Great service good staff friendly and helpful. Goes the xtra mile for customers access to allread more

I will never buy another car anywhere but here so long as they remain in business! We bought a…read morebrand new Subaru with all the safety features about a year ago for almost half price. We have never had any problems with it. Today we bought another truck at half what other places are selling trucks for. This place is laid back, efficient, fair, and up front. They've easily saved us $35,000 on vehicles the last two years. We have already paid one off and we'll be able to drive these for easily another ten years.

I was given an CHOICE either a Pick UP or and small CHEAPO Toyota have NOTHING EQUAL to a LINCON so…read moreI had to take this small Toyota CAR and get packed and drive 300 mile getting a sore BACK from it, Also had to take Hearing off cause of road noise. The person said that they don't get better class CARS, MYSELF I had NO CHOICE , I will not deal with them again, He said only KC has that type equal to my car located at KC at the AIRPORT.

Very disappointing experience with trying to buy from their car sales fleet. Requested a car be…read moretransferred to the city I reside with my credit already pulled for a auto loan. I never got the chance to test drive the car and my credit was pulled for nothing because the car was not transferred in time before the 30-day window for my loan. It shouldn't have taken a month and a leap day for this car to be transferred. Sadden by my overall experience.

No I would most definitely NOT recommend this car dealer , ESPECIALLY to other veterans. I was lied…read moreto being told if I brought cash I would be able to get something small and feasible for my grooming business. However, when I called the next day, the owner smirked and turned me away. VETERANS do not waste your time here, they have no integrity or loyalty to veterans.

all junk do not buy a car there. go across the street for a much better car. pay a little more for…read morea car that runs. you been warned.

Subject: Urgent Complaint Regarding Vehicle Purchase and Service Issues:To Whom It May Concerns…read more I am writing to formally address serious concerns regarding two vehicles I purchased from your business in February 2026. On February 13, 2026, I purchased my first vehicle for $5,500. During this transaction, I asked the salesperson, Scott, if there were any additional vehicles available, as I was also looking for a car for my daughter. Scott indicated that he would assist in finding another vehicle once I returned the first car for inspection the following day. After the inspection, Scott presented a Hyundai Elantra, which appeared to drive well at the time of purchase. However, approximately 30 days later, the engine failed completely, requiring the vehicle to be towed. Since April 6, 2026, I have been waiting for a replacement vehicle as previously discussed. Today, when I followed up, I spoke with Justin and was told to "get over it," and was also informed that the vehicle allegedly had over 3,000 additional miles in less than a month after purchase. I find this response unacceptable and dismissive given that I paid approximately $10,000 total for both vehicles. At this point, I am requesting a prompt resolution, either in the form of a suitable replacement vehicle or another appropriate remedy. I expect this matter to be taken seriously and addressed in a professional manner. Sincerely, Valerie Watson

They're great customer service speedy and friendly atmosphere they were understanding to my needs…read moreand compromised with me that made it suitable for my situation I will definitely recommend their service to anyone. As a matter of fact I plan on going back for future business.

3% charge if you use credit card and they don't even say anything jerks !!!!!!!!!!!!!!!!read more

I had to wait 3 HOURS for an oil change. There's no excuse for that, that's just straight…read moreridiculous. Never going back, thanks a lot

ALERT TO ALL USED CAR SHOPPERS IN THE METRO KC AREA!…read more Cars Plus Credit IS the place to go for your used car purchase! My wife and I have purchased 2 cars from Todd at Cars Plus and have nothing but praise for the company's customer service. When buying a used car, there can always be some unexpected surprises after purchase but when these have occurred not once has Todd said "You bought it as is. It's your problem now." When we encountered a concern on the first car we purchased I called Todd and explained what was going on: his response, "Take it to any shop you trust, have it repaired and send me the bill." We did just that and the bill was paid within a few days after the work was completed. We live approximately 70 miles from the Cars Plus location and gladly drive that distance to do business with Todd. I am taking my grandson there this week to purchase a car; if I didn't trust the company and the man behind the company I certainly would not be taking anyone there especially a family member!

After a month of owning the car and not being able to drive it due to cars credit selling me a…read morelemon and telling me everything was okay with it mechanically, ended up needing a new timing chain and actuator, don't waste your time and money like me go ANYWHERE else