Dr K answered all my questions, gave recommendations and options. He's is knowledgeable, polite,…read morehigh energy vibe. Straight forward with his answers. The reception staff was quick and efficient.

Great staff and very friendly. Dr Kikuchi is great, knowledgeable and is honest. He's there for the…read morecustomer and not to overcharge for things that are not needed.

I recently lost my glasses at the river and I had to get a new pair. I wasn't able to use my…read moreinsurance to cover because it wasn't time yet for new glasses. Victoria helped me get my same pair and prescription and gave me 40 percent off. She was very helpful with my situation.

My visit was very easy, I already had my prescription from my ophthalmologist office, so it was a…read morevery fast and easy order to place for contacts. I will definitely be coming in the next few weeks to get my glasses updated for my lenses. I haven't had an exam just yet, so I'm not sure how that experience is, but I will update once I get it done.

What can I say? Local owned business with knowledgable, caring owner. Quality eyeware, first rate…read morecustomer service. I've been a customer for many years. Gary goes above and beyond to make sure his customers are taken care of. I wouldn't go anywhere else to have my glasses made!!

Staff and owner was very nice and knowledgeable the first time I was there. I had to return the…read moresecond time to replace the lenses and the staff was extremely unprofessional. Owner was not there. They got into an argument while I was there as their only customer. I thought I had to call the cops. I'd like to go back back as a customer, but I am not sure. I was physically afraid that a fight was going to break out between the staff member.

Easily 5 Stars... If…read moreI could provide more stars I would. Yes, it's true they operate by appointment only, but through persistence and communication I was able to secure a spot within 24 hours. Not saying this is the norm, but they're really good people who will at least try to work with you. Staff especially the receptionist/scheduler/paperwork intake person was exceptional. The optometrist I saw for my appointment was the best and I would easily vouch for her professionalism, efficiency, candor and communication. She made the whole experience way better than I thought it would be. Would highly recommend.

First, I would rate no stars if available. Took 3 months…read moreto get an appointment. They waited until 2 days before my appointment to call and say my insurance was not working. So, I contact my insurance and they verified I did have coverage, that Selma Eye Care was filing the claims incorrectly. Then, finally arrived and there was 4 chairs available and no sitting for me. My bathroom is larger than the 'waiting area'. Absolutely ridiculous! Then I asked where was the bathroom, and told you have to go in the a joining Costco store, they did not have a restroom for clients. Unbelievable. Worse customer service ever! Please take your eye care to a more professional office, staff and facility.

We are new to the area and our previous optometrist we went to for more than 22 yrs. The staff is…read moregreat and the doctor that did my examination was very thorough and explained everything clearly. Glad to have found our new eye care

They don't accept Humana and that's probably the biggest problem I have with them. They're okay I…read moreguess all the major insurance companies are about the same.

Even asking all proper questions, and getting proper answers, they still go back on their promises…read more Ordered glasses and according to lab people, had to go get completely different frames, and change the one thing I went to this location for. Useless manager, who refuses to have any accommodation values, and thinks offering something completely out of left field I denied to begin with is "helping me" and can't do more. If I wasn't in need of a pair of glasses quickly I would have gladly spent way more time looking at other options.

My 12 year old has glasses and America's Best has ALWAYS delivered. EVERYTIME I go in, everyone is…read moreso kind and willing to help. I would like to give a Shout Out to Susy who has helped me with my son's glasses. She is truly Amazing!! If you are ever needing an exam, new glasses or even repairs, America's best at the Forum will definitely deliver!

In 15 minutes, Dr. Chung fixed what 2 other providers overlooked! She's incredible and I will never…read moretrust anyone else. She was able to correct my prescription and treat my astigmatism with such accuracy that when I got my new glasses I actually cried driving home. No stars, no blurriness, no eye fatigue or nausea. She LISTENED to me! She is efficient and took the time to explain how frame size and style matter with my prescription too. She is knowledgeable, a TRUE professional with the obvious education to ensure your eye care recommendations are in line with your needs. A rare provider in this day and age and I will tell anyone that will listen to book your next exam with her. Thank you Dr. Chung!!!!!!!

Extremely rude receptionist (male) Was rushing through the entire call as if the building was on…read morefire. Good customer service is reflected by returning and recommendation by existing patients. Do better

Y'all are awesome at deliveries! Y'all are killing the game! It was so effective and efficient from…read moreresearching online to comparing, to having the best option compared to other box companies, to updating my delivery status, and to having it delivered with awesome people that helped install and haul my dryer away.

This Costco is usually pretty good to come to for shopping and eating. This Costco is typically…read morestocked well and has almost as much as other Costco's. The only downside is this is in a very busy area and it's often times very hard to even get into the store. This is frustrating of course because you pay to shop here and a lot of hours of the day it's not easy. Despite this they still have great prices, plenty of selection, and workers are usually helpful.

I've been feeling my eyes cross for the last couple of months so I knew it was time for a new eye…read moreexam. I made an appointment online the previous day, showed up AT my appointment time, and was done with all the tests and exam within 25 minutes. I walked out after paying for everything in under an hour. Employees from the receptionist to the eye doctor were pleasant, efficient, and professional.

Came in for frames for my girl, spoke with 4 different people and nobody told us the exam she took…read more4 months ago was for Frames and Contacts. After we sat down with frames in hand for purchase they then told us the exam ran us $70. Be careful when coming in here, contact exams and frame exams ARE THE SAME THING. Don't get played like we did. As for the workers, do a better job helping your customers instead of thinking about the bottom dollar. It would have been nice to know that we did not need to spend $70 for something that was still valid and usable. Never coming back here again

I do NOT recommend this place they gave me the wrong prescription in my glasses did NOT let me know…read moreyou only have 100 days to correct their mistake After I called the first week I told them I had issues with migraines and pain in my eye all they say is THEY HAVE TO ADJUST adjust to what the wrong prescription!!!!!! so thanks for nothing I wasted my money on glasses I cannot use EVER !!! If I could give ZERO stars I would.

Horrible place. Went to get glasses for only my 3 kids using insurance we have had for 3 years…read more There prices were outrageous. But that's not the issue. The issue was that we left because of the prices and told them we weren't going to get anything. The next day i went to another eyeglass place to find glasses for my 3 kids and they informed me that they couldn't look at my insurance since someplace had already ran an Authorization. Upset i called this visionworks and they didn't delete the authorizations on there side. I spoke to Jessica and she said it would take 30 days, and i questioned that, as this has never been a problem in 20+ years of having vision insurance myself. Then after i questioned it, she said they would delete them but that it would take about 24 hours. SO now onto the main issue that is complete BS. I asked the new place if they could look at my benefits and the kicker, they said i had an authorization, as well as my wife. Like what the hell, i didn't do anything for glasses just my kids. So I called back and spoke to Jessica again and she said its because when they do authorizations its for the Policy. Like what? What BS are they playing at, I have never heard such BS that the authorization is per policy. Why the hell did they do an authorization for my wife and me when we didn't even have the need to get glasses. The Lady then deleted my wife and my aurhtoizations and i hung up at that. I called the insurance company to verify and they told me authorizations are per person not group, which i already new. But what BS is this store doing. Further more, the authorizations were still in place, so i had the insurance company delete them. Now we need to wait until at least Monday to order glasses as many places are now closed and closed on Sunday. Do not use this place, they are horrible.