MaryJ Newport News, VA…read more2015 Hyundai Sonata I would love to take this opportunity to express my gratitude and respect with Carafello's Auto Sales. From the moment we spoke on the phone, Ryan was respectful, attentive, and ensuring. At the office, he took every measure to ensure that my purchasing experience was impeccable from start to finish. He took his time and made sure the purchase was right for the me without the high pressure sales. Ryan will tell you just what you need to do without the BS and help you get the vehicle that you want. Thanks GUYS!!!! ONE LOVE ~Always treat people the way you want to be treated~.

Ryan always goes the extra mile for his customers. We've been privileged to help him get his…read morebuyers insured and he's always advocating for them so they're taken care of.

I am not always the easiest customer when it comes to my services (a bit of a mama bear perhaps)…read moreand I definitely presented an enormous challenge. I hope this comes off as the completely objective review I intend it to be and as an Elite Yelper I do believe I should "flex" occasionally. (Lol) I sought out excellent collision repair and a friend of a friend referred me to MonteMotors. Monte and his team went above and beyond to very nearly rebuild our 2015 Hyundai Sante Fe. It went in a deep country ditch so there was undercarriage damage in addition to rear and front bumper damage among many other things. A previously dented door was even taken care of out of Monte's deep concern and pride in his work. The SUV looks better than ever! My only concerns for the future of this business is that Monte is stretched too thinly between supervising collision work, car sales, managing his front desk, ordering parts and etc. He literally needs administrative assistance during all regular business hours to keep things running smoothly, efficiently, and to take the additional stress of customer service off his plate. Other than that, Mr. Jones is an honest and caring businessman who looks out for his customers, networks well with others to share workloads outside of his team's scope and takes great pride in his field of expertise. In short, if it's related to cars and he can't do it, he very likely knows someone who can! He literally does magic.

I wouldn't take my kid power wheel here for body work! I had a bumper that would stay on screws in…read moreplaces they don't belong ! Everything he called hisself fixing had to be done over. He had my car a whole month in a half and it still wasn't complete. One thing I know you can't do people wrong cause karma will come see you. He knew that car was t fixed properly so beware of his fake ass body work him and his work is janky!

Excellent customer service!!! Needed tires for my wife's…read moreGL450 They saved me a lot of money and had the truck back to us in no time!!

Thanks again for helping us. Get an absolutely fantastic car. We love the new Honda pilot. This is…read moreour sixth car now from Elite Motors and service has been outstanding every single time.

I can't say how stoked I am to be the owner of the 2008 Chevy Avalanche LTZ that I purchased from…read moreOrange Auto!!! I came across this awesome place on Monday the 2nd of April 2018 while actually going to look at another Avalanche on a different lot. The Orange color of the building caught my eye, as well as the color of the truck (white) against the building itself. After test driving the truck on Monday, I had my wife look at it on Tuesday and she gave me the blessing to buy. The manager Kelly went above and beyond to answer any and all questions/concerns that I asked of him and at no time during the process did he pressure me or my wife! If you are looking for great friendly top-notch customer service...go check them out, as I highly recommend them to anyone who is looking for an awesome car buying experience!!!

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

Excellent experience from start to finish! He was incredibly helpful, professional, and made…read moreselling our cars easy and stress-free. He also truly understands the unique needs of expats, which we really appreciated. Highly recommended!

I contacted 1 Stop Auto after spotting a vehicle I was interested in. Since I'm out of state but…read moreclose enough to visit, I requested a basic service report. After 3-days and four attempts, including asking to speak with the manager, I still haven't received the documents--just the excuse that "our mechanics are super busy." It's frustrating because pulling this information should be as simple as filtering the VIN in a database and printing the results. 1 Stop, just be upfront--if you're not going to share the factual data on the car, say so. Stop wasting people's time.

I had a great experience with the customer service from start to finish. Mr. Victor's…read moreprofessionalism was outstanding. I almost missed his car lot because I was turning around, but I'm glad I didn't. The quality of the cars and professionalism are excellent. They even offer DMV registration services, and the tag was delivered in just a few days!!!! I highly recommend them!

This place is a great experience for anyone looking to buy a car. Going in there felt like going to…read moresee family instead of walking into a business. The women working there were truly lovely and you can tell they care about their customers. The place had a lovely atmosphere and was very comforting. They also have a beautiful cat (or escape artist Lol) named baby who brought a home like feeling to the place. They answered any questions i asked and weren't trying to rob me for my money unlike most other dealerships. It was a great experience buying a car from them and i would genuinely recommend them to anyone i know who is looking for a car.

Heres my experience…read more I bought a truck from them knowing full well it was a used vehicle, a little beat up, a little rusty, but for a good price. In the end it had a few issues within the first 90 days however Elijah and Tony were great about getting things sorted. Continuing to make sure I'm a satisfied customer. All I can say is be clear, get a warranty if available, and if something reasonable comes up then give them a call! Thanks for the truck!

This is a buyer beware post. I purchased the truck in August of last year. I have barley driven the…read morething due to issues despite being listed and advertised as a "daily driver". Additionally, listed in the advertisement as you will see below, "warranties available" was listed. When I asked for one I was denied. Now to get to the issues. U-joints for the main drive shaft where almost completely gone. No bearings left and turned oval. Stripped lugs and lug nuts, they tried to keep on with some king of grease. Front diff cover had been smashed by someone and it was leaking, despite being listed as "no leaks". Fuel bowl regulator spring housing was installed wrong and I could see the o-ring, causing diesel fuel to dump into the valley. High pressure oil lines were leaking oil. Frame was cut for starter clearance? Also has some crazy hardware combination. They told me they bought the truck with an 8in lift and down sized it to a 4in lift (to which they gave me a receipt for)WITHOUT ADDRESSING THE FRONT DRIVESHAFT. Which means it was too long. Fully depressed against the u-joint. Put all the force the front suspension is supposed absorb into the transfer case. More about the transfer case later. I had to jack the truck up to get it out it was under so much pressure. They apparently replaced the ball joints on the front. Granted they do look newer than everything else and did provide receipts. But the boots are gone. I'm guessing from shoddy installation. The hubs, which they had to remove to install the ball joints where reinstalled 90 degrees to the right, putting the wire for the abs sensors behind the caliper and causing it to split the wire. Additionally, the snap ring THAT HOLDS THE HUB TO THE AXEL was missing on the drivers side. I'm lucky I saw the wire mistake and decided to fix it. Front tie-rod ball joints were shot and one side not even secured inside the hub. This is responsible for the steering. Remember, listed as a "daily driver". I'm starting to think either they or the person they bought it from sunk it while mudding. Either that or it was in a flood and not reported. The trans cooler was completely clogged with mud as well as the frame and many other places mud should not be. Inside door panels, dash, etc. Hidden by detailers work. The other thing that makes me think it was sunk is the transfer case fluid was chocolate milk. Signaling water was mixed with. Additionally, I'm guess from the lack of attention to detail regarding the front drive shaft, a broken piece of the internals came out with my chocolate frappe fluid. Additionally, I think they knew about this because the drain plug was suspiciously loose. Not to mention, as the dealership you're supposed to go over these vehicles when you selling them. Especially listed as a daily driver. And a "GOOD DAILY" at that! To top it all off they tried to not give me the stock rims in the truck, shown in the listing, in the bed of the truck. The salesmen came up to me and literally lied through his teeth. He said "they're for another truck, they don't even go to this thing". But when driving in my neighborhood I saw the same truck with the same rims, searched on google and realized they're my stock rims...... Which they did give back after asking for a review! hahahaha Good news is I have receipts. I was required to sign an "as-is" agreement, but in the Commonwealth, that's not the end all be all. Refusing me a warranty when it was advertised as having one available is illegal in itself. If google wasn't being a PIA I would have all the photos attached. I will edit later to add them. Including the original listing pulled from their website.