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    CarMax

    3.1 (52 reviews)
    Closed • Closed
    Updated over 3 months ago

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    Reviews With Photos

    Brittany S.

    I've gone to carmax a few times in the last 15 years and they've been nothing short of amazing to me. From start to finish carmax has your back. I especially appreciate never having to go to a dmv to get my car registered or to pull up 2k for taxes. Carmax always wins.

    Abe M.

    All CarMax is awesome, Especially this one I'm going through a DMV process because I'm from NV. One of the DMV requirements for registration is to get a inspection. I show up to this CarMax and they finished the inspection less than 10 minutes and didn't charge me. Customer service is super awesome here!! I see a lot of brand new inventory here. Come visit CarMax!!!

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    9 years ago

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    9 years ago

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    13 years ago

    Purchased my truck from Carmax and have had to have it worked on once. Great place and quick service!

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    9 years ago

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    9 years ago

    I worked with Jessica and it went very smooth and easy. She had everything ready for me to do when I got there and paperwork went quickly

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    10 years ago

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    CarMax T.

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    8 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    “I especially appreciate never having to go to a dmv to get my car registered or to pull up 2k for taxes.”

    Mentioned in 3 reviews

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    Blue Springs Ford

    Blue Springs Ford

    (84 reviews)

    Requires customer's payment for the using a credit card for payment of service…read more Nice waiting area.

    UPDATE, SEPT 28: I have spoke with the lender, again and they have been unsuccessful in speaking…read morewith anyone from the dealership. They also informed me that they have NEVER HEARD FROM THE DEALERSHIP, even when we returned the vehicle per Blue Springs Ford's request. (Which they should've done) What should someone do when they tell me no more correspondence, AND they don't respond to the lender???? Blue Springs Ford has been dishonest, combative, and unprofessional. If you see in the pics, I've been told 2 times they will no longer correspond with me. WTH PEOPLE, YOU HAVE THE VEHICLE AND ARE NOW WRECKING MY CREDIT. UPDATE, SEPT 22: I just heard from Chance Baker, a Sales Manager there. His professionalism it seems is out the window, as his response was in bold, oversized letters and made sure to point out "This concludes our correspondence. For real this time." RUN FROM THIS DEALERSHIP, THEY ARE AFFILIATED WITH SMITHVILLE FORD IN WHICH THEY DID SOMETHING SIMILAR, BUT USED MY INFORMATION ONLY WITHOUT PERMISSION. UPDATE, SEPT. 21: We have the lender calling us looking for their payment. Blue Springs Ford said they would straighten out their mistake and here we are, no car, no resolution and a lot of phone calls. Update, Sept. 16: We returned the vehicle to the dealership so they could unwind the deal. That was 3 days ago and we're still waiting to see if deal has been unwound. The lender is reaching out as well to me, because they haven't heard from the dealership. And sadly, the GSM didn't even know it had been there since Sunday as of this morning and he's been included in ALL EMAILS. And the first communication I had from him after all this time included a snarky comment that was uncalled for and extremely unprofessional. On July 30, 2026 I submitted a credit application with this dealership as a CO-SIGNER. But not before I spoke with Chance Baker, one of the Sales Managers. I explained the fraud scenario at Smithville Ford (I had no idea these dealerships were Balderston Auto dealerships) and said I would fill out as a co-signer if they would initially only submit to one bank and that I would only unlock 1 Credit Bureau & not all 3. He let me know which one to unlock, which I did. We arrived at the dealership to complete the deal and thought everyone was on the same page. (Salesman was well aware of scenario and made sure to keep me as secondary on all paperwork on his end) Imagine my surprise when I learn that I'm Primary on the loan when the bank sends me the Welcome packet. I was a co-signer/applicant and Blue Springs Ford altered that credit application. Plain and simple. This should NEVER BEEN DONE WITHOUT DISCUSSING AND GETTING MY CONSENT, it's the law. And to top it off, the AWD vehicle that was purchased has 2 sets of different tires on it. BIG NO-NO. So at this point I'm waiting on Blue Springs Ford to address and correct these scenarios. RUN from this dealership.

    CarMax - usedcardealers - Updated October 2026

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