Russel and his team are timely and informative! They heard my concerns, found the problem, and…read morefixed it + gave me advice to avoid similar issues in the future.

If you are a woman, DO NOT COME HERE! The owner took advantage of my desperation of me needing my…read morecar fixed. The owner overcharged me and told me that it was at his discretion to do so. I was quoted one price by the head repairman (who runs the shop when the owner is out) prior to working on my car. After the work was done, I was quoted a new price by the owner which was almost $300 more. Not only was I overcharged for labor I did not approve to be done on my car prior, they also broke a valve on my engine. Instead of notifying me about it and fixing what they broke, they decided to GLUE the hose over the broken valve hole with a silicone adhesive. This of course wore off over time and caused my car to break down only 4 months later! They are the only shop to EVER do work on my engine/spark plugs prior to my car breaking down again 4 months later for the very reason they overcharged me to fix! To overcharge me, speak to me condescendingly, and to break something without properly fixing it is such a horrible way to run a business.

Towed my 2003 Wrangler to them. Quoted me $1300 to fix it. I called a couple of other automotive…read moreshops to price compare. Towed it again to Firestone. Cost me $315 to fix it.

Took my family cars to Steve's for 10 yrs. When he sold to MD, I gave them a try, they were decent…read moreat first but the most recent experience was enough for me. Took in daughters older car for A/C repair, they said it needed a leak check for $150. They found a leak and said $700 would resolve the issue for mainline replacement. A week later it didnt work again, took back in they said another $2K to fix it because it had another leak. Took to another shop to verify and they said it was clear that 2nd leak had been there for a while. Would have NEVER gottten the first repair done if we knew it was $3K. When I surfaced my frustration they took no ownership of it. Im done w/ them. Do NOT recommend them.

I had a major issue with coolant mixing with my oil. I knew it was related to my head gasket. I had…read moretaken the car to a different mechanic who charged me a diagnostic fee for checking the dipstick to tell me what I already knew. They recommended a used engine and other unrelated work. It was going to cost $12k. I've used Leibrand's in the past and knew they'd give me honest answers. They fixed the cracked head for 1/3 the price of the other shop. They were great and communicated everything I needed. They gave me 3 options to fix it along with reasonable quotes. Since I'm retired and on a fixed income, I chose the cheapest route. They fixed it but I had a related issue that showed up after driving it about 10 miles. I took the car back and left it after-hours along with a phone message explaining the problem. They called the following morning and told me what they found, fixed it and to come get it, no charge. While I may have experienced some inconvenience, I considered it minor and was treated courteously with the utmost respect. I have to say, their technicians are professional and the one who worked on my car explained what he discovered and showed me the part that failed and what I needed to do next, maintenance-wise. The work bays are the cleanest of any shop I've ever seen. I highly recommend Leibrand's, you won't regret it.

I've taken my cars to Larry for years. He will tell you exactly what NEEDS to be fixed and advises…read morewhat other things you might want to fix or keep an eye on if he or his mechanics see anything concerning while doing the repair. His prices are very competitive when compared with other local shops and he's always polite, personable and professional. I trust Larry to fix my car affordably and not to take advantage of my relative ignorance of auto repair. I highly recommend!

They are the best!!!!! I had 21 wires and a cable chewed up…read moreby a squirrel that got in my engine.... They fixed it all----my car runs great!!!!

Have been going to Duke's since 1988, don't trust anyone else! They're very professional, take the…read moretime to explain every aspect of your repair, show you the old parts if you want and very, very thorough with their work. You're never pressured into doing extra repairs or service, they're up-front with you if they find something else wrong with your car but never pressure you into additional repairs, they'll give you the information but the decisions for everything is always left to the customer. Duke and Bob's has been in business nearly a century. A century! The quality, customer service, fairness, reputation as well as the customers speaks for itself!

Highly recommend this place if you need any work done on your automobile! Quick, knowledgeable ,…read moreand do great work for a good price.

I requested a new exhaust manifold on truck my truck. They replaced the passenger side when the…read moredrivers side clearly needed to be replaced (when you turn key, it ticked louder than a horse being branded). Manager threw a fit over the phone when I called them out for replacing the passenger side because it was Friday and it's an easier job. I told them to replace the correct one. They did, but they didn't put a gasket on the bottom flange and did not tighten the bolts. To make matters worse, they replaced it with a used manifold. Don't trust these guys, find someone else.

I was driving from California to my new home in Lake St. Louis, Missouri, when I stopped near…read moreKansas City for gas and noticed Prestige Auto Body was nearby. Earlier in my trip, I had backed into a high curb and bent part of my rear bumper, and it had been bothering me ever since. I walked in expecting a 3-4 day fix. The guys got me fixed in 24 hours. That kind of honesty is hard to find. He could've told me I needed a new bumper or billed me 3x for the repair, but instead he simply helped me and wished me a safe trip. I'm now three hours away, but I'd gladly make that drive again just to give Alex my business. Highly recommend.

They straight up never showed, didn't answer their email or their phone. One of the phone numbers…read moreon their website doesn't work, one works but doesn't have any voicemail space. Wouldn't recommend.

A bit disappointed in how my experience here played out. Long story short, they held my car for a…read morelong time on a short job and I felt unclear about almost everything throughout the way. Communication: I tried following the number in their VM to text for an appointment, but didn't hear back. I followed up several days later and was able to make an appointment for a potentially minor issue with my car. Once I was rolling, their communication picked up but was still pretty sparse. I had no idea if this was a one hour job, a one day job, or more. Time: I dropped my car first thing on a Wednesday at my appt time and didn't receive it back until Friday afternoon. There was no real time-consuming issue, I feel like they just never really got around to it which was a bummer. To their credit, they did confirm with me that it would be OK to stay an extra day (I have an e-bike so it worked out fine in the end) but that's a long time for what was a quick repair. Value: Good value, I felt the price I paid was fair for the work. Issue: I think my issues with the car will remain, however. I expressly told them about a sound and how to re-create the sound, and they claimed they never heard it. I can go out right now and make it happen clear as day, so again I feel like they just didn't really try to figure it out. I'll have to find someone else who can tackle it. I really, really needed to find a nice mechanic who I could trust after my good one closed and was so hopeful here, but ultimately it fell pretty flat. Not sure if I'd go back or recommend them.

Service professionals! Value Auto has been working my cars for many, many years…read more Personable, communicative and honest. These notes include the owner, Jared and each of the mechanics(detailed conversations over repairs done, my perceived problems and offering diagnosis/options). It is a busy shop (likely due to all of the above .

I have spent over 6K on 3 vehichles here from 1/25 - 7/25 and this place will quote you, take your…read moremoney, then say there is another problem, take that money, then tell you there is a bigger problem and asks for double of what you already spent. They are NOT thorough in the first stage of diagnosis, and they just add charges as they actually discover what they did not take the time to find out to start with. My truck has gone in 3 times for the A/C and now they want $1800 for a core and compressor. Why didn't he find out the compressor was bad the first 2 times he had my truck?? NO GOOD

Always great service and friendly faces. Highly recommended!…read moreAny time I've been here they've always been honest, trustworthy and fair.