Finally someone listened to me. I had been getting my glasses from the low vision clinic. It…read morerecently closed my last prescription was bifocals so I had no middle vision. I have macular degeneration wet in one eye and dry in the other. Cliff McLean worked with me and made suggestions plus he referred me to the ophthalmologist next-door who he works closely with. After my refraction, she walked me next-door to Dietz McLean. I got progressive eyeglasses with a four power on the bottom. He recommended progressives, larger lenses with no coatings to allow more light in. It took a week to get my glasses, but I'm so happy I can see my feet and have middle vision again. I highly this team. If you have low vision like I do you need someone to listen and understand your needs. They are pros.

Amazing place and amazing owner . He sits down with you and listens to you and will fill your eye…read moreprescription to the best outcome . Highly recommended to go there !

Excellent product selection and great, personable service. Highly recommend this very convenient…read morelocation!

I have been a loyal customer for over 25 years and felt like I was treated like royalty. The past…read more2 years, I have had horrible service because of the frames DM recommended to me. One frame was too small and pinched me. The other was too big and falls off my nose. These frames were recommended because DM was clearing them out.

Dr. Mac is soooooo very amazing! 10/10 recommend! Most of the staff there are great. That's what…read morekeeps me coming back.

Employees will not give you the details on what your insurance covers even when asked multiple…read moretimes, their tactics are surprise billing after everything is said and done. I asked for specific information multiple times as was misinformed more than once. Do yourself a favor and skip this medical practice they suck

Because of age, I find it necessary to see an ophthalmologist. This year, I decided to not use the…read moreoverpriced optical some of those Doctors have in their practices. So, always looking to simplify, I found Vision Source on Fred rd very convenient, called and was greeted by Miss Bea, ever so professional. She took the time to gladly answer some questions and frankly, she got me in the door. From there, I observed an ultra-clean front office, workers busy like bees, and Miss Caroline, who helped me through the business of getting 2 pairs of glasses. Couldn't be happier with glasses. Thanks to everyone at Vision Source, my eyecare optical.

Great selection and best service I've ever received! My order came in a timely manner. Lovely staffread more

I am no longer a patient it at this office. The dr. Is nice and so are the staff, but I felt that…read morebecause I was young my vision concerns were not taken as seriously as they needed to be. I was having issues with my peripheral vision and had told the Dr. About it. She did a quick paper test to check and even had my pupils dilated and said everything was fine but I felt like she wasn't thorough enough about my concerns. I recently went to a new doctor with the same concern had multiple tests ran and was told this issue should have been detected had my previous Dr. had been more thorough with testing. It felt good to see a different Dr. that I felt was more concerned with finding this issue out. I did not feel that comfort or care at this office and will not be going back..

I really like Dr. Vlasak, she is a sweet woman and you can tell she truly cares about her patience…read more I wish the same could be said about the office staff. Josh, the guy who helps you pick frames is completely unprofessional and had to get the last word with everything I said. He also continued to correct me on my complaints to turn it to my issue, not the glasses that were blurry As the conversation continued he kept telling me how gracious he is and that HE would allow my glasses to be remade, when it is the company policy. But if HE ordered my glasses remade to the corrected prescription any adjustments would be out of my pocket. I asked Josh to speak to his manager, who is not working the day I am in. Then I asked what time the doctor would be in for me to speak to her about my prescription and Josh's unprofessional behavior, he proceeded to tell me that he did not know when the doctor would be in and give some long ridiculous reason. He then tried to convince me to come back tomorrow to speak with the doctor, which as it turns out is the day he is off. At the beginning of my last appointment I informed the doctor of the issues with my previous prescription, where every-time my prescription is set 1 click off and have to be remade. I made sure to go over the issues to ensure this didn't happen again, but it ended up happening anyway.

Dietz McLean Optical offers exceptional service, with Rodney standing out for his remarkable…read moreassistance. Rodney's knowledge and dedication make him a valuable asset, enhancing the overall quality of service at Dietz McLean Optical. For these reasons, I'm coming back.

Came back for my daughters & of course myself ... new glasses . This time progressives for me & no…read moreproblem adjusting to them! Excellent quality and prices to meet anyones budget. ( just ask Robert) Very knowledgeable in fitting them for you. Highly recommend Dietz McClean Optical for all your glasses needs!!!

Customer service has fallen off a cliff at this location. When you call you get an answering…read moreservice and after you jump through hoops it will actually ring to the location but it doesn't matter because no one will pick up so you leave a voicemail but your call will never be returned because no one there has actually been trained to check voicemail. I went in to complain at 3pm and had the lady check to see if she could find my voicemail and she had to ask someone how to do it and there were still messages on there from 9am. I've been waiting for a month for my kids glasses. Her contacts came in but they returned them because no one answered my voicemail asking when they would come in. They hadn't even ordered her glasses so it looks like I'll be waiting another two weeks for those...

In and out within an hour for my yearly checkup! Dr. Anderson is so friendly & remembers things…read moreabout you that make your appointment that much better. Staff is always so friendly. Thank you!

Worst service ever. Don't go there. Cannot get nothing right. Wrong prescription, wrong order,…read morewrong everything and the guy at counter just stares at you, like so what.

The staff is nice. However they never answer the phone and do not return phone calls when messages…read moreare left. I literally called them for days and left countless messages when I was trying to book an appointment. Finally got an appointment in but now I have been waiting weeks for my trial pair of contacts to come in. Or perhaps they did and they just never called me like they said they would. I have been calling to get an update on them but as expected, no one is answering the phone. Though I did like the doctor, I won't be returning to this location again as I do believe responsiveness is an important part of the customer experience.