I really liked this place!! The office is so clean, and it smelled so nice! All the staff seemed very nice and helpful. I was very impressed with Dr. Wiggins. She was very smart, sweet and personable. I will definitely continue to use Two Rivers for my eye care needs. I like how they have a consultant to help you pick out a pair of glasses that look and fit your face nicely. As I had never needed glasses before, I had no idea what I was doing and she was a HUGE help. The glasses were a bit pricey, but then again you get what you pay for!! I have really enjoyed my new glasses. read more

Love, love, love this place!!! Helpful, kind, patient and friendly staff. Highly recommend!!!!

I had a situation where I couldn't see from my right eye and had excruciating pain from the time I woke up. I was recommended to Two Rivers and I'm grateful that I was. The team at this location is friendly, knowledgeable, and clean. I'd recommend them day in and day out! read more

Two Rivers Eye Care in NB is very good. From scheduling your appointment, signing in for the appointment, getting all the eye exams completed, to checking out, they were all very nice and professional. Everything is explained. I highly recommend them. read more

I rarely write reviews, let alone for an eye doctor. If I could leave 10 stars, I would. Everything from the facility to the customer service was top notch. This was the best appointment experience I have ever had! Dr. Debono and the rest of the staff at Two Rivers Eye Care were so kind, welcoming, and made the eye exam experience a breeze. I could not recommend this place enough. read more

Drove from an hour away and I brought my own prescription as this is one of the few or only San Antonio area optometrist offices with a good selection of Prodesign Denmark frames. Rocky the optician was above and beyond stepping me thru the lens, frame, sizing, materials options for my high prescription and low nose bridge. I have been on a seven year search to replace my old Prodesign frames and am hopeful that the pair I got with Rocky's help is the one! Highly recommend Two Rivers and Rocky for those with specific rx and frame needs! read more

I Went in today to get my eye checked after an infection that had been treated by urgent care. I was seen by Dr. Juett who was really great and explained everything in detail about me having dry eyes that was causing my issues. Gave me a couple of drop samples to try and I'm going back in a week for my annual glasses exam. This was a nice office with a pleasant friendly vibe. Absolutely everyone in there was welcoming and kind from the front desk to the assistant that took my info before I seen the doctor. Can't recommend this office highly enough. read more

I was saddened and shocked when I accidentally ran over my favorite pair of sunglasses with lawn mower this past weekend. The lenses were fine but the frames had broke at the hinge. Had no clue where to take them to get repaired so I went to this place near my house and asked them if they could give me a recommendation? They didn't do this. Instead, one of the optometrist's took them and fixed them, and didn't charge me anything. So far, there is nothing wrong with my eyes, but I wouldn't hesitate to go here if there was, and I will go out of my way to recommend this place for anyone I know . It's acts of kindness like this that really tells you a lot about their integrity.. read more

They have shady business policies, becatfull and look everything over. They lie and when called out on it they continue to try to make excuses why they did it that way. I did not come for a medical treatment I came in for a vision test and glasses. I did not ask or want you to tell me something I already knew...I just wanted glasses nothing wlse..I glad I figured out fast about your shady business policies and made a report with my insurance company along with Better Business Bureau read more

Had my apt November 17. I am still waiting for my glasses. It will be a month in a couple of days. Some how my glasses have been lost twice...... not a happy camper. read more

I became a patient of Two Rivers Eye Care a few month's ago after moving to New Braunfels from Houston. I had a great first visit and eye exam! I then came in having an issue with my current glasses from Houston and Two Rivers helped me out so quickly! The front staff was prompt and courteous. Highly recommend! read more

Nice Dr very helpful and explained my issue well. Prices on glasses seemed a bit high to me

Dr. Wiggins is a great doctor. She's very thorough but efficient. Multiple tests were done and explained in detail. However, I was in and out in less than 45 minutes. After all the test results were reviewed, she didn't try to sell me anything I didn't need. I can't comment on the prices or quality of glasses as I didn't need any so it simply didn't apply to me. Based on my prior experience, I'd look at Costco if cost were a concern, but who knows, maybe they compete price-wise too. As for the quality of the physician, you'd be hard pressed to find better. read more

We really like it here. They're great with both my 5 year old and me, very kind and helpful, excellent experience with everyone from beginning to end every time. read more

My wife and I became patients of Dr. Wiggins shortly after moving here from Ohio 5 years ago. We had excellent care from Dr. Wiggins and her entire staff. We highly recommend Two Rivers Eye Care. read more

This place has surpassed all of my expectations! The staff is amazing and super accommodating. They have a vast collection of eyeglasses that can fit any style and budget. I will continue to go to Two Rivers Eye Care and will continue to recommend it to all my friends and family. read more

I absolutely loved my first visit with Two Rivers Eye Care. They are beyond safe for COVID times, keeping their door locked only for appointments, taking your temperature and oxygen levels, and hand washing. The receptionist was incredibly helpful and nice when setting up my appointment. Sarah did a great job in the parts leading up to the doctor visit and Dr. Natalie Wiggins was one of the best and kindest doctors I've ever met. You can tell they really care and wanted the best for me and my eyes. I highly recommend their services for any and all eye needs! read more

Have been seeing Dr Wiggins for about 4 years now and both her and her staff are OUTSTANDING. We don't live in NB but worth the drive to be attended by someone so professional, knowledgeable and compassionate. BEST OF THE BEST read more

No. This is incorrect. I was never asked for any information. Your staff was unwilling to make the requested appointments unless I called. I was told, "someone else needs to check your insurance and it would be easier to talk with her". I make all of my mother's appointments and always have her info with me. read more

The doctors are great, both of them! I'd give them 5 starts, hands down. The staff, not so much - maybe 2 stars. They are not friendly and seem to be too busy chatting with each other to really take care of the customer in front of them. We've been coming to this office since they were by H-E-B. We've always had great care, until this new office. I had an exam for contacts. I was told I would be called on the following Monday to check on my contacts and finalize my RX. I received a call Tuesday instead. We chatted about the contacts and agreed on the order. I was told they would be in 2 to 3 days later. No text, no call, no contact, until I called the following Wednesday - I'm now wearing contacts that should be in the trash!! When I stated that they should've called, the young lady at the counter started looking - then tells me they sent me a text. I never received a text or a call. Perhaps an apology and an offer to look into it would've been more appropriate. I then had to ask for my RX, it wasn't with my contacts. They also offered no starter kit (solution, case) for my contacts, I've not ordered contacts in several years, perhaps that is the new standard. We will continue to use this practice, be a use the doctors are awesome. Just wish the staff would step up to the same standard. If you order contacts, stay on top of when you need them! read more

This place is inconsiderate, I paid 50% for my frames and had a family emergency. They continue to call and harass me to come in pick up my glasses for a month, even after I stated I could not make it in and I would be in when I can . My father hand open heart sugary and was out of town. The staff is rude and the Dr had stated she was present for all the calls to me , that a lie.. it should not matter if it's 6 months till I pick up my glases, since paid half of them. All they care about is money STAY AWAY. After the experience I even stated to them I wanted a refund since I was harassed and refused that too. I have also file a complaint to BBB read more

We thought my 6 year old might need glasses so we came here. It was after an already long day and I was very unsure if he could handle a battery of boring eye tests. 2 rivers made the testing process 'fun' for my son. They were incredibly patient and helpful. Turns out the reason my son was having headaches was he was far sighted. Since getting his glasses it has helped them disappear. Dr. Atencio was sweet and very helpful explaining things to us. Also the ladies that help you pick out glasses were wonderful! No pressure and we decided to buy a pair there. We will be coming back. read more

Amazing visit, Dr. Wiggins is amazing and made the whole experience very pleasent. Also Ginger, very patient with me and all my questions.

I love Two Rivers Eye Care! The staff is friendly and helpful and Dr. Wiggins is great. I had trouble finding a contact brand that wouldn't dry my eyes out by the end of the day or irritate them so Dr. Wiggins had me try a couple different kinds for a week at a time until we found the one that was perfect for me. She also did an extensive eye exam and actually sat down to talk to with me about my family's health history, my job, etc. Most doctors won't spend time with their patients the way she does. She even offered me coffee while I was there. The office is clean and they have a variety of frames to choose from as well. read more

Hands down best place for eyecare in the world. Everyone is so very willing to make the visit the best experience. I wish I could remember the gentleman's name is the eye glass section but he is a contacts and glasses wizard. I have unique needs for eyeglasses due to the type of computer and spreadsheet work that I do. He was able to listen and understand exactly what I needed. Love this place! read more

Such an amazing staff!!! I would highly recommend this place to everyone!!! They always make my son feel so good!

Terrible patient focus!!! Lost our appointment for our daughter and simply brushed us away like our time meant nothing. We took time off work to take her to the appointment and it was obvious a staff member made a mistake, but instead of going the extra mile to apologize upfront and say "please wait a moment while I see what we can do today to squeeze you in since this was our mistake" I was offered to come back another day!!! More time from work? WOW !!! Obviously your staff messed up since all of our information is in your system. Focus on your patient experience. We should not have to remind you of this!!!! read more

I was able to get an appt. quickly. The staff is friendly and explains everything well. I left with trial pair of contacts and staff followed up to see how they were working, and I was able to order my contacts over the phone. I received my contacts the next day. Definitely recommend seeing Dr. Wiggins. read more