I visited this location yesterday and I forgot to get names of the employees, but everyone was so…read morenice, helpful, professional and communicated every process and step. I made an appointment, received my service and had my 2 pair of glasses the same day for a great price. I highly recommend these locations.

The experience started with a mistake on my payment, which the manager called to explain. I…read moreappreciated that she fixed it promptly and used it as a training moment for her staff -- that part was handled professionally. Unfortunately, everything that followed was not. Both of my lenses came out defective -- haze, distortion, and glare so severe I had to take my glasses off while driving at night just to see safely. The defects were visible in multiple lighting conditions and in every photo I took: uneven glare, cloudy patches, and light scattering that stayed in the same spot no matter how the lenses were angled. These are not cleaning issues; they are coating defects. When I brought them back, the salesman talked down to me, suggested I "buy their cleaner," and even told me I'd need to pay for a lens warranty to fix the problem. Instead of inspecting the lenses under proper lighting, he simply wiped them down as if I didn't know how to clean my own glasses. No one actually looked at the defects. A higher‑up eventually stepped in and said a remake was on the way, but only because of the earlier payment mistake -- not because anyone acknowledged the defects or took my concerns seriously. The nose pads also rubbed my skin raw, and they only had one other size/type available. For a professional optical business, that's unacceptable. I was dismissed and spoken to as if I didn't understand what I was seeing, while both lenses were clearly defective.

I recently lost my glasses at the river and I had to get a new pair. I wasn't able to use my…read moreinsurance to cover because it wasn't time yet for new glasses. Victoria helped me get my same pair and prescription and gave me 40 percent off. She was very helpful with my situation.

My visit was very easy, I already had my prescription from my ophthalmologist office, so it was a…read morevery fast and easy order to place for contacts. I will definitely be coming in the next few weeks to get my glasses updated for my lenses. I haven't had an exam just yet, so I'm not sure how that experience is, but I will update once I get it done.

Dr K answered all my questions, gave recommendations and options. He's is knowledgeable, polite,…read morehigh energy vibe. Straight forward with his answers. The reception staff was quick and efficient.

Great staff and very friendly. Dr Kikuchi is great, knowledgeable and is honest. He's there for the…read morecustomer and not to overcharge for things that are not needed.

I don't care for (Eyemart express Selma) I have a different place I go to it wasn't really my…read moreproblem, but I feel bad for the older man who wanted to go there. For the 1 hr thing, they talked him into a coating. Instead it took 2weeks. I paid for his glasses , the coating on the glasses cracked and fell off within a week . Their response was that happens all the time, days even" and also say he should have purchased the extra warranty. I was trying to help get through the mediation process to no end. Eyemart express Selma did him wrong. His glasses look bad and he still uses them because that's what i paid $300 out of pocket some odd dollars and he had good insurance too that he used. Eyemart express Selma wants money, and then more money on top of that. There is plenty of other places to go, Go somewhere else with better everything. Eyemart express Selma takes advantage of people.

If only there's was an option to give this Eyemart Express Selma location a -0 star it would be…read moreperfect! No text message sent out or established customer phone call about ONLY paper prescription accepted, they said there new "policy" started yesterday, hmmm ok whatever. Don't bother coming here if your optometrist gave you a prescription via email. Never coming back and will make sure contact their representatives.

The visit itself was fine, I had a good experience with the optometrist. My issue is with their…read moreoffice policies. My visit was in December 2023. I was told that my deductible wasn't met, so I was required to pay $180 instead of my $40 specialist co-pay (I was referred by my primary doctor). I needed to get the appointment done, so I begrudgingly paid. In March 2024 I was on my insurance website and I noticed an explanation of benefits. The office submitted the visit for approval and was paid by my insurance in January 2024! Instead of refunding the $140 I overpaid, they didn't tell me anything. If I hadn't have come across the EOB I never would have known. I called the office and had someone refund the difference (over 3 months after they received the insurance payment! Not a good look...

Not a long wait and they text reminders of upcoming appointments. Staff are knowledgeable and very…read morepolite and helpful.

Even asking all proper questions, and getting proper answers, they still go back on their promises…read more Ordered glasses and according to lab people, had to go get completely different frames, and change the one thing I went to this location for. Useless manager, who refuses to have any accommodation values, and thinks offering something completely out of left field I denied to begin with is "helping me" and can't do more. If I wasn't in need of a pair of glasses quickly I would have gladly spent way more time looking at other options.

My 12 year old has glasses and America's Best has ALWAYS delivered. EVERYTIME I go in, everyone is…read moreso kind and willing to help. I would like to give a Shout Out to Susy who has helped me with my son's glasses. She is truly Amazing!! If you are ever needing an exam, new glasses or even repairs, America's best at the Forum will definitely deliver!

Carlan was incredibly helpful and welcoming. She clearly explained our benefits, answered every…read morequestion with confidence, and made the entire experience easy and stress-free. We'll absolutely return for all our future eyewear needs.

The wait time to get seen did take a while but I understand because the place was packed in the…read moreafternoon and there was only two ladies working. I like that they're open late during the week, really convenient for those who work during the day. Once it was our turn, the service was quick and easy. Fortunately they were able to have my kid's glasses the same day. I love that they had flexible frames and polycarbonate lenses as options; my kid has autism and she's still young so I know she will be rough with them. So far I love them. They also told me the ones we got had a one year warranty so I loved that too. Will be sure to return whenever she needs new ones.

Dr. Swift is the sweetest! I've been going here for a year now and will continue to keep coming…read moreback. The staff is always ready to help even when I ask several questions about my insurance covering contact and glasses. I love it here!

This place is the worst really First when I got my exam and…read moreI needed contacts they did a eye dilated which I was not briefed on the side effects was not even informed Is a common procedure yet I had never had it done and it lasts about 4 hours making it impossible to work or safely drive back to pick up my kid again wasn't advised this will happen Then almost at my year end I ran out of contacts so I wanted to buy some with my same prescription but I wanted to buy them elsewhere Whelk the doctor won't sign the release of your own prescription which to me sounds like keeping medical records that are yours Because they expire in a month, even tho I had called before and again was not made aware of this rule So safe gas and go somewhere else They are not nice nor they try to be worst experience here

Nice, clean office. Able to make appointment quickly and office staff were great and timely! Dr…read more Rajani was thorough and accurate with my prescription. She was patient and answered all my questions. I would recommend her to all my family/friends.

I walked in on a Saturday and Dr. Rajani was able to accommodate me last minute. She is very…read moreprofessional and her staff member, Dawn, goes above and beyond in her level of service. You can tell she really cares for her patients and has a very positive demeanor. I would highly recommend visiting Dr. Rajani's practice for top notch service and eye care!

I just wanted to take a moment to share how wonderful my experience was at Schertz Vision Source…read more From the moment I walked in, everyone was so friendly and welcoming. Dr. Gentry was amazing--she really took her time with me and was very thorough throughout the exam, which made me feel confident and well cared for. I also had such a great experience picking out glasses. The staff member who helped me went above and beyond--she even went to the back to find additional frames for me to try on, which I really appreciated. That extra effort made the whole process so much easier and enjoyable. Overall, it was such a positive experience from start to finish. Thank you for making what can sometimes feel stressful such a smooth and pleasant visit!

Had some glasses that had tint on them, polycarbonate lenses. All of the tint faded came off within…read morea year. When I took them to get re-tinted, they said they couldn't do it because it's been over a year. One lady who works there told me that they were using a lab that they quit using because they having defective products and that was the lab they used to make my lenses. Of course, the office manager denied that she said that .Office manager said since it was over six months that there was nothing they could do for 400$ pair of glasses. She said she would give me a $40 credit on my account for what the tint cost.. never was I told that polycarbonate lenses could have the tent fade, something that they should probably tell their customers. you could tell when you talk to the manager that her mind was made up and no matter what you said she was not going to change it. Typical of people like that.!