I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

I was driving from California to my new home in Lake St. Louis, Missouri, when I stopped near…read moreKansas City for gas and noticed Prestige Auto Body was nearby. Earlier in my trip, I had backed into a high curb and bent part of my rear bumper, and it had been bothering me ever since. I walked in expecting a 3-4 day fix. The guys got me fixed in 24 hours. That kind of honesty is hard to find. He could've told me I needed a new bumper or billed me 3x for the repair, but instead he simply helped me and wished me a safe trip. I'm now three hours away, but I'd gladly make that drive again just to give Alex my business. Highly recommend.

They straight up never showed, didn't answer their email or their phone. One of the phone numbers…read moreon their website doesn't work, one works but doesn't have any voicemail space. Wouldn't recommend.

Since they've sold the business it's just gone downhill. They never have appointments, they're not…read moreresponsive or helpful. We have decided to just go elsewhere.

Having a car that is acting up or had already chosen to break down is a nerve racking experience…read more Finding a place to fix your car where they are up front, honest, and reasonable in value is difficult. You can find it at Eagle Valley. I have had several cars now with lots of different issues and they did a great job. They called and kept me apprised of the progress along the way. When we ran into an issue on an older car, they helped me talk through the costs and helped decide if worth doing or not. I appreciate that they took the time to save me the money and the headache. No pressure team to help you, knowledgable to be able to solve many problems, up front if they cannot or it is not worth it. You should give them a try.

Went in for a valve cover gasket replacement.. originally quoted 325 to 350.. had a diagnostic…read morerun.. 90$.. gave me the codes.. said my motor was covered in oil.. another 140$ to clean it.. asked if they would do the top as well.. not done.. said I needed dye injection in my motor.. another 100$.. diagnosed was useless as there was no coolant in my car.. final bill? 640$ for a basic valve cover install and motor (semi) cleaning.. totally ripped off

I was recommended this shop because London Automotive could not get to my car for a while. I…read moreshould have waited. I brought my Rav-4 in and after a few days they finally were able to tell me it was my head gasket. After pulling apart my engine they said they needed to send it to a machine shop be because it was warped. After three weeks of having my car I asked about when I could expect it to be finished and of course I would have to wait another week because Thanksgiving was coming and they didn't work over the holiday. They had my car almost 5 weeks and after $7000 later I finally got my car. I went in to pick it up and was told for the first time they don't take checks. Scott told me, "who writes checks anymore?" Well, I do and that was so uncalled for she disrespectful. I had to pick my car up the next day because of this. So fast forward April and my car was not accelerating. I took it to them, again thinking it was still the same issue. I told Scott what the issue was and he set an appointment for me and when I brought it in he said the person that worked on my car was out on bereavement and wouldn't be back for a week. He also didn't believe what I told him was wrong over the phone because there was no engine light on. Now, as I brought it in there was a light on and he said,"oh it is acting up then?" What? He called me the next week and said they did a few diagnostic tests and still can't figure it out and I already owe like $900 and I would have to pay for it out of my pocket. Eventually, they figured out it was the catalytic converter which is right under the head gasket. I feel they should have fixed that as a part of the head gasket but another $2300 later. Scott called me and said the catalytic converter was on back order and it would be ready in September or October. It's now May. He said, "that's why I have three cars. Are you kidding me? Who has three cars just in case one car is not working? I will never go back there again and actually traded my car in for a new one. $900 in diagnostics alone. Obviously they have no ideas what they are doing. Save yourself time and money don't go there.

I had a major issue with coolant mixing with my oil. I knew it was related to my head gasket. I had…read moretaken the car to a different mechanic who charged me a diagnostic fee for checking the dipstick to tell me what I already knew. They recommended a used engine and other unrelated work. It was going to cost $12k. I've used Leibrand's in the past and knew they'd give me honest answers. They fixed the cracked head for 1/3 the price of the other shop. They were great and communicated everything I needed. They gave me 3 options to fix it along with reasonable quotes. Since I'm retired and on a fixed income, I chose the cheapest route. They fixed it but I had a related issue that showed up after driving it about 10 miles. I took the car back and left it after-hours along with a phone message explaining the problem. They called the following morning and told me what they found, fixed it and to come get it, no charge. While I may have experienced some inconvenience, I considered it minor and was treated courteously with the utmost respect. I have to say, their technicians are professional and the one who worked on my car explained what he discovered and showed me the part that failed and what I needed to do next, maintenance-wise. The work bays are the cleanest of any shop I've ever seen. I highly recommend Leibrand's, you won't regret it.

I've taken my cars to Larry for years. He will tell you exactly what NEEDS to be fixed and advises…read morewhat other things you might want to fix or keep an eye on if he or his mechanics see anything concerning while doing the repair. His prices are very competitive when compared with other local shops and he's always polite, personable and professional. I trust Larry to fix my car affordably and not to take advantage of my relative ignorance of auto repair. I highly recommend!

They are the best!!!!! I had 21 wires and a cable chewed up…read moreby a squirrel that got in my engine.... They fixed it all----my car runs great!!!!

Have been going to Duke's since 1988, don't trust anyone else! They're very professional, take the…read moretime to explain every aspect of your repair, show you the old parts if you want and very, very thorough with their work. You're never pressured into doing extra repairs or service, they're up-front with you if they find something else wrong with your car but never pressure you into additional repairs, they'll give you the information but the decisions for everything is always left to the customer. Duke and Bob's has been in business nearly a century. A century! The quality, customer service, fairness, reputation as well as the customers speaks for itself!

Dealer SOLD me a 2017 Chevy Equinox, with hiden Damage. With nothing Stated on Title. I would NOT…read morebuy any Vechicle that had "DAMAGE " in the pass. I feel this is a " SHADY " and would tell buyer's to look elseware for a Vechicle, you DON"T these kind of problem's! Vevhicle should have had a BRANDED Title, either Salvage Title or REBUILT. Feel free to contact me on the matter 920-316-0526 from Wisconsin.

$2500 over estimated repair. Continue pushing back of finish date…read more Huge fucking dent on driver's side that wasn't present before. Grime smeared all over the windows and seats.

I moved to Merriam recently and needed to find a good, dependable shop I could trust and found Adam…read moreVega's on Yelp. After reading the reviews, I felt good about taking my dear old 1999 Toyota 4Runner to Adam. He called the next day with a diagnosis, what it would take to fix it, and a list of items he'd noted for future attention. Elisha was great to work with, as was Adam. I'm glad I found a trusty place for my truck!

Adam was great to work with. Very honest, responsive and gets the job done. Will definitely…read morerecommend him to everyone I know and will be back. Thanks Adam!