I was traveling out of state and I forgot to pack a pair of tennis shoes. Being a size 15 it is…read morevery hard to find shoes that fit in any in person big box store without having to order them online. I didn't have time to order online and wait so I called and luckily they had three pairs of size 15 and they placed them on hold for me until I arrived. Once I arrived the shoes were ready for me to try on and I walked out with a new pair of new balances in my size that fit me well and look sleek! I highly recommend this place if you have large feet or if you are looking for a good deal on a large variety of shoes to choose from

First time at this store. I ordered online to pick up in store. My order was ready and the…read moretransaction was seamless. I was greeted and helped by Syd. I decided to walk through the store to be sure there was nothing else I couldn't live without. lol - I found a fabulous backpack/lunch bag combo in my all time favorite color (hot pink) on the clearance rack. Seeing that the clearance section was also included in their BOGO 50% deal, I grabbed some clearance socks for my daughter. What a fabulous deal! Both for under $30 - that's a deal, for sure! Again, helped by Syd who was fantastic, friendly and efficient. Thanks for a great shopping experience. I'll be back. I forgot to mention that I love how their varied sections are well marked too.

Staff: Wow, the customer service here was really impressive…read more Unfortunately, I don't have names but it was last night around 8pm. Everyone greeted us, helped us with sizing, and was all around nice. Quality: This store is large with a ton of selection. Value: I was very excited to find a pair of shoes for $20 cheaper than offered on the Nike app. So in my eyes the pricing was very fair. There were several other shoes in a clearance area that had a nice price drop. Overall: I was very pleased with my visit. The staff was very nice, the store was clean, and there was a lot of selection. I would definitely come back again.

Called 5 times and spoke their intuitive dumba** "smartbot just to get told it can't help me…read moreeither.. I just wanted to call and asked if they had a shoe in my size. No answer. I called at 5:54 on Sunday 5 TIMES! so whoever was working the front desk. Gon ahead and write them up It's actually ridiculous how bad customer service has gotten in the last couple of years. Great job on the first impression at this location footlocker.

Wow, what an incredible experience my girlfriend and I had today at this Laguna Hills storefront…read morelocation. The staff is so friendly and helpful. Their shoe selection and the recommendations from the team were totally on point and priced appropriately, we couldn't be more stoked with our purchases! Extremely grateful to have Q and his associates take care of us from start to finish, they really made our experience feel special, we knew that we were in really good hands. Thanks again Q, you do a great job, can't wait to return to your store. See you soon!

Worst experience I have ever had shopping for shoes. Wasted 2 hours only for this Low IQ salesman…read more"Alexis" to pretty much force me into some undesirable Brooks and even when I complained about certain issues he said "oh that's ok". I thought they probably know what they're talking about considering they "measured" my foot and are "experts". Nope. They don't have a single clue, especially this kid named "Alexis". Anyway i bought the shoe and immediately knew it wasn't going to work. But he constantly reiterated I would get a "refund" if I signed up for this $20 membership. So i thought ok cool I can just return them anyway. I come back in with the shoes to process the return, and lo and behold this criminal liar "Alexis" says it's for "store credit only" and "he thought he made himself clear". He never ever mentioned "store credit" only "refund". So I had to settle for store credit at a store I will never shop at again. BEWARE of the tactics these scammers try to pull. They also tried to sell $200 insoles!!! $200!! More than a nice shoe!! Fraudulent business practices and they clearly hire uneducated con artists off the street. NEVER come here if you want to find a good pair of shoes and be knowledgable in the process. They have zero idea what they're doing. Go to individual stores of the brands you like, you won't find any answers here. I hate scammers. Especially this criminal employee named "Alexis". Well that's why you work at a shoe store I guess.

Treasures always to be held it. Amazing. Every time you go. I love the Customer Service here…read more Everyone's always gracious. Even why it's crowded.

Stopped by Nordstrom Rack in Laguna Hills today to do a bit of holiday shopping. The customer…read moreservice was very good and the store is well stocked for the holidays. Nice selection of merchandise and lots of value. The prices and quality of products are quite good. This store and the one in Laguna Niguel are on our favorites list and we bought some nice tennis shoes and socks while here. Highly recommended

Took my mom to get a new pair of sandals as her feet swell really bad due to her kidney disease…read more The really nice gentleman working there ( forgive me for forgetting your name ) helped my mom - that old fashioned kind of help - he got the foot measurement thing and measured both her feet and then helped to find the right sandals for her feet that would be big enough for her bigger ankles and guess what - he found a perfect sandal that she can walk in and she loves . This pair of sandals has adjustable straps behind the ankle and on top of the foot and over the toe area. You only have to open the one strap over the top of the foot to put the shoe off and on. If by any chance her foot swells up more we can even add more strap by going to a shoe repair and add more to this specific sandal . All I can say is that you made my mom feel so special by helping her that day with your old fashioned shoe expertise , my words can't thank you enough . Thank you and I hope others go and check out the amazing shoes you have. You can find some incredible walking shoes. if you are going on a cruise or traveling to any Countries and doing any long hikes or walking tours check this store out . Price is what you would expect to pay for a good pair of shoes , not crazy expensive but not cheap . Your must take care of your feet they carry your body!!

I was impressed with the selection and thought that there were other brand shoes too~ my mother had…read moreworn SAS shoes as her 'nurse shoes' for over 30 years and still refused to wear anything else. But, they've always had the image of "my mom's or grandma's shoes". WOW was I wrong!! And Ryan was so patient and knowledgeable with how the shoes are made, why it's important to have good fitting shoes, etc while letting me try on some that he thought would be good fit for me. I'm from Hawaii and I don't wear shoes, but partly because I've never really had a pair that felt good on my feet. I just spent a whole day in one of the pair that I just bought and my feet feel Sooo good. Thank you, Ryan and John! And my feet Really thanks you!!

The service was excellent and the gentlemen were super helpful! And a great selection of clothes…read moreand accessories!

They orders shirts and haven't paid up…read more https://www.instagram.com/reel/Dex4yxZi7Wm/?vrfl=cXRyeGw0Zjkyam5n

I recently bought my Nike Air pegasus premium here. Employees were really helpful and helped me try…read moreon a variety of shoes before i settled on the pegasus premiums. They have a wide variety of shoes to choose from and they had my size (10) available in all of the shoes i wanted to try on. If you're looking for some Nike shoes you cannot go wrong visiting this location.

I wandered in here without intentions to buy anything. Mission was accomplished, lol!…read more Since I've become addicted to the Nike Motiva shoes, I always feel the need to search for them when I can. I currently have 3 pairs, 2 of which I have not blessed yet. I walked in here and was pleasantly surprised to find a few pairs! Aaaaand the best part was they were all on sale, 25% off! I asked if they combine the military discount and they do! Sadly, I did not buy a pair because I wasn't in love with the other colors (I have 3 of the ones they sell here). However, if I had, it would have been around $77 after discounts vs. the regular process tag of $110. If you have not tried the Motiva shoes for walking, you should. They bounce for ya! They do have them for men, too (although I didn't look at the men's section, so idk if they sell them here). You have to just try them out to see what I mean. Size up if you have flat feet like me. The employees were nice and attentive. They weren't pushy which I liked. The store is clean and they have a good amount of clothing and accessories as well. What are you waiting for?! Go get you some Motivas!!

Great shopping center with plenty of parking. We had a few hours before our destination so we came…read morehere to walk around. It's just one of those plaza with all the essential stores. I found the plaza clean/safe with lots of stores to take your kid. The layout is very spread out so it never felt busy or too packed. Great plaza!

The Walmart at this location is garbage. Especially the incompetent people working the pickup…read moreservice. They make you wait over an hour and have no sense of urgency. Wasting your time when it's supposed to be convenient.

Thank you Mario and Rosann, I hadn't been to this store for a while. You forget how nice it is to…read moreactually have someone fit you for shoes that work for you. To be honest, buying shoes online is very hit and miss. I purchased a pair of shoes for myself and 2 pair for my son. My feet are VERY comfortable and supported. I highly recommend this store.

This would be a great service if the owner would accept business. He only takes existing clients. I…read moreneed to custom order business shoes & was a former satisfied client. He said "I don't know you & you can buy "athletic shoes elsewhere". Big language & understanding barrier. Even my podiatrist strongly discouraged this business. Best of luck finding what you need.

My son, My fiance and I just left Bootbarn 10 min ago and I couldn't wait to make this review. We…read morehad the BEST experience ever tonight with JACOB. We r moving to Idaho Falls next weekend and couldn't wait to buy our first pair of cowboy boots and a hat , Jacob took the time to help Guide us the whole time on what to pick, giving multiple options and just had the greatest personality and was very knowledge :) Jacob you made tonight even that much more enjoyable for us and I truly appreciate it .

Just a really cool store, that has great boots, and western wear everything!…read more The prices are very good, with very nice people working at the store. My friend picked out a pair of boots, & plans on returning here, purchasing on Friday. They are $200 and we've been shopping at several places. And this store has the real deal. These Two Toned cowboy boots, are his chosen favorite future pair. Quick note : Our friend is from Tennessee, and grew up in boots. So apparently will be returning back at the end of the week when he gets his paycheck. Hopefully, Perhaps by then they'll be a sale.