Took my mom's older car in for AC trouble, a broken side mirror and inside door handle. He was…read morefriendly, honest with fair and transparent billing!!! He's got my business!! Would HIGHLY RECOMMEND

I will keep this relatively brief. I had an issue with my vehicle (relatively new 2015). I was…read morequoted for about $2500 at EVERY other shop I spoke to in and around liberty. I called Lowe, I told him this, and that I was basically just trying to beat the price. They had the wisdom and the honesty to not only know that all I really needed was a better oil filter and an oil change; but, they didn't even have me take the vehicle in or make me spend any money "trying to get an idea of whats wrong". If you have vehicle problems, go here. They clearly know their stuff and they aren't going to charge you for things that don't need done.

my granddaughter's car was in there. They charged her $700 just to return it in the same condition…read more take it to a European. Shop because it was something to do with the timing. Another mechanic looked at it read the codes put in a coil solved out to them told who I was what it was about they put me on hold just never to answer my phone call wrote reply about trying to reach out to granddaughter never did all made up. Would never take it to this place.

Had my vehicle towed here when it crawled to a stop while driving it…read more They diagnosed it and realized it was out of their realm of repair, which was the transmission. Now when they called, they told me they figured out what the problem was, without pulling it into the bay - so they didn't even charge me. Any other place would have charged me even if they didn't pull it into the bay and just took minutes out of their day to look at it. Even though transmission work, isn't their bread and butter, their honesty speaks for itself, as well as not trying to nickel-and-dime. They will definitely be my primary spot for mechanical repairs in the future.

Heard through friends about the garage. Had my car towed there after it stalled one evening. They…read morecalled me by 8 AM and it was fixed by 2. It was an alternator...fixed quickly with a fair price.....friendly....would DEFINITELY recommend!!!!!

I've always been pleased with the work done on my Jetta. They work quickly and accurately…read more Not a lot of frills, but as long as the work is well done, and the costs low, I don't care one whit about that.

Towed my 2003 Wrangler to them. Quoted me $1300 to fix it. I called a couple of other automotive…read moreshops to price compare. Towed it again to Firestone. Cost me $315 to fix it.

Took my family cars to Steve's for 10 yrs. When he sold to MD, I gave them a try, they were decent…read moreat first but the most recent experience was enough for me. Took in daughters older car for A/C repair, they said it needed a leak check for $150. They found a leak and said $700 would resolve the issue for mainline replacement. A week later it didnt work again, took back in they said another $2K to fix it because it had another leak. Took to another shop to verify and they said it was clear that 2nd leak had been there for a while. Would have NEVER gottten the first repair done if we knew it was $3K. When I surfaced my frustration they took no ownership of it. Im done w/ them. Do NOT recommend them.

I have taken several of my vehicles in and every single time was met with honesty, courtesy and…read moreexcellent workmanship. The only time something wasn't quite right, they immediately fixed it and made it right! They have gone out of their way to make sure my cars are done quickly, too, even staying late to finish. I was extremely impressed with the way they explained every step of the repair, showing exactly what was going to be fixed and allowing me to decide what I wanted to be done. No surprise extra charges! And they have picked me up and dropped me off from work, from home, even a store once! 10 out of 10 recommend this place!

Carter was the most honest and caring auto mechanic we've met. My wife had an emergency repair on…read moreher van. He was so compassionate, caring. Thank you Carter.

I actually found Carson's Auto Repair Garage by accident after putting in the wrong address--and…read morehonestly, it turned out to be one of the best "mistakes" I've made in a long time. I've been working on vehicles and restoring cars for decades, so I have a pretty good sense of when I'm dealing with a quality shop. Carson's checks all the boxes. The owners are great people--honest, knowledgeable, and clearly take pride in doing the job right. What stood out most to me was their integrity. They had no idea about my background and could have easily quoted me anything for the project I discussed with them--something I've unfortunately seen happen at other shops where estimates come in at double the book rate, or more! That wasn't the case here. They gave me a fair, straightforward quote based on book time and took the time to explain exactly how they would approach the work. That level of transparency and professionalism goes a long way. If you're in the Northland and need work done on your car or truck, I'd absolutely recommend giving Carson's a shot. I truly believe they'll treat you right and you'll be happy with the results.

This place is awesome I was able to bring in my Honda HR-V for an electrical issue. Friendly, fast…read moreand informative service. They corrected the problem and got me back on the road without an exorbitant bill. I highly recommend this business. You won't be disappointed.

Had my catalytic converter stolen for a third time and put off fixing it for over a year. Finally…read morecalled around and this place was the best option. Took it in one afternoon with no warning. They fixed it in 3 hours and we had it up and running smooth and quiet as ever. Was also one of the cheapest fixes lol. Would recommend!

Well guys, My Husband was stranded Wed, Oct 11 with his 2002 chevy Truck . He lost the Brakes on…read morethe freeway with his trailer and his Coupe . They were lucky enough to find your shop . He has not stopped talking about the Hands Down Job you all did and the way you all work together as a Team . Thank you , to Impress this old Hot Rodder the way your crew did took some doing . He works and builds his own cars , so Thank you , Jim and Ken Made it to Gathering at the Rock in Oklahoma Because of you and the Towing Company that went Above and beyond being helpful ,Thank you . Old Boy and their Toys From Hutchinson , MN. 8 star Rating

remember back in the day when service meant something? I do and it's been lost, right up until I…read morefound this shop. I Dont write reviews. . . . but I took the time to do this one. Josh, Mike and the gang are respectable. . . honest. . . and will do the right thing if they can, they even gave me a ride home when I did not have one. I trust this shop. Can things go wrong? you bet but I trust that if they do these guys will do what they can for you....I wont go anywhere else. customer for life. . . shane.

When going to an aftermarket shop you would expect pricing well below dealership pricing…read more Definitely not the case here. Looks like Telle tire is charging in upwards of $500+/hr. for labor. That's two to three times more than what the dealership charges. So I go in for the good ol State inspection. It won't pass due to an outer tie rod end being loose allegedly. Ok fix it. I get the bill home and look it over after picking up the vehicle. To my findings: The mvi approval slip did not have anything rejected written on it. When an item is rejected it shall be written in the defective area on the mvi form. Then passed when the item has been corrected. That's why there's multiple copies. So did they lie to me as well? Definitely not trustworthy now. There was a 200$ charge for 10 minutes worth of work. The labor guide that I look at (Alldata) only calls for . 4 to r&r an outer tie rod end. 500/hr X .4 = 200. Definitely not my kind of shop. It stinks in there as well. When I go in to a shop I expect to be taken care of and not be GOUGED by pricing of $500+/hr. They are definitely not good enough to charge that kind of money. They kept my 10 minute tie rod job for 24 hours. Shop cleanliness 2/5, value for the money 0/5, hospitality 2/5, length of time to do work 0/5, I will be looking for another shop to handle my fleet. I added proof so stay far away from this shop. Edit: So I go back to the store and confront the manager Josh about price gouging on labor. While trying to belittle me and calling me a keyboard warrior in front of other people. I made sure to let him know that I am the cats meow and the best thing ever since sliced bread was invented. I've forgotten more than these boys will ever know. After all the bickering back in fourth. Josh decided to give me a full refund on all of my tie rod labor. Why? He didn't deny ripping me off. Is he mad that he got busted by someone looking for fair pricing? He also said he doesn't like customers like me. The customer that pays cash (so credit card companies don't make money), the customer that says fix it. He also didn't like the language in my first post. How bout this for verbage. Josh you are a thief and a disgrace to all automotive shops around the world. You have been warned..... Do not try to do business here. They WILL take your shorts and laugh about it all the way to the bank! Episode 3 - How well this work was done - That's right folks. I'm not done picking this shop apart. This weekend we're going to get this vehicle up and see how well the work was done. Episode 3 is a whole other can of worms. After hooking up my alignment machine this is what I found. LF corner is in the red. This must be the reason why they did not include a current alignment print out when work was done. Explains the pull to the left after they aligned it as well. Any good alignment tech can compensate and keep the vehicle from pulling so hard. Also speaking of the tech. He probably doesn't know how to check the front and rear for play before an alignment is done. Let alone a State inspection. And I say that because it still has a loose front end part (LF control arm w/ ball joint). So the alignment that was paid for is a bust. Can't properly align a vehicle with loose parts guys (guess they don't know this). So now I'm wondering if the tie rod was even bad when it was really a BALL JOINT. I looked at the non serviceable junk tie rod end that was installed from Telle. Which brings up another question. Why are you charging shop supplies when you don't use shop supplies (no grease, no cleaners)? Let me guess you charged me almost 40$ for washing your hands and printing an invoice. See where we are going with this? The techs are not worth the paper their checks are printed on. Missed loose suspension parts, bad alignment on loose parts. The manager is a thief with labor price inflation and the tech's can't seem to fix a sandwich. I've seen some bad shops in my time. But this one really takes the cake. As a whole this shop should be avoided at all costs. Just remember the dealership is less $

I have never dealt with a dealership that is so honest and helpful! I had an opportunity to…read morepurchase a truck here recently, and they were not pushy when it came time to negotiate. They actually made it very fun and I got to know their team. When my sales person couldn't be there Another one jumped in and was very helpful and they just tag-teamed the opportunity and they both helped me so much! At the very end, there was a chance for them to keep some of my rebates, but the finance department found the rebates and threw them into the deal and this is after I had agreed upon a price And honestly, they found an extra $3000 in discounts and incentives that Ford was offering me and they dropped the price that I had already agreed to! I have never felt so confident buying a vehicle from anyone and these guys have my loyalty for the rest of my life! Honestly, I could not even imagine someone being able to do better these guys are amazing! Five star grade a royal treatment is what these guys can give!

They wanted to sell me a $10,000 transmission without performing any checks. Based on their…read more"experience". Went and had the fluid changed and that's all it was. I feel sorry for anyone trusting their expertise. Don't make any rush decisions with them!!