Extremely knowledgeable deep product knowledge and can be very cost effective relative to what you…read morefind elsewhere today.

I worked with one of the folks that was my contractor's contact and found him to be disorganized…read more However, Kim and Ryan are the real deal and are super helpful. For the very same door that costs a whole lot more elsewhere, Lou's has the best prices. And they have great discounts on Emtek hardware as well.

We had an excellent experience working with Demetra Cabinetry on our bathroom vanities and TV unit…read more They helped us create custom pieces with unique sizing and designs that perfectly fit our space and vision. The quality, attention to detail, and willingness to customize everything made the entire process smooth and enjoyable. A special shout-out to Hrushitha for creating a modern, innovative design and layout that exceeded our expectations. Her creativity and eye for detail made a huge difference in the final result. We'd also like to thank TJ, the owner, for being incredibly accommodating and helping make several changes to meet our project timeline. His responsiveness and commitment to customer satisfaction were greatly appreciated. We highly recommend Demetra Cabinetry to anyone looking for custom cabinetry with outstanding design, excellent craftsmanship, and exceptional customer service.

Because renovations are overwhelming, it's nice to be able to go to Demetra's place for ideas…read more Quinn was fabulous. She helped us design our cabinets for our kitchen and bathroom. Just a great place. Everyone is really nice and patient. I asked Quinn for lots of cabinets that were light. Quinn delivered a design for just that. I have room for EVERYTHING! Drawers are all deep and soft close. I definitely recommend them to everyone and receive many compliments on the quality and layout.

I can't say enough good things about Chris Young at J&M Windows and Glass…read more I reached out to J&M looking for a replacement part for an Andersen patio door installed around 2007 when my condo building was constructed. Chris immediately helped me figure out what was wrong and made sure the correct part was ordered. Once the part came in, he called me right away. When I picked it up, he went above and beyond by walking me through the repair process step-by-step instead of just selling me the part and sending me on my way. After I got home, I realized I was missing several screws--likely lost by the previous owner when the lock originally broke. I called Chris back, and he told me to stop by and gave me the screws for free. This was clearly not a high-margin sale, and Chris easily spent more time helping me than the purchase was worth financially. He didn't hesitate for a second, which tells you everything you need to know about how he runs his business. If you value integrity, expertise, and real customer service, give Chris your business. You won't regret it.

I had an Anderson window glass double pane seal broke due to old age. Mark and his team were great…read more They were clean while replacing the old glass and sash with the new one. I did have to wait around 4-5 weeks to get the job done as I am sure they had to order the glass from Anderson. Overall, I am very happy and I will use them again.

Great Experience with Alum Rock Doors - Big Thanks to Jerry!!…read more I ordered all new interior doors from Alum Rock Doors back in January while renovating my new place. Jerry was incredibly helpful throughout the order process - friendly, knowledgeable, and easy to work with. Although I had someone else install the doors, I later ran into a few issues with how they were functioning. When I reached out to Jerry for help, he didn't hesitate. He came by in person to take a look and see exactly what needed to be adjusted or repaired. That kind of care is rare these days. He also referred me to Fernando from Noal Construction, a general contractor who ended up doing an excellent job adjusting all the doors. I truly appreciate that Jerry only recommends people he trusts, and that really meant a lot to me. If you're looking for a company that not only provides quality products but also stands behind them even after the sale, I highly recommend Alum Rock Doors. Thank you again, Jerry

Amazing guys. Didn't charge me a penny but fixed my bolt for free…read more Would love to see such businesses that invest in customers , flourish

Blossom Hill Glass was great to work with. Carlos was helpful getting a technician to come out and…read moremeasure the glass, order it and kept in contact on when they could install it. Mike came out to install it and did a fantastic job. He was professional, friendly and installed the glass quickly and efficiently. I'm very happy with Blossom Hill Glass and would recommend them to anyone looking to replace a glass window.

Rudy and Matthew were courteous, prompt, and professional. They helped me install a massive vanity…read moremirror and glass for my steam shower. The project turned out beautifully. The vanity mirror and shower panels were custom fit to precision, and they got installed in just a couple of hours. The hardware we picked matched our own hardware perfectly as well. I appreciate especially that they took into consideration the swing of the door and size of the towel bar we wanted put in.

Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

It's frustrating working with this company trying to get estimates from them. I initially called…read morethem by phone asking if they can give me a rough estimate for a custom front door, barn door and some shelvings for my clients laundry room. They asked me to send an email with pictures and measurements which I did. I never got a respond from them whether they received it or not. Called back 2 days later to check. They said they got the email and we're working on getting a rough estimate to me. Once we approve the estimate, they will come out to do their own measurements. Waited another 2-3 days and didn't hear anything. Called them back but it went to voicemail. Then I got a text as seen on photos. They said they were closed that day but will get estimate to me by tomorrow. Tomorrow came, never got the estimate texted them back, got another text saying they were working on it and will send by the end of the day. Texted back at the end of the day and didn't get a respond and now it's the weekend. I found them on Yelp and saw that they had a good amount of Yelp reviews and rating so I reached out to them but I never would expect for them to take so long to give an estimate. This is extremely frustrating because of these false promises! You need to do better as a company!

No problems, Trinidad fixed the issues I had. Will post new pics once the work is completedread more