I've waited quite a while to post this review because sometimes when purchasing from a dealership…read more(regardless of vehicle or toy) the post-sales transactions don't always match the initial sales hype. I can confidently say that's not the case with Outlaw. I've been overly satisfied with every experience there which has led me to purchase two Harley's (within 14 months) from Outlaw. My sales guy Jerry has always taken the time to answer all of my question and provided his honest professional opinion regarding bike fitting (it's a thing). Of course, when buying from a dealership, there always back and forth negotiation, but I've always felt I've got a fair deal. Stop in and see Jerry for next time you're on the hunt for a new ride. Here's a great example of the outstanding service and while I'll continue to be an Outlaw customer. On the trip to Sturgis this year, I trailered my bike and unfortunately during transport, my brother's bike next to mine shifted loosening the straps which rubbed against my saddle bag causing several decent sized scratches. I stopped by Outlaw to see if they recommend someone for body work. Instead, they had their detail/delivery guy Shaun take my bike back to see what magic he could work. He spent a good 30 minutes buffing the scratches out of my bike and they didn't charge me a dime. I definitely wasn't expecting that to be on the house. (I tipped Shaun because he did an outstanding job.) Another example: My passenger foot pegs kept falling down while riding. There's a small spring (or some small part) that's not covered under the factory warranty. The service guy Scott bough the small parts for me and installed them himself. I could continue to write a novel and call out most of the staff, but I have to end this somewhere. Shout out to Chris and Andy in parts, Maddy in Motorclothes for the stellar service.

I got my bike from there, Immaculate vibes all around! They have an amazing stuff and I love…read morespeaking to literally everyone in there. If you're looking for a new bike any of the salespeople are great to work with, but I'd especially recommend Jerry Lynch. He's been a stand-up guy in the business for many years. And even if you're not looking to buy a bike, their events are always a good time to check out.

Huge shoutout to the team at the Blue Springs O'Reilly location on Highway 7! I pulled in with a…read moresudden coolant leak on my truck and a broken fitting that wasn't standard. The staff went above and beyond to help me diagnose what was going on, sort through parts, and figure out a real solution to get me back up and running. Outstanding customer service, patience, and automotive knowledge when I really needed it. Thank you Bill. P.S. They are Starface pimple patches lol.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We needed a new vehicle and as we have had excellence results at this dealership, we figured we…read morewould give them first chance. I contact Romeo Sok and asked if the dealership had a specific car in a specific color (Santa Cruz/Rock Blue). He sent the info pretty quickly on a Friday and Monday we arrived to find it ready for us to look at and test drive. McCarthy Hyundai has never let us down and we now have a favorite new salesman, Romeo Sok. Get with him if you need a new car.

I am incredibly disappointed with the service department at McCarthy Hyundai in Blue Springs, MO…read morefollowing an experience I had on June 5th. If you value your time, I highly recommend taking your vehicle elsewhere. I brought my Hyundai Santa Fe in for a scheduled 9:00 AM appointment for a basic oil change and a tire balance/rotation. Upon arrival, the service representative assured me that the work would take approximately 2 to 2.5 hours. Trusting their word, I planned my entire day around that timeline. The Reality of the Experience: The Delay: After waiting for 3.5 hours with absolutely no updates, I finally went to check on my vehicle myself--only to discover they hadn't even started on it yet. A Widespread Issue: I wasn't the only one. The waiting room was filled with multiple other frustrated customers who had also been left waiting for hours on end for simple services. Management's Response: I ended up speaking directly with the Service Manager, and his only response was to say he was sorry and that they were "behind." No kidding they were behind! Forcing customers to wait over four hours for a basic oil change and tire rotation without a single proactive update was completely irresponsible and unacceptable. Saying "we're behind" does not excuse a total lack of communication and respect for a customer's time. This dealership seriously needs to get their house in order to better serve their customers. It reflected incredibly poorly on the Hyundai brand, and I will not be returning to McCarthy Hyundai.

Very competent commercial manager helped turn brake rotors safely faster than I thought possible.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I was recommended by a Chevy dealership in Kansas City to contact Potter Truck Covers for a Century…read moreShell. I placed a phone order with Potter and we had a glitch in the size of shell (no fault of theirs). The owners were extremely helpful, patient, considerate and professional. The Potter family were quick to respond and made it a priority to make everything right. As a small business owner myself, customer service is key to long term relationships. They will definitely have my business from this point forward. If you're in the market for a Century Shell 07-13 Chevy 6 1/2 bed, they've got a gorgeous burgundy one available. If you're looking for any other Shell / Cover these are the folks you want to go to! You can reach them at 816-229-4292. It's a short drive from KC and I can guarantee it's more than worth your trip.

After visiting several places in KC (and getting ignored) I was treated like royalty by the…read morePotters. He took the time to show me the different brands and described the differences between models. I choose a hi-rise model by Glass-Tek for my Toyota. Yes, I realize that this review is dated, it was 1986, but the same people are running the business and hold the same values today as they did back then. I know this because I am in the same business now up in St. Joseph and our customer base crosses occasionally, and I've NEVER heard a bad word spoken about them, only positives! signed Jim Grieves

While I was getting an estimate for rear end damage, the gent looking at my car snapped my fender…read moreinto place so my car would look its best until it was in the shop. They were about 6 weeks out, so we scheduled an appt to get the car repaired. The shop was ready for my car at the appointed time on a Monday. By Friday afternoon, I had my CR-V back and she looks great!

Apparently the "insurance" doesn't pay to blend paint. Any body shop should be embarrassed to send…read morethis type of product out the door. The guy tried to make excuses saying that they do t even come off the factory floor matching bumper to metal. If that were the case why did the other side match and why does the front bumper match on both sides? #progressive This is the product of their insured T-boning my 17yo and of course I have to drive the rental not her. This is not working out well. Time for the attorney I guess.

We've experienced Universal Auto Plaza recently , Blue Springs and Odessa…read more We bought a GMC SAVANA. Many dealerships could learn from their customer service, quick response and customer care . We had the pleasure of Melissa ( ?) handling our after purchase needs . So friendly, professional and willing to go the extra mile. We enjoyed looking at their low mileage vehicles and new cars . Great prices . Great experience . Service department is top notch

Hayden Harris is a great salesman, and he really went above and beyond to help us get the best deal…read morepossible. We got a 2017 Honda Accord from the Blue Springs, MO location. It came with a great package at a great price, and far better than expected financing. I would highly recommend shopping for your next car at Universal Auto Plaza! -Greg M. Gardner, KS