Totally hit the spot! And they were heavy-handed with my "9" piece jalapeño poppers ;) Quick and professional service! Thank you wonderful employees of Carl's Junior! read more

I am beyond disgusted by the service her I came in after driving 2 hours to San Diego and I went inside to use the bathroom While my daughter ordered in the drive through and the cashier working the shift 4/18/19 around 8:30 told me when I couldn't find the bathroom "it's right there can't u see it" with an annoying attitude. Then when I went to my car I lost the coupon I was using and he was extremely rude about it. This place has horrible service. read more

Hadn't eaten at this location for about a year. Awful food experience. I ordered biscuits and gravy at 9 am on a Sunday. The biscuit could have substituted for a hockey puck, the bottom half was that hard. How do you over-bake only the bottom of a biscuit? (Maybe sitting for an extended period of time under a heat lamp or in a warming tray?) The gravy was thin and tasted like water. How do you eliminate ALL the flavor from sausage gravy? Literally, was like thick gray water with sausage lumps floating in it. Yuck! This is my second bad experience here. Right after they started serving Beyond burgers I tried them out. There was a "weird" taste to the patty, very reminiscent of back in the 70s/80s when Greek burger joints were a craze. Something about the spices added by Carl's. Didn't taste like a "normal" burger. (I eat Beyond regularly at home, so I know how they SHOULD taste.) So in my area, I have a Burger King serving Impossible Whoppers to choose from. Always fresh and tasty so they're my go-to option for a plant based burger on the run. Sorry Carl's but I won't be back to this location! (I had good biscuits and gravy some time back at the Palomar Airport Rd location in Carlsbad, so I don't think it's a company-wide issue. This Encinitas location is just not good!) read more

No one had one gloves, not even the burger maker. Sooo disgusting! Please do not eat here The employees are rude, especially on 10/14/17 Never returning read more

02-9-2020 With corona virus spread in these days the old women that she doing the sandwiches she doesn't wear gloves and she just useing her hands and fingers to put all the stuff in the sandwiches read more

I have to do something to keep my mind off things, so I'm writing a yelp review. I'm still on yelp vacation. UGH- my review was just deleted!! Let's try this again... This Carl's Jr. needs English lessons. After a very long and tiring day, we needed to get some food. We pull up to the drive thru and place our orders. My dad: "Hi, I'd like the famous star combo with a diet coke." Carl's Jr. employee: "Ok, a western combo. Anything else?" Dad: "No, a FAMOUS STAR combo." Employee: "Ok. Famous star. Anything else?" Dad: "Yes, two of the fish taco combo # 21 and the enchilada combo # 25" Employee: "Ok, combo #2 and 25. Anything else?" Dad: "No, two combo 21 and 25." Employee: "Ok, combo #2 and 25. Anything else?" Dad: "No, two COMBO VEINTE UNOS y VEINTE CINCO" Employee:" Ok, combo 21 and 25. So a famous star, two fish tacos, and a cheese enchilada." So we pull up to pay, and another employee hands us our drinks and asks us to pull over into a parking spot to wait for our food. What?? This is a drive thru!!!! So we pull into a parking spot and my dad and I go inside to get our food. Then the drive thru lady comes in through the front door with our food. We head out to the car to check, and they forgot my mom's fish combo. We head back inside, and my dad explains first in English, then in Spanish that they forgot one of the fish combos. We finally get the remaining fish combo. Geesh! Besides that, this is your typical Carl's Jr./Green Burrito fast food joint. read more

When I was a kid after soccer games it was always straight to Carl's Jr. My dad loved Carl's a lot for some reason. I remember it being very good. Today, Carl's has loss it's touch and I usually only go when I need a bite to eat and I don't have much time, and close to home. That being said. They have a pretty good 99 cent menu, which I think is very important when reviewing fast food. A Big Burger and the Spicy Chicken Sandwich are decent in size for a buck. Tasty enough too. TIP: Put some soracho sauce on a spicy chicken. Improves the sandwich ten fold. My one major gripe with Carls is this: THEY PUT WAY TOO MUCH ICE IN YOUR DRINK IN THE DRIVE THRU! Every single time. I think it's corp policy.Make sure to ask for no ice. Because light ice just means half the cup. read more

I got the impossible burger it was super good. And zucchini was super good awesome service

Filthy restaurant. Soda all over floor below dispenser. Told employee no napkin.. Never was refilled. Have to get a coin to use restroom which is ok but not clean. Western Burger was terrible. Building should be Bulldozed. read more

Got an awesome Jalapeno Turkey Burger Tonight~! It was made really well, and had all the ingredients on the burger. (Sometimes you literally get one or two jalapeno one or two small slice of onion etc.) Lots of jalapeno, onion, sauce, lettuce, everthying thats supposed to be on it~! I didnt even need to add ketchup. Fresh Fries and Great Service~! Will definitely be back. read more

I am not very picky, but after paying $.25 to use the restroom, so I could wash my hands before eating, with the explanation that "restroom maintenance is very costly, I kinda expect it to be cleaned occasionally. read more

Carl's Jr - Ewww. - Burgers Near Me - Encinitas, California

See all

I felt like I was in TJ when I went to the ladies room and had to pay a quarter to get in. First time in the United States of America I paid to use a toilet. There are no seat covers or paper towels. It was dirty and am frightened what the kitchen might be like so I darted out to find another place to eat. REALLY.. read more

Dumpy location. Employees are poor and unfriendly. Wanted to charge me extra to downgrade my burger. WTF? Skip this one. read more

Got home and didn't check my order and went through the drive thru and it was wrong! Tried calling the store and can't get in contact with anyone! Wtf? read more

I get you don't have to pass an IQ to work here, but put in the minimal amount of effort. I just tried Carl's junior for the first time in my 30 year life... I don't typically do fast food because I am allergic to beef (I know, it's a very weird allergy), but my dog hadn't eaten all day and I occasionally spoil her with an occasional meat patty. I get to the window and order an egg burrito, no meat... The girl says "we only have burgers" and I'm seeing this MASSIVE menu. And I say "so you are telling me out of This entire menu, you only have beef patties?" and she says "YES!! Only hamburgers". I'm so confused, thinking everything else must have gone bad? Sold out? Something isn't working? So I ask "Literally the only thing you have on your menu availabl is hamburger?" And she says "yes ma'm". I try to reiterate; "no grilled chicken? No chicken sandwich? Chicken fingers? No French fries? Waffle fries? Etc etc" And she was like "well, yes, we have that... but mainly burgers... no breakfast items". Really?! You could have said "we don't have breakfast items at this time or past 10pm..." but to exclude them ENTIRE menu and claim to only have "hamburgers"... unnecessary read more

Got a craving for Carl's after passing this location on the freeway. I checked if there was another location on my way home. There wasn't, so I got got off the freeway and headed back toward this one. I'm so glad I did. The service I received was awesome. The clerk helped me find the cheapest way to order my burger just how I like it. He was very kind and accommodating, and my burger ended up being perfect; very fresh with super crisp lettuce and a yummy soft bun. More than I could expect for dinner under $4 at 8:30pm. I'm not sure what warrants all the negative reviews. Even the positive reviews resist giving five stars "because it's Carl's Jr". I say that if the service is great and the food is good for the price, why not give some praise? read more

Nvr have I been insulted by the lack of ingredients the rudeness of the manager the way they tried cheating us out of a fresh bun which we paid more for then she burns it says they have no more and tried to atal U.S. A lower form of bun after which we asked for a refund she created a hostile environment for us and continued to yell ha her employees I understand if management es a stressful job but you shouldn't take ur frustration on the customers by trying to rush them when they haven't even been ha the counter for 1 min read more

Carl's Jr - Burned sandwich - Burgers Near Me - Encinitas, California

After looking at all the previous reviews, I'd really like to know what people expect when they go to Carl's Jr? A stripper pole? A free meal? Anyways, I am only giving them 4 not 5 stars cause something has to be OMG! for me to give 5 stars. This location is right off the highway, the worker Gladys was really nice, and my food was fine. No charge for ranch sauce or a paper bag. Thanks Gladys and everyone else! Glad I stopped by here for lunch! read more

Terrible customer service. I ordered a breakfast burrito combo to eat in. After 15 minutes no order yet 10 drive through got their order. I went to the manager and asked what was going on. ..no apologies, no explanation. Just handed me the order. The WORST! read more

Bueno en realidad creo nadien me va entender lol... por k al parecer aki todos escriben o mas bien hablan ingles y eso me parece super bien... aki lo k realmente me molesto es de esa persona k se burlaa sobre las personas k trabajan en el Car's jr. Osea acaso ellos pueden hablar perfectamente el español?? acaso nos entienden cuando hablamos nuestro idioma?? osea obvio k no, en realidad yo apoyo alas personas k trabajn alli y neta si yo trabajar`a alli me sentiria super orgullosa por k estoy orgullosa de mi patria y de mi lenguaje :)... Neta me dan lastima las personas k son asi y asi lo seran... Osea mejor buskense otras cosas mejores k hacer en vez de estar critizando alas personas... y neta me vale madres si estan de acuerdo conmigo o no...' Osea y luego aki ahi un programa para la gramatica no mnchen osea no saben escribir perfectamente o k pedo??? Bueno hay los vidrios raza!!! read more

Crappy service. They screwed up my order twice, the kitchen and eating areas were dirty. Only stopped in because I was in a rush to go to the beach. read more

This is the worst Carl's Jr. I've ever been to anywhere. I've never waited in the drive-thru line less than 10 minutes, which is WAY too long, even when there was only one car ahead of me! This place is right on my way home from work and from the beach where I walk my dogs every night. So conveniently located, right? Doesn't matter. I'm never going there again because the service is just so bad. Please, can someone tell me why this American hamburger joint doesn't have a single employee who knows what a chocolate MALT is? Seriously, I like a MALT, not just a shake. After trying about 10 times, and every time having to explain the person talking through the box what a malt even is, I gave up. I have never seen more than a few cars in the parking lot, even at peak lunch and dinner hour, which should have been enough to tell me not to patronize this location. Business is so slow here that they have one person working both the drive-thru and the main counter inside. Understandably, with that set-up, customers on both sides receive the same crappy service. The service isn't the rudest I've ever experienced, but it is shockingly uninformed, slow and poorly managed. Someone needs to train these people what a freakin' malt is! And WHY, at 7 PM on a weekend evening, would a burger joint ever have to say, "We don't have any shakes right now." Why? It's like they had already shut down the shake machine or something. The managers here need to be retrained so that they can train their staff properly. It's like a punishment to try to do business with this establishment. I don't care if they have the greatest, right-off-the-freeway location in town, they are in a SERVICE business, and they need to start acting like it. The owner and manager need to understand that there are PLENTY of fast food places in Encinitas from which to choose and that's where all their customers drove off to. read more

Not sure who the employee was, I didn't catch his name. He was working the drive thru tonight and was so sweet and nice. He even went in the back to see if they had milk for my daughter. He read our order back to us and gave us napkins and utensils. 10/10 customer service! Thank you! read more

Second time in 2 months I've gone to this place (1st time at 1:30 am, 2nd time 10:30 pm). Both times pulled up to the "24-hour" drive-thru window and it's crickets. No greeting, no answer when I speak. Drove around to the window and, literally, the lights are on, but no one is home. Not going to give them a 3rd chance. read more

Terrible customer service . The employees here lack basic common knowledge . I order a burger and fries . I specifically asked the burger to be meatless . That's all I asked . They gave me a burger with meat . ... after talking to the cashier again letting them know that my order was wrong she started giving me attitude . She said she didn't understand what "meatless" meant . So she gave me a grass feed burger ... . I've don't usually go to fast food places , but it was late and I was hungry . She never apologize and she seemed as if , I was bothering her . That's definitely not how you treat a customer . read more

Been going to this location for a long time used to live down the street moved away and now back this location used to be soooo bad it seems they have rehired a whole new staff and although they are not 24hrs anymore gotta say such a huge improvement in service it seems the employees actually enjoy their job in the past the employees where just horrible and the service and quality was too gotta hand it to management they have really turned this location around fast friendly staff great service .....ps bring back the natural burger was sooo good read more

For some reason the both times I order a double western bacon cheese burger here I've gotten a normal western bacon cheese burger. Everything is soggy in this order read more

The food is good but the attitude behind the counter sure leaves a sour taste in your mouth. Don't know her name (short with dark hair) but you'll know by the sound of her groans while she's having to go out of her way to push the bag of food within arms reach of the customer. And God forbid if you request ALL the sauces with your fried snacks. Oh man if looks could kill... My 2 sons can not stand her. They were creeped out and even embarrassed by her behavior and I don't think they ever want to experience that again. They're not the only fast food in town. It's really a shame to see people that really hate their job and they reason in their narrow minded brains that it's okay to dump their negative disgusting attitude right in your tasty Famous Star burger. It makes you want to punch em right in the Whopper! read more

Employees refused to give me a receipt! They charged me $36.74 but refused to give me a receipt. According to my math my food total was $23.10 when asked for receipt they said they couldn't give me a receipt. They totally overcharged me and didn't know how to excuse the fact they were overcharging me. read more

Short staffed? Messed up previous customer's order--didn't get onion rings as ordered, wasn't charged for them; but the rings were on the hot rack...? It wasn't even lunch rush time. Finally I got to order. Ordered #1 no mayo. Paid. No order receipt provided, but did give CC slip copy (saving trees?) Took a while to get the food; two people who were behind me received their orders first hmmmm. Finally got my order...now behind schedule. I leave to get on my way on the freeway, eat my fries first, then WHAM! The burger has mayo!!! Ruined. Can't enjoy it--I hate mayo!!! Can't even enjoy the cheese and meat side---they slather mayo on both ends! YuCK. You should get what you pay for, and I've had much better Carl's Jr. elsewhere. Never coming here again!!!!! Close it down, revamp, and retrain. read more

Carls Jr six dollar burgers are the best burgers out there at a fast food joint. Messy, juicy, loaded with delicious condiments and toppings. What's not to love about a six dollar burger that you can get from a drive through window 24/7? read more

I give this carls jr one star becase the lady that took our order was rude i told her to give me a second cuz i was on the phone ..and she said that she couldn't then i have ask for a plain burger for my daughter and she put onions tomatoes pickles and i can go on well the point is the mess all my food up i ask for lemon and i pay for water cuz the lemon had jo flavor what so ever.... and we get home and all the food is cold the fries were cold and soggy it was just a disaster I am never going back to that Carl's Jr. bad experience read more

The worst Carl's Jr. Everything was cold and dried out. Don't ever eat here!

What's not to love about this place. It's in one of the rougher parts of town - not their problem. It's always clean, everyone who works there goes out of their way to make sure you are happy. read more

Carl's Jr - Bongo loves fud - Burgers Near Me - Encinitas, California

HORRIBLE HORRIBLE service went through the drive-thru at the night shift 915 pm. We had a debit card so the manager made us park and go inside to pay because the manager was to lazy to go to the cash register due to debit card. She gave my girlfriend and i total bad attitude. While waiting for our food they continued to help one of the employees that was ordering for her break they spoke in Spanish. I was concerned they would do something to our order. So i looked at the cook and she is handling our food with no gloves on. When she seen i was looking she attempted to put on gloves. Btw she didn't have a Hair net either. The only guy that was helpfull was a Spanish man that looked like he was new but at least he was polite. He had seen we were wait for our food that was sitting there for seemed like an hour. He apologized. Thank you! BUT then at the end of it all, we get home, well guess what, no forks for my chicken salad, fries was half full, go figure. Not sure who the owner is? But i think they need to know how the customers are being treated. The manager is soppose to be setting an example for the other employees, she doesn't deserve that job, We pay allot of money for food and service. We paid $20.00 for food that i didnt trust the person that made it. And I was concerned for my girlfriends safety due to the tatted back hard core looking manager, so unprofessional!!! In fact i think ill go back and get my money back read more

Order was wrong, forgot to put fries and the bean and cheese burrito was shaped like a triangle that was lopsided...bummer!

What the hell Carl's Jr. I have to pay 25 cents just to take a pee. What's up with that?

Great manager she is amazing and so helpful and nice! She makes this place the best Carl's in Irvine. I definitely recommend this place!

Friendly staff, my complicated order is mostly right most of the time so decent service but be warned, this place is just plain creepy at night. Lots of seemingly homeless people coming in and yelling at staff. Not sure which is more scary the drive thru or the dine in but either way maybe skip this location if its late and you are a female alone. read more

I wasn't expecting a great customer care, but, this must be the worst Carl's Jr. I've ever been to. Very unfriendly staff! Thanks Clara for making me never wanting to come back to this location, ever! read more