The shop replaced some wheel sensors and one of them was a bad sensor, I called the shop and they said bring the car in and they'd make it right. Really love how the shop stands behind their work. read more

I was quoted an absurdly high price at another shop to replace my clutch. This shop was fair and open about their pricing, saved me a ton of money, and provided outstanding service. Highly recommend for anyone looking for an honest mechanic. read more

Great service definitely recommend took long then expected but great price for fix head light and windshield wipers for $44 dollars.

Definitely a contact you want to keep in your phone. He came out same day, inspected my truck, and provided spot-on insight on how to proceed & how I can save the most money doing it. I usually am afraid to consult mechanics due to potential gouging, but this business is anything but that. Honest, humble, friendly, straight to the point, no BS. That's what I like and will always have me returning. Highly recommend! read more

I needed to get a car ready for my daughter to drive. It had been sitting a while and was making a horrible sound. I took it into Jake's and they diagnosed the problem. A prior mechanic from a different shop had improperly installed an engine bolt and the engine block needed to be rethreaded. This problem was messing up how the pulleys worked. They fixed it and now it runs smooth and quiet. I also had them change the oil and fix AC. This was the second time that I had gone to this shop. My previous experience was just as good. I will continue to bring my family's cars here. They did great work and have great prices. read more

Jake's auto repair is amazing! I have only had great experiences with them. They are very trustworthy and honest as I have taken my car to them a few times. I would definitely recommend them! read more

I just went for my regular service but also needed an alignment. The fact they have a new alignment machine made it so convenient on top of driving away feeling as smooth as if I was just driving off the lot with a brand new car! read more

It was great. He took care of our truck right away and prices were great . He also fit in a friend of ours to do an oil change right away and offers a GCU discount yay. Thanks again read more

For 6 months my battery was dying every month. I took it to 4 other people before coming here, no one could tell me what it was, no one could help me. Mark figured it out in an hour and I had a running car back the next day...it seems mechanics are like doctors. They have different levels of skills and knowledge and they don't all know what they are doing, but this place does. So grateful! read more

My daughter goes to school at GCU. She came down for a visit to Cali for the weekend and when she was leaving I notice her car didn't sound right when she started her car. We were nervous because we really don't know any auto repair shop out in AZ. I was recommended by a lot of parents that have their children going to GCU. My daughter went they checked it out and told her it was her starter told her the price and told her if she would like it fixed come back in the morning at 6am and they will have someone take her back to school and once it was done they would call her and pick her up again. They also told her that if anything else was wrong they would call her. She was so nervous because usually she has us her parents to do all of this. She said everyone was nice and she got a call back saying her was done only took them 2.5hrs. I told her that is going to be her permanent Auto repair shop when she is out in Az. read more

Need car repair??? I was referred to Jake's Automotive, and saw them in this group as well. LOVE THEM. I'm currently in the waiting room, waiting for our car to be done, and the way he (Mark) treats each customer is great. Most are GCU students. Fairness, integrity, fair/great pricing and expertise. Discounts for students as well. Highly recommend. Jake's Automotive 2516 W. Bethany Home Road. (602) 246-4900. read more

Update 8/16/24 Yesterday It was brought to my attention that I had sparks coming from my rear tires. It turns out that the alignment I received was way off and it caused the inner part of both rear tires to wear down to the wires in a span of 4 months. To be fair, it is my understanding that Firestone does the alignments for Jakes. Pretty common as most auto repair shops don't have their own alignment rack. I took the vehicle back to Jake's and Marc, the General Manager said they would give it a look and figure out what happened. Keep in mind these tires were less than a year old and not wearing excessively before the alignment. I got a call from Marc today and he indicated that he just didn't know why the alignment was bad, but his offer was that he would buy two new tires if I paid for the next alignment. I swallowed hard on this one because I felt like I had already paid for the bad alignment that caused the problem. Marc and I went back and forth a bit and I relented and agreed to pay for the 2nd alignment, though I think he senses my dismay. Once I got to Jake's to pick up the car, I was reaching for my wallet and Marc put the keys and invoice in front of me and said I was all set. I asked if he wanted me to pay for the alignment and he said no and everything was fine. I'm sure he was swallowing hard at this point. What I want to point out here is what I've said in previous reviews of this place. I believe they do the right thing. It's why I've been a customer there since I moved to Arizona in 2009. I have even driven over 2 hours when I lived in Sedona to get work done at Jakes because they are trustworthy people. So while I think maybe we had a little disagreement over a $70 alignment, in my mind Marc did the right thing and the crew at Jake's righted the situation. I still highly recommend Jake's for honest, quality work! read more

This auto shop is the only one I have found that treats me with respect and kindness. From the beginning of giving them a call to see if they had availability to look at my car, to the day I picked up my keys, they are professional and caring. I took my car in to have the AC fixed about a year ago. Recently my car was overheating due to a malfunction in the coolant reservoir. Mike looked at my history and let me know that a part they had fixed has a warranty on it and they were able to assist me with no cost. The spent hours on my car and returned it with the part replaced and completely fixed. I never would've known I had a warranty if it wasn't for the honestly and care of these employees. I cannot thank them enough for their help! read more

Jake's is a wonderful place, no matter how big or small the service required. Mark was extremely helpful and always willing to work with me, making sure I was safe to drive on the road. The value of the work for the low prices they charge has earned nothing but good praises from me! Although I'm sure my car wasn't the easiest, they always provided quality service. Highly recommend. read more

marc is very kind and helpful! always looking out for his customers and they do a good job:)

5 stars of the Bat. First shop I've ever dealt with and got the reassurance i needed. Complete honesty. quality in such a wide scope all I can say is give Jakes a chance to look at your vehicle they are the best around. I have been ripped off before from many shops and paid for parts I didn't need. Not here at Jakes Auto. Here passion to want to help others and guaranteed work is all you'll get with this shop. Thank you so much Mark.,my truck runs like I've got a new truck. see you soon for service . read more

My grandfather has been a loyal customer of theirs for YEARSSSS! I was hard-headed when I was younger and have had several cars experimented on at other places before I finally listened and came here. I'll never go anywhere else again. At the time I started coming here, Bill had taken over. Now it's Mark and he is just as awesome as his predecessors. It's a family run place, so they care about their business and you can tell that they care about the customers and your satisfaction. The staff are all always so incredibly sweet. If you are looking for quality work from great mechanics who are NOT looking to rip you off, but to actually earn your CONTINUED business, then you need to come here. I didn't realize this for a long time, but they have a key drop in case you ever have to drop off after hours. read more

I've been coming here for years. Same great service so far with the new owners. I really like the appointment system. If all you need is an oil change, make the appointment before 9am and they will have it done in 30 minutes or so - which is good for a full service shop. New owners are very friendly and have been good to work with. I'll keep coming back and I recommend them. read more

Trouble finding good, honest auto repair, look no further then Jakes. Needed spark plugs replaced & other shops wanted a fortune or didnt want to tackle plugs in a 2010 F150 but went to Jakes & couple hrs later had new plugs at a decent price, running like new so A+ & provided Uber to & from shop as well. read more

Jake's automotive is truly the best mechanic in the valley. I recommend this business 1000 times over any other. My entire family has been bringing their cars here for the past few months and each time we receive nothing short of exceptional service from Mark, Shae, and their team. I was diagnosed at a different mechanic for over $1100 in repairs and Mark and his team found the real issue and took care of me for free! This kind of dedication, honesty, and commitment to excellence is something that every mechanic in Phoenix should be emulating. I have nothing but excellent things to say about Jake's automotive, and they have my business forever. Mark and Shae, thank you again so much for everything you did to help me and I encourage every person reading this review to trust your gut and bring your car to Jake's! You will be thanking yourself and thanking God that you did!! read more

Amazing employees and the kindest owner! I walked in with no appointment or call ahead because my check engine light was on. Got it checked out and fixed within hours! they explained everything to me In terms I would understand (I know nothing when it comes to cars) read more

Clearly my car is disabled with a flat tire and now damaged wheel thanks to the shitty dude at this place insisting I move my car for his customers while I'm clearly having a panic attack waiting on my roadside assistance...could you offer to help a disabled vehicle at a CAR REPAIR SHOP? Of course not! Move your car so my customers can get in, you have 2 driveways and if your a$$ hat tow driver would move HIS WORKING vehicle your customers would have no issues getting in right? Screw you Jakes auto...no common courtesy what do ever, you could've had another customer but, no...and you can pay for the damages to my wheel...a$$ whole read more

My check engine light turned on in my 2019 Jeep Cherokee and the dealership wanted to charge me $156 and keep it for 3 days just to diagnose it. I brought it to Jakes and worked with Marc. His guys were able to diagnose the issue in 15 minutes. They ordered a part for me and I spent less than an hour in the shop while they replaced it. Super efficient, knowledgeable and friendly. read more

We had taken my sons car there after going to another auto shop that was telling us there was over $3,000 worth of parts and labor we needed! It is SO nice to find a auto shop that is honest and you know you can trust what they say you need! Thanks for taking care of my sons car and being so awesome! We won't take our cars anywhere else! read more

Jake's Is the go to for all your Auto needs. I had a piece of wire in my tire and they ensured I was on the road safely and got me a new replacement quickly! They are always so friendly and helpful at Jake's a very honest auto repair shop! I highly recommend! 5 stars read more

Great local auto shop! I went in a couple days after my battery light turned on while driving. Marc did an initial check and told me it was the alternator, said he could have it done in 45 minutes if I was willing to wait (if not, they'll pay for an uber back to where you live and another in the morning to pick your car up again). I was out in less than an hour plus GCU students get 10% off! read more

Great place to get your vehicle repaired. Jake's place is fast and reliable. They are also moderately priced.

Jake's Automotive is great they are always busy so call ahead and make an appointment. Professional and courteous Reception. They will answer any questions I have on the spot. I've brought a couple of vehicles to Jake's. They always do excellent work. From installation of a lift kit on a Jeep that requires cutting and welding. They did an awesome job on the installation. Made it look factory the welds were clean and professional right down to painting over the welds with rust inhibiting primers. Even simple oil changes come with a vehicle inspection. If they are just doing simple routine maintenance to keep me safe on the road or upgrading my weekend warrior for the trails. I trust Jake's Automotive to do it all. My Dad always used to tell me "Good work isn't cheap and cheap work isn't good." They are reasonable and won't sell you anything you don't need to keep you and your vehicle safe and sound on the road and off. read more

Jake's Auto Repair - Stock height Jeep Grand Cherokee. - Auto Repair Near Me - Phoenix, Arizona

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I've been back for my normal oil change and 60,000 mile maintenance. I notice each time I visit, Bill will let me know what services I have coming up in the future. As a business manager myself I notice the urgency each staff member has toward the needs of the customer. While waiting, the lovely gentleman Jaime who will give you a ride home or to work comes in and says hi to us and asks if we need a ride. When I ask questions about my invoice, Steve answered by sharing information about how a particular part of the engine works and the intake etc... How the part plays in. I feel grateful to have an auto shop that respects me and that I can trust. To the smallest detail- they wiped the bird poop off my window! That wasn't on the invoice... My uncle is currently car shopping and any used car we consider will be inspected by Bill and Steve at Jakes auto BEFORE the purchase. We have done this in the past- at $57 they will pop it up on the riser and see if it has been in an accident or any major problems that could arise. read more

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Such great service! We drove from San Diego to Phoenix on New Year's Eve and the our car broke down once we arrived in Phoenix. The transmission needed to be rebuilt and Jake's Bethany helped us with the problem. Mark the manager was great in keeping in touch with us and helped us so much throughout the whole situation. read more

I CAN NOT say enough great things about this company! Marc took such FANTASTIC care of my daughter's car and she couldn't stop raving about how nice everyone was! This company will definitely be my go to anytime I need car service. Thank you for such great service!! We are so grateful! read more

Truly just an amazing place. Employees are kind and welcoming. Owned by a wonderful family. Recommend for anyone and everyone needing whatever work your car needs! read more

Jake's Auto Repair was a great choice for me being an individual that knows nothing about cars. I have struggled to find a reputable company to help with car issues so I am happy to have found this shop! Marc was great to talk to, got me in the next day, talked me through everything and kept me updated throughout the process. Would highly recommend and will be returning if ever needed! read more

Bill is the BEST! JAKE'S has been our auto service and repair go to for 15+ years. ALWAYS Honest, kind and personable. No one likes to spend money on repair but when you have to, this is the place to TRUST. read more

Jake's is the best. Excellent service you can trust at reasonable prices. Honest and trustworthy, I highly recommend Jake's.

I just moved my daughter to GCU. I had her car worked on by a local shop (Central IL) and thought it was fixed. We Hauled her car 1500 miles only to have it still not working right when we backed it off the trailer. I was already stressed with the move (first time away from home) and having car issues only compounded it. We were blind as to who to take it to that could be trusted. My wife found Jake's on the GCU site and I called them the next day. Mark was great!! He got us in right away to find the needle in the haystack issue we had. He even paid for the Uber back to GCU!! We thought we had it fixed and he didn't charge me, but the check engine came back on. He was able to get us right back in and after a couple of days, he had it fixed!!! He was able to remove tons of stress by helping us out. I didn't want to leave my daughter at school without reliable transportation. I highly recommend Jake's. Mark and his wife are top-notch and go out of their way for everyone. This is one reason why they were awarded a Best of Phoenix!! read more

I cannot say enough good things about this place! Mark in particular. I'm just a young lady who knows absolutely nothing about cars, and my car overheated- fortunately next to this professional auto repair shop. Endless thanks to the kind-hearted worker named Mark, as I was anxious in an unfamiliar part of town and my car was breaking down. He was kind enough to end a phone call he was on, to come over and check things out. He calmed me down by immediately knowing what the problem was and gave me a fair estimate. The shop was closing, but he offered to let me park my car in the front or back locked lot to ensure my car's safety overnight as it was needing a tow. It turns out my parents wanted to tow the car someplace as they wanted it looked at by a personal friend- and he was super cooperative in helping us arrange triple A towing and even refused a tip when offered as our appreciation for his selfless assistance. I will recommend this business every chance I get. Mark, thank you for helping a naive young woman like me feel safe in an unfamiliar part of town. read more

Jake's Auto Repair is amazing! Very honest about what your vehicle needs and great prices. Mark and his wife take great care of their customers! read more

The AC in my truck went out. Jakes got me in same day. Mark and Shay were extremely professional. All I needed was a recharge and they got me done quick while I waited. Lobby and shop are clean and there is cold water and coffee available for the customers. read more

Trying to find a good, credible mechanic that won't give you the run around? Try Jake's Bethany Auto on Bethany/27th Ave. I've been taking my vehicles to Jake's for at least 10 years and I have to say they offer the best service in town. They are a bit more expensive, but the job is done right and on-time with each visit. They always give you repair alternatives if money is tight and they never upsell you on additional services. In fact, I trust these guys so much that I even called Bill (owner) and asked his opinion on a few vehicles before selecting one. These guys are great. You don't want to go anywhere else. read more