We have a Ford Transit 150 and on our road trip had a 'check engine' light come on…read more First we took it to the Victory Ford dealership to get it diagnosed and find out which part we needed. They were charging $$$$$ to get it fixed and their customer service was not the best. (it was a somewhat straightforward process, and thought we could get a better price elsewhere). We made the great decision to take it to Grady's garage and days later I'm still convinced it was godsent.You know the feeling of you try looking for a mechanic in a new state, it can be stressful. Their garage is located in a beautiful property and is a family owned business. They fixed our van in less time than the dealership and kept us informed throughout the procedure. We had a pleasant exchange with both owners and they were very professional, safe and communicative. I would totally return to Grady's and recommend to others looking for a trustworthy, knowledgeable and hard-working crew of mechanics in the area.

Customer Service is Terrible!! DO NOT BRING YOUR CAR HERE!!! You will be told one thing and they…read morewill NOT keep their promises!! The staff DOES NOT communicate with one another when there is an issue with your car!!!!

Super personable mechanics! Great at what they do. Ran into some trouble changing my own oil and…read moremessed up the oil filter housing and they were happy to help me figure out the issue (and make sure I don't make the same mistake again). In my defense, the housing was jammed closed because of the Jiffy Lube oil change I got prior...

Dealer SOLD me a 2017 Chevy Equinox, with hiden Damage. With nothing Stated on Title. I would NOT…read morebuy any Vechicle that had "DAMAGE " in the pass. I feel this is a " SHADY " and would tell buyer's to look elseware for a Vechicle, you DON"T these kind of problem's! Vevhicle should have had a BRANDED Title, either Salvage Title or REBUILT. Feel free to contact me on the matter 920-316-0526 from Wisconsin.

TMS Auto is a trustworthy and reliable maintenance shop. Scott & Logan have such a calming presence…read moreboth in person and over the phone. You never feel like they are giving you the run around or trying to bait you into work that isn't actually necessary. Several times they've diagnosed one of our older cars (05' Civic & '07 Accord) and actually let us know some of the things we were experience we're worth the cost of replacing. We know that when Scott or Logan advise it's time to replace something or flush a system, it's truly in our best interest and not just their bottom line. Places like TMS are hard to find -- so if you're looking for a reliable mechanic, look no further than TMS Auto!

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

Always great service and friendly faces. Highly recommended!…read moreAny time I've been here they've always been honest, trustworthy and fair.

I have spent over 6K on 3 vehichles here from 1/25 - 7/25 and this place will quote you, take your…read moremoney, then say there is another problem, take that money, then tell you there is a bigger problem and asks for double of what you already spent. They are NOT thorough in the first stage of diagnosis, and they just add charges as they actually discover what they did not take the time to find out to start with. My truck has gone in 3 times for the A/C and now they want $1800 for a core and compressor. Why didn't he find out the compressor was bad the first 2 times he had my truck?? NO GOOD

Great place for car repairs honest and reliable very friendly!…read moreGreat about finding hidden problems and advice of when repairs should be done.

I brought my 2011 Toyota Camry to Toy Tech after my check engine light came on due to an O2 sensor…read morecode. I paid $158 for a diagnostic and was told the downstream O2 sensor was faulty. Although I was informed that the upstream sensor was not currently failing, I was encouraged to replace both at the same time. I chose to replace only the downstream sensor since that was identified as the source of the issue. Approximately six days after the repair, the check engine light returned. When I contacted the shop, I was advised that the upstream O2 sensor would now need to be replaced at an additional cost of $404. When I asked whether there could be another underlying cause, I did not feel my questions were thoroughly addressed. I decided to seek a second opinion from another repair facility. They diagnosed the problem as an exhaust leak. After repairing the exhaust leak for $160, the check engine light has remained off and the issue has been resolved. I understand that automotive diagnostics can sometimes require further evaluation; however, I am disappointed that the original diagnostic did not identify the exhaust leak and that additional part replacements were recommended before the root cause was determined. Based on my experience with Toytech, I would advise others to consider obtaining a second opinion before authorizing further repairs.

I just recently moved to KCMO, and I've been trying to find services for my car, especially as I…read moreneed to register in MO. When I was searching for places to get a safety inspection, I was hopeful to find a place close to my house - - and I landed on Value Auto Clinic! I was so relieved to find a place with personable staff, and they were great at setting me at ease that my car was in good hands. I was walking by this morning, and decided to stop and figure out what types of services were available at this location. Josh was super helpful in telling me that they do vehicle inspections and lots of other services (just not body work). Since I'm new, he also explained what I'd need for the inspection, which was helpful for knowing what I'd need in the future! When I walked in, I hadn't driven my car over, but he mentioned that I could come back whenever, and they'd get the car in as soon as they could. I ended up being back about 15 minutes later, and they took my keys to do the inspection. I walked around the corner to relax, and they notified me by text that my car was ready in about 25 minutes! Granted, I did drop it off around 8:30 am, so I can imagine it would be longer waits later in the day. Located in a sort of random spot on Gilham, the place is quite inconspicuous. Not a large waiting room (not sure if people stick around in here or not), but it is right down the street from a coffee shop if you need to wait it out--and if it's later in the day, Martini Corner is just down the block. Overall, so glad I found this place and had such good experiences with the staff there!

A bit disappointed in how my experience here played out. Long story short, they held my car for a…read morelong time on a short job and I felt unclear about almost everything throughout the way. Communication: I tried following the number in their VM to text for an appointment, but didn't hear back. I followed up several days later and was able to make an appointment for a potentially minor issue with my car. Once I was rolling, their communication picked up but was still pretty sparse. I had no idea if this was a one hour job, a one day job, or more. Time: I dropped my car first thing on a Wednesday at my appt time and didn't receive it back until Friday afternoon. There was no real time-consuming issue, I feel like they just never really got around to it which was a bummer. To their credit, they did confirm with me that it would be OK to stay an extra day (I have an e-bike so it worked out fine in the end) but that's a long time for what was a quick repair. Value: Good value, I felt the price I paid was fair for the work. Issue: I think my issues with the car will remain, however. I expressly told them about a sound and how to re-create the sound, and they claimed they never heard it. I can go out right now and make it happen clear as day, so again I feel like they just didn't really try to figure it out. I'll have to find someone else who can tackle it. I really, really needed to find a nice mechanic who I could trust after my good one closed and was so hopeful here, but ultimately it fell pretty flat. Not sure if I'd go back or recommend them.

I was driving from California to my new home in Lake St. Louis, Missouri, when I stopped near…read moreKansas City for gas and noticed Prestige Auto Body was nearby. Earlier in my trip, I had backed into a high curb and bent part of my rear bumper, and it had been bothering me ever since. I walked in expecting a 3-4 day fix. The guys got me fixed in 24 hours. That kind of honesty is hard to find. He could've told me I needed a new bumper or billed me 3x for the repair, but instead he simply helped me and wished me a safe trip. I'm now three hours away, but I'd gladly make that drive again just to give Alex my business. Highly recommend.

They straight up never showed, didn't answer their email or their phone. One of the phone numbers…read moreon their website doesn't work, one works but doesn't have any voicemail space. Wouldn't recommend.

I had my brakes done about 20,000 miles ago. I don't know how long brakes should last but now my…read moretruck is back in a different shop and my rotors are gone my calip are seized up and I have never had that happen that fast. Also had an engine replaced by them got it back and my van started to squeal. took it in they said it was the power steering system so they charged me another 400 dollars to fix nothing. will not be going back

I have pretty much all my work done at Susquehanna Auto Clinic. They really go out of their way to…read moremake sure I am taken care of and that their work is top quality. They care about their customers and listen to your needs. The personal touch you get with these guys is second to none.