This place is terrible…read more I was looking at a Chevy Impala on their website, and side curtain airbags are a must on the vehicle I purchase, and key less entry is highly desired. Their website listed the car as having both. I got there and first I was trying to unlock the doors with the key less entry. This was never gonna work, so I eventually used the key and it opened. I then proceeded to try and use the power lock button inside the car to unlock the other 3 doors. Didn't work. All 4 doors had to be manually unlocked! After finally getting into the car, I discover it did not have the side certain airbags! I confronted the salesman and he said "Oh ya those features lists online are just generic and are carpet bombed across all our inventory". This guy truly thought this was an acceptable way to run a business! Don't make the same mistake I did. Save your time and don't bother with this place. Oh and one more thing... the interior was absolutely trashed!

Dishonest and willing to sell vehicles with known severe issues without disclosure. Avoid at all…read morecosts.

Levi walls was our salesman here today he was very good at his job and made sure we were happy with…read morethe truck that we bought today for being so busy all day he done an amazing job for only being his second month working there I highly recommend him if you are looking for a new ride

Advertise a vehicle at 56k with a msrp of 67k. This included a 1500 finance discount and 1500…read moretrade in. Qualify for both and the rest is shown as "dealer discount". Except they really want 72k and "discount" the vehicle to 68k. Almost Exactly at MSRP and then look you in the eyes and tell you it's a great deal. Oh and you get the privilege of being forced to buy some add on "warranties". Forget bait and switch, they must take their customers as "bait and idiots". Old school car games at every turn, including holding onto your trade in key and only giving it back once you escalate. Stay clear. If they honored their own listed price, even remotely, they would have sold a car today.

Got a good deal on my GMC Canyon live out of town haven't been back seems like any other dealership…read morethe sales people seem OK

I am writing this review to document an extremely unprofessional and misleading experience with…read moreCable Dahmer Buick GMC of Independence. I purchased a 2023 GMC Sierra 1500 AT4 for over $91,000. During the sale, the salesman, Frank, told me I was not allowed to use my grandfather's legitimate GMC employee discount, despite my grandfather working over 40 years on the GMC production line and the benefit extending to family. I was pressured to pay full price under the claim that multiple buyers were "ready to buy." Frank also advised me to purchase the truck personally and later transfer it to my roofing company, a process he suggested repeating for future business vehicles. That transaction alone took over six hours. Just over a year later, I returned and purchased two more vehicles: * 2024 GMC Sierra 2500 Denali ($10,000 down) * 2024 GMC Yukon XL Denali ($5,000 down) That transaction took over eight hours. I followed all maintenance requirements to protect my extended warranty. When my Sierra 2500's heater and mirror sensor modules failed, what should have been a routine warranty repair turned into a 27-day delay. I received inconsistent information and was eventually told the repairs were denied because I supposedly had the "wrong" extended warranty. I was never offered a commercial warranty at purchase. Only after weeks of back-and-forth, and after stating I would leave a detailed review, did finance manager Mike ("Big Mike") agree to upgrade the warranty and cover the repairs. During the delay, I lost a $16,000 roofing job because my work truck was unavailable. I requested reasonable good-faith remediation (tires and brake pads) due to the financial loss. I have received no response. I was also told by Mike that if I left a bad review, he would leave one on my company's page -- an unprofessional and retaliatory response. Despite being a repeat customer who spent well into six figures, I was met with poor communication, misinformation, and zero accountability. Contractors and business owners should be aware of how warranty issues are handled after the sale. Based on my experience, I cannot recommend this dealership.

Professional, your Ford will be worked on by trained mechanics that know Ford's inside out and know…read morethat the level of service means work is done correctly. Confidence, trust, high level standards in all repairs. No need to question the work because it'll be done right and charged right. Up front, no hidden charges, no last minute surprise problem to add to final cost. Could improve the waiting lounge and offer real coffee.

3% charge if you use credit card and they don't even say anything jerks !!!!!!!!!!!!!!!!read more

Aidan ward is hard working , straight forward salesman he was great and informative ask for him…read morewhen you head in for new Chevy

Sales and Finance are liars. Told me I was purchasing an exterior protection package that was…read moresupposed to be for fading due to weather damage. When I went to use it 2 years later, I was told I did not pay for that package, I paid for nitrogen in my tires, I had no idea what they were takin about! Why in the h*ll would I spend $1000 for air in tires that were replaced within the 1st year of owning the car! They pulled up my contract and it was on there in a language that I had no idea what it meant. They told me I was getting one thing and sold me something else! Next, I bout the maintenance service package, for 2 years the service dept did my oil changes and inspections, never found anything wrong but minor issues. I had told them about a noise that I heard occasionally but they dismissed it. My intuition told me to take my car to another dealership for maintenance, this dealership found axle issues, bearings problems and several other issues! The warranty inspector came out and confirmed the repairs needed. Thank God my extended warranty was still in effect otherwise I would have been out of $3,000! This dealership ripped me off and took advantage of me as a senior and woman! I'll NEVER recommend this dealership at any location! Beware!

I bought an 07 ford Taurus. Was told the valve cover gaskets need replaced. Got it fixed. Turns out…read moreit wasn't the valve cover gaskets. Had to replace the oil drain plug that was also bad. Windshield wiper fluid only works on one side. Now the transmission gasket is leaking. I barely drive this car. They told me nothing was wrong with it except the valve cover gaskets it's turning out to be more than the cars worth. I am really disappointed I was really hoping this would be different. They did give me a discount but I'm beginning to understand why.

Bad business! Junkyard lot I will never step foot on again!…read moreAvoid like the plague! Bad! If your time is valuable look elsewhere Owner says bring it in back in March and we will take a look at my car. No show on morning promised and next findout booked thru May. After that they upset me and when I cool off a few months later they refuse altogether. You get what you pay for I guess and will never step foot in this junkyard car lot ever again

great customer service and great communication! they gave me…read morea quote answered in a good timely manner and kept me updated on my pickup even with a busy schedule!

Got my money for the car, but then got a call from Dominic about needing another release of lean…read morefrom the bank that carried the loan, which was a hassle the first time we did it. They would not accept a copy of it, it had to be an original document. Was even offered 150$ to get it again from the bank, so my husband once again went to the bank and I sent the text we had the release of lean, and never heard back, can you say HEADGAMES! This company has little respect for their customers

I bought a 2011 buick enclave. Adam was great. I plan to come back in a few months for a second…read morebuick I love this place.

AVOID LIKE THE PLAGUE !! if i could give 0 stars i would…read more the owner is never there and so rude, the white guy is a con artist just like the owner! sold me a 2010 chevy impala that died the first day i bought it then it would die when i was driving 70mph on the highway then turn back on 20 seconds later. complete scam !!!

Great service good staff friendly and helpful. Goes the xtra mile for customers access to allread more

I will never buy another car anywhere but here so long as they remain in business! We bought a…read morebrand new Subaru with all the safety features about a year ago for almost half price. We have never had any problems with it. Today we bought another truck at half what other places are selling trucks for. This place is laid back, efficient, fair, and up front. They've easily saved us $35,000 on vehicles the last two years. We have already paid one off and we'll be able to drive these for easily another ten years.

After having to rent a car because of my personal vehicle being in the shop. This was a very easy…read moregoing rental experience. The customer service was phenomenal considering I had to have the car an extra day. The only issue was that because I returned the car so late based off when my vehicle was done I was unable to get a ride back. This location was very helpful during a stressful time due to my car needing repairs. Everyone I encountered was great! Especially Jeremy he was helpful and friendly. There is a location closer to my home but they were not as accommodating as this location.

I was given an CHOICE either a Pick UP or and small CHEAPO Toyota have NOTHING EQUAL to a LINCON so…read moreI had to take this small Toyota CAR and get packed and drive 300 mile getting a sore BACK from it, Also had to take Hearing off cause of road noise. The person said that they don't get better class CARS, MYSELF I had NO CHOICE , I will not deal with them again, He said only KC has that type equal to my car located at KC at the AIRPORT.