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    Caring Transitions

    3.0 (2 reviews)

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    9 months ago

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    College Muscle Movers - A crew of Muscle Movers celebrating their award for Minnesota's Best Moving Company.

    College Muscle Movers

    (218 reviews)

    Midway

    Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

    My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

    Blue Dolly Moving - White-glove moving from door to door. Professional crews, careful handling, and a seamless move from start to finish.

    Blue Dolly Moving

    (22 reviews)

    Downtown Minneapolis

    The movers themselves were awesome, great customer service and personable. Unfortunately I only got…read morehalf my stuff moved because the movers had to leave. They said they were not given the correct description of the services I needed and I was going to be slapped with a huge surcharge if I passed the 2-hour mark. During booking the appointment, I went over what I need TWICE to make sure it was clear, no surprises. I ended up moving the small stuff myself, and called off work. Super Inconvenient.

    We purchased a grand piano for $5,000 and needed to have it transported to our home. We were…read morereferred to a large piano moving company called Blue Dolly. Before hiring them, I specifically asked about their experience and whether they were professional, licensed piano movers. I was told that they were professionals, properly trained, and experienced in moving grand pianos. I was quoted approximately $1,083 for the move. I was specifically told that they would disassemble the grand piano, including removing the legs and the lid, transport the pieces safely, and then reassemble the piano at our home. Their website also stated that they were professional movers and that grand pianos would be disassembled for transportation. When the movers arrived to pick up the piano, they did NOT disassemble it. They transported the grand piano on its side with three legs still attached. When they arrived at our home, I immediately questioned them and asked why the piano had not been disassembled as promised. They told me not to worry and said that it was fine. When they attempted to turn the piano over, they broke one of the legs and caused significant damage to the piano. The leg was broken out, and the side/body of the piano was bent and severely damaged. The piano was essentially rendered unusable. At the time, the movers told me not to worry because they had insurance and that everything would be taken care of. I told them that I expected them to take the damaged piano back and either repair it properly or replace it with another piano. They agreed and told me that they would return the next day, take the piano apart, remove it, and bring me another piano. They never came back. It has now been approximately one month. The moving company filed an insurance claim, but the insurance company has offered only $336 for the damage. We have contacted several piano repair companies, and we have been told that repairing the piano would cost approximately $2,500-$5,000. In addition to the $5,000 purchase price of the piano, we paid approximately $1,083 to the moving company for the transportation service that they failed to perform properly. The moving company is now claiming that the piano was damaged at our home and is refusing to accept responsibility. They are offering only $336. This is completely inconsistent with what actually happened. The piano was not damaged before the move. The movers caused the damage while attempting to turn the piano over after transporting it improperly without disassembling it as they had promised. What is especially concerning is that, before hiring them, I specifically relied on their representations that they were professional, licensed, and experienced piano movers. Their website represented that they were qualified to move grand pianos and that grand pianos would be disassembled for transportation. However, after the damage occurred, the movers who actually handled our piano told me that they were not professionals, had never done this before, and did not know how to properly move a grand piano. I believe the company may have misrepresented its qualifications and failed to perform the services for which we paid. I also believe they are now attempting to shift responsibility for damage that their employees caused.

    Daymakers Moving and Storage - Established 2015

    Daymakers Moving and Storage

    (10 reviews)

    Wow!!! I can't say enough GOOD things about this service!!…read more I had a really bad situation where other movers I had hired got into a fistfight inside my moving trailer and had to be removed from my property! I was left with a job that was only a quarter done and I had to be out of my house that day for a closing! I was desperate! I called around and, as expected, no moving company could help me out and such short notice! I finally called Daymakers and Lisa, who answered the phone, was so sympathetic to my situation; she said she would try to figure it out for me. After about 20 minutes, Lisa called me back and said that 2 of her movers were finishing another job and were supposed to be done for the day but they agreed to come out and help me out of my situation! Unbelieveable! I was so elated and relieved! Two super nice young guys, named Jacob & Shane, showed up in a beautiful, very professional Daymakers moving truck. They were so helpful and courteous! They did everything I needed done so quickly and efficiently! They took the time to wrap all my furniture and were so careful. They could move and do anything...like superheroes!! And they were...They made my day. I guess that's why the call themselves "Daymakers." Lisa called me back the next day to make certain all went well and that I was happy. They really care. Great company...SUPER. I truly recommend them 100%!!! I would never use anyone else again. I wish I had called them to begin with!

    At least the 4th time we've used Daymakers and another great experience. This was a much smaller…read moreload but received the same consistent service. Only needed 2 guys (1 veteran and 1 newbie) and zero issues. They arrive when they say they will, give you a heads-up when they're on their way. The crews are always friendly. They are very careful, responsive, and attentive to details. Their quotes are a little higher (not much), but it's worth the value when you know there won't be any issues or complications. Book them!

    Two Men and a Truck

    Two Men and a Truck

    (1 review)

    I'm writing to share my experience with this moving company in hopes of helping others avoid the…read moresame situation. My move from La Crosse, Wisconsin to Woodbury, Minnesota should have been a relatively straightforward studio apartment move -- no beds, no appliances, no large furniture. Just boxes, books, a small couch, and a coffee table. What I ended up with was one of the most frustrating and disappointing service experiences I've encountered -- marked by poor communication, hidden charges, concerning employee behavior, and zero accountability from management. The movers were scheduled to arrive between 8:00 and 10:00 AM. We received no communication until 10:30 AM, and they didn't show up until 10:50. Work didn't begin until about 11:10. Yet at the end of the job, they claimed they arrived at 10:30 and billed us accordingly. Despite the clear discrepancy, no time adjustments were made. To make matters worse, the movers took an extended stop at Kwik trip during the move -- over 20 minutes -- which they also charged as part of their service time. That stop, along with bathroom breaks and idle time, were fully billed as if they were actively moving items. Before the move, I received a written estimate of 2 to 4 hours of service. What wasn't clearly explained was that this "service time" included the entire 2.5-hour drive from La Crosse to the Twin Cities -- leaving only 45 minutes for loading and 45 minutes for unloading. That is completely unrealistic. I was quoted approximately $2,000, which aligned with their original $1,800-$2,300 estimate, and I signed off on that in good faith. But at the end of the move, I was stunned to receive a final bill of $3,150 -- well above the quoted range and over $1,000 more than what I was told to expect. When I asked how the charges had escalated so much, I was told, "This happens all the time." The movers blamed the company's estimators, saying they never ask the right questions and regularly misquote the scale of the job. They even gave examples of jobs where people claimed to have four rooms of items but actually had a full house, requiring multiple trucks and additional days of labor. From their perspective, this disconnect is standard -- and it's customers who pay the price for that broken process. Beyond the billing issues, the conduct of one of the movers was extremely concerning. He was visibly angry throughout the move, often disengaged, throwing boxes, slamming equipment, and taking frequent phone calls. At one point he asked to use our restroom and took a 15-minute break. He wasn't consistently moving items, and his energy was tense and off-putting. At one point, I asked, "Are you okay?" and his answer was: "I hate my job. I have to do this all the time to people. They never have a good experience. We get no support. We're the ones stuck disappointing customers all day. I want to find something else." That behavior made me feel uncomfortable in my own home. His frustration was clearly real, but it should never spill over into a customer's experience. The second mover was much more composed and professional -- doing his best to move things forward -- but it was obvious he was also caught in the tension of a job that had gone off track. When I asked to speak with a manager, the movers called two people. One finally called back -- but refused to speak with me directly and only communicated through the movers. I was told someone would follow up on Monday. Mangers at this location must not work on weekends? Very concerning with, I'm guessing, most moves are completed during the weekend. Why wouldn't you want to discuss with me this process in the moment? Again leaving a hard job to your movers even harder when not given support. I'm sharing this not out of bitterness, but to give a clear and honest account of what happened. The lack of transparency around pricing, the miscommunication between departments, and the emotional volatility from one of the movers created an experience I wouldn't wish on anyone. Moving is already stressful -- what you don't need is an inflated final bill, unsafe energy in your home, and a company that ghosts you once you've paid. If the company is willing to reach out and resolve this, I'm open to that. But more than anything, I want others to know what to expect. Based on what I witnessed and what the movers themselves shared, this is not a one-time issue. It's a systemic problem. And that's exactly why it needs to be shared.

    From the owner: Welcome to Two Men and a Junk Truck, the premier junk removal service in Woodbury. Specializing in…read moreefficient and professional disposal, we offer appliance, furniture, and hot tub removal, alongside comprehensive cleanouts for garages and estates. Our team ensures responsible waste management and debris collection, catering to both residential and commercial needs. Trust us for a clutter-free space with our reliable garbage collection services.

    Caring Transitions - movers - Updated October 2026

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