This is the type of doctor's office I love to go into. Warm setting, dimmed lights, amazing staff and an excellent doctor with great bedside manners. I switched obgyn's during my 2nd pregnancy and I am so glad I did. Dr. Flores is gentle, caring and very attentive. He has listened and answered all my questions. The staff is also superior in their treatment and kindness to patients. The office is never overbooked and waiting is unheard of here. Thank you all. read more

As a first time mom, Dr. Flores made my pregnancy/delivery process so peaceful and seamless that I genuinely can't wait to have more kids and go to him again in the future for my care. I had to leave previous OB because my insurance dropped them in January with the new year and he was able to take me at 30 weeks. His whole team was so nice, prompt, and professional. As someone who had to schedule an induction, Dr. Flores went out of his way (on his vacation week) to ensure he delivered my baby. I cannot recommend Dr. Flores and his team enough. read more

Can't be more thankful for Dr.Flores and his team. I established care with him in 2023. He is a great doctor. I also appreciate him as he acted with diligence and care during my pregnancy. He delivered both of my babies. God bless this man and his team. Would recommend him to anyone looking for a OB. read more

Surprise,surprise. After I posted my review yesterday I finally got a call today regarding my test results. Coincidence? Thank you Dr. Flores for your response on Yelp yesterday and the phone call today to confirm good news. It should not take a Yelp review to generate a response from your Dr. read more

Waiting for IMPORTANT test results! Not a word from him but empty promises from office staff. SHAMEFUL! Unprofessional! He promised to call last Monday, it is now 8 days and counting! Hippocratic oath: DO NO FURTHER HARM, this is SCARY for a patient waiting for potentially scary news! BAD BAD BAD read more

Hi. That's weird! My one star review was deleted from here because I was telling the truth about my experience? Hmmmm. Interesting! Let me explain why: 2023 starting January I was worried about some pelvic pain and discomfort. DrFlores examined me, he said everything was ok, my papsmear was negative. Same year feb, march, april, may I was complaining about same pain and discomfort. He did nothing! Finally in September he sent an order for an ultrasound. Turns out that "there's something wrong " I ended up with a major debulking surgery (Dr.Friedman- bless his soul) hysterectomy, chemotherapy for stage 3C ovarian cancer. It was spread to my colon, my bladder, surgery took 6 hours! My lymph nodes were affected also! Thanks for NOTHING DrFlores! Great job! read more

I am so happy that I found Dr. Flores and Dr. Schmones. I have seen both and both are amazing doctors. They are patient and understanding and truly care for their patients. Throughout my pregnancy, Dr. Flores always made me feel at ease. Additionally, all the ladies in the office are wonderful and super friendly. It is always nice to see and chat with them. They always make me feel welcomed and cared for! read more

Doctor was difficult to communicate with Very rude and short . Ignored what I had to say even after messing up my prescription multiple times . Horrible experience . Normally I don't do this but just want to give anyone a heads up because had I known I never would have come to this is office . read more

Dr. Flores and his team have been amazing thus far in my pregnancy. I had complications early on in my pregnancy with a miscarriage scare right at the beginning, and their bedside manner with me was truly incredible. It brings me to tears how much it meant to me to have such kind and empathetic people on my side in such a scary moment. I also had a really negative experience at my last OB and was scared to come to a new place, but these folks have been absolutely incredible. The office is small and it feels like I'm being taken care of by a small family, which to me is priceless. Thank you everyone for your care and commitment to women's health. read more

Great experience with doctor Flores. Highly recommend this clinic. Best gynecologist in Burbank.

Dr Flores is an excellent OBGYN. I switched to him once I got pregnant with my first child. He delivered our baby and it was an excellent experience from the visits to the birth. I'm not sure when Dr Flores sleeps, he works nonstop. He's also clearly very good at his job. Since he's delivering babies sometimes, he can run a little bit late, I recommend getting the 9 or the 9:15 am appointments -he typically was on time/early when I got the early appointments. His Burbank office usually has free street parking easily available. He delivers at Providence St. Joseph Hospital. read more

Wife was referred to by medical group. Got a call back just stating that he won't be able to see my wife due to high risk without explaining anything call was made by office staff and not the dr himself to explain anything. read more

I wish I can leave negative stars. I was on the phone with LESLIE SHE WAS extremely unprofessional extremely rude would not let me finish My sentences kept interrupting me. They make us feel like they do not care at all about their patients. What a horrifying experience trying to deal with these people. read more

Carlos Flores is a great DR . I was able to transfer to him through a referral a month before my due date from my original OBGYN. My baby had something called a velamentous chord insertion which is when the umbilical chord attaches to the outside of the placenta instead of inside . He took all the precautions needed and she was also breached so I ended up needing a C Section . He wasn't pushy as I have heard other drs are about getting one if anything he tried to avoid it and even at the hospital ( st Joseph's ) they checked prior to starting the procedure to see if she had flipped . My surgery went so smooth and quick . He really knew was he was doing . The scar looks great and minimal . He made the entire experience 10/10 . My recovery time was also great . I have a friend who had one also for other medical reasons and her healing time and scar from somewhere else was nothing like mine . I can't say one bad thing . My baby came out healthy as a clam right away . She is now 5 months old and I can't thank him enough for making the entire experience one to remember and in a great way not a traumatic one . The staff at his office specifically Leslie who always answers the phone for my appointments and i met at the front desk multiple times is also fantastic and sweet. I Highly recommend him . I eventually want a second baby and hope I can go to him again because he really set the bar so high that I'm nervous for anyone else in the future . Thank you again !! read more

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Dr. Flores is kind, caring and very patient! Whenever I have a question or concern, he's happy to help anyway he can. He did my third c-section and it was a wonderful experience from start to finish. He always makes himself available for urgent needs and has the best attitude of any OBGYN I've ever had. His office staff is also so sweet, they are very supportive and always return phone calls and help with the necessary paperwork or really anything you may need guidance with. I really can't say enough good things and will always keep whatever insurance is needed to keep him as my DR. read more

Dr Flores operated on me. He was very thorough and honestly answered my many questions. It was an uncomfortable procedure but necessary and I felt at ease with his ability to spend time explaining my choices. read more

A rescheduled appointment from this unprofessional joke of an establishment again. I called this morning to confirm my appointment, they confirmed. I get a ride all the way there (1 hour from where I live) only to be told when I walk in that the doctor left because he didn't feel well. I was like wow... and you couldn't have the decency to even let me know? You just let me waste my time and now this is the second time you're canceling on me without notice. The receptionist's name is Leslie and she couldn't have cared less. I told her I would be filing a grievance against them and she said "sure go ahead!" Please avoid this place if you care about your physical and mental health because they'll cancel on you until you die or until you kill yourself from the emotional distress they've put you through. Either way, don't go here. read more

Been a patient for 9 years and so happy! Dr. Flores is very caring, attentive, and listens to & considers what I have to say as a patient. Sometimes waiting times will vary , of course due to emergencies and things like that which is expected, but he's very accessible and you don't have to wait months to be seen. Definitely recommend him for anyone looking for an exceptional OBGYN with friendly staff. I'm having my first child and I wouldn't choose anyone else to be my OB! read more

I had the best visit today with Dr Flores; he was able to help me with complications regarding my IUD and take care of my needs. It was my first visit with him as I am a new patient, and he was very kind, compassionate and listened to my concerns and addressed any questions I had. I appreciated him explaining step by step what he was doing during the procedure and helping to make sure I was at ease. I had visited another doctor prior to him whom I was not happy with; I am so glad to have gone to Dr Flores. If you are in need of an OBGYN look no further! I will be returning to him for any concerns moving forward. read more

Dr. Flores is the best! Had such an amazing experience with him. He is so kind, caring, and will listen to everything you have to say. Thank you for making my birth experience so wonderful and smooth! read more

From the receptionist to the medical part excellent job. HIs professionalism and excellent service. Dr Flores takes all the time to explain every detail this including during my pregnancy and now in the postpartum. super grateful for his attention. Always keep it up, you are a great doctor. thank you Leslie and Brianna great team read more

Terrible customer service. We had an appointment at 9:30 am, it's 10 am we haven't been even called in. I asked the receptionist what's going on, her response is: "we are running behind..." at 9:30 am? What would happen to 4 pm patients?... Let's see how doctor's visit goes... read more

I wrote a detailed review here on Yelp, and it mysteriously was taken down for "violating terms of service." Read the other two yelp elite reviews (Lawrence D. and Orsolya D.), both of which are 1-star, and decide for yourself if you want a person like that to be your ob/gyn. I am a doctor, and cannot imagine treating patients the way I have been treated by Dr. Flores and his office. I posted a photo of my referral, in case Dr. Flores tries to claim I was never assigned to him as a patient (as he did to Orsolya D.). I now have to see someone out-of-network. Save yourself from a bad experience, and ask for a referral to a different ob/gyn! read more

Carlos A. Flores, MD - Proof of referral. Dr. Flores denied me prenatal care but will happily take the $ to deliver my baby! - Obstetricians & Gynecologists Near Me - Burbank, California

For the past 8.5 years Dr. Flores and his staff have been outstanding. When I was referred to him, I was 3 months pregnant and had a terrible experience with 2 horrible Doctors. I was referred to Dr. Flores by the entire staff unit from the ER at St. Joseph's Hospital in Burbank. He was highly recommended by multiple nurses and Doctors there. I am so grateful to have had 2 baby boys (2 C sections, delivered by Dr. Flores) from the very beginning, him and his staff were professional and most importantly, he always treats me with respect, kindness and empathy. He never rushes through my appointment and is always attentive and unlike other Doctors, he takes his time to explain procedures thoroughly. His Medical assistants are great and make sure I am I comfortable. They have even communicated with me via email when needed. Keep in mind this is a very busy office, you can't expect humans to be perfect, it is our job to follow up and communicate with the front desk. I have been well taken care of at this office and I will never go anywhere else. read more

Dr Flores and his staff repeatedly acted unprofessionally. Before surgery, phone calls were never picked up and returned, maybe, once with no message, then never again. They try to get you to come to the office (or charge a visit?) just to ask basic questions or repeat stuff they already said. After the surgery they had me go to the office twice for follow up visits pretty much to ask me how I was doing (total dr time: 3 minutes) and not even doing an exam, despite calling the day before asking if the visit was necessary and what it was for. The nurse closed the door in my face while I was still talking. I asked the dr why couldn't they ask how I was doing over the phone, like many other doctors do, he said they don't do that, period. The surgery was routine and had no issues, but the waste of time and disrespect experienced with this Dr is unbelievable. read more

Best OBGYN there is in Burbank. Very attentive staff and Doctor. Wouldn't have changed anything from my experience.

Saw Dr. Flores for an IUD. He was very informative and professional. I felt very comfortable with him and his staff. I would definitely refer him out. read more

Dr Flores is an amazing dr. He cares for his patients. Very patient he answers all of the questions patiently. I highly recommend this doctor . The staff are very helpful too read more

Extremely rude and immature staff. Was sent home from ovary removal surgery with no medication. When I called the office complaining I was in pain and needed something stronger than ibprophen I was rudely informed by his staff that Dr. Flores went on vacation for two weeks with no on call doctor and that my only option was to go to the emergency room. (my insurance only covers 40% of emergency room visits, which cost a fortune, vs a $0 prescription fax to my pharmacy or a $50 office visit.) "He's a doctor.. you know? Like he has a life. He doesn't live here. He's not here 24/7 just for you." -Stacey the receptionist. read more

My previous OBGYN retired so I started looking for an OBGYN that was affiliated with Providence Saint Joseph as I love the care from the nurses there. He recommended Dr. Flores as I became pregnant with my second baby. Even though this was my second I was still very excited and nervous about the process. I wanted to make sure my baby and I were in great hands. Dr. Flores made me feel calm as he is very knowledgable within his field and always answered all of my questions in depth for me to gain a better understanding. If you are looking for prenatal care or any medical care in regards to women's health I definitely recommend him. Thank you for being a caring OBGYN Dr. Flores! read more

Horrible service! My sister had a baby and he was so rude and rough. Dr. Flores sent her home with no medication and no prescription! He literally fished for her placenta -_- Unacceptable! read more

I suffer from Stage 4 Endometriosis. Not familiar? It is a horrific autoimmune reproductive illness that claims 1 in 10 women in the US, alone. There is no cure, no treatment, and not enough research surrounding it. I am at high risk for ovarian cancer, and having been diagnosed 17 years ago means I have experienced suffering that I wouldn't wish on my worst enemy. I recently had blood work which indicated some major issues relating to ovarian cancer. Not good. Sadly, I only have Medi-Cal insurance, currently, so I can't get proper health care being that it doesn't cover much. My general practitioner wanted me to get a pap smear to check-up on all these troubles and Medi-Cal approved a visit to Carlos Flores. How did it go? One always reads reviews on Yelp where someone states that if he/she could give a place a negative rating, he/she would. Well, add me to the list because I wish I could give this office 800 negative stars plus some some other punishment that isn't appropriate to type here. My situation with this illness is bad enough and now I had to deal with the following bullshit: First off, Medi-Cal only approved a visit to Dr. Flores during a specific designated time. The appointment had to be in that period or I am shit out of luck. I called Dr. Flores's office to make an appointment and the man who answered seemed not only "out of it" but without a care in the world. There was no warmth, no genuine sympathy or explaining of the services, and no clarity. Horrible customer service! I was already uncomfortable but what choice did I have in the matter? He went ahead and scheduled me for a month-and-a-half away literally 2 days before the approved Medi-Cal referral period was up. Ugh. I wait for the month and a half and the day of my appointment finally arrives. There isn't a woman on this planet who likes seeing a gyno. Trust me, men.. no woman wants to be molested by a doctor. It's even worse when you already have an illness that needs checked up that is high-risk for cancer. So, to say the least, my visit required some mental preparation. This is where the second bullshit factor arose. I get to the office and guess what? It is locked! The door is locked, no one is there, silence ensues. What the heck!?!! Are you kidding me?! The office appeared to be deserted. It was like a scene from the airport in the movie "The Langoliers" by Stephen King. I am standing at their door fuming and also feeling like an idiot. I call their office number and of course receive no answer but leave a message. How dare this office be closed?! I mean if something comes up and they close the business, then you have to cancel your scheduled appointments! Are you effing kidding me?! And take a wild guess who has NEVER returned to my call to offer an apology and/or explanation. Plus, my referral period was up being that this appointmient was 2 days before the period so now I have to try to attempt to get an appointment with another doctor being that this wasn't my fault and the fault of a shady Dr. Flores. Horrible, horrible, horrible. I am SO upset and am going to see if I can talk to a medical board about this office's behavior. Unacceptable. I do NOT recommend this place. Find another doctor because you may arrive to a locked door. Negative stars! All the negative ratings in the world for Dr. Flores! **Note: this business just commented my review claiming they have no evidence of my appointment and to remove my review. I HAVE PROOF WITH MY REFERRAL LETTER WITH THEIR NAME AND ADDRESS! MY DOCTOR WHO MADE THE REFERRAL IS IN THE SAME BUILDING ON A DIFFERENT FLOOR! I HAVE SEVERAL PIECES OF EVIDENCE! FURTHERMORE, I WAS STANDING IN FRONT OF THE LOCKED DOOR AT THE ADDRESS LISTED ON THE REFERRAL AND ON THIS YELP BUSINESS PAGE. ALSO, IF YOU LOOK AT THE TOP OF THIS REVIEW: HAVE A CHECK-IN ON THE APP TO PROVE IT! THEY ARE JUST ANGRY CAUSE I ALREADY REPORTED THEM TO THE CALIFORNIA MEDICAL BOARD! CONTINUING TO BE SHADY!!!!! AND COME ON: I'M 8-YEAR ELITE ON YELP AND HAVE ALMOST 800 REVIEWS BUT I WOULD LIE ABOUT THIS ONE?! RIIGGGHHHTT** read more

I chose Dr. Flores for my second pregnancy and I'm very happy I did. I had a great experience from every office visit to the day I delivered. The office is small and the staff was always friendly and professional. Dr. Flores was always available when needed and he always took his time to answer any questions and concerns I had. I also love that he is affiliated with providence St. Joseph Hospital, which is the best hospital in the area (in my opinion) I am super happy with my hospital stay as well. I would totally recommend Dr. Flores to any one expecting. read more

I was referred to Dr Flores from my OBGYN for a minor procedure. He was kind, understanding and professional. I called on Monday, received an appointment on Wednesday and the procedure was done on Friday. The office: Dr. Flores is in MWF mornings, the office is clean, the staff was nice and it was easy to get there, find the office and make the appointment. I waited less than 10 mins to see the doctor. The hospital: Dr. Flores kept my husband informed about the procedure at Saint Joseph's in Burbank and everything went smoothly. The hospital nurses were great (Michael and May were very helpful). read more

I called back in April twice to make an appointment for my yearly check up and they were only able to schedule me for July 5th. Here I am on July 5th for my scheduled appointment at 10.15am, standing in front of a locked office door. Why would you schedule someone months in advance and then not honor the appointment? read more

Carlos A. Flores, MD - Locked door for someone who has an appointment booked months in advanced. - Obstetricians & Gynecologists Near Me - Burbank, California

I am so late to do this review! My daughter is already a year but I have to say Dr. flores was amazing! He heard all my concerns while pregnant and when it came to delivery he was there the second we checked in the St. Joseph's. He never made me feel pressured to do anything I didn't want to do in regards to my birth plan especially when things didn't go as planned and I had to have a c-section. And idk how he did it but my c-section scar was so small, I owe my quick and easy recovery to him. I moved out of state and I'm sad he won't be my OBGYN for any more of my babies. The only reason I didn't give 5 stars was because his nurses weren't very welcoming. The nurse who did all my check ups was very awkward and kinda rude. I explained that I had never been pregnant before and know absolutely nothing about it and still felt like I was met with condescending remarks/answers to my questions. I thought it was just me but both my husband and mother thought so as well since they were with me throughout our many visits. read more

Dr Carlos flores Jr. has done all 4 of my csections. He has done a wonderful job. I can't complain, and he always answers my questions he is very friendly and professional, and his staff is amazing as well, always welcoming in the office read more

He has the worst staff. I came in for an emergency and the girl was so not accommodating and rude. She didn't even sit down on her computer to see if there was any availability and she told me that they can't take me and I need to go see my primary care doctor. So disappointing and a bad experience. read more

So grateful that I was referred to Dr. Flores! My primary doctor wanted to send me to the best, and Dr. Flores is better than the best! I had a very good experience making my appointment- the receptionist was very kind and helpful. When I arrived, the staff was attentive and efficient. Meeting Dr. Flores and having him take the time to explain everything, answer any questions I had, was everything I could hope for in a specialist. I left the office better than I arrived, and am confident I am in the very best hands. I cannot recommend this office enough! read more

Dr Flores! Been good since day 1! Took care of me and my unborn baby! Office staff was always pleasant! My delivery was easy and Dr. Flores made me feel so comfortable and took good care of us! Thank you!! I highly recommend him and his office! Thanks again everyone! My baby is healthy and I'm healing beautifully! read more