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Stafford, VA

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CarNova

2.5 (46 reviews)
Open • 9:00 am - 8:00 pm

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Missing lug nut.
PaPa C.

I bought a van from these guys and got it home only to find out one of the motor mounts had two stripped bolts. I took it back to them and asked them to fix it. They look at it for two days and called me to come pick it up. They told me everything was functioning properly. After threatening to return the vehicle, they miraculously found the problem. They kept the car for two weeks and fixed the motor mount. Now I have a missing lug nut and a ripped CV axle boot. The professionalism is a ridiculous joke. Consider yourself warned!!

purchased a 2017 Dodge Challenger for over 24k, they gave me a printout of a Maryland passed inspection, I drove the vehicle sparingly fro a week and felt the vehicle pulling to the left, which means I would need an alignment but that shouldn't be possible if it passed inspection that has a passed alignment check, I took it to a mechanic and they revealed that there was a badly bent control arm and there was no way in this world that this vehicle could have passed an inspection. I reached out to CARNOVA and they did not want to fix it at all, so because of work I had to fix it and thought I would be reimbursed; that was not the case the mechanic called me and told me that they replaced the control arm but that wasn't the initial issue, the issue was that the vehicle has "FRAME DAMAGE"!!!! I reached out to CARNOVA and they told me "oh well I signed a contract", I am now in a legal battle to reverse this contract with the bank and the dealership. for the love of GOD almighy STAYYYYYYYYYY AAAWWWAAAYYYYYYY FROM THIS DEALERSHIP!!!!!!!!!!!!

Carnova
Xiaotong L.

As Carnova's most loyal customer, I have to tell you that this is by far the most honest, well managed, and best high quality used cars dealership you can ever find in DMV areas. 1. I have been buying 20+cars from Carnova since 2011, the process is very easy and there is no pressure selling. The office is nice with coffee and complimentary sodas. 2. They offer free Uber rides and free delivery services, all of their cars have been inspected and passed state inspection. The quality of their used cars are A+, with very good price on performance vehicles. 3. For example, I brought more than 4 BMW 750Li from Carnova, one of them requires replacement of valve cover gasket, the boss Rashid took care of my car with a brand new gasket free of charge and offered me a loaner. 4. Most recently I brought a Mercedes S550, after hours of driving the car stopped working with ABS/ESP errors. The owner offered me free towing to the German Auto Group and fixed the sensor issue free of charge within a day. The owner Rashid is so nice, honest, and friendly to customers. I can promise me you that there is not a single dealership is willing to offer free repair on used cars except Carnova. I have pledged to become Carnova's lifetime customer, can't wait to get my next car here soon!

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9 years ago

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7 years ago

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7 years ago

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6 years ago

poor used vehicle condition , their car are in really really poor condition the car broke down and they have rude staff.

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8 years ago

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8 years ago

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Review Highlights - CarNova

“Rebecca was very helpful with my boyfriend and I getting a new vehicle today within our budget and price range .”

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US 1 Auto Maxx - We finance everyone, stop by and drive away same day!
Thank you for your business!

US 1 Auto Maxx

(11 reviews)

I had a great time purchasing my first car here. The setting was very laid back and the girl who…read morehelped us throughout the process was incredibly nice and made us feel very welcome. The only issue I had was that at first, the owner was not interested in allowing me to take the car for a pre-purchase inspection, however after being adamant that I was not going to be interested in buying unless I could get that done, he agreed and even allowed me to take it to my mechanic that was a county away. The car was in great condition for a car of its age and only needs incredibly minor work done. The price of the car was reasonable and all of the staff were very kind. They were also very honest with me about the financing part of the deal and in the end actually talked me out of doing a loan through the company they finance with since I would save money in the long run using other options. I saw another review online with someone complaining about their car title being mailed to them and having issues with that - I was able to have my title in hand when the car was paid in full, all I had to do was ask. Overall I highly recommend them :)

There was not an option for zero stars or I would've chosen it. Beware. This place is sketchy. I…read morepurchased a vehicle for my daughter - I was given a VA inspection certificate that passed everything. We then noticed the battery light on and a notification on the vehicle screen that battery power is low. Sean told me it was no big deal and he would send me "a $5 dollar part" (harness) that the mechanic broke when changing the battery. We've never received it and after much back and forth and empty promises of sending the part he told my husband to quit contacting him. The battery is also the wrong size and we're having to replace that as well ourselves. When we brought the vehicle home my husband immediately noticed the tires were dry rotted. Sean and his uncle the owner promised to send us a check to pay for new tires, then rebuffed, and then blamed the inspection site and forced us to deal with them to get proper tires. We ended up getting new tires on our own because we were afraid they would not put decent tires on it after all the issues we've had. Bottom line is the car shouldn't have passed inspection whatsoever. There's some shady relationships with this dealership and the local inspection stations. We have also contacted the VA state police who told us they had this business and others along this highway in Stafford on their radar. TAKE YOUR BUSINESS ELSEWHERE.

Dealhunter Autos

Dealhunter Autos

(19 reviews)

I bought a 2010 Lexus 460 LS April 2026 when I got it shipped to kentucky and started to drive it…read more I noticed the brakes were squeaking. I took it to a shop and they said it needs brake pads and rotors already. before I purchased the car online through a they showed me a document saying that it had been inspected so I it but it hasn't been expected and I'm paying 367 per month for this and the $3000 warranty that they automatically put on it and when I to find out, how can I use the warranty for engine stuff no one calls you back matter fact you could call them but they won't call you back so I'm looking into the Lemon law because this car ain't worth no $11,000

I am sharing my experience hoping to save other honest buyers from going through the same stress…read moreand financial burden. My experience with DealHunter Autos started poorly when over 10 days passed without receiving my car, despite free home delivery being promised at the time of sale. I tried reaching out to the manager, Ken, multiple times, but he never responded. After waiting over 10 days, they suddenly offered that I either find my own transport company or take a simple check from them to go pick up the car myself. When I drove there to get it, they handed me the keys with only half a tank of gas, claiming 'gas is too expensive. I bought a Ford Escape Hybrid truly believing it was in sound condition. Unfortunately, I quickly discovered a pre-existing mechanical failure that costs over $3,000 to repair. I foolishly gave them the benefit of the doubt and ignored previous negative reviews. When I confronted them about this major defect, Beyza just kept lying, refusing to take responsibility, and hiding behind 'AS-IS' paperwork. To make matters worse, I am still dealing with ongoing delays on my registration tags. I'm not angry--just truly disappointed that I trusted the wrong people.

Regal Motors

Regal Motors

(7 reviews)

I have not gone through the purchase process of a vehicle here yet, and this is exactly why - I…read morewas really curious as to why some of their vehicles were priced SO low, and all of the cars they have listed that do not openly display the carfax (i.e. one owner, etc.) is because the cars have SERIOUS issues. In other words, unless the carfax symbol is directly next to the vehicle listed, when you look up the VIN number of the vehicle listed, you will see this message (at the minimum): "Alert! Severe problems were reported by a state Department of Motor Vehicles (DMV). This vehicle does not qualify for the CARFAX Buyback Guarantee." The nissan cube listed on their site now has had one total loss and two additional severe accidents - YIKES! I'm not saying don't buy from here, just be VERY aware of what you are buying. do the research yourself before going into the dealer (of which, this dealer seems to get many of their cars from auction, so take that as you will).

DO NOT BUY A CAR FROM THIS PLACE. I would give it zero stars if I could!!!!!!!…read more My husband and I were in the market for a used SUV and found one online via Yahoo Autos and the dealership was Regal Motors. The price listed on Yahoo Autos was $7900, yet the price listed on Regal Motors' website was $8450. We were interested in this vehicle so we went to the dealership on Saturday the 24th of April to look at it and do a test drive. When we told the employee that we wanted to check out the vehicle, he just gave us the keys and didn't go on the drive with us, which I thought was odd, but we went for a drive anyway. Everything went fine during the test drive, but when we got back to the dealership, my husband looked under the hood and there was a honeycomb (yes, a bee's honeycomb) on the inside of the hood! This tells me that they probably don't take very good care of their vehicles and that it's been sitting there for awhile. It didn't seem like a big deal, so we express interest to David, and after some negotiation, he quoted us at $8100 out the door (including taxes, fees, title). I went to my bank, applied for an auto loan for that amount, and when Regal Motors sent them the buyers order, the amount somehow jumped to $9000. I immediately canceled the bank draft and called Regal Motors to see what was going on. At first, David denied ever quoting us at $8100 out the door, and then he eventually said "I probably DID quote you at that price, but that's so weird." And when I went on the Yahoo Autos website, they had already changed the price. Afterwards, I found a website called DealerRater.com and saw all of the terrible reviews and I am SO GLAD I didn't purchase a vehicle from them. DO NOT BUY FROM THEM. This is a very dishonest dealership! They are a bunch of scam artists who sell cars with TONS of mechanical problems.

Caspian Auto Motors - Used SUV Stafford, VA

Caspian Auto Motors

(104 reviews)

My wife and I found a 2002 Jeep Wrangler online that was listed near us in Huntington Beach, CA…read more After messaging Caspian, Omar informed me that the vehicle was at their dealership in Stafford, VA. We were disappointed, but after a few weeks, the vehicle was really growing on us and so we asked Omar for some more info on the Jeep. He was very prompt and replied quickly, even with the whole coronavirus pandemic going on. We started thinking how it would be possible to get the vehicle from VA to CA, and got several quotes from 3rd party shipping companies. While we were still thinking about the vehicle (and being unsure about buying sight unseen) Omar was able to set me up with a "virtual test-drive". I have never experienced a test drive via video chat, so I hooked up with my local mechanic and Beyali facetime'd us for the test drive. Omar was fantastic, but Beyali knocked it out of the park. He did a full and thorough walk-around of the Jeep, answered all of our questions and even climbed under the vehicle to give us a better look at the undercarriage. He was very polite and patient with us, and was very descriptive of how the vehicle felt while driving. We were able to see how it handled, how the engine sounded at idle & while driving, and were able to even hear how it shifted. Very impressive. After getting the green light from my mechanic, my wife and I decided to pull the trigger and purchase our new adventure-mobile. While the shipping quote from Caspian was initially higher than the 3rd party companies I had previously spoke to, they were able to match the pricing for me (I felt safer going with their shipping since they have worked with these drivers before and I wouldn't be gambling on the quality) which was fantastic. Beyali then worked with my wife regarding all the paperwork and steps to have the purchase finalized. Again, he was very quick to respond and whenever we called with questions, he was always polite, patient, and very helpful. Once the purchase was complete, he even called me to give me updates on when the vehicle was being picked up and gave an accurate timeline of when we could expect delivery of the Jeep. He was even kind enough to give me the cell number of the driver so I could be in constant contact and get progress reports on the delivery it's self. They even delivered it right to our front door (well the entrance of our complex because the semi truck couldn't fit down our narrow street) and it was unloaded and I had the keys in my hand in less than 5 minutes. Also a huge shout out to the full tank of gas they provided as well. Very cool. The vehicle is in immaculate condition, with no surprises what so ever. This was surprisingly the easiest car buying experience we've had, and it was with a vehicle we bought from the other side of the country... holy crap. I HIGHLY recommend Caspian Auto Motors. I especially want to recommend Beyali & Omar. Thank you guys for the awesome service and my amazing new Jeep. Keep it up!

The car had some type of issue where water got into the car. This caused the entire electrical…read morepanel to shut down within a year and the car is totaled. I'm very sad at this. The auto shop said an inspection by the dealer would have revealed the issue. Go somewhere else.

Car Legends

Car Legends

(31 reviews)

I purchased a 2012 Toyota Tacoma a month ago from here and I'm pleased! I drove 4hrs to look at…read morethis truck, very apprehensive after reading these reviews and fully prepared to walk away. I checked this vehicle out with a fine tooth comb for 2 hrs and went for a test drive. Even brought my mirror and flash light. Truck was as advertised, very clean, and comfortable. Never felt rushed, bullied, or unwelcome. Ron was professional, transparent, and pleasant to work with. Easy process for me. I do recommend him to my friends and will return when I'm ready for another vehicle. Thank you Derek

It's been a year since i bought a car from them. I bought 2011 Audi S4 on july, 2023. The day i…read morewent to see the car and test drove it, the battery died and it has tire pressure sensor on the dashboard. The day after i bought the car, the a/c stopped working and the wheels were unbalanced. Both of them got fixed even with new battery installed by the dealership but they didn't fix it beforehand which was suspecious. A month later, one of the tire blew up and the tire pressure sensor was right about it, so i changed all four tires since it's an awd. It also failed the Maryland Inspection because the car had several issues, one of them was windshield had a small crack, front brakes needed to be changed, and all four tires were installed correctly before buying the car. 4 months later, the car had coolant problem, coolant would dissappear into the engine, no leak so changed pcv valve. Then few months later had to change thermostat and waterpump because temperature on the dashboard used to rise, overheating. Then recently, there would be oil leak from the engine, so had to change Valve Cover Gasket. The car was a lemon car in the beginning. They never told me the issues before buying the car, and the issues started popping up on the day i went to see the car. Never Buy it from this dealership, save your money for somewhere else.

Off Lease Motors - At the dealership

Off Lease Motors

(17 reviews)

Great service overall, approval process was expedite, car options were also good, my advisor was…read moreMara Alvarino, which I highly recommend. ************* Excelente Servicio en general, el proceso de aprobación fue muy rápido, las opciones de vehículos también fueron buenas, mi asesora fue Mara Alvarino, a quien recomiendo a ojo cerrado!

Liars I had a very troubling experience with this…read moredealership. I live in North Carolina and was told I was already approved and that the truck I wanted was physically at the dealership in Virginia. Based on that information, I drove to VA. When I arrived, I was first given one address, then told to go to a second location because "Ronald and Andrea had changed locations." When I got to the second address, the truck was not there, despite me clearly asking multiple times beforehand if the truck was at the dealership. They then tried to get me to sign paperwork and said the truck would be delivered to my house instead. On top of that, they changed the down payment amount from what we had previously agreed on. This felt misleading and dishonest. I would not recommend doing business with a dealership that provides false information to get customers to travel and then changes terms once they arrive. Mentirosos Tuve una experiencia muy preocupante con este concesionario. Vivo en Carolina del Norte y me dijeron que ya estaba aprobado y que el camión que quería estaba físicamente en el concesionario en Virginia. Basándome en esa información, conduje hasta VA. Cuando llegué, primero me dieron una dirección, luego me dijeron que fuera a una segunda ubicación porque "Ronald y Andrea habían cambiado de ubicación". Cuando llegué a la segunda dirección, el camión no estaba allí, a pesar de que claramente pregunté varias veces de antemano si el camión estaba en el concesionario. Luego intentaron que firmara el papeleo y dijeron que el camión sería entregado en mi casa en su lugar. Además de eso, cambiaron el monto del pago inicial de lo que habíamos acordado anteriormente. Esto se sintió engañoso y deshonesto. No recomendaría hacer negocios con un concesionario que proporciona información falsa para que los clientes viajen y luego cambia los términos una vez que llegan.

610 Ultimate Autos

610 Ultimate Autos

(18 reviews)

Excellent Experience!!!…read more I've purchased many cars both new and used. This was probably the best experience I've had. Marcos is very direct and does not use any sales tactics. We negotiated a price on a car in about two minutes and we were out the door 15 minutes later. Marcus is a veteran of the U.S. Army. I am glad that we purchased a car from a Veteran. I will refer him to anyone else looking for a car.

Marcos sold me a car in May of 2021 that appeared to be good but as soon as I got it home in DC the…read morecheck engine light came on. After Audi of Bethesda Dealership did a $900 diagnostic because it's a Audi hybrid I was told the engine would have to be taken out and the timing chain would need to be replaced which is a $9000 repair. The warranty I bought through my credit union would not repair because I only had the car for a few days and it didn't have at least 500 miles on it. Resultingly the credit union returned my $3000 I paid for the warranty. I reached out to Marcos and wanted to return the car to but he would not take it back. I guess that what I get for paying for the car outright. Marcos owns an electric car which he mentioned to me and that he is saavy with reprogramming computers in cars. Thus, I believe he tinkered with this vehicle computer to get it sold before the engine light came on. Marco referred me to an "Audi Specialist" in Manassas who gave me false information about the car but not before he sqeezed me out of $1200 in repairs. He claimed he fixed the problem and turned off the check engine light so I could drive it the 500 miles for a warranty to fix the problem. BIG FAT LIE!!! Once I got a warranty with Car Shield and the 500 or so miles, I took it to the dealer again and got the same diagnostic. I contacted Car Shield after I put it back in Audi of Arlington and they came in with a forensic engine specialist that put cameras through the engine to prove they were not responsible for the issue. According to the computer it was able to provide a freeze frame of the actual time and date of the original check engine light after I got the car and of course it was before Car Shield warranty was obtained. I was stuck with a car that needed fixing so I took it to another Audi repair shop in Pasadena, Md that offered to fix it for $3600. That did not happen!! He made so many excuses such as my dog died, Covid issues, parts stuck on ships in the ocean from Germany, blah blah blah. The car left his shop worse than it came in. To sum it the horrible experience Marcos sold me a lemon and I would never do business with him again.....The saga continues. please see Criswell Audi of Annapolis and Paul's Automotive for the remainder of this dumpster fire of a story.....

CarNova - car_dealers - Updated November 2026

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