I've waited quite a while to post this review because sometimes when purchasing from a dealership (regardless of vehicle or toy) the post-sales transactions don't always match the initial sales hype. I can confidently say that's not the case with Outlaw. I've been overly satisfied with every experience there which has led me to purchase two Harley's (within 14 months) from Outlaw. My sales guy Jerry has always taken the time to answer all of my question and provided his honest professional opinion regarding bike fitting (it's a thing). Of course, when buying from a dealership, there always back and forth negotiation, but I've always felt I've got a fair deal. Stop in and see Jerry for next time you're on the hunt for a new ride. Here's a great example of the outstanding service and while I'll continue to be an Outlaw customer. On the trip to Sturgis this year, I trailered my bike and unfortunately during transport, my brother's bike next to mine shifted loosening the straps which rubbed against my saddle bag causing several decent sized scratches. I stopped by Outlaw to see if they recommend someone for body work. Instead, they had their detail/delivery guy Shaun take my bike back to see what magic he could work. He spent a good 30 minutes buffing the scratches out of my bike and they didn't charge me a dime. I definitely wasn't expecting that to be on the house. (I tipped Shaun because he did an outstanding job.) Another example: My passenger foot pegs kept falling down while riding. There's a small spring (or some small part) that's not covered under the factory warranty. The service guy Scott bough the small parts for me and installed them himself. I could continue to write a novel and call out most of the staff, but I have to end this somewhere. Shout out to Chris and Andy in parts, Maddy in Motorclothes for the stellar service. read more

Outlaw Harley-Davidson - 2020 Road King Special - Motorcycle Repair Near Me - Blue Springs, Missouri

I got my bike from there, Immaculate vibes all around! They have an amazing stuff and I love speaking to literally everyone in there. If you're looking for a new bike any of the salespeople are great to work with, but I'd especially recommend Jerry Lynch. He's been a stand-up guy in the business for many years. And even if you're not looking to buy a bike, their events are always a good time to check out. read more

Outlaw Harley-Davidson - Me and the 2024 fat boy I got there - Motorcycle Repair Near Me - Blue Springs, Missouri

Came in yesterday with my husband was greeted by several employees that's why I'm Giving this place 5 stars but to be honest you all had hardly any women's apparel- kinda disappointed ! Lots of motorcycles and lots of men's clothing - wish you all had more women's ---- read more

I was here on vacation from California and was looking for a souvenir for my son. I came in with my two friends, I'm sure us three "grandmas" looked out of place. Dylan helped me out, and I want to say, he went above and beyond, I got the perfect t-shirt. Customer service here was fantastic. Thank you for a wonderful experience. read more

Hands down the best Harley dealership in Kansas City Area. I rent motorcycles as a business and do all of my business with Outlaw. Sales, Service and Parts they do it all. read more

Great staff, exceptional service and very professional. They have a great selection of bikes and fully stocked with parts.

Well... my hubby and I have been back here about 6 times in less than a month. We have had so much fun just chatting with everyone here. We have been going back and forth about which upgrades to make between my sporty and his street glide. The team here did such an amazing job working with us for our best options and outcomes. Today we are proud new owners of a 220 CVO street glide. . I am keeping my sporty and riding his street glide for tours. (Can't wait you come back and trade in my sporty soon too, I see you Fat Boy 30th anniversary)!! The most comfort I've had at many many many Harley dealerships... I won't go anywhere else for my upgrades, parts and fashion! A+ fam!! You won't regret coming back I visit here. Special thanks to Kyle, we had the best time shooting it with you. He really helped us with our decisions that were all over the place. He, Dillan and Sam really worked with us to get everything perfect and ready to pull the trigger. I myself had fun shopping with Erin and Matty thanks girls ‍!! Also thanks to Sean for the delivery!! read more

My wife and I were looking at the Bluebook value on our 2020 Tri-Glide online. Not 10 minutes later we receive a phone call from Outlaw Harley Davidson in Blue Springs Mo. They say their interested in our trike. After we answered a few questions they said they wanted it and shot us, what we felt was a reasonable offer. They made arrangements to pick up the trike. They picked it up in the Am and that PM we get a call saying they lost the quote sheet and don't remember dealing with us on the phone. I demanded to speak to the sales manager. Of course he was busy and would have to call me back. An hour later he calls and now the whole story has changed. He states my trike is trashed out and they're no longer interested. I then ask him his definition of trashed out. He says there's corrosion on the mirrors and some of the chrome. We wanted the service department to look it over. Besides the very minor corrosion it was in near mint condition and threw us a ridiculously low offer. We then said get it back to us today. Once we had it back my wife and I polish the chrome. The whole process took under 3 hours and it was back to showroom condition. We sold the trike the next day to another Harley dealership in thr area. They paid us $2000 over Outlaw Harley Davidsons offer. We've bought 5 Harleys from these backstabbing. But never again​ read more

So I picked up another sport bike a few weeks ago, I go to this location for everything from Helmets to gloves, to locks. They are insanely good at what they do, they employees are very professional and get it done right. And the helmet girls are cute as fuck. 10/10 on this location read more

Found an ad on Facebook marketplace for a bike. The bike needed some carb work after conversing for almost a week with the sales rep. i'm told they cannot sell the bike because it will not pass inspection. I would have paid for the repairs plus the asking price of the bike. Instead they wholesale it out because it's A metric bike. After being told that The sales rep is going to "see what they have to do". It's sold out from underneath me as a whole sale bike. I am not trying to be super about myself but I work full time and go to school part time on top of being active in life. So it's not that this is just disappointing it's a waist of time. WHY ARE YOU LISTENING BIKES YOU CANT SELL. it's a waste of the dealerships time and money. it's a waste of my time for sure regulate your PT sales rep and what shit they are selling. Derek not cool bro not cool...... read more

This place is perfect! We bought 2 bikes and they made the buying process so easy. Derek and Dylan know their stuff!

These guys go above me on to make your experience a positive one. The service department I originally had had an issue with but when I had a conversation with the service manager they went above and beyond to make things right. I'm very pleased with the work that they did and not only will it be continue to be a loyal customer in the retail area but my bike will always be serviced by Outlaw and I recommend my friends and family do the same. read more

I'd give Outlaw Harley-Davidson no stars if I could, drove 4 hours just to be ripped off. Doesn't put prices on bikes, then tries charge $7500-8000 over MSRP. After 3 hours of attempting to walk out they came down to $5000 over MSRP. Poor communication on time of delivery if you want anything modified and a lot of broken promises by the salesman. Kevin in parts and Rob in the service department were the only tolerable employees to deal with. read more

Very helpful knowledgeable staff. Not pushy. Good assortment of bikes and parts. Professional shop.

I have an 07 ultra classic I rode it on Sunday and noticed that I had cord showing so I got it home safely and took the back tire off to take it Monday to get a new tire. I didn't feel it was safe to ride so I went to outlaw "where I have had several tires put on a loose rim" I went into the service department and was told that they will not put a tire on my wheel if it is not on the bike. So I asked about this and he once again said he would not help me. He said I could go to Dell's Honda and maybe they could help me. So with that being said I will never do business with them again. I was looking at getting a new bike but I will not be going there. I would suggest that anyone needing anything from a Harley shop to go elsewhere before you waste your time at this place. read more

I bought a 2018 Breakout 114 from Outlaw Harley Davidson. This was my first Harley and the staff could not have been better. Sales manager David Baird was awesome! He made me a deal I could not refuse and was able to get me the best interest rate to finance the bike. Kyle Kochanowski guided the test ride and was super cool. Jerry Lynch showed me around to the different departments (clothes, parts, gear, service, etc...) and introduced me to other team members. Jerry's people skills are off-of-the-chart! These guys are rock-solid individuals! Do yourself a favor and visit this store before you buy. They will make you happy! read more

The folks at Outlaw were outstanding! AJ, the salesman called me 4 times to f/u before I even got there to look at the bike. They made sure I was taken care of with refreshments while we worked the deal on a Triglide. I own 3 Harleys and by far this has been the best buying experience! Thanks Dylon & AJ for making the experience great for my wife & I. We will buy another bike there in the future and will recommend Outlaw to all friends & family. read more

Salesman was extremely pushy and really not trying to help me. 100% trying to get a commission and was trying to put me in a bad position financially. And their service department is greedy as well. Buy from rawhide and have yours serviced at Rawhide to be safe. read more

Kyle was the guy for me!!! No disrespect to the others, lol... But he explained everything that i had fears of. First time bike owner, he was very understanding and also convinced the wife as well! Got to meet the whole family, great experience! If your thinking Harley, Outlaw is the place to go!!! read more

I contacted the dealer about a specific bike they had advertised but it turned out to be sold. No problem, that happens. Michael Hanson (Salesman) then asked me what I was looking for so I told him... an 07'ish Harley Ultra Classic for $8-9k. Easy enough, they are all over the internet and CycleTrader. An hour or so later, he contacted me about a bike that was $4000 more than what I had told him was in my price range. Not only that, but they were asking $2500 more for the bike than NADA said that it was worth. He said that my trade in was worth $2500 less than both KBB and NADA valued it at. When I disapproved of his offer and told him "No thank you", he then got an attitude and smarted off about the dealer I purchased my 2005 Gold Wing (trade-in) from, "got smoked on that one huh!". I have been in sales and that is no way to treat a customer. I am still in a customer service role know that however you may feel about a customer, you represent the business. I always made it my mission to find the customer the deal and vehicle they were looking for, as best I could anyway. I can't stand shady sales people who try to sell you what they want you to buy instead of what you are actually looking for. He could have simply said that they didn't currently have anything that met my requirements but that he would keep and eye out. I am still looking and I will not write off Outlaw Harley-Davidson because of a single salesman, but if I do take my business there, it will be given to anyone but him. read more

If you buy here , you have paid way too much , offered me $5000 less on my trade then other dealers did ..... they try to con you with a numbers game ..... ask them the price of their bike and how much they are giving you for your trade .... be careful these guys are con artist ..., they will also ask for your ssn .... I told them I didn't need their financing and didn't want to give them my ssn ...... they said they needed it to write up the deal .... foolishly I gave it to them after they said they wouldn't run my credit , 10 minutes after leaving the place , I had an alert on my phone that my credit had been run ...... they lie to you about the price of their bike ..... they lowball you on your trade , very dishonest people , buyer beware of Outlaw and Worth Harley Davidson ...... if you buy here ... your getting screwed ..... shop around ! read more

We worked with 5 Harley Davidson dealers in our own area before contacting Outlaw, 3 hours away. The young lady we worked with over the phone was prompt and attentive, and let us know they wanted our business. We made a fantastic deal, pending test drive, that nobody else came close to. We drove down and they had everything ready and waiting for us. The salesman who took over when we arrived stayed by our side through every step. Despite being very young, both employees were amazing to work with, and more helpful, knowledgeable and eager to take care of us than anywhere else we've been. I even pulled the big boss to the side to make sure he knew what a great job they were doing. 100% will refer friends and family and make them our first point of contact when we are ready to trade! read more

Just a harley shop nothing fAncy. But they do discount there older stuff. If u tell them where you're from. Hell that way they get there name in you're home town read more

Bought two bikes from them this year. Great Service and Great Prices. Veterans, ask for your veterans discount.

(STAY AWAY from the service department !!!!!) for all they years I've owned a Harley and all the thousands of dollars I spent here there customer service is horrible and most there Mechanics have no Business working on motorcycles . Bought brand new Vance and Hines exhaust once I got home come to find out not one single bolt was tight had to take all bolts off Loctite and put back together and I paid for this to get done will not be dealing with Harley Davison in the Kansas City area anymore suggest finding a local owned motorcycle shop that does good work Harley is going to SHIT !!! read more