absolutely terrible dealership to go to. Bought a 2020 Ram 1500, when I test drove it everything…read moreseemed to be alright. went through with the purchase. Then found out the fuel pump was bad when it wouldn't allow gas to enter the gas tank. Dropped a grand into tha, when the mechanic changed my oil during the repair, turns out the lifter is broken too, so it was making a heavy ticking sound when the mechanic got it back to me. We are at 6 months of owning the vehicle and it had completely died on us. So what this dealership does is take majority junkers and cover the problems and hand them off. i Side this 6 months we have dropped a little over 5k out of pocket on this vehicle. we paid 25k for it. By the time the truck is paid off at this rate, this vehicle will have been purchased for as much as a brand new truck. Please don't go here. Way to big of a gamble.

I wrote another Payment check to this outfit and the taste in my mouth has not improved. While I…read moream embarrassed by allowing this business to take advantage of me It is important to let other consumers know that this kind of business still exist. The major car dealerships will not take the chance of doing dishonest business but apparently the independent dealerships do not hold themselves to the same standards. They have no sanctioning body like the NADA so their lack of scruples do not have any oversight. The one thing Daisy did well was CYA. They mistake that for integrity.

Ask for Michael such a polite gentle man and a great sales man he took care of us and gave us the…read morebest test drive experience and simplified the paper process feels like a 1 million car and the sales experience and i would totally recommend him to friends and family to come here!!!

This review is for sales reps David Bislar ,Derek McNabb, sales manager Joe Joseph and finance…read moremanager Armen Khachatryan. These individuals are exemplary sales professionals and made my buying experience not only an absolute pleasure but also an easy decision to give them my business rather than Covert Bee Cave. I specifically named these gentleman because speaking with other people at this location I did not receive the same welcome which gave me a bad impression at first. I'm glad I gave them another shot and ended up meeting Derek and David who were outstanding and helped me get my Wife into a new Cadillac Escalade. Together these individuals I mentioned at the beginning gave me a decent trade-in price, a reasonable purchasing price for the new vehicle and made all the paperwork process simple and smooth. At no point was I pressured nor harassed and all my questions were always answered with honesty which goes a long way. Nobody wants to come to a dealership to argue with sales reps when they are spending their hard earned money. Customers want to be treated with dignity and respect, and not like chumps who are bidding at an auction for the approval of the dealership. For this reason, I specifically recommend Covert dealership on 183 when looking to buy a new Cadillac in Austin, Texas. I strongly suggest avoiding Covert Bee Cave because they lack transparency and have ridiculous add ons. That dealership will tell you what you want to hear while lying to your face at the same time. So if you want the same great service that I received ask for Derek McNabb or David Bislar these are the only two gentleman I will ever do business with simply because I was told by other sales people at Covert 183 I would never get a deal on any Escalade ever while out in the parking lot just browsing without even talking with their manager. Some sales people think being withholding with discounts stern on price and tuff on customers is a good sales tactic for some reason then get looked over because nobody wants to deal with that kind of person if they decide to return to buy. Don't give up or give in keep looking ask to talk to someone else till you find someone willing to see the blessing of having a potential sale. I like a sales rep who is upfront isn't afraid of going the extra mile and helping me get a great deal despite what they make on commission. That's the type of person who will go far because they aren't lying and making up excuses the first 5 min of negotiations and aren't afraid of asking question . I've always been told the worst you can hear is no and it's true and you can always move on. Never be attached to a vehicle so much that you give into something uncomfortable be flexible it will go a long way. Anyways I'm glad and blessed to have gotten the help I did. Special thank you to Joe the sales manager and Armen in finance. What wonderful people to buy a car from. They really are amazing and made me feel appreciated as a customer. I highly recommend asking for them if you decide to get a new Cadillac at Covert 183 . On a different note the company is almost done fully rebuilding a brand new Cadillac dealership in place of the old one and I'm excited to see the results within this year when my first maintenance comes up.

Herbie's is the BEST! We've bought several vehicles from Herb, he and Cheryl have gone above and…read morebeyond the call of duty for us! Thanks Herbie!

Herbie is honest about his cars, understanding and upfront about every part of the buying process…read more He wants to make sure you understand what you are signing to a T. He is honest about his cars and while most are rebuilt titles, his team really fixes them up nice as new. I've bought several cars through him from a junker (cash car) to the one I have now and he is always helpful if I need any referalls or any issues. He knows if his cars don't run, you can't work, you can't pay him, so he makes sure his people are taken care of.

Warning - Lemons Sold Here!…read more This is a repost. Somehow my post was taken down. This is what happend to me at this dealer. I purchased a car from this dealership for my son, who was heading off to college. The Cars4uTX sticker is still on the back of what is now a broken car. At the time, it seemed like a great deal--low mileage (61,000), no accidents, everything looked clean. But after just 6,000 easy highway miles, the transmission completely failed. In my opinion, the chances that the dealer didn't know the car was on the verge of a major failure are XZERO. Just Google "Nissan transmission problems" or ask any AI platform for an overview. AI Summary on Nissan CVT Transmission: Nissan's CVT (Continuously Variable Transmission) has a well-documented history of issues: premature failure, overheating, whining or shuddering noises, and more. These problems often result in delayed acceleration, power loss, or total failure--sometimes even leading to accidents. Selling the car as-is is an option, but I'd be lucky to get a few thousand dollars for it. Fixing it and then selling it is another possibility--but honestly, unlike a dealer like Cars4UTX, I'd feel guilty passing a car with known transmission issues on to another person or family just looking for reliable transportation. All I can say is this: buyer beware with this dealership. Ask every question. Do your research. Don't expect the dealer to be upfront--they just want to move inventory. This has been a very expensive lesson for us. There are plenty of other dealerships out there. Choose wisely.

WARNING Lemons Sold Here, Undisclosed Safety and Emissions…read moreDefects, Dealer Misconduct, Emissions Tampering, Contract Pressure, & No Accountability We were referred to Cars 4 UTX/Alex & Sons for cheap used cars, but warned "be careful--they sell lemons." Our 2014 Mazda CX-5 seemed fine on the outside but hid serious issues. Dealer's own shop "passed" it for emissions, but an independent inspection found an illegal O2 sensor spacer (emissions tampering) and nearly $7,000 in needed repairs. Contracts were only in English--my girlfriend (limited English, first-time buyer) was pressured to sign alone. She put $2,000 down, and is now stuck paying $430/month for 5 years ($26,000 total) for a car that is not legal to drive. Dealer refused to provide inspection or repair records, removed the car from their website after our complaints, and never addressed any issues. We filed a DMV complaint; the dealer got to see/respond to everything, offered a vague "unwind" (buyback) but never put anything in writing. Once faced with real repair costs, he stopped communicating and tried to go through the lienholder instead. Bottom line: This place has a pattern of selling unsafe, misrepresented cars, ghosting buyers, and using procedural games to avoid responsibility. Documentation available to any agency or buyer. ADDITIONAL UPDATE: Title: Emissions Tampering, Odometer Issues, and Deceptive Inspections - Avoid Alex & Sons Affordable Review: Alex & Sons Affordable Auto Sales performed the emissions inspection for a used car we purchased from a dealer on the same lot. After purchase, we discovered a 12-mile odometer gap between their emissions test and the sale, raising serious suspicion of odometer manipulation and OBD2 resets. An independent shop found an illegal O2 sensor spacer (emissions tampering), multiple pre-existing safety and emissions defects, and over $7,000 in immediate repairs--none of which were disclosed by Alex & Sons. The follow-up emissions test failed within two weeks, proving the car should never have passed their inspection or been sold as roadworthy. Their inspection allowed a dangerous, tampered vehicle to be sold to a first-time, limited-English buyer who was pressured to sign contracts alone and with no advocate. Alex & Sons has not addressed these failures or provided documentation when requested. Other buyers report similar patterns: failed inspections, odometer gaps, review removal, and major financial harm. Avoid this shop at all costs and insist on a true independent inspection before buying from any dealer that uses their services. Documentation available to regulators on request.

I brought my Lexus in for her required mileage maintenance for the first time at this location. I…read moreimmediately liked my service advisor and was checked in easily. I decided to wait for my vehicle and was disappointed that I was not given an estimate of when the car would be ready. I've had other makes of cars, and those dealers always provided that. When my vehicle was ready, my advisor came to me and let me know that nothing was found, and provided the extra information I had requested at check in. I received a text that allowed me to sign my invoice, but I was also sent to the counter, where an invoice was presented, so I had that option too. Lexus has a coffee shop for customers, and here's where this review loses stars. The employee working was cold and unfriendly. She wouldn't smile. She wouldn't engage with anyone. When no customer was at the counter, she stood around, looking unhappy. When I got in line for a second time to get a refill she made me feel like I was bothering her. This is not the Lexus service I expected. On top of that, while I was in line that second time, an employee came in through the back of the café area and asked about getting food, asking about the last muffin in the case. She said he could have it and take it. So, he did. There were four of us in line. What if one of the customers in line wanted it? Overall, this is not Lexus level service.

It's been a couple of years since my last review. It seems as though some things have changed such…read moreas the Penske acquisition, and the fact that coincidentally there's lots of one star reviews in the last year or two. The complaints stem from both the sales and service aspects. You may wish to scroll through all the one star reviews so as to avoid any possible pitfalls yourself. As for me, I've not had any problems and I usually have a list of things I would like addressed upon arrival as far as maintenance goes. One thing I noticed that's new is that when you check in it's likely you'll get a call from the sales department asking if you wish to have your car appraised to sell to them (I did). To be honest, I wouldn't buy a new Lexus today with all those small four-cylinder turbo engines and the new spyware cameras that watch you driving. I love my 2010 ES 350 and I wish they still made them like this. I'd definitely buy another one. My visit consisted of a 30 point inspection, drain and fill transmission service and serpentine belt inspection. I did ask to see a sample of the tranny fluid to see how dark it was since the car comes with no dipstick, but they forgot my request. They did run into a problem with the drain plug being stripped from the previous tranny shop so they had to get one from the Toyota location which added an extra hour and a half to my wait. Altogether the inspection and trans service set me back $532. It would've been nice if the inspection included a diagnostic scan to check for any codes. Overall, everything went well, and Harold my advisor was very attentive. You'll pay a little more here than the average shop, but at least you get the right parts and fluids. I'll be back when I need something else fixed.

Got a nice truck but to bad they didn't do what they said they would do. Oh and please make sure…read moreall things work before you buy cause they won't fix it after no matter how soon you tell them. No place to mount a license plant on front he said he would order one for us he didn't. Sad that we buy cars all the time we'll be looking elsewhere. And removing sticker off back not going tadvertising for free.

Great dealership! Maurice the manager is 1000 percent about customer service and standing by the…read moreproduct. Keshia was my salesperson and she goes over and above to make sure you are taken care of! I appreciate that they take the time to listen and treat you like a person. I would recommend them to anyone I know that needs a car and appreciates service after the sale. Most dealerships could care less and treat you like a number. This is not your average car dealership. They want to make sure you are a satisfied customer. I would recommend them to anyone needing a car.

I had my oil changed here last week. It cost me $127.00. They didnt wash my car because it is white…read morethey claim that if it is washed the paint will come off. They didnt even reset my maintenance indicator i had to do it. I will say it only took about 20-30 minutes. So 5hat was nice. Oh and they use to keep the snacks out for customers now you have to ask for them. They only keep the coffee out you even have to ask for bottled water.

This new Hyundai dealer has bad hillbilly garbage service department just like the round rock…read morelocation be warned, they will not be helpful if you are still under warranty. Avoid here like the plague, going to call hyundai corporate consumer affairs about this. Only way they will learn to be better. I don't see advisor Martin Barrett and Ash working here for long most likely will quit.

We were in the market for a car, and after visiting many dealers of many brands . . . we came…read moreacross Nate. His level of customer service is 5 stars. He found exactly the car that my husband wanted. It took us a couple of months to be delivered to Cedar Park, but that car did not sit in the parking lot with the TX heat. 2026 Hybrid Camry, top of the line, White exterior, White interior with leather and ac/heater seats. Beautiful car!!! Nate delivered the kind of service, with passion that we are lacking so much every where we go. Management was great as well, fixing a couple of problems with sales people. Thinking about a second car? I will go back to him

​If you are looking for a car dealership that actually respects your time, your wallet, and you as…read morea person, look no further than Toyota of Cedar Park. ​We recently purchased a used 2023 Toyota Sequoia Capstone, and the entire experience was flawless from start to finish. ​The Dynamic Duo Chris and Michael: ​Our Sales Consultant, Chris was absolutely awesome. Right from the jump, he was incredibly straightforward. There was zero pressure, zero hassle, and absolutely no need to waste time haggling over the price. He gave it to us straight, which is so rare and refreshing in the car-buying world. ​Our Finance Manager, Michael was equally amazing. Financing a vehicle can usually feel like pulling teeth, but Michael made it a breeze. He was efficient, thorough, and just a great guy to talk to. ​I still can't believe it, but we spent a grand total of only three hours at the dealership. That included the test drive of three used Sequoias, picking the one we liked out of the three, the vehicle inspection, and getting all the final paperwork squared away with finance. We've all heard or experienced the horror stories of spending 6 to 8 hours at a dealership, but Chris and Michael valued our time and had us on the road in a flash. What stood out to us the most was the sheer respect we received. Walking into dealerships can sometimes feel intimidating, but Chris and Michael provided a truly delightful customer experience without a single ounce of judgment or prejudice. They treated us like family from the moment we walked through the doors. ​We love our new (used) Sequoia Capstone and we can recommend Toyota of Cedar Park without a doubt. Go see (ask for) Chris and Michael they will take incredible care of you! Now the great part of the experience we learned Chris was a veteran like ourselves. But unfornalutely he served in the Navy, my wife and I are both Army veterans. Go Army! Beat Navy!!