Bought new tires for a while back got a nail in my tire took it there the guy was really helpful…read moreand knowledgeable they swapped out my new tire rotated all four tires lost my valve stem cap off my original Tire with a nail dude gave me four new caps and he even wiped down my tires and signed them up before they pull it on the garage awesome Place awesome people thank you all

My appointment was for 11:15 am today. I arrived at 11:22 due to a traffic delay. I was told to…read morepull in and that someone would be with me directly. I parked across from the service bays. Everyone saw me back in. Everyone saw me in my truck. After 35 minutes of being ignored I decided that Discount Tire had more business than they could handle so I would help them by taking my business elsewhere. Could I have gotten out and chased someone down. Sure. But after having a tech walk past my truck and push one of my mirrors over to get to another guys car, well, that kind of sealed it for me. I work nights and as sometimes necessary, lost some sleep to make this appointment. No big deal. I'll get more sleep. Discount will get more business. But not mine. By the by, I was scheduled to drop 2k for tires and an alignment for my truck. Nothing to them I guess, but plenty to me.

The whole team was beyond helpful to me. They assisted with a tow, and helped find discounts to get…read moremy vehicle safe again. The price was of course unexpected, but more reasonable than I thought it would be.

By far the worst customer service experience I have ever had. I had to come in four different times…read morefor the exact same issue, only to ultimately be told that the problem is now a dealership issue. To make matters worse, the man I spoke with during my last visit was extremely condescending and rude. I would never recommend this location to anyone, and especially not to a woman. The entire experience was unacceptable.

Great customer service. They came quickly to our house and even texted us saying that he could come…read moreearlier if we wanted. Repaired our tire quickly and we were on the road again! Did I mention they came to our house and fixed the tire in our driveway! No tow needed! We will definitely use their services again!

Immaculate customer service, came to the site quickly, James was a clear and charming communicator,…read moreand I felt like I got a great deal. Plus they come to you, so you can just wait on your sweet buns and not have to get a tow! Serious convenience favor.

Extremely disappointed. I came in here for new tires but on my drive in my check engine light…read morecame on. When i arrived we discussed the tires and asked if they can do an oil change. When I settled my bill I was told the oil change couldn't be performed because the oil plug was rotted. They told me they did replace the oil filter. I was told to go to Honda and let them know what was going on. A week later I am at Honda and explained to my sales guy what happened. He said they would take a look. He also said I'm the third Honda owner who has been in today that has taken their car to Firestone in Liberty and there has been some issues. He said they would closely take a look at my car. Sure enough the oil filter that they replaced is from Jiffy Lube and there was no rot. The screw came off with ease. I don't like being lied to and I don't like paying for a service I didn't get. I am certain the gentleman that settled my bill at Firestone had no clue that my oil filter was never changed. If that is the case then there is a real problem with communication and organization with this facility. I'm giving three stars because I am happy with my tires.

Appointments do not mean anything here. If your expectation is to wait for hours, then this is the…read morebusiness for you. It doesn't work for a business person and a company car. I don't have a whole day to give them for a tire rotation. I waited an hour and a half past appointment time and requested my car back. I wouldn't have been angry however, the staff had a nice conversation about me which they apparently didn't care if I heard. Terrible customer service. Updating after Lee's response. Lee, this is my second review as I went to you other location as well. You left a similar response to my review of that location, as you seem to do for all the negative reviews you are getting. I have given Firestone 4 chances and you have a problem. I have gotten my fleet service to approve other vendors. My company does not want me to lose a whole day of work due to maintenance on my fleet car. Do you not have the power to make changes for your business and customer service?

Always great service and friendly faces. Highly recommended!…read moreAny time I've been here they've always been honest, trustworthy and fair.

I have spent over 6K on 3 vehichles here from 1/25 - 7/25 and this place will quote you, take your…read moremoney, then say there is another problem, take that money, then tell you there is a bigger problem and asks for double of what you already spent. They are NOT thorough in the first stage of diagnosis, and they just add charges as they actually discover what they did not take the time to find out to start with. My truck has gone in 3 times for the A/C and now they want $1800 for a core and compressor. Why didn't he find out the compressor was bad the first 2 times he had my truck?? NO GOOD

Dean Carter and Jayden took care of me today. They are always quick and efficient, while being very…read morekind

I get super nervous for oil changes because the normal places are pushy, don't seem to care much,…read moreovercharge me, and always have bad reviews. Luckily I found this family owned local business near me! It was the fastest oil change I've ever gotten. The men working were so nice and helpful and didn't make me feel pressured into buying anything extra. They even cleaned out my air filter for me! And they charge significantly less than those big chains. This will be the only place I go to for an oil change from now on. I'll be telling all my family and friends. 10/10 recommended

This is one of the bigger Sam in the Northland. They have more variety than the North Oak one. I…read morelike the selection of food, clothes, shoes, and seasonal stuff they have. They even had Krispy Kreme here. It's one of my spots to go on a weekly basis.

Came here to do my monthly shopping, love the scan and go option. The store was fully stocked , I…read morewas able to get everything I wanted. The roasted chicken came out right as I approached the counter. My experience 10/10 gas station prices was perfect. I recommend this location

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

Broke my key fab by smashing in the button to "test it", when I came in for an inspection. these…read morehacks are exactly the type of scummy mechanics you hear stories about. Can change the name to "Cherokee automotive" but it doesn't change the crappy behavior.

Heard through friends about the garage. Had my car towed there after it stalled one evening. They…read morecalled me by 8 AM and it was fixed by 2. It was an alternator...fixed quickly with a fair price.....friendly....would DEFINITELY recommend!!!!!

Awesome service, in and out for a flat tire, was driving through from out of state, these guys were…read morebusy but had me back on the road in 40 mins.

I have used them for 8 plus year now. On all my vehicles the customer service is good and their…read moreprices are fair