Not sure about the other reviews but the crew was quick, professional and it looks good. I'd use them again. read more

Carmen and Sons Concrete - Repaired front steps and walkway - Masonry/Concrete Near Me - Des Plaines, Illinois

do not use this company! they walked off job after being paid will not return calls. they will size you up and take advantage of you. i am disabled and my husband is a veteran. that will not stop us from legally making them responsible. . read more

We had a patio done and had to do additional work because there was a 2 inch height difference and someone would hurt themselves. We had the second part done and it was very sloppy. We asked for it to be fixed and Adam came out with a piece of sandpaper and tried to fix it. I sent him on his way that was worthless. We rented a grinder and fixed all the mistakes that they made but I WILL NEVER USE THEM AGAIN it now looks decent after 4 hours of cleaning up their mess. read more

Carmen and Sons Concrete - Grinding down all the errors made - Masonry/Concrete Near Me - Des Plaines, Illinois

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DO NOT USE THIS COMPANY! I should have looked up their reviews. We had work done in May, and they did an awful job. The edges weren't smooth at all. They filled in a normal spacing between areas of concrete, they sloped the concrete towards our garage door so now water just runs into the garage. I have been trying for 4 months to get them to come back out and fix it. They almost never answer the phone, the few times they have I've been given an excuse each time for why they haven't made it out (usually rain). This company is a scam. read more

Carmen and Sons Concrete - Edges not straight or clean at all. - Masonry/Concrete Near Me - Des Plaines, Illinois

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I should read the reviews before hiring this company. I am now in the same boat as everyone else here. Shoddy workmanship, and out almost $10K. If anyone else has used this company taken legal action? If so, can you please reach out via message?. I intend to take them to small claims court. Second, if you have used them, what company can you recommend to fix the damages they did? read more

Terrible for multiple reasons. Shoddy workmanship, won't reply, expensive, work crumbling, won't stand by their work. Do NOT use. read more

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This company is a scam. The owner Emily Colao and Adam 847-809-5467 773-619-1646 want you to take the post down before repairing the work. The work is faulty. Do not use this company. Anyone who wants you to Zelle pay is dishonest. read more

Concrete driveway looks great. Professional tradesmen. They fixed the cement around my grease trap. It was wrong when poured 1955. I waited over 30 years to get this done. Sealer mixed with the concrete. I shouldn't have to seal coat for years! read more

We had our steps repaired and resurfaced 12 months ago from Carmen and Sons. DONT. The photo is what the steps look like today. The color was NEVER uniform and started to chip and crack within 4 months of them being "redone". Adam the sales rep is nothing more than that and is not trust worthy. This outfit is a scam. They will not return calls once they have your money. Better off doing yourself read more

Carmen and Sons Concrete - Front steps - Masonry/Concrete Near Me - Des Plaines, Illinois

My got some "repair" work done on our driveway and sidewalk and to be honest I will never use this place again. We were sold on empty promises. What we agreed was not completed. We have been trying to get them to come back out and repair the repair but nothing. Now I understand weather conditions etc but come on it's been weeks now. They claimed someone came out to do the repairs BUT we do have cameras on our property and no one came out nor did anyone ring my doorbell to let me know workers were there. DO NOT WASTE YOUR MONEY. read more

They did a horrible job on my brother's sidewalk. He had to hire another company to redo the work. read more

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UPDATE: I finally was called back by the company, but only after I entered this review. Two weeks later I was given a date to fix my sidewalk (only after I called again). On the morning of the work, they called and said that they would only come back if I removed my review. I told them that I would AFTER the repairs were done. They said that they were not coming then. Doesn't really sound like a company that backs up their work, does it? read more

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Please DO NOT use this Co. I cannot believe the crap job the did on a small section of concrete I needed. I regretted it the minute they arrived and asked if I had a wheel barrel. So you're going to send your so called workers to a job without the proper equipment? The lines between the concrete are crooked, some aren't even set all the way down so there's no dividing them and there's cracking already. The father must be spinning in his grave for what his son did to his business. I sent pics of the work and messaged with NO response so I wanted to update this review! I never leave reviews and hoping they read this. Adam you're a pushy salesman, overpriced for terrible work and maybe supply your workers with equipment! What a waste of money! read more

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Terrible job. They patched cracks which came back in a weeks time, and basically painted new concrete over existing to look like new sidewalk. The pitch was off before and I told Adam water was pooling. He promised to correct the pitch and after their work it is exactly the same, huge puddles of water. Called them several times to complain about the quality and they said they'd come back, weeks later still waiting. Quality and craftsmanship was definitely lacking as well. I wish I would have read their reviews prior to hiring. I'd be interested in a class action lawsuit based on these other reviews which looks like they took other peoples hard earned money for garbage work. 0 stars, unfortunately I have to give them 1 star to post a review. read more

great quality job, happy with the concrete project! Glad i hired them. i would definitely use them again.

Stay far away from this family owned company. The sales guy Adam is slick. If you use Venmo to pay Adam and then read the reviews on this company, and you want out of pre dated contract the very next day, he will not Venmo you back your deposit. My wife and I are seniors and we feel we were taken advantage of. We lost $400. read more

These are people I would never do business with again. I had used them prior to the latest project and had a terrible time with their follow-up. I gave them another chance and what a mistake. The errors made along the way and how they left my house is horrible. I agree with Mr. & Mrs. M's review. They won't reply until you continually call. They are more expensive than comparable companies. The work is peeling and chipping and the colors will never match. I asked Adam who usually comes to the house and is prompt to collect your money that he was certain the same wouldn't happen a second time and he promised it wouldn't. This time it was all worse. DO NOT USE THIS COMPANY. read more

They charged me $5,000 to seal coat my patio and driveway. I was naive and stupid. Beware of this overpriced company. Will never use them again. read more

Total crooks. Pending in court. BBB has 2 unfulfilled complaints against them. Pitch is wrong and cracks formed.

Wrote a review 10 months ago regarding this company. Now they are passing out flyers in DesPlaines. Beware of Carmen & Son's concrete, especially seniors , they tell you that they issue a a senior discount? Unfortunately they increase the price!!!. Its definitely a learning experience !!!! My husband at that time was 74 then had to rework and paint our patio after 2 times that they came out to fix the area. Not even any concern for others. They take the cash and run no resolution!!!! The patio was 1 big mess and we ended up reworking and painting it ourselves I feel bad for others that this is constantly happening too!!! No one cares or has any consideration, especially in this world today. Please be careful and read other reviews. That was my mistake, not investigating the company or reading reviews regarding this company. read more

NO STARS! They are now sending out a mass mailing looking for business. They literally ruined my concrete driveway by attempting a resurfacing. $2800 lost. We ended up hiring a different company and got asphalt because of the $2800 loss . A friend in Mt Prospect experienced the same thing. Please don't hire them. They are a family scam operation. read more

I wish I would have seen the horrible reviews this company has before hiring them and paying a deposit. I hired them to pour some concrete along a fence since my property is on an alley and rats were digging along the dirt in the alley under the fence and getting into my yard. In the agreement they put that they would pour 6-18 inches of concrete. They finished the work quickly (put down 4 inches of concrete) and were demanding payment that day. I think they called and text 4 times. I told them there was still some dirt along the alley and no dirt could be along the alley otherwise the rats would dig through and that I needed to wait overnight to see if the problem was fixed. The very next morning I went out and there was a giant rat hole under the concrete. When I called Carmen and Son's, they told me that I needed to call the city. Why would I pay thousands of dollars for concrete work to not solve this problem when I clearly explained that this is why I was having this work done. They made an appt to come back but still asked me to pay the money in full. I kept telling them that once the work was completed, I would pay them. They asked several times that day. Then called me and threatened to not come out and fix their poor work unless I paid them immediately. They fixed the work while I was out of town and couldn't check that the job was complete and continued to demand money even calling me and texting me non-stop and coming into my work threatening to put a lien on my property and sue me. They clearly do not care about quality work or their customers. Do not use this company! read more

Carmen and Sons Concrete - 4 inches of concrete when they said they would put 6-18 inches and the rat hole dug right after the work was completed by them. - Masonry/Concrete Near Me - Des Plaines, Illinois

Worst experience with a contractor. Adam is the sales guy. Very slick. Promises you a lot. And what is delivered is garbage. Their warranty is just 1 year. I should've noticed that and rejected them immediately..! Look at the ugly work in the photos. No attempt to match the patch work to the concrete. Plus they stained my brick pavers when they rinsed out their mixing buckets. They also power sprayed some pavers and removed the sand between the pavers. A disaster..! read more

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Carmen and sons came and power washed my driveway and put seal coat on it. My driveway is now dark and dingy and his swirl marks all over it. I would never use this company again. They are overpriced for what they do. I paid $5,000 for them to power wash and seal coat my driveway and it was a terrible job. I was an idiot for hiring this company. Do not use them! read more

They were hired to install a new concrete patio and did a good job. There were a few delays with scheduling the work, but that was caused by weather factors out of their control. The work was carried out a day after rain, so lawn damage occurred, but Daniel promised to fix this during the cleanup, and they followed through on that promise. I would have liked a walkthrough on their last day on-site, but there was nothing that required follow-up. A week after installation, the concrete patio looks great, and I would gladly recommend them to others. read more

Unfortunately, I can say with confidence that we will never hire this company again. We had several quotes to seal our stamped concrete driveway. Carmen and Sons did not come in at the cheapest (one of our highest, actually) but we were swayed by Adam and Daniel who came out to give the estimate. When they came, they also encouraged us to seal our front porch. They seemed to know what they were doing and have integrity. Neither one of those turned out to be the case. The job went really poorly on a lot of levels. The biggest issue is that the sealant should never have been used on a painted porch. (I think initially they thought it was stained, but they never checked and they also used the can of paint to touch up places where painted chipped off from the power washing - then sealed it, with the wet paint, within about half an hour.) Immediately the product began to pull up paint and wrinkle. After Daniel left, I also noticed sealant all over the bottom edges of our siding around the garage doors and around the front porch (I was later told on a call "sealant doesn't stick to siding"...?) and bubbles throughout the sealant on our stamped concrete driveway and walkways. Carmen and Sons' solution was to take $100 off our balance because that is the proportion that the front porch was to the entire job. This is laughable to me - that is what the quote should have been to start with! That doesn't take into account ANY of the damage. They ended up taking off more than that, but not enough for us to pay for the issues to be resolved. There was no apology or accountability - just annoyance that we wanted the job done right (and to have the balance adjusted for what it is going to cost us to remedy). In the end, we are left with sealant on all edges of our siding, bubbles throughout the stamped concrete sealant, and a really rough looking porch floor. We also have the headache in the spring (as it is now too cold) of hiring someone to remove the sealant from our siding, our front porch floor, and a painter to repaint our porch. read more

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I wanted a new sidewalk in front of my home so I could have a railing installed, for elderly visitors. We stupidly hired this company to rip out a perfectly good sidewalk that could have just been 'raised 'by a professional company. 1st: A concrete truck broke the concrete apron of our driveway, broke cables leading to our neighbor's home and rolled them up and left them in our lawn. We discovered it, on our own. Carmen's owner blamed the concrete delivery company...that THEY hired. The sidewalk was ripped out and replaced but looked horrible. When I complained, they admitted the men did the job like 'industrial' not 'residential'. They came out to 'fix' it, by putting a top coat on. Over that winter, the concrete was crumbling. They came back five or more times to 'fix' my brand new sidewalk. They finally agreed to replace one square of the 'new' sidewalk, but would not give me the new sidewalk I paid for!!! It looked good this autumn...until this winter. It is now crumbling everywhere and there is no way we can install a railing!! I am now shopping for a company to fix their work, which may mean a complete tear out again!! Stay away from Carmen and Sons!!! read more

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Terrible. Find a different contractor. They charged me $550 for the driveway permit. What they actually charged me for was the $50 permit and the $500 city bond for the apron work. Once the apron was approved the $500 was sent back to Carmen and Sons as a reimbursement. When I asked Lucy and Adam about the $500 they said they never got it back. The city's cancelled check says other wise. Then 4 months after the pour, which kept getting rescheduled, the finish started spalling. I have called and left 4 voicemails. Lucy called me back once and said Adam would call me the following week. Been 2 weeks now, still no call. $20k for a crappy job that is busting apart. read more

Excellent communication skills. Timely service. I will be using them again for an upcoming project.

do not hire this company they are unprofessional screwed my parents out of a ton of money they never poured the concrete. came back on the property we even had to call the police. They victimized my family. And ruined the grass that they told the village they would fix. read more

This company is TRASH! I hired Carmen and Sons Concrete to resurface my front steps and apply a sealer. I had this work done in May 2020, and not even a year later, my steps look worst than they did before. When I first talked with Adam, he stated, "We use concrete that's used at airports so your stairs will not crack at all." As you can see in the photos, that was a lie. This job cost me $1720.00, and I now have to hire and pay another $1500.00 to fix my steps. As many reviewers have mentioned, all they do is show up with a bucket and two bags of concrete. Also, the men that they send out to do the job are not knowledgeable. Please do yourself a favor and go with someone else. This company needs to be put out of business and repay everyone who they screwed over. read more

Carmen and Sons Concrete - Masonry/Concrete Near Me - Des Plaines, Illinois

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I would not recommend this company. I paid to have my front porch repaired and resurfaced. Within one week part of the resurfaced area started to come off and another section became dirty from normal foot traffic but it would not come clean. I called Carmen and Sons offices twice and both times I was told someone would come out to take a look at it, although that never happened. I would not recommend this company for even the most basic of work. Once they get your money. they disappear and you're stuck with a mess. Call someone else. read more

Resurfaced back stairs. Arrived and let themselves in without notice. Poor quality work, poor quality materials and overpriced. Didn't cover wall crack. Very sloppy job! Did not response to our call to return and fix issue. Poorly run business! read more

Carmen and Sons Concrete - Masonry/Concrete Near Me - Des Plaines, Illinois

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The worst company to get your business done. I won't even give them a rate for their poorly job done. If you see these people, save yourselves from hell and run away from them. Adam just want their money and be done with it. They made me finish the job for them. They asked me to put dirt all around the concrete patio and even destroyed my AC. I have to monitor their work and tell them what to do. ​ read more

They must be kidding. I called for an estimate for a stoop replacement. A guy came and told me $13,500. I asked him to email me a proposal and he said he would, but I never heard from him. Today I somebody else come, and they quoted $4,500. I guess that's why Carmen doesn't put anything in writing. Too embarrassed? read more

Worst company should have trusted the reviews vs Adam and his confidence. Would never hire them for my other project let alone recommend them. The last final day Daniel is yelling at the top of his lungs in front of my house! Unprofessional and trust me I would not contact them ever. Please trust these reviews and don't fall for it when Adam comes with an estimate. I had another one much cheaper but I went with Adam thinking they would be good he seemed solid. But no not his brother Daniel he has a temper. This happened within 2 days of pouring and they came out and patched and still cracked. Adam decided to block my number so they don't plan to fix anything. So much for warranty Adam. Great customer service. Daniel makes a scene in front of neighbours and other brother doesn't care about fixing what they did wrong. So much for giving business to small family owned business. Oh look 2 weeks later more cracks and no response from them. Another week one more crack and no response from Adam or Lucy. When I called Adam answers and claims it's Daniel then they block you and don't pick up calls. Good job Adam you don't care to fix the damages you have caused. This company has been reported to bbb worst company read more

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AVOID AT ALL COSTS!!! We paid $5,450 and we're left with 2 large piles of loose gravel. We hired Carmen & Sons to pour a concrete patio and a front stoop. After the framing was complete, we noticed that the patio was crooked and the front stoop was not done as according to the village-approved plans. We brought this to the attention of Daniel and he was very understanding and corrected the issues minutes before the pouring began. A few minutes later, Lucy pulled up and told Daniel that we are costing them too much money. She pulled all of their workers and their equipment and left us with 2 large piles of loose gravel. I called my bank to try to stop payment, but it was too late. They cashed their checks immediately (for obvious reasons). read more

Carmen and Sons Concrete - Masonry/Concrete Near Me - Des Plaines, Illinois

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For some reason our concrete driveway was flaking. Adam came out and looked at the problem. He agreed with me that something went wrong. They are tearing out the bad sections of the driveway and replacing the bad sections with new concrete. I couldn't be happier. read more

They use the cheapest materials, watered-down. Their reputation is poor, and they have changed names more than once to try and avoid their BBB rating of F. Scam artists who cajole their friends and family to try and boost their rating - keep in mind that no one can leave them a rating of 0 stars; that's the only reason they have a rating of 1.6 instead of 0.6 or lower. read more

Worst concrete job ever, after being quoted to fill top stoop, bottom step and leveling existing steps total of six, sent 2 guys out with a bucket and a bag or 2 of mixcrete to only appear to paint over my existing steps with a thin layer of concrete and when I called in to advise of garbage job that was performed had to wait several additional days for the same 2 clowns to attempt to address their previously poor work, attached are photos of this company's work. Also it appears that they try to raise their company's quality by posting fake satisfied customer. This will be a company that will soon change name and continue to screw over people with their lack of knowledge, I had them referred by home advisor, be cautious who you hire!!! ZERO STAR!!!!! read more

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