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    Carmel Valley Ranch

    3.9 (652 reviews)
    Ultra High-EndHotels, Venues & Event Spaces, Golf
    Open • Open 24 hours
    Updated over 3 months ago

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    Aubrey Y.

    I know this review won't do anything but I have to express how poor the customer service is here. A friend and I made separate room bookings next to each other. I had forgotten my room key so I went to my friend's room to wait while it was being printed after I called guest services. 15 minutes pass by and nothing happens so I call them again and apparently they forgot about it so they finally sent someone with my key maybe 20-25 minutes after the original call. In clear view of the shift leader "Chris" I receive my key and leave my friends room which I obviously had permission to be inside prior. I go back to my room to get something for my friend who I was worried about, not to the point of a medical emergency but definitely felt like they needed someone to take care of them a bit. But I forgot to take their room key after leaving their room so once I called my friend and realized they weren't able to respond to their phone I became very very worried. I first called guest services at 12:08am, I tell them everything that has happened and they seem completely clueless about what to do like this has never happened before. They say they need to make an emergency meeting with their manager while my friend is potentially dying in their room. They put me on hold for 8 minutes so I hang up and call back and I'm on hold for 4-5 minutes before someone picks up and tells me that they still need to talk to the manager for what to do and said they will call me back and completely hang up on me this time. How were they going to call me back they didn't even ask for my number! 10 more minutes go by it's probably like 12:35 or so, Carmel Valley Ranch security is at the door of the hotel and knocking on the building door for me to let me in. Because the security for the entire hotel doesn't carry any keys to get into any hotel building, isn't that super smart? And I'm not blaming the security, the hotel management decided that security didn't get to have any access cards. So I let him in and honestly he's really nice and understanding, he also doesn't understand why this process is taking so long but he explained that management doesn't give keys to security and someone from the front desk needed to come down with a master key. Maybe 15 minutes of waiting later the shift leader "Chris" finally appears with the key and he has the manager of the property on speaker on his phone. Chris has the audacity to tell me to go to my room as if I had no right to be in the hallway even. I explained to Chris that he literally saw me emerge from my friend's room so it made no sense that I couldn't go back in and then Chris literally says "you have to talk to my manager". Actually I don't have to talk to anyone, but I obliged and the manager said, "if you don't go back into your room we're going to call the police" which was a completely empty threat because they actually have no right to keep me out of the hallway for a welfare check. But also how dare the management of the building threaten to call the police on a guest who's just concerned about their friend? And the entire time I'm trying to convince them I should be able to go back into the room Chris is making these annoyed faces at the security guard. TLDR if your friend has a medical emergency here and your name isn't on that friends room reservation, they will probably just die because it takes about an hour for the hotel to conduct a welfare check on a room. And they might threaten to call the cops on you for no reason as well.

    Beautiful room!
    Audrey L.

    Thanks to my brother, I had the opportunity to spend this past weekend at Carmel Valley Ranch. What a lovely property! My brother had quite a few Hyatt points, and redeemed them for a room so I could tag along on his weekend trip. Carmel Valley Ranch is a Hyatt property located in the Carmel Valley. I had never been to this part of Carmel before; I had only been to Carmel-by-the Sea (which is by the beautiful waters of the Central Coast). Upon driving in, we saw beautiful fields of lavender, vineyards, etc. This is a gated property; when you drive in, someone greets you & you let them know you have a room. We drove to the lodge to check in and was immediately warmed greeted by their valet staff. The property is rather spread out though. You really do need a car to get from say, your hotel room / suite / villa at the swimming pool. There are several pools here; there is a kid-friendly pool, an infinity pool for adults only, and a mixed area pool. I did not swim during my stay here but the kids (niece & nephew) did. Lots of families here this past weekend. Also couples with young kids. there was also a wedding on Saturday night; and on Sunday I believe another one (I saw a beautiful bride walking around!). We stayed for 2 nights. For me the top 3 highlights were: 1. Pickleball -I played pickleball for the first time! Love that they have several pickleball courts next to the tennis courts. You can play for free (I believe the 1st hour is complimentary). I played for about 30 minutes with my dad, and they also had paddles / balls for us to borrow. Fun! 2. Lavender fields -The lavenders fields were so pretty! We walked by in the morning and the smell of fresh lavenders was sooooo lovely! Then in the room they had the lavender olive oil soap for us to use ** and I took one home with me as a souvenir. -3. Alpacas -I saw alpacas over by the Huff 'n Puff trail! Such cute animals!!! I do feel like the housekeeping could've been better. My dad had to call the front office since our room was not "refreshed" by 4 pm. Also, the showerhead in the room was crooked and couldn't be adjusted. Overall though, I had a very nice and relaxing stay and am happy I had the opportunity to do that.

    My boyfriend enjoying his cocktail
    Lupe R.

    Our stay at Carmel Valley Ranch was epic! It always is. My boyfriend and I were there for my birthday. Unbeknownst to me, he called them in advance to see if they could have deviled eggs (my favorite appetizer) waiting for me when we arrived. It was such a sweet and thoughtful surprise and so accommodating of the staff to do that for us. I accidentally made our dinner reservations for the wrong night. Mia, the hostess at Valley restaurant was so kind to move our reservations and to accommodate the 7:15 PM time that we were hoping for. The dinner was epic. Luis our waiter was just the sweetest-great personality and even sang when delivering my birthday dessert. We also had a really nice conversation with Jason, the director of rooms that made us feel so welcome and was the icing on the cake of a perfect stay. Thank you Carmel Valley Ranch & staff. We can't wait to be back?

    Gus M.

    The place has a cool, agricultural vibe. It is peaceful there. They have many amenities, which other larger places do not.

    Elainey G.

    Great hotel. It was very clean up until we found ants in the living room and bathroom on our last night, but the hotel was very quick to come and resolve the issue. It's a very secluded hotel and the rooms are spaced out which is great for relaxing and quiet. Super pet friendly. But it is a steep price to stay here totally worth it

    Cynthia A.

    If heaven was a place on earth, Carmel Valley Ranch would be in the top 10 locations. Nestled in the beautiful hills of Carmel Valley is a gorgeous 5 star resort filled with the natural beauty of California. We hosted our offsite here for 4 glorious days and it was work yet not work! The amazing friendly staff, beautifully well kept rooms, activities, and food were all 5 stars. They have an adults only pool area that offers poolside dining and boasts a large infinity hot tub overlooking the valley. The evenings include hanging out by the various public fire pits and roasting marshmallows. For the day time, they offer activities that cater to various tastes such as honey tasting from their local bee hives, guided tours of their mini farm which includes a vegetable garden and farm animals. We also enjoyed their catering and their menu offers many choices for various dietary restrictions. Everything was beautifully presented , food was so fresh and delicious, we couldn't have asked for a better venue. Definitely will keep this place on our lists of top places for vacation and summits.

    Anna T.

    I really could not have asked for a better experience than our visit at Carmel Valley Ranch. The staff at check-in were exceptionally kind and took the time to explain all of the free activities and amenities that were included in our stay. My friend and I travelled here from Florida for my birthday and the staff ordered us a bottle of wine and a cheese board to our suite which were both incredible. The property is immaculately kept with lush golf courses, greenery, pools, gardens and even the enclosures for the animals and the bees. We did a complimentary yoga class, enjoyed s'mores around the fire pit, took a late night soak in the 24 hour hot tub and even went to visit the goats and farm animals. The rooms were so well laid out, beautiful and more than spacious enough. A fireplace in each room, a huge wrap around deck and a fantastic bathroom for 2 girls to sprawl out our makeup. I really cannot express enough how much I enjoyed our stay and how memorable of an experience it was staying here. I hope to visit again one day.

    Tim Y.

    Delicious charred crispy greens over Caesar salad with sourdough croutons Nice ribeye with red wine sauce over mashed potatoes and broccolini (didn't love the steamed broccolini) Ribeye was very fatty but tasty. Would have liked it more trimmed Kids steak was nice and came with fresh cut fries Beautiful lodge and nice views on a sunny July evening

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    Very nice property, great food, excellent service. Wish I had more time to explore. Wanted to see the animals

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    Carmel Valley Ranch Reviews in Other Languages

    Ask the Community - Carmel Valley Ranch

    Do they allow service dogs inside the restaurant? Do they serve outside breakfast/lunch?

    The restaurant serves a patio next to the pool deck that is covered. Not sure about service dogs actually within the restaurant.

    Are the grounds easily accessible for a senior dog with mobility issues?

    Not really

    Are the pools heated and open year round?

    Any reviews/opinions on Weddings at CVR location? Considering having a wedding here. Food? Service?

    Amazing location, the food is incredible (eaten at their restaurant many times) service is great especially working with the managers. The only thing is that it won't be cheap... but worth the price in quality!!

    Don’t See Your Question? Ask Away!

    Review Highlights - Carmel Valley Ranch

    “We had a top hill place with huge balcony overlooking a golf course and vineyard and enjoyed gorgeous view.”

    Mentioned in 82 reviews

    Read more highlights

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    The Quail

    The Quail

    (21 reviews)

    I was here only for one night. Parking is free! The lobby does not have coffee, only in the early…read moremorning like 5 AM. They have hot water and tea though. The receptionist was nice during check in. They give free s'mores kits. There are campfires around the property. I had a relaxing night! Room: I had a room with two queens. It was very spacious! There was a separate shower and bathtub in the bathroom. There were black out curtains on the windows. I didn't realize there was a window on the ceiling until the sun shown down in the morning. Then I also noticed there were blinds to block out the sun on that too! The bed was so comfy. The blanket was so warm and seemed like down feather. They gave us two complimentary glass bottles of Martinelli's apple cider. Amenities: -Fitness center. I was here at night, so it was very dark. I only saw one small room with cardio equipment. No weights. -Spa. There was no water dispenser and no hair dryer. In the women's locker room, there were lockers, one shower, new bathrobes, one pair of slippers (that we saw), and fresh towels. The steam room was small but could fit at 4-5 people. -Pool. The pool is heated. I wish they had a jacuzzi! -Golf. I think they had a 9-hole course on the property, but I did not partake in this. -Golf shop/Golf club. This is a 10 minute walk from the lodge. You can rent and purchase equipment here. -Tennis/pickleball. Equipment is free to borrow. No shade for the pickleball court. One tennis court is covered in shade by itself. Not sure about lighting. No wind guards. -Restaurants. See website for hours. When I checked out around 11-12PM, the restaurant was closed.

    Beautiful place.. not sure if the golf course is exclusive to members only but we inquired about…read morethe driving range and was told it's open to the public. They charge $25 per person, unlimited balls. A little pricey compared to the other driving ranges around but worth the try since we were in the area. There's a limit to how far you can hit your ball (180 yards) because it's not a big enough space and there are houses nearby. The pro shop looked well stocked with golf clothes, footwear, accessories. I'm sure there were golf clubs (I didn't really look, but I'm pretty sure I saw some bags). Lastly, they have strict dress code- both at the course and at the range- no denim, no t-shirt's, no sweats. Didn't know this prior to coming here.

    The Preserve Golf Club - The Clubhouse, which offers shopping, dining and services, was designed by renowned architects Hart Howerton.

    The Preserve Golf Club

    (3 reviews)

    Unbelievable. Simply amazing. Great everything but the course should be in the top 100. Of you…read moreget the invite, go.

    Note: PRIVATE CLUB…read more This is, no questions asked, my favorite golf course of all time. It's not simply for the course, but for the other amenities. While I'm not a member here, I'm lucky enough to have friends who are. You must own a home or lot here in order to join the country club, which makes it that much harder to become a member. From the moment you drive up to the clubhouse, it's like magic. There are a team of people to take your clubs, take your car and get you anything you want. Upon arrival, I jokingly responded to the standard "Is there anything I can get you?" with a request for a double mocha and some scones. Five minutes later while walking up to the driving range, a young man showed up with, you guessed it, a double mocha and two freshly baked scones. The course will eat you alive, period. It's a whopping 143 slope from the back tees. The course is a little quirky, similar to Tehama, simply because it was cut into the hills of a rancho. However, it is much more straightforward than Tehama and despite the difficulty, a much more enjoyable trek. The 18th hole has one of the most IN-SANE forced carries I've ever seen in my life. While we were playing the Gold tees, you need to at least walk up to the Black tees to see the almost incomprehensible drive needed to make the fairway. Needless to say, I ended up taking a drop as my drive failed to clear the huge canyon. Beg, borrow or steal to play this course at least once in your life. I can't begin to say how fortunate I feel to have played here, and I'm looking forward to coming back. During an entire 18-hole round, we saw one other golfer. Not another foursome, just one lone golfer. We stopped for lunch at the 12th hole for 30 minutes, and no one came up behind us. Have drinks on the patio after your round and enjoy the beautiful surroundings to cap off an incredible experience before driving back home to reality.

    Laguna Seca Golf Ranch - Breathtaking view, forgot what hole.

    Laguna Seca Golf Ranch

    (75 reviews)

    For a public golf course, this course met expectations in most respects. The conditions were…read morereasonably good, and it's a very scenic layout with beautiful canyon views in every direction. The staff was also extremely friendly, from the guys in the pro shop to the cart girl. Unfortunately, pace of play was a major problem, and it's the reason I probably won't return. We spent the entire front nine behind a foursome that made us wait on virtually every shot, despite having no one in front of them. There was absolutely no effort to keep pace. They stood over and analyzed every putt like the U.S. Open was on the line. Thankfully, they left after nine holes. We made the turn and the course was wide open. Great! Or so we thought. Several holes later, we caught another group and experienced exactly the same thing for the remainder of the round. Slow golfers are going to happen. The bigger issue is when a course does nothing about it. Someone needs to monitor pace of play and encourage groups that have fallen well behind to pick it up or allow faster groups through. For me, this is one of the biggest differences between many public courses and a well managed private club. A four hour round should be the expectation, not a pleasant surprise. Beautiful course, friendly staff, decent conditions. But if pace of play matters to you, bring plenty of patience.

    One of my favorites in the area. It's a fun course to play although the 15th (correct me if I'm…read morewrong) with water/penalty area always kills me.

    Bayonet & Black Horse Golf Course - Ocean views

    Bayonet & Black Horse Golf Course

    (172 reviews)

    We played both Bayonet (day one - 1:30 pm tee time) and Black Horse (day two - 10:40am tee time)…read more Beautiful courses; great fairways and greens were rolling true (at 11). Biggest complaint there is the slow play. Bayonet we played the round 5:15 mins and Black Horse we played that round 5:30 mins. We were 55 mins behind pace of play when we got to hole 18 and had to wait on the tee box. We waited on average 10mins on each tee boxes and No Marshalls to be seen on either days. We called the club house when we played Black Horse on hole 5. They never showed up. Would I recommend these courses to play? Yes, but get an early tee time.

    Played Bayonet which had been about 20+ years since I was here last time. We had a 9AM tee time for…read moreSaturday. Pro shop staff were great and helpful, paid $25 less than what I was expecting which was great. Let me start by saying this. When you come to a place like this golf course, as soon as you pay grab your cart and bag etc and immediately go see the starter. Check in with them. Our starter, an older gentleman seen we were about 90 minutes early to our tee time. We went to the range etc and upon just putting, he seen us and said we could go right now if we were ready which was almost 40 minutes ahead of schedule. He gave us some pointers etc on the course which helped a ton. The course had our 4 some completed in 3.5 hours of play. The course was in unbelievable shape and the greens were as hard as they get next to probably a US Open. What a great challenge and can't wait to come back here again.

    Stilwell Hotel

    Stilwell Hotel

    (40 reviews)

    For me, a 5-star rating is perfect so I don't give many 5-star ratings. Well, the place isn't…read moreperfect, but it's pretty close. It's a new place. It's a very nice place. It's in downtown Carmel and has a good location. It's clean and comfortable. The staff was always friendly and helpful. We'll probably stay there again. That said, here are the few areas we didn't care for. 1) There are lights under the bed that come on when you get out of bed. We don't want lights on in the middle of the night if we need to get up for some reason because that disturbs our sleep. We asked them to disable that after the first night, which they did. 2) The thermostat doesn't seem accurate. It seemed to be 2-4 degrees warmer than the reading. For example, we set it to warm to 68 which is normally cool and comfortable for us, but when it heated the room to 66, it seemed on the hot side for us. We dealt with this by just turning off the heater. 3) There were literally 4 people standing there checking us in. Sometimes between two of them they even asked us the same question twice. We just want to check-in, park our car, and get the key to our room. We don't need 4 people to do that.

    Small but gorgeous hotel. I want to give like a 3.5-3.8, but am doing a 4. While it has an intital…read morehigh end appearance and price point, the Stilwell Hotel lacks the some of the essentials of a true luxury stay. - Staff: during check in, we were helped by a tall blonde young man with a deep voice . He has 0 customer service skills and should not be customer facing. He had minimal eye contact, cold demeanor as if we were bothering him, mumbling, and just overall unpleasant. He had the demeanor of a bro cashier at a GNC. There was a guy next to him which I assume was IT or something since he was messing with something at the front. There was a woman who brought us a welcome glass of champagne, and Angel - who gave us a brief tour and brought our luggage to the room. Angel and the woman were nice. Champagne was good, however I wish they offered non alcoholic options like a juice or sparking cider. Throughout our stay, we encountered many staff on the property in passing - not a single smile from any of them. Even the housekeeping staff at a BestWestern are nicer than the staff here. - Room: gorgeous but small. Booking a room for 2 does not just mean having a big enough bed, but actually room for 2 humans to move around. There is not enough room to lay your luggage out anywhere, and the bathroom was narrow. I would've liked to have a towel bar by the sink instead of having a silly rock be what holds the towel up. The room is aesthetically stunning and the bed was very comfortable. I loved the ambient lighting options and motion activated under-lighting. I liked that we had a balcony. I enjoyed the soaps / lotions, as well all the nespresso in the room. Air conditioning worked well. Room was very clean. - Parking: parking was easy in the day. We lucked out at night but guests arriving after 8pm had nowhere to park, which we witnessed first hand. We saw a guest told the staff "the lot is full", and the staff said "just take the EV spot". What about your guests with EVs who need to charge their cars for the night? On another day, a large car was parked in the entrance into the hotel (not the street) and stayed there for 15 min which blocked entry for everyone else - i wish the staff came out to inform the guest that they couldn't leave their car the. The main lot is very tight with slim spots and awkward parking angles, but the back lot was good . While this wasn't an issue for me, I can imagine coming off of a long flight, finally getting to the hotel at night, and being frustrated at the lack of available parking. - Breakfast: this is the main reason we wanted to stay here. The breakfast itself is good, not great. The French toast, juice, chia pudding and eggs are best things - everything else is okay as I found some things to be stale such as the waffles and muffins. I did enjoy how the food is displayed, and there lots of variety. Staff is constantly refilling items so you never have to worry about things running out, regardless of when you arrive for breakfast. Breakfast is much later than it is at other hotels, and with a small window (8-10am), which can be an issue if you are planning to eat early prior to a hike. 2 staff stay in the area however they just stare at you from the corner of the room. No smile, no good morning. The first day, I felt like we were being stared at as if we were freeloaders sneaking in for free breakfast. It was very uncomfortable. Not sure if they were staring because we're younger than a majority of the other guests but there really is no excuse. I think they should do a wrist band system or something if they insist on eyeing people. Property- they have a cafe by the breakfast area where you can order hand crafted pizza. We didn't do this but it smelled great. The location is convenient with lots of restaurants within walking distance . As a hotel guest, you get a discount at the Foray restaurant, which is closed mondays and Tuesdays Overall: Beautiful, but I don't think I'd stay again. For the price point and all the amenities, I expected to be in love with this hotel. At other hotels with this price point, I'm usually like "I don't want leave!", but not here. It wasn't a bad stay, but the experience didn't match the price point. I hope they get better staff or else I could see this hotel failing in the future.

    Carmel Valley Ranch - hotels - Updated October 2026

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