On Friday, August 2, 2019 I visited the "AMG Auto Trade" located in 152 US-46. The 2016 Forester car was on sale for $9900(meanwhile the market price for this model is around 16K+). The dealership asked me to start the buying process with 0% APR. I only had to pay the down payment of $3000. I paid to start the buying process. I, however, didn't complete the deal-signing using my right to withdraw. Why, you may ask? The owner gave me over 20 papers to sign and let me know he doesn't hold the Title on all the cars. Moreover, the price of the car on legal documents were gradually jumping from 9K to 30K(in case of this and that, etc). They tried to sell me 4 types of insurances and make the deal with 24% APR (vs 0% promised at the beginning). The entire process was recorded on my phone for my protection. Julio Estrada(owner) was recording from his part on Audio and video. I asked Mr. Julio Estrada to shred the signed papers and refused to sign them all. He destroyed them immediately. My refund, however, was never credited back to my debit card.
On August 3 at 11:56 A.M. I contacted the main desk of "AMG Auto Trade" and talked to the secretary named Jennifer.
I recorded my conversation while on phone. Jenifer asked my Debit Card number, etc. and promised the refund will be credited back within 2-3 days at max (that's August 5-6). But It never happened. I was lied twice.
I ended up visiting the AMG Auto Trade on August 8 and raised my concerns. Jennifer asked my debit card info again along with my Driver's license and scanned for her records. After she promised the refund will arrive by Monday, August 12. She couldn't give me an answer why the refund was not initiated by August 6, as she promised.
Here I should state that I am familiar with the credit card processing machine AMG auto trade uses and can tell that Jennifer never initiated a refund on August 8, but put my card on the machine for less than 2 seconds, pretending she refunded! After, she told me the refund will arrive by August 12. This was her second "attempt" to refund me. I asked for a reference number and/or receipt. She refused to give me anything - telling me "It is a different system, don't worry we won't lie to you, bla bla bla. Let's expose the system now! Like it says - You lied to me once, shame on you, you lied to me twice, shame on me!
Today, before arriving to AMG Auto Trade, I contacted my financial institution, Bank of America, and they could not see any refund to my account from "AMG Auto Trade." They are ready to dispute this charge upon my request, but I planned to visit the dealership and give them one last chance.The bank already has my 3 Audio recordings where the secretary is promising to refund.
Anyway, to make it short, as I started talking to Jennifer today, I realized these people don't want to refund my money back and all these time they were playing games. For the record, Today's date is August 13, 2019, at around 10:20 A.M.
I ended up calling 911 to report a fraud. 3 Police cars arrived giving the AMG Auto Trade 72 hours to refund my money back, starting August 13, 2019 at 10:20 A.M.
BTW - Before the police arrives, Jennifer (the secretary) calls the owner - Julio Estrada and tells what should I do, refund or not? Mr. Estrada, who seemed to be "friendly Gentlemen" at the beginning, tells her do not refund the money. WOW! Just WOW! Seriously? With which right? And these people still hold a license to operate in New Jersey? Things, however, the things got changed after the police arrived. Bravo to local authorities!
Now the dealership has 72 hours to refund.
If you are a victim, make sure to:
A. Call your bank and warn.
B. Call the police and report if the refund is getting late.
C. Post, so others will know and follow.
D.Document it
Otherwise look at these 5 Star fake posts that hide the truth. I hope my feedback will help someone who's in trouble.
In fact, I am planning to send a letter to my Governor and ask the authorities to investigate the AMG Auto Trade, if I don't receive my money within the 72 hours. read more