Gonna round up to 5 as they are a very busy shop with a lot of cars around but seem to keep it all in order. Had some AC work done and had an issue with a belt afterwards and they made it right. Replaced and was on my way. Great place to get propane as well. read more

Honest and fair priced vehicle repair service shop (yes, they still exist, although rare). I have a 2010 FJ Cruiser that was maintained by the Toyota dealership until they started charging me "pink prices.... Carmel came highly recommended so I tried them first for a basic oil change. Then one day the cars engine light came on, so I dropped the vehicle off. They cane back with clear and fair pricing and I approved the repairs on the spot! 5* Customer Service. This is my NEW shop. I will be using them for my cmvehicles going forward and recommend. read more

We are new in town and friends recommended Carmel for auto repair. Jeff and his team were exceptionally responsive and professional. Provided complete explanation of the issues on our F150 and a reasonably priced fix. Knowledgeable with great customer service. Would definitely recommend and will be returning with both our vehicles. read more

I love this automotive repair shop! Honest, kind and willing to go the extra mile!!! Raymond helped me SO MUCH! Pricing fabulous

Do not go here... my bf took his truck in for something that seemed minor and they tried to charge us almost $4,000 for several repairs that weren't needed immediately. Took it to a very well trusted mechanic for a second opinion and all that needed to be replaced for now was the tires because there was a bubble. Way to go trying to take advantage of people who already don't have a vehicle to get to work, yea let's break their bank read more

this place was horrible and will never go here again. for starters they had my vehicle for 3 days and didn't bother calling me once with an update or just to let me know what was going on. second they changed my water pump, but when putting it back together they didn't bother plugging in my fans to my freon that made my car over heat and almost destroying my vehicle. not to me mention they changed my oil and didn't bother righting the filter, so all of my oil spilled out and almost blew my engine. worst experience i've ever had at any automotive shop. read more

DONT GO HERE!! if I could rate this 0 stars I would. my elderly grandmother took her truck in because her AC wasnt blowing cold air and she just wanted it to be fixed and they let her know the price and she was happy with it. when she went to pick up the truck they said the ac isn't working at all anymore and they're going to charge her more to fix it. They messed up her vehicle even more and tried to charge her and when she asked for the inspection report to see what's wrong they didn't give it to her. read more

Great great great people! Naturally good and will always be our trusted mechanics in the valley. They really go the extra mile! Don't think twice. read more

Highly recommended, We brought our van here after getting a ridiculous quote to fix a clicking noise in the back. They were able to diagnose and fix the problem for a quarter of what the dealership quoted read more

Once again - despite change in ownership years ago, Carmel comes through with honesty, integrity and great service. Our youngest son moved and thought he found an honest shop in S. Scottsdale, but circumstances had his truck back home and I took it back to Carmel. Needless to say, THIS is the place to go! Forever grateful that we have a place to go we can trust, whether I go alone as a woman or our son goes. You can trust them! read more

Have been going to Firestone for years. Needed a wiring repair and they said a diagnostic charge would apply even if they couldn't fix it. Called Carmel - long story short, no up front charge, they fixed it for very reasonable cost, checked emissions to make sure it would pass and couldn't have been nicer through the whole process. Family run business and I will be bringing all my vehicles there from now on. read more

Skilled technicians, great service, honest owner, fair pricing. We had a great experience and will be telling our friends about this place.

Very knowledgeable guys, helped me figure out my niche problem on my truck. Would recommend, kind fellows too.

This was my first time to use the services of Carmel Automotive. My daughter recommended them when my car battery died. Worried that it might be more than a car battery, I headed to Carmel for an evaluation. Bruce explained the service process. After a diagnostic test, it was determined that I needed a new battery. Sergio called to give me the news. The battery was replaced and I am a happy camper. I will definitely go back when the need arises, as I have a 2003 Toyota Corolla with 129K miles. It has had few service / repair needs - but it is aging. read more

I called ahead to check if they could take me for an oil change and they got me right in as soon as I showed up. I previously tried changing my turning signal light bulb and it still wasn't working. I let them know what I did and he said that I put it in backwards. He didn't charge me for putting my light bulb in correctly and I was only charged for the oil change. Since he didn't charge me for the light bulb they seemed trustworthy as I was expecting to pay for it. I went back for a new air filter and cabin air filter a couple days later. read more

You get what you pay for, and the mechs at Carmel are no exception. These guys are not only personable, but they are very thorough. You might get your automobile repair done at any number of places, in the 85029 zip code, but I doubt anyone else will take the time, to do it as well. Shop is well organized, and as clean a place as a lot of restaurants. Glad I brought our automotive problems to Bruce & Mike. read more

We needed some work done on our car and waited several months to do it. When we took it in, while working on the car, something happened to the air conditioning. I was beside myself. We couldn't afford that as well. But Bruce and team fixed it without charge. They really stand by their work and their customers. I HIGHLY recommend Carmel Automotive. We are so glad we found them! They have worked on all of our vehicles, and we'll continue to take our cars there. Thanks Bruce! read more

Carmel Auto is great. We take all our vehicles here and have gotten great service. The owner is a nice and honest man. They have been at that location for over 30 years. You will feel comfortable bringing your vehicle here knowing that they will take care of it at a fair price. No gimmicks or upselling. Just a strait forward honest small business. The repair technicians know what they are doing and you can tell they enjoy their job. It is obviously a great place to work and everyone gets along great. You won't be disappointed. read more

This repair shop has worked on several of my vehicles including my Ford F250, 72 El Camino, 69 Pontiac Grand Prix and my Jeep. They have always dealt honestly with me. They call you and give you the cost before they start the work and when you pick up your car they go over the repairs that were done and show you all the parts they replaced. I will continue to take my car to Carmel. read more

I was expecting a positive experience instead I was confronted with a very dishonest practice. I came in for a faulty AC on my vehicle. They were very quick to give me a diagnostic over the phone without really doing any extensive work to get to that conclusion. They told me $2450, for Gosh sake the compressor alone is $250 part, they were hoping I would take the bait. How can you be sure the condenser needs to be replaced if you haven't even removed the compressor to begin with to verify contamination of the system? It's just an AC, not rocket engine work. When I said I wasn't going to spend that amount they said they could get me by with just the compressor but they'd be no warranty since the condenser could be bad too, they'd do it for $1400. I found an honest shop that quoted me half of the cost to make the repair and charge me no diagnostic fee. The joke with Carmel cost me $165, way to make your money on the back of hard working folks. Stir away from this place. read more

If you're old enough to remember service stations that weren't just gas stations, where you checked your oil and tires at the same time you filled'er up, then this place will bring you back. Maybe not to the service stations of the 1950's, but maybe the 80's or so, before the invention and proliferation of "Git It Cho Damn Self" gasoline. In addition to the ubiquitous self serve pumps and C-store, they also have service bays where you can get your oil changed or other such mechanical tomfoolery. I haven't gotten service or checked their prices, though. As far as gas, you can pump it yourself, sure, but they are using the old school method of charging more for credit than for cash, so be careful of the price. [Using a Valero/DiamondShamrock gas card gets you the cash price, though] Nice thing is they don't try to scam you by advertising the cash price then upping it at the pump if you pay credit; they advertise the credit price, and you get the awesome feeling of getting a nice little discount when you see the cash/gas card price! My cherry on top is that you aren't going to be charged $.50, $.75, or even $1.00 for use of the air compressor, like other gas stations nowadays. The island nearer to the building actually has TWO (2) air pump hoses built right into the side of the island's little wall, one right next to each gas pump! read more

This place is great. Local service, local prices but good quality work. They helped explain many things about my car that I've never been told before. I drive a lot for work to the tune of 40,000 mi per year just for work. Thy recommended adjusting my rear suspension so my tires didn't wear out because of the materials I carry in my trunk at all times. Simple things like that make a difference for me. Thanks Carmel Auto read more

I love yelp, but the negativity and hyper-criticism that comes with it all is not my thing... but this is one is valid and needs to be addressed. I wanted this to be my future "go to garage" given it's long history here in town. The overall first impressions were quite positive. However it quickly moved to the top of my "avoid-at-all-costs garages." Back up a little... My vehicle had just failed its first ever emissions (CO) test and I was in a very clear and present panic mode when I dropped the car off to Carmel Automotive. They smelled my fear and the rest follows. This garage participates in a very small group of statewide mechanics offering the newer ADEQ reimbursement plan. After I told them my budget cap of 400.00 and left my vehicle. 4 days later the owner called quoted 1500 to replace a cat. converter and a tune up. As the owner put it "to squeak me by for the emissions retest." Hopefully the last time I hear the word "squeak" and 1500.00 dollars in the same sentence again. I said no thank you and paid the ridiculous 115.00 inspection fee and took my vehicle to a reliable private mechanic, 40 miles outside of town. Preparing for the worst... The private mechanic first noticed 1 of 2 of the engines air filter clamps was unlatched. He then opened it to find a filthy filter and hose casing. 1 hour and $35 dollars later and a can of seafoam in the gas tank passed my emissions test with strong improvements. I strongly recommend you all to explore the simple issues first with a trust-worthy garage before ever considering Carmel Automotive. read more

Carmel automotive has been our "go-to" for car repairs for three years. It's always clean, everyone is super friendly, efficient and we've always felt the pricing has been fair. Every time we've been there the owner has said hi and interacted with us while thanking us for our business which means a lot. read more

Go see Ben and his staff. There's a reason why the reviews below are all awesome! I've taken three vehicles here over the last four years and have had nothing but honest and upfront experiences with them. read more

My dad and I have been coming to this place for years for all of our automobile repairs. The prices are fair, the work is top notch and the owner, Bruce, is a doll! I would highly recommend Carmel Automotive! read more

Every time I've come here the staff have been friendly and helpful. It's relatively easy to get in and out of the lot and has a service station attached. Snacks are available inside and soda is available in the bottle. If they had fountain drinks we'd be here more often. read more

My family has been coming here for 30 years & Bruce and his crew are the best! They are super knowledgeable, professional, trustworthy, and they go out of their way for you every time. It's now service only, no gas other than propane. I highly recommend them if you're looking for a mechanic you can trust. read more

I have not personally used this mechanic shop for my car however while getting an over the phone estimate they were honest and fair. Our truck's motor completely went out, they suggested a few options which I like a lot! I called four other mechanic shops and they quoted me much more compared to Carmel's Automotive. Ben was patient with me and even suggested if the truck is at a loss they will wait for a tow truck to come pick it back up. My husband and I are pretty sure it's the motor and may not even be worth diagnosing and paying for tow pick-up and return but either way it was nice to have support by them. In the meantime, anyone interested in a project truck? Cheap! read more

I have had service on my Xterra twice now, and I must say that dealing with Ben and Bruce regarding my repair needs has been a pleasure. Not only did they expiditiously perform my repairs, they pointed out additional issues that I should consider repairing in the future. Superb customer service, and fast quality workmanship have been key and I appreciate everything they have done. read more

We drive out way out of the way to take our cars here. We refer all of our friends to them as well. Bruce and his staff are the most ethical people we have met. They don't try to price gouge like most places and they are up front with what needs to be done and what can wait. Their prices are better than other places we have been to. If you have another problem you are worried about, they'll check it out and give you an honest opinion. Bruce really cares for his customers and it's apparent that he loves what he does. He is involved in his community and serves on the board of a nonprofit that my husband and I were part of. His same ethics in business shine through as a board member and mentor to the nonprofit. We are grateful to have met Bruce and will always drive out of our way to bring our cars to him. read more

Great service here 5 stars all the way. Dropped my truck off for front end work and believe me it was in bad shape. They got it done quickly for a good price and the truck drives like new! Reccomend these guys all day. read more

I think it's extremely important to support local business. Fortunately I can do this and know that these guys are very honest and do a fabulous job on repairs. Have been using them for years. You know it's a great place to work because they've had the same guys there for a very long time. Bruce checks out all the cars I buy prior to and doesn't charge me a dime. I would never go anywhere else read more

I use Carmel for all of my automotive needs. They are very professional, knowledgeable, and personable. Very glad to have a shop that has such honest and quality service. read more