Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

I've used them about 8yrs ago just to load and it well. Therefore, I thought this round would be…read morejust as pleasant. Sadly, it could have been better. Pros: -1 My slot was originally at 8:30a, but with days notice I needed to start earlier, and they were able to move it up to 8am. 2- Each individual I spoke to on the phone when setting up the appointment seemed patient, was helpful, and never came off pushy like movers can (at times). 3- The 3 guys sent were overall respectful. The lead seemed to have his stuff together and knew what he was doing, the other two (who he said were newer) weren't as efficient, but again respectful. Cons: 1- Service was from 8a-11a for the equivalent of a studio. 2- They came 15mins late, the commute between the two locations should have been 15mins but ended up being 30 because they had to stop for gas. Unfortunately when they arrived a garbage truck was now blocking the loading dock so that added another 10mins, and another 5-10mins was lost because toward the end of the job I went to my car and when I returned the lead mover was just standing outside the unit because "the door was locked", which it wasn't. He just didn't use his muscle to push open. So in all, over 45mins of wasted time, which costed me. 3- When I questioned their timing, I was told it's because I had a lot of boxes. To be fair, I did, but they were mainly smaller boxes (like for shipping). If anything i think they dragged their feet to milk the time which is very unscrupulous. 4- Their failure to used a door stopper in the beginning resulted in the unit door being scratched, which one guy tried to convince me was there before . FALSE! Anyway, the damage was shared with CMM, but there was never follow-up. Ultimately, maintenance repainted it. 5- Despite boxes being labeled for the rooms they belonged in, they paid little attention. For example those for kitchen in bedroom. 6- I ended up having to help move the dresser since it wasn't placed where I requested. By the time it was realized 2/3 of guys were at the truck and lead asked if I could help. Since I was paying for the service I would have rather not, but it was easier than having to do it alone later. Perhaps I should send them an invoice. 7- Before they took off, I wanted to just to take a peak at the back of the truck to ensure nothing was left behind. The reception to that request was odd. I mean whats the big deal?! Ultimately I went and ensured. 8- In all the delays costed me and I paid about $300-$400 more than anticipated. Funny thing is the lead kept stressing the whole gratuity thing at the end. I gave them each $20 and the look I got seemed like it wasn't enough. It instantly left me wishing I had given ZERO. My last thing which is more of a suggestion, CMM should consider investing in tees or some branded merch for their staff. Having guys show up in sneaker, crocs, and street clothes really didn't provide a professional look which yes, is possible for movers.

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

We had some difficult furniture to move (a King bed frame, etc.) and they were able to get it…read moreproperly reassembled in our new apartment.

We hired Metcalf for our recent move including packing and unpacking. Unfortunately we wete highly…read moredisappointed. For one, they charged us $2000 more than the estimate. We were told they try and get the estimate within 10% yet this is a 30% increase. We specifically requested an in person walk through ( versus a remote walk though) so they could actually see what needed to be moved to aid them in giving us an accurate estimate . A slight adjustment is to be expected but $2000 is extreme. It is not our fault they miscalculated. We would've gone with a different mover if Metcalf quoted us as much as they are charging now. It makes it seem as if they under bid to secure the job and then charge far more afterwards. Additionally, when we walked through the house after they packed it, several drawers in the kitchen had been left unpacked and totally full. Storage in the family room built in still had items in it. Also, we have missing items including fine dining silver (a wedding gift) and jewelry among other items. Lastly, one of the movers became very argumentative with us after he ripped up the plastic floor protector and refused to put it back down even though they were still moving boxes into the house. Even the other movers were confused by this man's behavior- it was very strange and totally inappropriate. On the plus side, most of the movers were very nice and hard working. The 2 gentlemen who came to unpack were exceedingly nice, worked hard and had great attitudes. Again, the list of the items which may not be replaceable is making this move very difficult. Moving is hard enough as it is, there shouldn't be major issues like these from a company that charges thousands of dollars to supposedly make your move easier . We cannot in good faith, and would not recommend Metcalf Moving and Storage.

Ryan took the initial survey and he was great, friendly, and professional. The day of the move…read morethere were two movers - one tall guy and another shorter guy. I never got their names. The tall guy was overall very abrasive from the start, while the short guy was always really friendly. One of the first things the tall guy said was that we wouldn't make the estimated time and he didn't understand how it was determined, etc... (spoiler: we made time). While moving, I heard a loud noise, like something falling down all the stairs. I asked if something broke and they said "nope, nothing broke." (See attached picture, showing broken piece off of an expensive table). When we finished moving to the new place, I tip handsomely (as I always do) and that did seem to change the tall guy's demeanor.

Amazing service and just lovely people- both Connor and Jess! They do a stellar job, and are super…read morewell priced and accommodating. Go with them. You won't regret it.​

Our old home was struck by lightning 3 weeks prior to or scheduled move date and threw our move…read moreschedule into chaos. Connor absolutely bent over backwards to accommodate us, our ever-changing move dates, and the complex working environment. On the morning of our move, the team greeted us onsite at our house with big smiles on their faces. Those smiles never wavered, even when four trucks of unscheduled electricians arrived at the property to shut-down and replace our electrical service. Every hurdle and issue was met with an "It's all good" response...just an amazing team. I honestly don't think I've ever seen a happier, more professional, harder working crew of movers in all the prior moves we've made in our lives. We received far better service than we could have ever imagined and would highly recommend their services!

Wow!!! I can't say enough GOOD things about this service!!…read more I had a really bad situation where other movers I had hired got into a fistfight inside my moving trailer and had to be removed from my property! I was left with a job that was only a quarter done and I had to be out of my house that day for a closing! I was desperate! I called around and, as expected, no moving company could help me out and such short notice! I finally called Daymakers and Lisa, who answered the phone, was so sympathetic to my situation; she said she would try to figure it out for me. After about 20 minutes, Lisa called me back and said that 2 of her movers were finishing another job and were supposed to be done for the day but they agreed to come out and help me out of my situation! Unbelieveable! I was so elated and relieved! Two super nice young guys, named Jacob & Shane, showed up in a beautiful, very professional Daymakers moving truck. They were so helpful and courteous! They did everything I needed done so quickly and efficiently! They took the time to wrap all my furniture and were so careful. They could move and do anything...like superheroes!! And they were...They made my day. I guess that's why the call themselves "Daymakers." Lisa called me back the next day to make certain all went well and that I was happy. They really care. Great company...SUPER. I truly recommend them 100%!!! I would never use anyone else again. I wish I had called them to begin with!

At least the 4th time we've used Daymakers and another great experience. This was a much smaller…read moreload but received the same consistent service. Only needed 2 guys (1 veteran and 1 newbie) and zero issues. They arrive when they say they will, give you a heads-up when they're on their way. The crews are always friendly. They are very careful, responsive, and attentive to details. Their quotes are a little higher (not much), but it's worth the value when you know there won't be any issues or complications. Book them!

Matt's Moving has now done 2 moves for us and each time the men were friendly, efficient and worked…read morenonstop for 7 straight hours. The cost was what was billed and we will definitely use them again! Thank you

We hired Matt's Moving to move some heavy furniture out of the way for some remodeling work and…read morethen had them come back the following week to move the furniture back into place. We paid $300 each time (the movers only spent about 30 minutes doing the work, but they've got a 1 hour minimum charge). Because this was such a small job, they scheduled it both days to happen after the crew had finished a bigger job in the morning, so we ended up getting a ~4 hour window for when they would show up, which worked out fine for our needs. I believe if you hire them to do a full house move or something similar, they would give you a more definitive time for when they'd show up. We had two movers come, and they were able to move everything we needed them to without issue. They were careful with our furniture, including our glass cabinets and tables, and nothing was broken. It was the same two people who came both times, so the second time they already knew where all the furniture went and required very little guidance.

What an outstanding team of men! They did a stellar job loading up the truck and packing it…read moreefficiently and with care. Their help was money well spent! Great value. All of our most beloved things made it. The team of professional movers even loaded our tiny British car onto the trailer and secured it with care. Thank you, thank you, thank you! Hire these guys, they're great!

Based on the amazing reviews, I was looking forward to hiring a small local business to move us…read more Unfortunately I was less than satisfied. We hired two movers with a truck for an 11 am arrival. We did not hear any confirmation until I reached out at 10 am. They said they wouldn't make it until noon. No biggy. Three men arrived in a U-Haul truck shortly after 12pm, with one making a comment about how he just woke up. I was surprised they sent out three, but know their contract states that they can if they feel its necessary. I was expecting professional, on time, careful, efficient movers based on reviews but received the bare minimum. They dropped several boxes and a small weight set, luckily nothing was broken. They also scratched our new stairway with our crib. Our home was 1 master bedroom with a decent sized nursery and a small office. We had everything boxed and ready to go for them, but they only arrived with one dolly, making the time it took to move things extremely prolonged. We expected the job to take roughly 5 hours, but when the movers arrived, one stated that the load up shouldn't take more than 3 hours! We were ecstatic. Unfortunately that was not the case, as it took them 6 hours, even adding another mover towards the end. I wish I could be empathetic, however the time they spent on their phones was problematic. We sent them home before they finished due to the time lingering on, and after complaining about their service, they asked us to cease communication and have threatened legal action, which we plan to take. They offered a small discount after arguing with my significant other, but told us it expires in four days. I wanted badly for my first experience hiring movers to be great, and I thought that the decent price and reviews were enough to earn my trust. I wish I hadn't. I'm sure many people have had great experiences, but the hostility towards us and the poor service we received makes me second guess the legitimacy of some of the reviews, especially after 10 years of business.

I have used Good Stuff Moving in the past (multiple times) and recommended them to friends who have…read morealso used them multiple times. I do not recommend companies easily, but this company goes above and beyond. I just moved from MN to MA, and called Brent. He responded with a quick - "we can do it - let me find a driver" Jim, the Director of Ops did the drive. He is where I say they go above and beyond... On Monday, Jim and the crew had the house emptied in no time and loaded. We did a walk through, and coordinated our schedules. He then told me his itinerary and that he would text me each night. I was leaving Tuesday Morning and we both planned on being in MA on Wednesday evening. It went seamless. I heard from Jim each night, and again Thursday morning as he was headed to the new home with my furniture and goods. Like the loading of the truck, the unloading went just as smooth. In the end, not even a glass was cracked, everything was put where I wanted it, Jim was communicating the whole time, and the final price was within the quote. The company is great to work with, the employees are even better. Thanks for your service over the years GSM.

Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more