These reviews will make you paranoid, don't let them get the best of you…read more Take everything you read with a grain of salt. All I can say is know that most people wine and complain, they feel entitled and want everything instantly That being said, I ordered shocks on 4/12/18, never hearing about the site/company all I saw was the pricing. Got the shocks $75 off from the manufacture site and $25 cheaper than any other site I could find, figured Why not. Placed my order, instantly was charged, waited four days and still saw my order awaiting fulfillment, that's when I decided to search and came across these reviews. Probably the worst online ordering feeling I ever had after reading these reviews and not hearing anything. Thought, damn looks like I got scammed. Sent a message off the site, heard nothing, sent an email, heard nothing. 4/17 Decided to call, well the next day sure enough I got a call back saying my order was on backorder and would be fulfilled and shipped on the 4/28. So look at that, I called and got a reply on 24 hrs, not bad. 5/1 comes around, I hear nothing and see the order online still awaiting fulfillment. Next day again 5/2 I get a call that the order was shipped on the 1st. 5/3 they update the online order with a tracking number and 5/4/18 I get my order exactly what I ordered Now communicate / customer service is key with online shopping. I will say they could do a better job updating the site, answering emails/online messages, updating what's on back order etc, so for someone who isn't in a rush I would say buy from here. Give them sometime and you will get your order. Like I've read I can imagine them not keeping a lot of things in stock allowing to sell at the discounted prices. I think not showing backordered products is a lil crappy, but all in all, it was a good experience. considering I'm not the type to complain about a lil bit of a wait. All I needed was answers and I got answered every time. I think one of the worst things is to read all these reviews because they can drive you crazy. Take it for what it's worth

I was very nervous reding this company review after I order 2L of Motul. Bottom line is if you are…read morenot in a rush of getting your parts, this is the place to go. I got my motul for $10 each. You cant find it anywhere else online or in store. Order was placed on the 16th of August, order status changed to shipped on the 21th, item was arrived on the 24th Good price, fast shipping Thanks PDI

We happened upon Ridezilla 1 day while out running errands. My husband and I have had bikes pretty…read moremuch our entire marriage of 25 years and we both had them in our younger years. So, motorcycles have always been in our blood. We started by getting a couple auto shift no clutch putters for around town. It's fun till you've seen all the same stuff time and time again. After a couple bike changes, we decided to trade in our 2 smaller for 1 larger for my husband to go ride the mountain curves on. He opted for a 26' Kawasaki 900Z. He loves it because it has an awesome cruise system, as well as handles great. Our salesman that we really like working with is Kevin Fox. Super nice guy with great salesman qualities. Now the finance manager is just as equally nice. Dario Lizzarraga has very good customer service and an all-around nice guy. Will add some photos of before and after upgrades soon.

The service team is amazing. We needed our work side by sides serviced to keep us working. We…read moremixed up our service date and even though they were slammed they figured out how to get us back to work and did it with a smile. 5 stars isn't enough for these guys. Thank you guys

Went in there on a Saturday to complete a purchase on a brand new 2024 street glide. They had an…read moreevent going on so it was a little busy which I understand. After letting them know what time we would be there we still had to wait about a half hour before we can even sign paperwork to take the bike home. I thought I was helping out by rolling the bike in side to do the picture but instead got about five people, whistling and screaming at me and making a big scene. I was with my wife and child at the time. So instead of pulling me to the side and maybe say something, they decided to embarrass me in front of the whole store. I even talked to my sales person on the side and he continued on embarrassing me. After that, we were sent to accessories and clothing area with the salesman behind the counter there just talked down to me in a condescending way like I didn't know anything. Got out of there as quickly as possible. Just very rude to their customers. I don't understand it. This is the second bike I have purchased from them. But unfortunately, it will definitely be the last.

If I could give no stars, that would be more accurate. We dropped off bike, completely detailed…read moreclean, for service. After paying just under $8,000, and picking up the bike was filthy . The customer service was deplorable. We got the bike home, bike was leaking oil. It never leaked before. (See attached pics). Their customer service, well they had none. I had never spent this much on any vehicle repair and have never had a vehicle returned in such poor condition. I would recommend going elsewhere for service or repairs. PS Does not return calls as promised.

I needed a small amount of touch up paint to match my 64 Corvette and these guys were fast,…read moreefficient, and very easy. I would recommend and use again. Good quality products too!

Great staff with considerable experience and knowledge. I was able to get the supplies I needed…read morewithout any issues

Over the past years, I had more challengers/ Chargers and vipers than I can count. It's always been…read morehard to find custom badging for Dodge. These guys have just about everything. So I took my 2019 Challenger Hellcat to see Scott, that made my Hellcat one of a kind. Thank you American Brother Design for all you do.

ABSOLUTELY EXCELLENT CUSTOMER SERVICE!!! I've been talking to Eric and he has been really great…read more Very professional and understanding and patient! Ordered some dress up parts for my cars engine compartment and called a few times to check shipping and once to change my order from one color red to another. Eric was extremely helpful every time. I give American Brother Designs 12/10 stars. Thanks again Eric!

Dont go here, I went here to get a battery replaced because my car battery was almost dead. I then…read morebuy the battery, Get told that my terminals are good and they're in good condition and that I Can still use them and save them. Then when he goes to put the battery in my car, it doesn't start and then I have to buy a brand new terminals, after he already took out the old ones and then realizes that he doesn't have one of them in store. So that's already $250 spent. Then I drive back to Reno and my car breaks on me. I have to get it towed to a mechanic shop all to realize that they put in the wrong battery and my terminals would've been fine if I had the right battery. Not to mention, I was sitting in their parking lot for three hours while this kid was struggling to work on my car, Said he could do it and then he wasn't able to.

They are the real ones in this neighborhood for real - helpful and friendly- honest !read more

Absolutely terrible customer service. They hung up on me when I was trying to clarify what I had…read moreordered. The catalog descriptions were quite unclear and the representative blamed me for it. You need to clarify your catalog so your customer knows exactly what they are ordering and they don't have to guess. It would have been nice if you had tried to work with me to correct my order, but instead you hung up!

I ordered two striker plates for my 64 Galaxie based on their catalog description. When I received…read morethem, the mounting screws were not the right ones, even though the box , which states the fitment was different than the catalog. The part was stamped I-65 . (Part numbers were the same). When I contacted Concours, Jay had no explanation on why the screw weren't the factory type. He told me to send the parts back and he would refund my 30 dollars. I already spent 1O dollars shipping and he didn't offer to pay for return shipping. Since I ordered parts based on the catalog description and it is wrong for a 64 Galaxie, Concours should pay for the return shipping. I may not do business with them anymore.

I bought 4 new tires from here in August 2022 for my vehicle. The brand name of the tires I had…read morenever heard of before, but trusted what Larry told me about the tires. All in all I drive very little and between August 2022 and Sept. 2024 I had put 20K miles on my car. 2 of my tires were almost bald!!! When I had asked about warranty of the tires they said I had not come in for the proper tire rotation. I only had them rotated 2 in 2 years. (My fault for not realizing tires need rotation every 5K miles) Well, long story short, I had to replace my tires. There was not an offer of discount, since the tires were only 2 years and only had 20K miles on them. I did not replace my tires here, nor will I go back. Customer service is becoming a thing of the past.

Sadly, I can't give a 5 star review to Carson City Tire Pros. And this would have been a full 5…read morestar experience if I was only dealing with Michael. Everything did go great on my visit until I saw on the receipt well later on when when filing taxes that the older guy at the counter snuck the road hazard warranty in on my set of tires without even asking me about it. I did not want that warranty and if I knew he was adding it in I would have declined it. He never even said a word about it. Very bad practice there.