At Dave's they treat strangers like friends and friends like family. They always welcome you with a…read moresmile. Dave is one of the most professional mechanic I have ever dealt with. He diagnose your vehicle problem and never sugar coats the issues going on with it. You will feel valued vs dollar signs when you walk in their doors. Dave's automotive prices is at or better in the industry.

Family told me to go to this location. I called the front desk lady I'm assuming is the daughter…read morehas no clue what automotive work is and or what professionalism is at all. Told me in quote "this is the wrong time of year to call for work, due to the holidays" my response " well it's not like I told my car to break down?" i told her nevermind. If you have a poor front desk person like her they for sure won't receive any work! I wonder if the owner knows that she is this incompetent in regards to booking clients for automotive work.

Don't go here! I took my van here for a 100k mile service. A faulty part was installed. After…read moremonths of corresponding, trying to rectify the situation, they promised to reimburse the cost of the part. I have never received anything & I'm done waiting. I went here because I like local, veteran-owned, small businesses-- unfortunately, they think installing a faulty part on a minivan that transports three small children is no big deal.

Worst experience I've ever head, even for a $2500 dollar car. When the car had problems and was…read morewithin their 30 day warranty the refused to perform the repairs. I had to take it in twice for sensors that I was assured had been tested and work. Then the front right drive shaft went out after supposedly being test driven. They refused to help. Never again! Stay away from these USED CAR SALES MEN.

Excellent service and great people!! If you're looking for a friendly, professional, and honest…read moreauto shop, Adam is the best!!

I took my Chevrolet Equinox here due to a blown motor. Had them do a rebuild on the motor for…read more$3600. I was under the impression that it would be good to go. I have had more problems with the car than before the motor went out. I'm not sure what they did but I know it wasn't quality work, it runs out of oil so fast now after an oil change and just sounds horrific ever since. I even called them and told them it was acting funny, so I figured they would look into it since I had a so called warranty on the work. Not to mention I'm missing bolts that I know were there before and even told them that. Took my car back up there before warranty ran out and all they did was an oil change instead of trying to fix the problem, and still missing bolts like they didn't even listen to me when I told them. Still having massive problems with rebuilt motor but I'm just supposed to deal with it I guess. I know it was just a rebuild but I feel like I should have gotten better service for$3600. What a waste of money, will never go back here again. Just when you think you can trust someone they make your car worse than it was originally and not trying to make it right at all. Would 100% not take your car here they will get over on you and then there is nothing you can do about it apparently. So disappointed in the quality and now I'm out of a car after only a year. Wow!!

Jim is the owner. He's a super good guy. I talked with him for a few hours the other day while his…read moretechnician fixed my brakes. While I went there to get my front brakes fixed, they quickly informed me that I needed ALL of my brakes fixed. I was quoted a very reasonable price. However, once they really got into my car, the price more than doubled. I am not complaining one bit. Most places would've fixed the bare minimum, but these guys went above and beyond to make sure the car was safe For my family to drive. They did an incredible job and just by fixing the brakes the ride is so much smoother. All their parts have a warranty. You will be getting a quality service and you will definitely get your moneys worth and peace of mind. Very refreshing to find someone so knowledgeable and also looking out for your best interest. I would definitely recommend, and I will be taking them all of my business from now on.

Got me at 8am the next day for a new battery during a cross country road trip. Service was fast and…read morereasonable. Highly recommend.

Just don't do it. Go to any other shop. ANY OTHER SHOP. It's not the techs. Its the company. Don't…read morerisk being over charged for work the supervisors are rushing techs to complete fast and likely not done correctly. Just go somewhere else where its more affordable and the company cares about taking the time to do it right first time.

I had a great experience with Butler's from start to finish. The online appointment setter was…read moreflawless. Kimberly, at the front desk, received my truck and me warmly, took my info and truck issues diligently, and then Butler's gave me a ride back to my front door. The young man who drove me was a Veteran. All my interactions with service personnel went very well. Customer service was exceptional. The work on my truck appears to be well done. The leaks have been fixed. No issues now. Thank you for your professionalism and expediency, Butler's. Much appreciated. I'll be back for routine work and more if anything arises.

Great people to work with. Honest and always very happy with their services. I won't take my…read morevehicle, anywhere else.

Absolutely a great experience. My muffler was repaired at a great price and in a timely manner. And…read morethe owner Scott is a great operator who value and appreciates his customer.

Nice young man Sam got me right in a new truck. Went in not entirely sure what I was looking for…read morebut Sam was extremely helpful and upfront about everything no b.s. I'd say ill be back soon but I think ill be driving this sucker for a long time!

You can't trust these people! Refused to let us put down a deposit on a vehicle and then failed to…read moredeliver the vehicle to be inspected by the mechanic as promised. And to top it all off, they sold it out from under us! Terrible experience. It took several phone calls to get a straight answer as to where the vehicle was.

I would definitely give 5 stars on communication regarding the diagnostic, communicating findings,…read moreand explaining it to the customer. This part was impeccable. I would give 2-3 stars on car being done in the timeframe promised, because it wasn't. My beef is that the quote I received for the needed part had a price of ~$525. I called the dealership and an original part would cost me (non-mechanic) ~$350. I can buy the non-original part at O'Reilly's for ~$264, but most mechanic shops get parts cheaper than off-street customers. When I called and asked Ken's if the quoted part was a dealership original, I was told no. When I asked if the part price was in error, they said no, we have to make money somewhere, but we don't use an 80% markup. Clearly the guy I spoke to doesn't know how to calculate markup percentages. I expect a shop to add a percentage onto a part. That is certainly fair. But, ~200% gross mark-up is way outside of standard mechanic practices. And, that calculation is using the price I can buy it for, not a licensed mechanic's shop. Our mechanic of 25 years used to charge 20-25% above his cost. I have heard of 50 - 100% markup. Ken's Garage is having the parts delivered and they rarely go pick up the parts. I think 200+% markup is way too expensive, but they have right to charge 500% markup, if they want. But, I will be going elsewhere. We are still shopping for a local mechanic that we feel comfortable with. I got the impression, they have good, qualified mechanics. My husband questioned a few things on the invoice that was not approved. He is a non-conflict person, and at that point, he just paid them. I am glad this shop works well for many in the community. I am glad this small-owned business is doing well. I am a small business owner and I want small business owners to be supported and thrive. But, I prefer ones that do it with reasonable prices (again, subjective). Name above is our on-line pseudo name, due to vindictive, malicious people in this world. I do not want a response from the shop because it is what it is. My experience and perspective aren't the same as the owner's perspective and it isn't the same as other customers. This is my experience.

This is my first review for Ken's garage. However, they have already serviced our cars twice. Not…read moreonly are they honest, but they are also very helpful and given us options on pricing and recommendations that met our budget and our timelines.

Andy has done all the work on my Honda vehicles for any years. This week he quickly got my grand…read moredaughters Honda in and found the problem and fixed it quickly. His prices are fair and his workmanship is excellent. Great service.

Quick service at a reasonable price! As my husband and I were making our way through MO a few weeks…read moreago, we started hearing a strange noise and needed to have it investigated by a professional. Andy's FA was able to get us in as soon as we could make it the 6 miles to the shop. After about 3 hours, we were able to get all of the new parts in that we needed for our 85 Vanagon, get them installed, and have a nice chat with Andy and his son before we hit the road again. I am still amazed that we were able to be seen so quickly and then hit the road again that very same day. I would definitely recommend this family owned business for your foreign auto needs!