I noticed bad reviews all over the world about this company and his workers. We can't have good…read moreworkers with bad workers cause the bad workers can sometimes make the good workers look bad. The experience I had which I never did before, as I got approved for new vehicle, interest was a pretty high, it was expected due to someone who did caused this towards me in the past. The man who did my paperwork, where I signed the contract, paper work, etc. He called me back the next day and found me a bank with an even lower interest rate. I did not expect that to happen. He could've just forgot about me and said business is done. He went the extra mile, which he deserves a raise and one of the best things anybody ever did was call me back so I can re-sign the paper to a new bank to get even lower interest, even by a few percent, it had everything to do with principal. THE BEST EXPERIENCE. -- SPEAKER OF TRUTH

Came in for a simple loan transfer between family members. Was told we needed to sign a completely…read morenew purchase contract. Our balance went from $44,000 to $55,102 with an 84-month term. We were not clearly informed this was a new sale and not a loan assumption. Would strongly advise anyone to get a second opinion before signing anything here.

If there were ten stars -that would be my rating. I have purchased two cars in the past few years…read moreand could not be more satisfied. Anxiety and stress are the top two ways to describe the car buying process, but NOT at Two Manny's!! Everything from the financing to car history, was explained in great detail. Most recently I purchased a 2012 Jeep Patriot and let me say the 'team' at Two Manny's put all their effort into insuring an easy transition for me. I say team because all their work is easily transitioned between each employee and you leave there feeling like you were helped by some old friends. Comfort is the biggest reason I returned for my second purchase! I would recommend purchasing your next car from these great guys!! Thanks Again, Christian, Michael, and Eddie Jr. (You guys are truly the best!)

My girlfriend and I had a fantastic experience with 2Manny's. We were looking at a couple of their…read morevehicles, went down to the place and ended up speaking with Emilio. He was incredibly patient and took the time to clearly explain the entire process, answering all of our questions along the way. He also helped us secure financing, and we were able to get a pre-purchase inspection on the car we liked for added peace of mind. Dealership fees are reasonable - this isn't one of those places where you show up and suddenly you're quoted $10k more than the advertised price. We are now the proud owners of a 2016 Acura RDX. It drives beautifully! Thank you Emilio and 2Manny's!

This is probably one of the best car purchase experiences I've had, and I have purchased numerous…read morecars in the past. Nick, is knowledgeable, honest, and incredibly helpful. I just told him what I needed in a car and he immediately checked his inventory to find a car that would respond to my needs. In addition to that, he made sure that the car was in excellent running condition, the interior was immaculate, and all the operating systems were in top-notch condition. What made this experience incredibly unique is that before he let me drive away he went through a number of issues that I should be aware of when driving a car. I've never had any car dealers, especially new car dealers, take that much time to be sure that I would be driving safely and operate the car in a way to maximize its operation. BTW, I have since called him several times because I had questions about operating the car, and each time he was very helpful and very patient. Forget your stereotypes about used car dealers, because Nick is one of the best if not the best car dealers - and his pricing is excellent.

Thank you Nick. I don't know if you realize how much of a positive impact you made on my family…read more We REALLY needed a solid car to make a difficult journey. Months later still running well. Thank you for your patience and honesty. Thank you for stepping up and helping us even after you were no longer obligated to. Thank you.

I purchased a 2008 Solara Convertible in July 2024 and I couldn't be more pleased. A one owner car,…read moredealer serviced. Luis was firm on the price and it was a fair deal. A fair deal on a car is a good deal today. My mechanic, after I purchased it, put it on the lift on was impressed on the car's condition. I've had two good seasons with the top down and hope to have many more. Hey, it's a Toyota!

I would never recommend. Absolutely not especially to those who's buying their first car or doesn't…read morepersonally know a mechanic. Checked out a Honda Accord. First off customer service was not that great. The guy just came to awkwardly staring at us checking out the car. Didn't ask what we wanted to know or anything, which was our first sign it might be a little shady (not wanting to say too much information). They will make the cars seem decent condition, and it did look good. The paint job was alright, the tires a little worn out, and the leather seats were a little cracked up but nothing that didnt seem too harsh. That was until we test drove it to a local mechanic shop, which according to the one who checked it, we would've spent MORE MONEY on repairs than the actual price of the car. 9k Honda should've been 4-3k because of how broken down it was! The man with us on the test drive seems to know how bad the car was because he seemed panicked every time the mechanic listed more issues on the car. He wanted to immediately leave! Also, please fact check the price. The price was 9k and with taxes its 11k. Taxes for a car that price is only 6-7 percent, an extra 2k is coming out of nowhere. Please look out for that!

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

Went to see the 2003 Mini Cooper as advertised on Cars.com…read more Was in pretty good shape and told they fixed a tire pressure gauge, put in a new BMW clutch, and a 3month service package was included to cover the transmission and engine. Everything sounded good-- until I came back from the test drive. I stalled once in the car upon turning it on (low releasing clutch)but otherwise drove smoothly. Trusting that he knew a safe, reasonable course I went on a test drive with he salesman, Charles Eid. After a while he took me on a very steep hill from a complete stop in a car full of 4 adults (which was definitely a challenge). When I had difficulty, he stepped in and even he stalled the car and had difficulty getting up the hill. He drove the car back and once I got on the lot proceeded to tell me that I had burned out the clutch (because you could smell a little when both he and I had difficulty on the hill-- which also had a speed bump), the car was un-sellable, and I would have to pay them. He asked "Well are you going to buy the car? If not, we have to split the cost of a new clutch." If one little ride burned out the clutch, the car is a LEMON!! He wouldn't have been able to drive the car back (and as vigorously as he did, speeding through the streets and accelerating fast from a stop) if the clutch was completely gone and "Un-usable" as he said. He proceeded to say the car is "fragile"-- anyone who has driven a BMW or Mini (or seen the Italian Job or Bourne Identity) knows these are hearty cars. Plus, whenever you install new brakes, clutch, etc-- with the first couple of drives you can smell a little burn from USE! Unbelievable LIES from these people!! Besides, in the event anything happens to the car on a test-drive or on the lot-- the INSURANCE covers it! By LAW they have to insure the car-- or it can't even leave the lot!! HE WAS TRYING TO TAKE ADVANTAGE AND PRESSURE ME TO BUY THE CAR USING SCARE TACTICS! Good thing I know many lawyers-- one quick call while I was there and I was advised they were in the WRONG, and to walk away. No liability on my end. So much for the other good reviews-- this is definitely a "STAY AWAY" and "DO NOT RECOMMEND" place, only wish I could have given 0 stars.

Great place and very helpful staff. I bought my car here and Andrew was honest and genuine. He was…read morevery understanding and helpful with the whole process.

dealing with this dealer for a few years now they are a great staff to work with ...they meet your…read moreneeds and without the hassle of many dealers they take there time to ensure that you are completely satisfied and find you the best financing to meet your budget,,,,wagner abreu has been the person i deal with directly and all i have to say is anyone looking to buy a good good auto please visit there locations you wont go anywhere else...agin kudos to the staff...thanks tony rod

I got in touch with the dealer and told him I was coming from Virginia on Saturday. We agreed on…read moremeeting after 6pm on that Saturday. I drove for 4 hrs. With my wife From Virginia to New Jersey and was in constant phone contact with the sales person Mr. Yimber Javier. When we arrived, we found out they already closed business with another person. He made us wait one hour until the transaction with the other customer was finished, promising that his boss, the owner of the dealer Mr. Wagner will stop the transaction. However, that never happened. Finally, I talked to M. Wagner and he offered to send me another similar car on following week. When I called Mr. Wagner, on that following week, there was no car for me and here I am two weeks later with no car. Please not trust in this dealer no show respect for the customer

Parts customer service sucks. I ordered replacement cabin filters but wanted to confirm I ordered…read morethe right parts (based on internet searches). First, I didnt know I needed 3 and had only ordered 2. After getting through to someone I ask about the number of filters I needed and he confirmed there were 3. I then asked if I could give him the part #s I ordered just to confirm so i dont waste my time trying to install and he says they dont give out part #s. How in hell is that even a thing?

used to love this dealership but brought my new car in for pre-paid service and was misled into an…read moreunnecesary alignment. car had 7,000 miles in it. I had pre-purchased the dent and nick service and had a scratch with a slight nick which I asked them to deal with and they ignored it. No one contacted me throughout the day. I had dropped the car 7:30 am and I heard from them at almost closing so had to leave the car overnight. in previous years, scratches were removed, there was a lot of contact during the service abd since I pre-paid maintenance there were no attempts to offer me unnecessary service. I wrote asking for a survey post/service and a manager called but never called me back, super disappointing.

I stopped in here to buy a Toyota…read more First off, it's a cool entrance, going up 3 floors to the showrooms which are walled off glass Lexus and Toyota stores. Very slippery when wet, though, so not sure how they handle rain/winter weather.... The center area for doing paperwork and dropping off/waiting on car service is large, and they have some water (bathrooms inside the showrooms though). The Toyota has a lot of salespeople, and remember if you want to do a test drive, bring license and come before 4pm. It's a lot of waiting, honestly. They have water, a coffee machine, but the showroom was quite warm and humid.. cooler to wait outside in the Omotenashi sign area (but that has more car exhaust & associated car smells). A small popcorn machine that had burnt popcorn. I stopped in to do my down pay and hold the car, came back with more docs and a check for the remainder of the downpayment another day. They do want to sell the cars, so I get the pressure to come in quicker. The tax, registration and license plate work they can take care of for NY and NJ, no issues there, finance manager took that info and call you back to pick it up. They have a guy that will turn on the car and look at it if you want to trade in a vehicle. Lowballed compared to Carvana or other services, but convenient? Yes. No hard sell from the finance manager on extended warranty or service contracts, which is nice, they were roughly in-line with other area service and warranty contracts, but more expensive than if you were to go to Delaware or Pennsylvania. Do double-check the cars, though, when you buy it. Mine was missing mats and a bunch of other things like the second key (chip shortages) - they ordered them, so that was good, but the tires were low on air and my gas was only half-full, so I'll get another tank later when I pick up the car. The battery also died on me on the first day, so they came out to jump the car, and then bring it back for a full inspection and replace with a new battery, so props to them for taking care of the issues when they have popped up. Is it the smoothest Toyota experience I've had? No, and also a lot more waiting than my prior cars. Yes, documentation fees. Not much in the way of negotiation - people still want Toyotas, so no reason to do much in the way of discounting right now. Jeudi and the manager did reach out to right the challenges with the new car, though, so that was helpful, and Jeudi was a patient man when doing everything from getting the vehicle ready (and checked again after the battery issue) and then also dealing with things like getting the old license plate off the car (pretty rusted on), etc. As of today, about 4 months later, I'm still waiting on getting the full set of mats for the back of my car. =\

I dropped off my car with Toyota of Manhattan on August 20 after my catalytic converter was stolen…read more They told me it wouldn't be ready until mid-September, which already felt like an unusually long time for repairs. Then I checked my E-ZPass account and found two congestion tolls charged while my car was supposedly sitting in their service center waiting for a new catalytic converter and not road-ready. Under Richie Torrez's watch, my car was taken from the shop and driven through NYC congestion zones on August 28 and September 2 a total of about 24 blocks each time, assuming they only stopped at the toll line. Richie later tried to claim it was a "test drive," to a Toyota cooperate rep, but that doesn't make sense when the car didn't even have a catalytic converter installed yet. Sounds more like unauthorized use than a test drive. E-ZPass confirmed the tolls including photos of a man in uniform with a name tag driving my car. When I reached out, I got nothing but voicemail boxes, excuses, and zero accountability. Even after admitting my car had been driven, they refused to refund the tolls which I only discovered by surprise. To be clear: they never informed me anyone would be driving my car through tolls, never documented the tolls, when I inquired they actually told me they don't drive through tolls until I caught them on camera. and when I confronted them, they ignored my messages entirely. That speaks volumes. This dealership needs to be held accountable for taking customers' cars out, driving them without permission, and leaving the owner to pay the tolls. Why should I be charged for a random employee's unauthorized drive in my own vehicle? That is stealing. In New York, unauthorized use of a motor vehicle is a misdemeanor. So if you leave your car here, know that someone might take it for a personal joyride through Manhattan. You'll get excuses, not help. Service your car here at your own risk. Update: Update: I did talk to someone after leaving this review. I was forced to rent a car while Toyota of Manhattan had mine, yet toll records show my car was driven twice through NYC congestion zone on 8/28 and 9/2 when I was told it wasn't ready and waiting for parts. They didn't notify me it was done until 9/11. The service rep admitted they "test drove" it even though it supposedly had no catalytic converter, which can't be done in NY. Either they drove it before the repair or finished it early and used it while I paid for a rental. At no point did I authorize the use of my personal E-ZPass. I only found out by accident, and I would never trust this dealership again.