I have been a patient of Dr. Trevino's for quite some time now. This location works really well for me and my family and we have always had good experiences here. The doctors here are top-notch and the people here are generally very nice. Very accommodating when it comes to setting appointments and expertise all around. Even with insurance glasses are a little bit on the high side, but you get what you pay for! Expert information and fittings. read more

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I've been going to Doctor Trevino for about 30 years. I've never had a bad experience. He's always been so thorough. I would recommend and I have recommended him to other people looking for a good eye doctor. read more

This place is phenomenal! Very professional, very friendly, and they're there to help you! The doctors are amazing hands-down this will be your doctor for Life Dr. Trevino ! Great prices and always always there to help! read more

Still waiting on my glasses after a month Hopefully they will be great when I receive them but wouldn't know. read more

I had a terrible experience at vision source. I went to get myself and my fathers eyes checked. I went in for the eye test, completed the basic eye exam that is required, and everything was slowly concluding. The doctor suddenly asked me how my contact lenses are doing, after my answer he left the room and gave me a pair of lenses to try. I did not ask for contact lenses fitting, and neither did I consent to it. It was very strange that he was so consistent on me trying on new contact lenses After some time the doctor returned with a pair of lenses, he was gone for some while so to be courteous I tried them on since he wanted me to try them on, even though it was specifically an eye glasses test and I never had intentions to try on contact lenses. I tried them on then he told me about the brand and I just agreed on whatever he said. It was strange because I had absolutely no interest in them and he was so pushy on the lenses and the brand. When we left the office to pick my prescription glasses that were insured by my insurance. I sat down with an office member. They charged me TWICE AS MUCH for the contact lenses fitting than the price we had to pay for my glasses and my fathers glasses combined. I never asked nor did I ever have interest in contact lenses, I was scammed into taking that test. The ridiculous thing is that, they've been famous for doing this. Vision source does this all the time to its patients, they scam them out of more money. And they've been scamming people for years. I know a few people and relatives who I told my experience too and they stated that this has also happened to them at vision source. I also spoke to a relative of mine who is an optometrist in the state of New York about my experience, she also agreed that it was very strange and unnecessary. I was also told that many clinics like vision source scam their patients and often get away with it. Due to patients either being ill informed on the charges or being unable to say that they did not consent for the charges. If you're reading this review, I strongly suggest to avoid coming to vision source. The mere fact that they push unnecessary tests and hide charges from their patients, is appalling and absolutely unprofessional. I come from a family of first generation immigrants who struggle greatly with finances. It makes me absolutely upset and angry that a company like vision source scams patients like myself and many many others. I don't want anyone else to go through the experience that I went through. read more

Great service! I had to go from a regular pair of glasses to progressives. At other clinics I have had bad experiences with progressives in the past and always took them back after a few weeks. Vision Source was very helpful in getting me into a pair of frames and progressive lenses that would work for me. They were very detailed in getting the lenses to fit my line of site. An overall wonderful experience. All three of my kids now go to Vision Source! read more

I am new to this area and Vision Source is near my Salon- Le Beau Tu Salon. I was nervous it being my first time there, being busy with work, and I didn't even make an appointment. The service was to repair my daughters glasses and they were polite, professional, and quick. Definitely, will be going back! read more

I love Dr. Trevino and his staff. There are many eyeglass frames to choose from and all are quite modern. The office has easy access and is located in an excellent location in Castle Hills. I highly recommend Dr. Trevino, he takes time to talk with you regarding what is best for you and your eye care. read more

First time to see doctor Relief johns, I was charged $200+ as new patient fee. It is expensive? They changed me $60 to take photo on me.

Dr. Trevino and the staff are outstanding. The office is very inviting and relaxing. Dr. Treviño always makes you feel comfortable. He explains everything in detail. My family loves Dr. Treviño and his staff. read more

Just left the eye place Dr Trevino office i bought some glasses 2 weeks ago i was not 100 percent satisfyed or comfortable with glasses took them back and they exchanged for me im very satisfied this definately is my eye doctor read more

Got my eye exam. Bought glasses (which I felt were a little high in price even after insurance). Not bad, but not great. read more

Vision Source Castle Hills - Optometrists Near Me - San Antonio, Texas

We love Dr. Raul Trevino. He has always been wonderful. Today we saw Dr. Asgley Atencion. She was amazing. My son has special needs and she was very patient and thorough with him. I appreciate that as a parent. There are always a lot of people in the office no matter what time we come. So its a pooular office. read more

I visited Vision Source Castle Hills for the first time yesterday for an eye exam. The entire experience was great from reception, to testing, to eye exam and consultation with Dr. Trevino, and to checkout. Each contact person was courteous and professional, and made me feel valued as a patient in their care. I am happy I chose Vision Source Castle Hills. read more

Dr. Trevino and his staff are great. They take time to explain the tests and procedures. They are very honest and I was given a thorough exam. I had lasik done about 10 years ago and had been told by my previous dr that I needed reading glasses as my sight was naturally getting worse. Dr. Trevino took a look and told me I didn't need glasses, I had eye allergies! He prescribed drops and I'm back to having 20/20 vision! No glasses needed! I would recommend him to anyone needing a good eye doctor! read more

NOPE. Big no. 0 stars. I highly recommended you avoid this establishment at all costs. Second time this has happened- called and scheduled an appt- and oh look at that somehow we are not on the schedule. And on top of it no sympathy and remorse- nope we will never come here ever again!!! Horrible, awful, service. read more

I have purchased many sunglasses from the vision source on Broadway. I have never waited more than 30 seconds to be helped. After waiting for more than 10 minutes, I gave up on waiting for someone to show me some Oakleys and told them I was leaving. I did not even get an apology from the staff. Needless to say, I will no longer return to this location. read more

Vision Source Castle Hills - Front entrance of vision source. - Optometrists Near Me - San Antonio, Texas

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DO NOT GO HERE IF YOU ARE OUT OF NETWORK WITH YOUR INSURANCE!!!!! My husband was lied to and told that his insurance company would reimburse all the money we were out of pocket on his glasses...the total for the glasses, nearly 400 DOLLARS....amount they are going to reimburse? 45 DOLLARS....TEN PERCENT OF THE COST?!? Shame on these people to screw people around! read more

Dr. Trevino is amazing and his staff is extremely helpful and courteous. I had an emergency eye issue and his team got me in that same day and kept me in a dark room. They thoroughly checked my eyes to make sure everything was okay and got my on antibiotic drops. I scheduled my yearly eye appointment with them and I received the same top notch customer service. I will recommend Vision Source to anyone I know. read more

I got my eye exam from Dr Trevinos wife down by the medical center but I bought my glasses here. I have absolutely zero complaints. If you need help finding glasses or getting your glasses fixed it highly recommend talking to Bo. The guy was an ace when it came to finding the right glasses for me and 6 months later when I lost a piece of my glasses he was able to take care of it for me no hassle. Bo is a champ, give them a try read more

Dr Trevino is awesome! He is the nicest Dr I have ever dealt with. They are busy but his staff is pretty good about handling it. I highly recommend! read more

Waited two weeks for glasses. When they came in, they were worse than my readers. Paid over $600 for the glasses, so I demanded a refund. They refunded me the cost of the glasses but not the exam charge. Obviosuly, the exam was the issue. No of any other business that gets paid for getting it wrong? Cannot reccomend to anyone. read more

I LOVE this place! Dr Trevino is awesome, and his staff is the most courteous and professional staff I have had the pleasure of working with- including the front desk AND the guys that work on your lenses in the little room. I had moved out of this area a while back, but this place is worth the drive for my eye care. read more

Dr. Trevino has been my eye specialist for over 25 years. I love his staff, they are always friendly and professional. Today I saw a new doctor, he was excellent and very informative about questions I had regarding my vision health. I have trusted Dr. Trevino with my sons vision in the past, he has always been so caring. I will never go anywhere else, they are like family. You will not be disappointed, if you are looking for a vision specialist, come here. Highly recommended. read more

First my appt was towards the end just walking in their lobby was chaotic ppl everywhere and waiting for a chair then finally got a seat and waited almost an hour after my appt time . Saw the doc he was super apologetic so I said ok he acknowledge and I know stuff happens . Schedule my next follow up this time it was first appt so we were in prettyquick . Checking out was a different story . We where behind someone so they said they would call us when she's ready to check out then a lady came out to check out and she got check out before me . Waited a couple min finally I got up and said I have to return to work can you please check me out . Next waited for a week for my contacts and called and they said they forgot . After this I said no more these ppl are not organized . The doctors were super nice and professional but that front area needs work . Not worth my time so I will go elsewhere . read more

Can't say enough for this group of people starting with from the doctors all the way down to the optical staff. They are always helpful and cheerful. Special kudos to Eva Marie Arizmendi - optician. She help me solve a problem I've been trying to figure out for 4 months. Competent, kind, and courteous. 5 hearts! read more

Easy and quick! Dr. Trevino is honest and doesn't suggest you get anything you don't need done. Twice I've gone in for check-ups and he's told me that my script changed a little but I probably wouldn't see much difference and that it would be okay to not change. It was so refreshing to have a doctor care enough and be honest to tell you you don't have to spend the money unless you need to!! Oh and they also adjusted a pair of sunglasses I didn't even buy there and I didn't buy anything previously for free, no questions asked! That's awesome service to me!! read more

Very long wait time, it took a little over 2 hours. The assistants don't really acknowledge you, when you need help with something they don't assist you as well as they should. The only thing good about that place is the Doctor. read more

Dr. Treviño and his staff are excellent. He really took his time with me and was so kind. I always feel rushed when I go to the Doctor, but not with him. His staff is also great. Anna helped me get my prescription changed right away with Dr. Treviño and got back to me within no time at all. read more

I love Dr. Trevino and his staff!! I and my daughters have been going to him since my daughters were in middle school and we continue to go with him. He is very caring and spends the time to sit and explain how your eyes are doing. Answers all questions and does not recommend anything that is not needed. Great selection of glasses! I have moved away from that area of town, but Dr. Trevino will continue being my eye doctor! The trip is worth it! read more

Somehow the location at 5200 Broadway is not listed on Yelp! I wish my small business weren't on Yelp but it seemed to be mandatory to be on Yelp (frown). Long story short, this location was great. They took time to find spare parts to put my glasses back together. Sadly my Armani glasses lost the temples. The lady added ill fitting temples but thus far they have been excellent even better than the originals. I was not charged one dime however duets McClain offered to take the lenses out and stick them into a two hundred dollar frame. Well I wasn't exactly seeking to shell out that amount of cash thank you very much! read more

I took my son here for an eye exam. When we arrived the store/office area was very crowded and we had to wait a decent amount of time to be seen despite having an appointment. The staff seemed nice enough but the process was very slow. The eye doctor only examined my son for about 5 minutes and seemed rushed. It didn't feel like a thorough exam. They also forgot to give us my son's prescription which is very odd and just shows the level of chaos in the office. As you can probably guess, we will not be returning to Vision Source. read more

I absolutely love Dr. Trevino and his team! Having type 1 diabetes can greatly impact eye health. Dr. Trevino has treated me and my diabetic eyes for years. I trust him completely (and he's super nice). read more