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    4.1 (36 reviews)
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    Auto brake repair

    Auto engine repair

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    Outside of Firestone on Bell Road in Glendale, Arizona

    I drove from Chicago just to have Eric at Firestone Auto Care in Glendale Arizona on Bell Road maintain my 2014 Ford Focus. Not only is Eric honest and thorough he has an awesome sense of humor PLUS knows me by name although I reside in Chicago. -My son resides in Glendale-.:) Eric is a superb complete car service agent that will always give you the Firestone motto. I HIGHLY recommend Eric at Bell Rd.

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    5 days ago

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    1 month ago

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    8 months ago

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    2 months ago

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    4 months ago

    great service at reasonable cost. very pleased with the service I received. Nick is The best

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

    They've worked on 3 of our cars and are fast, accurate and communicative. Will not hesitate to go to them again.

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

    I can't say enough about this place! They have my business for sure! Not going anywhere else. Thanks to the team!

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    5 years ago

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    John P.

    Matt, thank you for your review and we hope to see you again soon.

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    4 years ago

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    5 years ago

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    John P.

    Vada, thank you for your review and we hope to see you again soon.

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    3 years ago

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    5 years ago

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    John P.

    Nicole, thank you for your review and we hope to see you again soon?

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    3 years ago

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    2 years ago

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    John P.

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    3 years ago

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    4 years ago

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    John P.

    George, thank you for taking the time to leave us a review.

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    4 years ago

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    3 years ago

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    4 years ago

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    John P.

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    5 years ago

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    John P.

    Anthony, thank you for your review and we hope to see you again soon.

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    Ask the Community - Auto Correct

    Review Highlights - Auto Correct

    I brought my 2016 Ford Focus in today and saw Jim, expecting the worst because I knew some work was needing to be done.

    Mentioned in 2 reviews

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    Christian Brothers Automotive Peoria Thunderbird

    Christian Brothers Automotive Peoria Thunderbird

    4.5
    (245 reviews)

    Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

    Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

    AAA Peoria Auto Repair Center

    AAA Peoria Auto Repair Center

    2.4
    (72 reviews)

    I have had AAA for over 10 years. My wife's car over heated.I wanted the car taken to a shop I…read morefrequent and trusted. The AAA tow driver recommended I have it towed to the AAA Auto Shop to get a AAA DEAL.. So I had them tow it there. The following day I got a email the technician. He said I needed a new engine and it would cost about $15.000. Mine you the car was a 2012 buick enclave maybe $2500 to $3.000 Maybe. I HAD IT TOWED TO MY SHOP OF CHOICE. It needed a heater hose. New radiator fan belts oil change. Total cost$2.100. Shame on you AAA. NEVER AGAIN.

    My son works near this shop. His car broke down (2006 Acura TL) due to overheating. He's 24 y.o…read more and I bought it for him when he obtained his nursing license. I had asked my son to get it towed to this location because it was right next to the hospital where he works. When the car was towed there, it was already closed. The next day, a guy by the name of Craig called me. He said he does not know why the car was there. I explained what happened over the phone as I do not live in that area. He then first said there will be a diagnostic fee over about $200 but I will get a discount as I am a AAA member. I reluctantly agreed as the rate for diagnose was pretty steep. I've seen shops charge maybe around $60-80 and I thought that was high. Now this shop charged $200 I thought to myself. My son had to drop off the keys and as soon as he did that, I got a call back from the shop. Not the same guy I spoke with but now a guy named Michael. Michael explained to me that the radiator and fans needs to be replaced. Head gasket was blown and likely need engine replacement. He went further to say that the engine would fail compression test and would likely return even if fixed so not worth keep putting money into it. I then asked him "Do you have picture of the blown head gasket you're speaking of?" He then said "No I do not" He then went on to say that he knows of someone who can salvage the car and would pay out few hundred dollars for it. He went further to say that on the condition that it has a clean title (in other words, no salvage or otherwise. Wait, why does it matter whether it's clean or not, if your friend is going to part it out??!!) Something in my inner voice told me to just say "I will think about it". I then immediately called my son. It seems that Michael had asserted similar problems about the car. So we chatted a bit and decided it would be better to get it towed to my house so we can get a better picture. So my son went to the shop before closing to pay the diagnostics fee and to get the key. He then called me saying "Michael" was rather upset that he went to pick up the car (amusingly). We both agreed that this guy Michael was shady. He knows of this friend that he used to have vehicles salvaged (red flag) for number years (those poor customers who got baited into his "doom and gloom"). He will take it and part it out (yikes). While we were talking, Michael kept saying he did not appreciate that I was insinuating a possible misinformation about the diagnosis. He then asked me "do you know how many years I've worked here?" That's not the issue. Though my fault that when I called, I got a bit heated but I later apologized. But even before I had finished talking, he said "this call is done" then hung up. I called back and apologetically asked if the diagnose was done by him. While asking him the question, I told him that if I had hung up on my customer just because the customer was upset, does not matter who's fault it was, I'd probably be fired on the spot. While I was speaking, he kept interrupting me so I had to keep saying "can I finish speaking then you can speak?" When I pressed him who had diagnosed the vehicle, whether it was him or Craig, he hesitatingly said it was a guy named Rodney. Then I asked him why I did not get a report of the diagnosis. To cut to the chase, he said he will scan the report and email it within 15minutes. Now it's been several hours on Saturday 5/9/2026 and still have not seen the report he had promised to send within 15 minutes or so. This all feels surreal as how can AAA do this to me and my son! 5/18 Update: Lakshmi Pal from AAA Customer Relations contacted me via BBB case ID 24844257. She's trying to spin it like a repair issue. Nope, it was the shop trying commit fraud of taking my son's Acura under false pretenses. Neither of us received official diagnostics report. 5/13 Update: After Zach's Garage of Tucson changed the thermostat and the radiator (see attached photos) it's now running smoother than ever before. By the way, I've reported this shop to AG of Arizona. I am now contemplating to press criminal charges against this shop. 5/12 Update: Still no report received. My trusted mechanic just called me saying it needs new radiator and thermostat ($639.23+$207.28, incl. labor), and he replaced them and now running perfect. Michael failed at his illicit attempt to commit fraud to a AAA member. BTW, to date, AAA never reached out to me about this. 5/11 Update: Michael still has not sent report. 5/10 Update: Car was towed back to our house. Car started up just fine, no smoke, or no weird smell. Seems to run very smoothly like a Honda engine should. I will get it checked out by my local "trusted mechanic" and update this review as soon as I have it. 5/9 Update: It is now 16:27 MST (Phoenix Time) Saturday, 5/9/2026, and business is closed (closes at 4PM on Saturday). I never did receive the report he had promised to email at around 8:15AM this morning.

    Sun Devil Auto

    Sun Devil Auto

    3.6
    (127 reviews)

    Brandon went completely over the top for me!!!! my name is…read morebrittany the girl with the weird noises coming from your car and the dad who came and picked her up lol 2011 Kia shortage black. But they took care of me like no Other car shop or repair shop has ever done for me they are absolutely amazing and I would 100% go through them I got my AC done a few months back and they had the compressor even the second that I called told me to come in and got me in right away they quoted me like a long wait time and it was literally half that!!! right now so if you're looking for auto care needs come to Sun Devil auto, ask for Brandon because he is absolutely amazing in every way. Truly professional but has empathy and that's hard to find in an employee. Brandon actually cares about the customers he listens to you and cares about what's going on in your life and really tries to make things go the smoothest that they can!!! if he could be promoted I would recommend that because he's an amazing team member, and I hope to work with him and this auto shop for everything I need in the future. THANK YOU

    Worked with Puna on my car. They did such an amazing job finding the problems with the car and…read moreexplaining to me what needed to be done. My A/C stopped blowing cold and I figured it was the condenser. In the inspection report they even included photos and videos which was so helpful. Puna is such an honest man and I am glad he is helping with my car. Definitely recommend!

    Auto Correct - autorepair - Updated June 2026

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