Jessica, from Carvel in Woodside-Queens, was very attentive and accommodating with my request. She took my exact order and confirmed everything. I changed my mind on the writing/message on the cake the day it was supposed to be picked up, and they had already prepared it the way I had originally requested, but Jessica was very accommodating and helpful and offered to work with her cake decorator to remove the writing, redo the frosting on top of the cake and write the new message I wanted. Overall great customer service and the ice cream cake (mango flavor) came up very nice (with a couple of balloon decoration for a birthday) and my family liked it and enjoyed it very much. read more

came here on a random sat night and not packed at all. Overall its pretty standard plus alot of toys which they advertise to kids. Love the service and the amount of seating area. My kid dropped his cones and they replaced it without charge which was very kind of them. its the same great taste as it was 20 years ago! read more

Nostalgic ice cream shop that stood the test of time. You don't see too many of these franchises around anymore, but it's sure nice to see Fudgie The Whale still exist. Had a nice vanilla soft serve after dinner yesterday with hot fudge and that awesome chocolate cookie crunch they have. What a nice way to end the night. FYI: Wednesdays are BOGO! read more

Carvel - Partially eaten vanilla soft serve with hot fudge and chocolate cookie crunch - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Never cease to surprise us with their beautiful work! Delivery is always spot on! Love the design and creativity each and every time!!! The cake is perfect, not too sweet, crunchies are always fresh!! Best Carvel location!!!! read more

Carvel - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Stop the same great Carvel soft serve (which is what I go there for). The prices are definitely high but the sundaes are good.

The ice cream was great and a good price, they also have board games you can play with friends/partners. Staff was very nice and helpful!

If you're looking for your Carvel fix in Queens, here's where you need to go. Getting here was a little confusing but once I figured it out, I was happy to get here. It's small but they do have Fudgie the Whale cake (something I wasn't aware of until the day of my birthday when I'd already bought another cake), sell toys in addition to ice cream and did have marshmallow topping for my order (to be eaten later since I came from dinner and dessert elsewhere). The ice cream itself was yummy and kept well in my freezer though I smelled something ick when I walked in that kept haunting me after I left. I never did figure out what was causing it. Nonetheless it's my closest Carvel and they've got Fudgie the Whale so I'll be back at some point. read more

Celebrated my son's birthday with Carvel 2 years in a roll! Very easy to work with on custom cake ordering. Great customer service and very responsive. Couldn't be happier with the staff at this location. read more

Carvel - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Best place to for an after dinner treat . They're always stocked up on all the flavors so there is never a disappointment. They also have seasonal soft serve and that can be exciting . My favorite so far is the rocky road , cake mix and chocolate soft serve with sprinkles . Ice cream is always fresh and at right temperature and (not mushy and tasting like freezer ) like I had in places before . At carvel I always leave satisfied. They are very clean and they also have a bathroom for customers which also is always clean . Staff is super friendly and let you taste sample what ever you want so you can find the perfect flavor read more

Carvel - Unicorn fairy dust boss shake - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Had been a long time customer of this location but recently had a horrible experience. I came here with my family and purchase several ice creams and milk shake. the server did not prepare my order correctly, so I kindly asked to fix it for me, and still it was not corrected. Other server was asked to help with the order witch was a medium shake. He later came back with a small cup. I asked why a small cup, I gave a medium cup? and his answer was "Don't worry about it I'm giving it to you for free" I said, "How is it free, I paid full price for it, you are not giving me a refund, how is it free? At this time a moment of joy with the family became a moment to be upset about it. The server had a mean attitude and turn around like we the customers were troublemakers and walked to the Ice cream machine to supposedly make a new one. My family and I were so upset that we could not stay there another minute and walked out. This happened Sunday September 28, evening read more

10/10 the cakes are beyond perfect. I'm so love with this store !!! The price is reasonable And the cake decorations can be done within 24 hours if you go in person. The lady was so kind and sweet. this experience makes for the perfect cake and birthday ! You wony regret getting your cake form here read more

Pretty solid ice cream spot. We got 2 shakes each and really liked them! Great for a hot day.

Our favorite Carvel! Ice cream is always fresh and service is great! We have ordered multiple cakes here and they are always accommodating and helpful and the cakes always turn out amazing! Love them! read more

I attended a meet and greet the author of a children's story sponsored by Carville of Woodside. What a wonderful morning spent chatting with people from the community. u Jessica is the most gracious and friendly host you will find. um not to mention the ice cream is the best! support our small businesses they deserve it! Thank you, Jessica you are the best! read more

Pretty good for a chain. I got the brownie Sunday dasher which was layers of vanilla soft serve and TONS of hot fudge and brownies. So good. read more

Carvel - Fudge Brownie Sundae Dasher - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Bogo on national ice cream day!! Got the oreo limited edn flavor and classic vanilla both in large...too much even for two people to share! Next time I would get a small. The staff is always friendly and courteous read more

Carvel - Gotta love their soft serve - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Sooooo...I wasn't too impressed with any Carvel locations in my area, so I ventured on my trusty Yelp app to guide me to the winning location, and you all did not fail me! I placed my order online, and I emailed the photo as instructed. I had seen the many cake photos of happy customers who had customized their cakes, and I was just hoping to be next. I received an email confirming that hey received both my order and my photo, and I prayed to the ice cream cake Gods that my paw patrol cake for my now 4 year old will look atleast half as lovely as I was imagining. Fast forward to Sunday, my day of pick up, I arrived over an hour earlier than I had indicated I would be in for it, but I figured it was probably done the night before so I wasn't too worried. I don't normally go this far into Queens, but I was impressed at how lively this area was, and I found the shop pretty quickly. This location was spacious, clean, and they seem to do it all here! When I got there, the employee was helping one customer whom was apparently getting balloons blown up, and I noticed she also had a cake packed up. Nice touch! The employee was very friendly and helped me right away. Omg the cake was amazing! Exceeded my expectations for sure. I was so excited to show my birthday boy. read more

I was able to get a personalized birthday cake delivered for my husband's in less than an hour, including candles! It was perfect. It was his first Carvel experience ever, and the first time I've had Carvel in years, and it did not disappoint. It was as delicious as I remember it being. I would definitely order from this location again for any occasion. read more

The best Carvel in Queens, amazing work! This cake made a little.girl's dream come true. read more

Carvel - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

I've ordered ice cream cakes for all 3 of my kids birthdays year after year from this location bc they do the edible photos on cakes . I usually do a baby pic and a current pic on the top of the cakes and they've done a great job year after year. They make sure I approve the design before printing by sending mock ups via email, they're very communicative. Super friendly and accommodating for all the customization requests I make back and forth, always having patience (I've very particular). There is a location closer to my house where you can also order the same type of cake but they have it delivered from another location. I choose to drive further out to this location because Jessica and her team are extremely lovely! read more

That sheet cake with the Vanilla & Chocolate + the chocolate crunchies n the middle was DAMN GOOOD!! One of the best ice cream cakes out there since I was a kid and this spot makes it PERFECT. Workers there are friendly and my cake was ready to be picked up the moment I got inside! read more

The staff was kind. They treated me with respect THE ICE CREAM AND THE CAKES WAS SO PERFECT 10/10 100% recommend

My friend is in love with J Balvin so naturally I had to put him on her birthday cake. I never bought an edible image cake / picture cake before so I had no idea where to go! Carvel was AMAZING. I got this cake very last minute so I could not even order it online anymore. I called as soon as they opened and was told to send an email with my image. I picked it up 2 hours later although I was told I can go as soon as possible if needed. Thank you for helping me gift my friend an unforgettable and funny cake!!! I wish I got the employees name but he was very nice & helpful! Will for sure come back again. read more

Carvel - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

Great service and a great cake for our party! Very communicative, would happily order again.

Great place to take little kids to enjoy. Staff is kind and friendly. Only downside is seating is still not available to enjoy ice cream on site. read more

My favorite place to get soft serve ice cream. The staff are friendly and there are seats to enjoy your ice cream. The bathroom is a bit grungy though. There are deals every day of the week. Buy one, get one free sundaes on Wednesdays. read more

This is the best place to be able to get customized ice cream cakes! They have the most talented and sweetest customer service! I have been ordering customized cakes here for the past 5 years and every time they have never failed to impress me. They are very affordable in comparison with other cake places and always willing to hear out your input. I always bring pictures in with me with an idea on how I would like the cake to look like and they always make it the same way or even better. I look forward to coming back here again for every occasion. I would like to give a special shoutout to Jessica for always being so great and willing to provide me the best service ever! read more

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Son muy deliciosos sus helados, a mi me encanta el que tiene la cobertura de strawberry y en cono crocante

Been coming here for ages. Second time ordering custom cakes and even better than last time. Came out great and as ordered/ designed. read more

Carvel - Round Carvel Ice Cream Cake with custom photo - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

I can always rely on Carvel to brighten up my day! The food? AMAZING! The service? AMAZING! Anytime family visits, I bring them here because I can count on Carvel to make some amazing ice cream treats! read more

We called to order a fudgy the whale cake for our son's 2nd birthday but Jennifer the store manager who is just amazing to work with encouraged us to have more fun with it. His favorite thing in the world is the ice cream truck and Jennifer told us how you can put an image on top of the cake for $12 so we found a picture we liked and the result was better than we could have ever hoped. We were able to pay with Zelle and the cake was ready for pickup right on time even on Labor Day weekend. They did a great job putting his name on the side and adding little rainbow sprinkles. It made his little party feel super special and it also tasted SO GOOD with all the chocolate crunches inside. Jennifer and her team made it so easy and we'll have this special memory with us always. read more

Carvel - Birthday cake - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

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Cake was beautiful, as you can see. The customer service here is always amazing. We'll be back soon (probably on Wednesday for BOGO Sundaes, lol)! read more

Carvel - Unicorn ice cream cake - Ice Cream & Frozen Yogurt Near Me - Woodside, New York

I've been coming here for years. I get custom cakes here and it is super tasty and fresh.

Probably the most run down looking Carvel I've seen in my life. From the outside street view you wouldn't have even known it existed, given the obnoxiously outdated and faded logo on the store. Stopped by for their annual free junior cone day 3-8pm. Was it worth standing in line behind a bunch of immature middle schoolers and questioning if this was our future for free soft serve? I'm not so sure. If you live in the proximity of Woodside, you already know there are TONS of bakery options around to get cakes for any occasion. I've rarely seen ice cream cakes around, but this would be your go to place for them. read more

We are very lucky to have the best ice cream place in our neighborhood. This place always delivers an excellent customers service, the staff are friendly, efficient and accommodating. I always get Bday ice cream cakes with edible image/picture from Carvel Woodside. The prices are reasonable and the wide variety of flavored ice creams, soft serve sundaes, ice cream sandwiches, milkshakes, dashers, carvalanche, and our all time favorite the banana barge are scrumptiously authentic.It is very rare to find a Carvel store that truly bring families together and brings back childhood memories. I highly recommend Carvel Woodside. read more

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How can you go wrong with ice cream. Fast delivery. Little high price wise but oh so yummy.

This was me and my kids regular and favorite place when we lived in Woodside. Although we moved, we still order our special occasion ice cream cake here. We love their flavored ice cream (like lychee, mango, passion fruits, etc). It's lunar new year, their ice cream cake looks so pretty and festivity. Of course, their service is exceptional!!!! read more

The workers are always so friendly, the cakes are fresh!!! I always travel there even though I have a Carvel near my house but it's worth it. Just so I know that my cake is fresh and made that day, I normally call them and tell them what I want a day before, so they could prepare a fresh cake and design it for me!!! read more

We always get our fresh carvel ice cream cakes at this location. They also do custom cakes and their service is always outstanding. Love their work! We also request for screen prints on our cakes and they are always readily to assist. We love that they also have new soft serve flavors as well! Always soooo good. Thank you for making our birthday events and special occasions so easy. Thank you for also hiring such wonderful staff as well! Keep up the outstanding work. read more

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I came in here since I needed a last minute bday cake. I was glad to find parking very near and the place was empty on a cold Saturday night. The girl who was working there was helpful since I couldn't find what I was looking for. I finally went with a medium size cake for $40 and it was delicious. read more