straight out is shady af and it wasn't worth it because the price of this used car was super high interest - avoid due to lying read more

Don't believe these reviews! Check out the Better Business Bureau and get the real story: https://www.bbb.org/us/nj/south-hackensack/profile/used-car-dealers/carz4us-llc-0221-90182672 First, they took my $500 deposit to hold the car so I can see it and promised in writing that it is refundable if I do not take the car. I didn't buy the car and they will not return my deposit! This is stealing. Next, the salesman (mostaffa) repeatedly lied to me about what they can do or not do and about fees. Third, they charge a lot of extra fees that only pad their profit. fourth, they would not let me take the car to a local mechanic to check it out before I buy. when I called mechanics in the area they said that they cannot properly check out the car unless the car is brought to their shop. And said that 99% of the local dealers allow buyers to bring cars to them and that it is a red flag that the dealer will not allow this. STAY AWAY FROM THIS DEALER. They are crooks. read more

I could go in about the problems I've had. But the main issue is that I purchased a vehicle here 8 months ago and I still can't get it registered because of a junk title that was on it that I had no idea about. They said they would fix the issue but every time I called over the last months it was " oh yes we forgot" or "it should be a couple more days". This place is not worth the headache and money down the drain. After I finished purchasing, it wouldn't start. The man asked me to clean the leaves out from under the hood. And then asked if I would split the cost of a new battery?! In total I was at the dealership about 7 hours. read more

came into carz4us after seeing a nissan rogue they had in stock online. Mike was the salesman that helped me. He was extremely professional from the beginning. Having known I had just come from a bad experience at another dealership, his honesty and professionalism is what sold us the car. The rogue I was interested in, when looking at the car, we realized the door was not opening from the outside. On top of working with us with the price and offering a warranty, he got the door fixed on the spot as well. He also had it washed and added gas for us. Talk about above and beyond for the customer! Def 100% recommend Carz4us if you are shopping around for a car. read more

Horrible experience I bought 2003 corolla from them it was for 2995. but they charge me 4618 with clerical fee bla bla when i see the car was also not good exhast pipe was broken Suspension problem i dont recommend this dealer ship read more

I am only giving one star because there's no option to give zero or less. DO NOT purchase a vehicle from this dealership. Yes the salesman is a nice guy seemingly so. Aren't they all? I was told repeatedly that the car was "thoroughly inspected" by a mechanic well it wasn't. There is no way that a mechanic wouldn't catch both front and rear suspension, front and back breaks shot. Not to mention they left me with having to get my oil changed in one month. I don't drive that much. There is NO WAY this was not noticed IF it was actually brought to a mechanic. If it was and not addressed that's even worse. Unfortunately I believe it's the latter. I understand the paperwork, fine Im reasonable.. But there should be some compensation. SOMETHING. They do not give a fuck if you get in an accident the day you sign the paperwork. Sure if it were my fault I would agree. But it wasn't I just don't understand the morality lacking in running a business this way. I have to figure out how I'm going to pay about 2K now to fix my one and a half month old car. I almost got in an accident getting a flat on the turnpike this morning. No fucks from them. Not even a sorry this happened to you that I even believed. Just cold emotionless people. Disgusted. Fuck you. My Location says California.. Im in New Jersey 5 min from the dealership. read more

Go see Ali, he'll oversee the WHOLE sales process, including the registration and the license plates, which is no small feat in this pandemic. read more