This is a terrible dealership to buy cars from. They This is a terrible dealership to buy cars from. They sold me a 'lemon'. I bought a Mercedes Benz from them on Sat 11 Oct 2025. Tested the car and everything was fine. Upon making the deal and leaving the lot the same day I noticed the check engine light came on and the car was shakily. I called them immediately and they said it is due to the fact that the car was sitting in the lot for a long time and everything would be fine when I drive it. The next day I drive the car and it was still having the same problems. On Monday thereafter I was sent to a mechanic shop for him to look at it. The guy used his scanner on it and said nothing was showing up they concluded the car should be left till the next day to have a better look at it. According to them they have ordered and put in a few parts based on trial and error claiming the last part didn't come in after 2 whole days I told them to have Mercedes look at it but they refused whereas the guy doesnt even know what to fix on the car. Be careful with this dealership, they will sell you a 'lemon' sold me a 'lemon'. I bought a Mercedes Benz from them on Sat 11 Oct 2025. Tested the car and everything was fine. Upon making the deal and leaving the lot the same day I noticed the check engine light came on and the car was shakily. I called them immediately and they said it is due to the fact that the car was sitting in the lot for a long time and everything would be fine when I drive it. The next day I drive the car and it was still having the same problems. On Monday thereafter I was sent to a mechanic shop for him to look at it. The guy used his scanner on it and said nothing was showing up they concluded the car should be left till the next day to have a better look at it. According to them they have ordered and put in a few parts based on trial and error claiming the last part didn't come in after 2 whole days I told them to have Mercedes look at it but they refused whereas the guy doesnt even know what to fix on the car. Be careful with this dealership, they will sell you a 'lemon' BEWARE OF TONY AND GREG, the finance manager and one of the sales guy, these people lie to us about the car and the mechanic has not been able to fix the car in that last one week, we never drove the car and the car has been sitting at the shop for a week all they tell us is different stories, if I have to open 1000 Gmail to create awareness for other customers not to fall victims I will, kindly stay away from this dealership, they are not good, they are not honest, they don't have integrity especially ANTHONY THE FINANCE MANAGER AND ONE OF THE SALES MAN CALLED GREG, I will definitely be going to court on Monday 10/20/2025 Take your money elsewhere, PLS do not buy from them, they will fool you till you drop money, ANTHONY the finance manager keep talking about God just to fool you and as soon as GREG the finance manager sold you the bad car you are on your own, he won't pick your call, as we finished the deal we are about driving off the car check engine light came on, we called them and they said they already closed that we should call back on Monday the next business day, we bought the car on the 11th Oct 2025 and the car has been sitting at the mechanic shop since then and today's date is Oct 17 2025 I have contacted all my family members to leave a negative review until the issue is rectified I will also be going to court on Monday Oct 20th 2025 All the good reviews here are paid review do not give them your money do not buy from them, they will make you cry, I had to pay 50$ for uber just to get home when I drop the car at the mechanic shop, we will continue the bad reviews until the issue is resolved read more

BUYERS BEWARE DO NOT PURCHASE HERE! THESE ARE STRAIGHT CROOKS!!!! I am writing to convey my profound disappointment and growing concern about the Infiniti QX60 I recently purchased from your dealership, which has proven to be plagued with unforeseen issues necessitating substantial and immediate attention. Firstly, I want to emphasize the desperate need I was in for a vehicle at the time of the purchase. My employment was at risk as it requires me to visit clients at various locations. This need led me to trust in the assurance provided by your salesman, Moose, who claimed that the vehicle had undergone a thorough inspection by your mechanics, making it a reliable and safe choice for my circumstances. On July 14, 2023, During the purchasing process, I specifically requested a waiver of additional prep fees which were excessive since I paid via check. Moose assured me that the vehicle had been thoroughly inspected by your mechanics (the reason for high prep fees), affirming its excellent condition, and thereby justifying the inability to waive any fees. Regrettably, this has not been my experience. However, my experience with the vehicle since then has been far from satisfactory. On July 29, 2023, just two weeks after the purchase, I had to spend $450 to repair the front left quick strut and sway bar link. Subsequently, on September 26, 2023, I incurred an additional expense of $600 for the replacement of the fans. The financial burden continued, November 21, 2023, when the vehicle stalled, and I had to spend $275 for a new battery. The situation reached a critical juncture on December 8, 2023, when the vehicle experienced multiple issues, including the IBA light coming on, stalling, and flashing four warning lights. Upon towing the car to Douglas Infiniti, I was shocked to learn that the transmission needed replacement, and more alarmingly, the vehicle lacked a drive shaft. This revelation not only demonstrates a severe oversight on your part but also a breach of trust, and raises serious safety concerns, given that the vehicle was falsely advertised as all-wheel drive. These problems substantially impair the use, value, and safety of my vehicle, likely to cause death or serious bodily injury if the vehicle is driven, Despite my immediate efforts to address these concerns, my attempts to communicate with Moose on December 11, 2023, have gone unanswered. I left several messages with Mia. Regrettably, your office has also been unresponsive, compounding my frustration. The financial strain resulting from these unforeseen repairs hampers my ability to meet other obligations, including my car note. I insist on prompt attention to this matter, expecting a comprehensive explanation for the discrepancies in the vehicle's condition and a detailed plan outlining the steps your dealership will take to rectify the situation. Additionally, I am formally requesting reimbursement for the unexpected and substantial repair costs incurred due to the undisclosed issues with the vehicle. read more

Terrible Experience - Still Waiting for My Registration! I purchased a vehicle from this dealership over a month ago, paid in full with cash, and was assured the registration process would be handled promptly. However, after countless calls and follow-ups, I am still waiting for the necessary paperwork to register my car. To make matters worse, they took a picture of me and wrote their own review with my phone without my consent--completely unethical! Now, my temporary plates have expired, meaning I cannot drive or move my car, and the dealership keeps telling me to "wait" with no clear timeline or resolution. I have purchased vehicles from other dealers in New Jersey in the past and always received my paperwork much faster, so there is no excuse for this delay. The lack of communication and professionalism is beyond frustrating. Originally, I had planned on referring friends who are also looking for vehicles and even buying a second car from this dealership, but after this horrible experience, I will never come back here again. Their lack of consideration and refusal to even follow up on my situation shows how little they care about their customers. This is completely unacceptable and unprofessional. I would not recommend this dealership to anyone looking for a smooth and reliable car-buying experience. If you value transparency and good customer service, stay away! read more

This is a terrible dealership to buy cars from. Carz4us sold me a 'lemon'. I bought a Mercedes Benz from them on Sat 11 Oct 2025. Greg attended to me Tested the car and everything was fine. Upon making the deal and leaving the lot the same day I noticed the check engine light came on and the car was shakily. I called Anthony in finance immediately and he said it is due to the fact that the car was sitting in the lot for a long time and everything would be fine when I drive it. The next day I drive the car and it was still having the same problems. On Monday thereafter I was sent to a mechanic shop for him to look at it. The mechanic used his scanner on it and said nothing was showing up they all concluded the car should be left till the next day to have a better look at it. According to the mechanic he has ordered and put in a few parts based on trial and error claiming the last part didn't come in even after 2 whole days I told them to have Mercedes look at it but they refused whereas the mechanic doesn't even know what to fix on the car. Be careful with this dealership, they will sell you a 'lemon'. I will definitely be going to court soonest. read more

This is a terrible dealership to buy cars from. Carz4us sold me a 'lemon'. I bought a Mercedes Benz from them on Sat 11 Oct 2025. Greg attended to me Tested the car and everything was fine. Upon making the deal and leaving the lot the same day I noticed the check engine light came on and the car was shakily. I called Anthony in finance immediately and he said it is due to the fact that the car was sitting in the lot for a long time and everything would be fine when I drive it. The next day I drive the car and it was still having the same problems. On Monday thereafter I was sent to a mechanic shop for him to look at it. The mechanic used his scanner on it and said nothing was showing up they all concluded the car should be left till the next day to have a better look at it. According to the mechanic he has ordered and put in a few parts based on trial and error claiming the last part didn't come in even after 2 whole days I told them to have Mercedes look at it but they refused whereas the mechanic doesn't even know what to fix on the car. Be careful with this dealership, they will sell you a 'lemon'. I will definitely be going to court soonest. read more

This is a terrible dealership to buy cars from. Carz4us sold me a 'lemon'. I bought a Mercedes Benz from them on Sat 11 Oct 2025. Greg attended to me Tested the car and everything was fine. Upon making the deal and leaving the lot the same day I noticed the check engine light came on and the car was shakily. I called Anthony in finance immediately and he said it is due to the fact that the car was sitting in the lot for a long time and everything would be fine when I drive it. The next day I drive the car and it was still having the same problems. On Monday thereafter I was sent to a mechanic shop for him to look at it. The mechanic used his scanner on it and said nothing was showing up they all concluded the car should be left till the next day to have a better look at it. According to the mechanic he has ordered and put in a few parts based on trial and error claiming the last part didn't come in even after 2 whole days I told them to have Mercedes look at it but they refused whereas the mechanic doesn't even know what to fix on the car. Be careful with this dealership, they will sell you a 'lemon'. I will definitely be going to court soonest. read more

This is a terrible dealership to buy cars from. Carz4us sold me a 'lemon'. I bought a Mercedes Benz from them on Sat 11 Oct 2025. Greg attended to me Tested the car and everything was fine. Upon making the deal and leaving the lot the same day I noticed the check engine light came on and the car was shakily. I called Anthony in finance immediately and he said it is due to the fact that the car was sitting in the lot for a long time and everything would be fine when I drive it. The next day I drive the car and it was still having the same problems. On Monday thereafter I was sent to a mechanic shop for him to look at it. The mechanic used his scanner on it and said nothing was showing up they all concluded the car should be left till the next day to have a better look at it. According to the mechanic he has ordered and put in a few parts based on trial and error claiming the last part didn't come in even after 2 whole days I told them to have Mercedes look at it but they refused whereas the mechanic doesn't even know what to fix on the car. Be careful with this dealership, they will sell you a 'lemon'. I will definitely be going to court soonest. read more

Take your money elsewhere, PLS do not buy from them, they will fool you till you drop money, ANTHONY the finance manager keep talking about God just to fool you and as soon as GREG the finance manager sold you the bad car you are on your own, he won't pick your call, as we finished the deal we are about driving off the car check engine light came on, we called them and they said they already closed that we should call back on Monday the next business day, we bought the car on the 11th Oct 2025 and the car has been sitting at the mechanic shop since then and today's date is Oct 17 2025 I have contacted all my family members to leave a negative review until the issue is rectified I will also be going to court on Monday Oct 20th 2025 All the good reviews here are paid review do not give them your money do not buy from them, they will make you cry, I had to pay 50$ for uber just to get home when I drop the car at the mechanic shop, we will continue the bad reviews until the issue is resolved read more

I recently interacted with Cars4Us on a luxury used vehicle. The representative on the phone was incredibly friendly, not pushy whatsoever and cared about my search. After I decided in a vehicle she invited me in and I found a different vehicle which I ended up purchasing. This is the first time I purchased a used vehicle. The sales staff was very friendly and professional, not pushy. I felt this dealership process was better than new car dealers I have dealt with in the past. I am very happy with my purchase and got a great deal. I would recommend this dealership to anyone looking for quality used vehicle.​​ read more

the worst car dealership that u can buy a car never neverrr neverrrr buy a car from here or in pine brook they work together and they all lies and thiefes dont go to both locations i had the absolute worst experience at this dealership they sold me a broken car and lied about the conditions.the staff was rude and they completely ignored my concerns. i wouldnt recommend this place or pine brook to anyone please stay far away!!!!!!!!!! read more

I had the absolute worst experience at this dealership. They sold me a broken car and lied to me about its condition. The staff was rude, and they completely ignored my concerns. I wouldn't recommend this place to anyone. Stay far away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I had such a great experience purchasing my first car at Carz4Us. Greg was so helpful and made the whole process stress free. The entire team was welcoming and professional and i would definitely recommend Carz4Us to anyone read more

Great experience working with Danny! He was friendly, professional, and made the car-buying process easy and stress-free. He was very helpful and never pressured me. Highly recommend Danny if you're looking for a car! read more

Thank you guys for helping me out with getting approved! Everyone from moment walked in was nice and positive. So happy with my 2017 Rav 4. Thank you Moose and Omar. Appreciate you all so very much. read more

Omar was patient understanding and very accommodating. Thank you to him Yoli and moose for the new 2017 Audi Q7. Will for sure recommend and be back myself. Thank you carz4us!!!! read more

I came in to look at the 2015 Toyota Camry and they showed me that car but Albert showed me the 2020 Toyota Camry and loved the car right away they got me good financing as well read more

great service from the moment I walked in. I appreciate Danny for working with me and Ali as well. great team made the purchase easy simple as 123. thank you carz4us!!!! read more

Just purchased my first car from CARZ4US. Worked along with Moose and Ali to complete my purchase. They were able to get me a great financing option. read more

Best dealer in Jersey! the guys are very professional, the purchase was hassle free! Made me feel like buying a car doesn't have to be a headache. read more