Someone had run over my mailbox some time ago. The handy man reset was shoddy. I was referred to Carolina Mailboxes by my HOA. I could not be happier! I paid for the mailbox and install online, and they contacted me for next day install! Their tech, Theriot was super courteous and incredibly efficient. I would recommend this company and their product to anyone. I love the professional looking numbers , as well read more

Carolina Mailboxes - Mailbox Centers Near Me - Charlotte, North Carolina

Our mailbox got hit by a car and I googled to find who can replace our maibox. Carolinamailboxes came in the first search. I contacted them and gave them full amount for replacement. I was told I am scheduled 2 weeks out on Wednesday although we really wanted the mailbox to be replaced immediately. Come installation day no one calls and the day passes the mailbox is not fixed. I promptly followed up and I was told that they were backlogged. I understand this happens. I asked them to give earliest available date. Again it was a week later on a Monday. Again nobody showed up on Monday and I again promptly called them. I was told that I am scheduled for next day on Tuesday. And third time was not a charm! Again nobody shows up to install. The point is the company is unprofessional taking your money and promising installation dates that they cannot keep up. In the meantime we have all our mails not getting delivered since the mailbox is broken. I wish I had gone with someone else who could have done it quicker. At this point I still don't have my mailbox fixed. I am going to keep trying to get these guys install the mailbox for the money I have paid! Keep points - - Company does not keep up dates of installation. If you are mailbox is broken and you need quickly I wouldn't recommend Carolinamailboxes at all! - Installation times are weeks out and even after that there are slippages - Absolutely not communication, very disappointing customer service - They take money first before providing service read more

Our mailbox got hit by a car and I googled to find who can replace our maibox. Carolinamailboxes came in the first search. I contacted them and gave them full amount for replacement. I was told I am scheduled 2 weeks out on Wednesday although we really wanted the mailbox to be replaced immediately. Come installation day no one calls and the day passes the mailbox is not fixed. I promptly followed up and I was told that they were backlogged. I understand this happens. I asked them to give earliest available date. Again it was a week later on a Monday. Again nobody showed up on Monday and I again promptly called them. I was told that I am scheduled for next day on Tuesday. And third time was not a charm! Again nobody shows up to install. The point is the company is unprofessional taking your money and promising installation dates that they cannot keep up. In the meantime we have all our mails not getting delivered since the mailbox is broken. I wish I had gone with someone else who could have done it quicker. At this point I still don't have my mailbox fixed. I am going to keep trying to get these guys install the mailbox for the money I have paid! Keep points - - Company does not keep up dates of installation. If you are mailbox is broken and you need quickly I wouldn't recommend Carolinamailboxes at all! - Installation times are weeks out and even after that there are slippages - Absolutely not communication, very disappointing customer service - They take money first before providing service read more

At least 2 weeks we paid Carolina Mailbox $265.00 plus to have mailbox replaced.  Completed the application and was told it would be replaced the week of May 9th.  As of 5:00 pm May 13th the mailbox has not been replaced.  Received a notice from our HOA on May 12th regarding the broken mailbox and a fine fee. Not sure of what else to do.  The company has the money and not provided the service.  No one seems to care.  No one returns calls, but payment is accepted right away. I realize this company has the monopoly on this service.  Not sure why they are not showing a better customer service. Just disappointed. read more

Neighbor saw our mailbox getting hit by an unidentifiable truck. Unable to be repaired, reached out to same vendor, Carolina Mailboxes, we had purchased original one years ago. They had all the information, a new box was installed and I could not be happier. Carolina Mailbox took care of everything...I did not even have to be home. How sweet life is....Thank You, Carolina Mailboxes!!!! read more