Truly impressed with Pirrello. My car still had the 60 day tag on it when a deer decided to run…read moreinto the side of it. I was heartbroken. Our insurance didn't cover Eveland Brothers so we called Pirrello. They were honest in stating that it would be quite some time before they could get to it but given the make of the car we were happy to wait for them. We were surprised when it was done almost a month earlier than anticipated. We called weekly and Vito was so kind to always gives us the updates. They had to order parts from Italy then they went through Aristocrat so it was not an easy process. They even handled any pushbacks from our insurance so that everything was exactly like new. I was very happy to see it completed and perfect again. We will always work with Pirrello if need this type of service again.

This place is great. I went to Eveland Brothers for some minor repairs on my Porsche 911, and they…read moregave me an estimate of $4,700. So I went to Pirrello and they did the same work, along with a few things - and an amazing job at that - and the bill was $3,400. And at Eve land, they gave me attitude, while here, they were as likable as can be and just generally awesome. I would highly recommend!

Another 5-star service experience with Sallas Auto Repair! Our Toyota Prius C was due for scheduled…read moremaintenance, and everyone at the shop did their utmost to make it the BEST experience for us. Many thanks to Kelly, for booking our appointment (thank you for guiding us through the online program!) and checking us in; her sunny disposition started us out on a high note. And a HUGE thank-you to Jeramiah for keeping us posted on the findings during the maintenance inspection, and for his guidance in the best course of action. AND for remembering our AAA discount! :-) The best part was that we were in a bit of a time crunch as we needed the vehicle by the next afternoon. Jeramiah ordered the new part we needed right away, and the technician was able to get started on it as soon as it arrived, so we were able to pick up our car at noon that day. Thank you for going the extra mile to work with our schedule! We appreciate you! And big thanks to Brad who checked us out, and reviewed the recommendations after the maintenance and repairs were completed. His care for our vehicle was evident in his attention to detail, and was a great finishing touch to our experience. We are faithful clients of Sallas, and the excellent customer service and care for our vehicle that we received during this visit are the reasons why!

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They were wonderful! I had several door dings on my suburban and a sharp dent in the back of my…read moresuburban... they fixed all of them! Can't even tell I had any dings. They were efficient and kind, too. Helped me out with other things I had questions about. The guys went above and beyond! Highly recommended. Will be taking my husbands truck in for work after the holidays! Thank you Dr. Dent!

I had several door dings that I needed to get out and had scratches on my rear bumper from people…read moretrying to pull out of a parking lot and hitting me in the process. I took my car in, got an estimate. The dings and dents came out great. The spots on the back where they said they'd need to do touch up painting look better, but you can still see the spot. I'd highly recommend them to pull out dents, just not to paint.

Friendly service and they did the job cheaper than what they quoted. The lady behind the counter…read morewas very nice.

I think this place great and affordable. Both times I've stopped in on a whim to grab an estimate…read moreand was totally shocked. Not only was it affordable but they took my autos in for repair within 24hrs and had them done that same week ready for pick up. So glad I gave them a try. Honest estimate and no surprises. I'd give em 5 out of 5. My new auto shop for sure!! Connie Dukovich Kilgore

They didn't do a bad job, but not a good job either. I felt that they were just in a hurry to get…read moremy car out of there. I would have rather they were honest with me and said they were overwhelmed with work at this time. Towed a car in there and towed it out. They changed the oil and the gas cap. I paid for it and towed my car to another shop that I know is thorough. I just had to wait a week to get an appointment, which fine because I can't drive it anyway. Exact Performance wanted to change out the timing belt, but I'm not sure that would have fixed it. The car was having issues that didn't quite align with timing chain problems. It was a waste of time. Spend your money elsewhere.

Super Bowl weekend, a large nail pierced my tire and I had the pleasure of riding around on a spare…read moreuntil last Friday. I hate going to auto repair shops, especially the Acura dealership. I was definitely taking a chance with Exact and here is my experience: First Impressions: My brother recommended Exact when I was shopping around for brake repair a couple years ago. The shop is located on Johnson Drive, next to a new car wash. We dropped my car off right around 8:30. The shop is easy to miss if you aren't paying attention. Dillon was very welcoming and he confirmed what services I needed. The shop was nice and clean and Dillon was very organized. Communication: I appreciated the phone call before any service was done to my car. They allowed us time to decide what we wanted to do before continuing and Dillon was very understanding. He wasn't pushy like the dealerships and I didn't feel pressured to make any decisions. The price is nice: I did not get tires, as they were more expensive than I thought, but for an oil change and front brakes, my bill was a little over $200. Their prices on timing belt replacement and other maintenance work was way cheaper than the Acura dealership, which is impressive. Overall: I will be back. The pricing alone was it for me. Acura quoted me well over a grand for maintenance work, new tires, and brakes on my car. Dillon's prices were half of that, which I can handle. They do specialize in imports, so keep that in mind. The only down side was their tire prices, which are about the same amount as the dealer. I also appreciated the customer service and how genuine Dillon was.

Great job on my fender repair. Only delays were due to dealing with the insurance company. My car…read morewas clean inside and out when I picked it up. Everyone I dealt with were courteous and helpful. Definitely recommend for any body work needed.

Best garage I've ever been to. Being newer to Kansas City I didn't know where to go and luckily…read more went here first. The people are down to earth and incredibly kind. They're honest and tell you what needs to be done and what can wait (and what you can do at home on your own). Exactly what I'd hope for in a garage and makes you feel at home. I would recommend them to anyone and don't plan on going anywhere else.

Friendly, great and quick service! Didn't try to overcharge me either! Would definitely go back!read more

Whitney was referred to us by another mechanic since they do auto body work, and specifically can…read morehelp with the car door that won't open all of a sudden. They have been great so far -- very friendly, honest, communicative, and working to help. These are the kind of people you feel comfortable doing business with. The part that's broken on our car door is $800 from the dealer, and they shared some Amazon links for the same product for $35. They've told us if we get that and bring it in, they'll do the service work for a reasonable fee. Appreciate them working with us on it, and while we still have to finalize everything, I feel comfortable dishing out a great review for them as it's been a big win. Will update if anything changes!

Dealer SOLD me a 2017 Chevy Equinox, with hiden Damage. With nothing Stated on Title. I would NOT…read morebuy any Vechicle that had "DAMAGE " in the pass. I feel this is a " SHADY " and would tell buyer's to look elseware for a Vechicle, you DON"T these kind of problem's! Vevhicle should have had a BRANDED Title, either Salvage Title or REBUILT. Feel free to contact me on the matter 920-316-0526 from Wisconsin.

$2500 over estimated repair. Continue pushing back of finish date…read more Huge fucking dent on driver's side that wasn't present before. Grime smeared all over the windows and seats.