Wouldn't leave ONE star!…read more This has been the most frustrating and unprofessional experience I've ever had with an auto shop. My car has been there since the end of July--nearly three months--and it's still not repaired. I was never told the part was on backorder, and after contacting my warranty company, I found out the part was actually available when the repair was approved in late August/early September. There's no reason this repair should have taken this long. They also tried to overcharge me, falsely claiming the extra cost was part of my warranty deductible, which my warranty company confirmed was not true. When I asked about accountability, Pete (the manager) said it was "neither my fault nor theirs" that the part was delayed -- yet no one ever communicated anything to me throughout this entire process. To make matters worse, Jordan hung up on me, and even after calling multiple times in one day, I still received no clear update on when my car would be fixed. They finally called me back, I got a call saying I have to pay prior to them even completing the repairs. I have never even heard of such a thing! I've had my car serviced several times by Kia and NEVER have had to pay prior to my services being completed! Despite the entire headache they have caused me! They also "mistakenly" thought I traded in my car which is why the communication also stopped! This dealership has shown zero accountability, terrible communication, and complete disregard for their customers. Not once have anyone thought to even apologize or take in how I felt as the customer! I would never, ever use this dealership again -- and I strongly recommend others stay far away.

DO NOT GO HERE FOR SERVICES! By the way you will see I previously thought they were a good…read moredealerships! I was totally wrong. I went in for an oil change and later found out there was not enough oil put my car. My oil change light came over in between service and my son checked it said it was bone dry. As a courtesy they washed my which made mirror come off. Then try to charge me $650 to replace it. I asked them to put it back like it was.... they put some messy black tape on it. Which I had put glue on it. This was not notice by the naked eye. IT NOW LOOKS TACKY!

Had a really nice experience buying here today. Mike Gard was upfront and honest. Financing was…read morestraight forward. Very little upselling... I was impressed how they asked me what was important to me in my new car... unfortunately they didn't have a car in their inventory that hit each of my "wants". To my surprise, they found one close and delivered. Great place to do business.

I visited Landmark Dodge to buy a new Jeep Wrangler. I drive a Jeep and love it. Josiah, a very…read moreyoung salesman, was so rude and disrespectful it was an immediate turn off. I was told I would have to pay $1,000 to have a Jeep brought over to their store and the $1,000 would not be refundable if I chose not to buy the Jeep. I've never been told that by any dealership ever. I had heard some negative things about this dealership but wanted to at least see what inventory they had. I'll never go back. I ended up buying a 2026 at another dealership Later that day. Apparently, they don't need to sell cars, they would rather perfect their skills at sending customers to other stores.

I did NOT end up purchasing a vehicle from Cable Dahmer Chevrolet, let me get that out of the way…read moreup front... but I wish I HAD because I have nothing but praise for them! The ONLY reason I purchased a vehicle from someone else was because Cable Dahmer didn't have the EXACT car I was looking for... but they came so close. For starters, I was looking for a Black 2012 - 2015 Chevrolet Sonic RS 6-Speed Manual Turbo with under 100K Miles for around $6,000... and what they had to offer was a Dark Gray 2013 Chevrolet Sonic LT 6-Speed Manual Turbo with under 100K Miles for around $6,000... so close right? Everyone from the sales staff, to the customer service rep, to the finance officer were so kind, responsible and willing to work with me. They were all very patient and understanding as they bent over backwards to meet all of my requests during this Covid-19 Crisis. They were not pushy at all and they all communicated well via phone calls, texts, emails, pictures and videos despite the fact that they're based in Kansas City, MO and I'm in Dallas, TX. I was on the verge of making the 7- hour road trip up there to purchase the car they had to offer and had even placed a $500 deposit down to make it happen. But the weekend before my planned trip is when I found the car I ended up with being sold by an individual seller. In the end, Cable Dahmer was very understanding and I had no issues with keeping my $500 deposit back. I would HIGHLY recommend working with them for your car purchase needs. They are VERY professional and you'll be glad you did!

UPDATE!!!!! Great news! The manager at Cable Dahmer Chevrolet; Alex reached out to me almost 2…read moreweeks ago & wanted to make everything right. We discussed my concern & I dropped my vehicle off. I picked my vehicle today & was very satisfied. Alex followed through with his promises & he installed a front license plate bracket without asking. I'm so happy now. Thank you so very much Alex!!!!

I was given an CHOICE either a Pick UP or and small CHEAPO Toyota have NOTHING EQUAL to a LINCON so…read moreI had to take this small Toyota CAR and get packed and drive 300 mile getting a sore BACK from it, Also had to take Hearing off cause of road noise. The person said that they don't get better class CARS, MYSELF I had NO CHOICE , I will not deal with them again, He said only KC has that type equal to my car located at KC at the AIRPORT.

Very disappointing experience with trying to buy from their car sales fleet. Requested a car be…read moretransferred to the city I reside with my credit already pulled for a auto loan. I never got the chance to test drive the car and my credit was pulled for nothing because the car was not transferred in time before the 30-day window for my loan. It shouldn't have taken a month and a leap day for this car to be transferred. Sadden by my overall experience.

William H. Is a very kind, transparent salesman. He listened to all my needs and concerns. I got…read moreabout everything I wanted. A man that truly wants to make sure you are confident and satisfied with your product.

I am writing this review to document an extremely unprofessional and misleading experience with…read moreCable Dahmer Buick GMC of Independence. I purchased a 2023 GMC Sierra 1500 AT4 for over $91,000. During the sale, the salesman, Frank, told me I was not allowed to use my grandfather's legitimate GMC employee discount, despite my grandfather working over 40 years on the GMC production line and the benefit extending to family. I was pressured to pay full price under the claim that multiple buyers were "ready to buy." Frank also advised me to purchase the truck personally and later transfer it to my roofing company, a process he suggested repeating for future business vehicles. That transaction alone took over six hours. Just over a year later, I returned and purchased two more vehicles: * 2024 GMC Sierra 2500 Denali ($10,000 down) * 2024 GMC Yukon XL Denali ($5,000 down) That transaction took over eight hours. I followed all maintenance requirements to protect my extended warranty. When my Sierra 2500's heater and mirror sensor modules failed, what should have been a routine warranty repair turned into a 27-day delay. I received inconsistent information and was eventually told the repairs were denied because I supposedly had the "wrong" extended warranty. I was never offered a commercial warranty at purchase. Only after weeks of back-and-forth, and after stating I would leave a detailed review, did finance manager Mike ("Big Mike") agree to upgrade the warranty and cover the repairs. During the delay, I lost a $16,000 roofing job because my work truck was unavailable. I requested reasonable good-faith remediation (tires and brake pads) due to the financial loss. I have received no response. I was also told by Mike that if I left a bad review, he would leave one on my company's page -- an unprofessional and retaliatory response. Despite being a repeat customer who spent well into six figures, I was met with poor communication, misinformation, and zero accountability. Contractors and business owners should be aware of how warranty issues are handled after the sale. Based on my experience, I cannot recommend this dealership.

This place is terrible…read more I was looking at a Chevy Impala on their website, and side curtain airbags are a must on the vehicle I purchase, and key less entry is highly desired. Their website listed the car as having both. I got there and first I was trying to unlock the doors with the key less entry. This was never gonna work, so I eventually used the key and it opened. I then proceeded to try and use the power lock button inside the car to unlock the other 3 doors. Didn't work. All 4 doors had to be manually unlocked! After finally getting into the car, I discover it did not have the side certain airbags! I confronted the salesman and he said "Oh ya those features lists online are just generic and are carpet bombed across all our inventory". This guy truly thought this was an acceptable way to run a business! Don't make the same mistake I did. Save your time and don't bother with this place. Oh and one more thing... the interior was absolutely trashed!

Dishonest and willing to sell vehicles with known severe issues without disclosure. Avoid at all…read morecosts.

I had a really good experience with these guys at cars plus credit,and I haggle with them from the…read morestart they were good to deal with best of all straight up w me on everything about my truck,I'm in there every week paying my payment,the guys are fast,professional.

They sell junk. When they see that you really know what to look for in a used car, they will not…read moregreet you.

I was quoted $1500 at Firestone to fix an issue that I believed they mis-diagnosed. I took it to…read moremetro Ford, they confirmed my feeling. They fixed the appropriate part for $438 and got it done before the weekend even though I dropped it off Friday morning with no appointment. The service staff was also very helpful and professional.

3% charge if you use credit card and they don't even say anything jerks !!!!!!!!!!!!!!!!read more

What a pleasant place to shop at definitely would recommend. Dean and Rudy help out tremendously…read more Great place to buy your car.

This review is Mainly for Timothy the guy who takes payments. He's is probably the worst customer…read moreservice person I have ever worked with, he will make up lies to make you feel bad for no reason, I have been on time for months and as soon as I am 3 days late he says he has been calling for weeks and "it seems like he has to do that every couple of weeks." Horrible horrible horrible human being, should not have a job that works with people.

I originally went here with a friend when the front of his car was damaged. We were driving around…read morelooking for different bids on repair for it. We stopped in here because its conveniently located and easy to find. Cody was the owner and greeted us when we walked in, really nice guy, did the estimate right then and advised us of openings when he could get the car in, etc. My friend ended up choosing them to do the repair and I went with him to drop the car off. Cody's Mom is the receptionist and promised me that she would give Cody a whipping if he didn't give me a good deal. haha. She was really sweet and funny and great to deal with. Cody was very good with communicating every step of the way while repairing the car, when the parts were ordered, when they were coming in, when the repair would begin and end and when we could pick it up. We went and picked the car up and I honestly couldn't believe how good it looked, paint match and all. You couldn't tell that it had ever been in an accident at all, great work! I told as many people as I could about their shop and couldn't say enough good things about them. Then my bmw was hit in the back and had a hole torn in the bumper. I immediately thought of them and the experience I had previously with them. Just like before, Cody greeted me, remembered me and joked around like I was family. I just picked my car up today and no surprise, it looks perfect. I'm a very picky person and my Dad had a body shop previously, so I am incredibly critical. I can't find one thing to say bad about this place or the work they do. Cody's brother works there as well and is just as nice. I would say if you want perfection on the work and to feel like you're dealing with family while getting it done, this is the place to go. I can't say enough great things about them or their work, unmatched without a doubt. Chris Downs