Anytime I buy a car in the future I will be using Unique Auto. Mr. Kearney was very nice, thorough,…read moreand very informative! He found me the exact car I had been looking for. He is very knowledgeable and I'm grateful that he assisted me in buying my car. Best part, he took care of all the hard work so I didn't have to and made sure that we were in and out of the dealership as fast as possible. I got a great deal on my car thanks to his vast knowledge in car buying.

Tyler Johnson was the salesperson for my husband several months ago with the purchase of his truck…read moreso when I began my quest for a different vehicle, Tyler was the first person we both thought of. He is real, personable and will listen to what you tell him. If you have the time, he will find you the perfect vehicle. Sometimes you just get lucky and its sitting on the lot! Love my Jeep Grand Cherokee Black...oh I mean Black Forest Green........ Thanks again Ken Houtz and Tyler Johnson.

This had nothing to do with covid19. This is just the way the dealership does business it's service…read moredepartment that is on August 28th I had my 2008 Chevy suburban end have what they said with an engine replacement. They said it was going to be about 10 days to do the job. got no updates got no how are you this is what we're doing but now it is September the 29th and they say now that they're finished with it. oh yes by the way we had to put new motor mounts in the truck without telling you or asking for authorization. I understand that you need motor mounts but where they old or will they broken. There was money already in the estimate to cover unexpected parts due to age rust and etc. I said they called numerous times to try to get a hold of someone to ask for authorization but nothing registers in the call logs of the cell phone. I spoke to Warren Morrell in the service department. He tried to explain to me that he was doing me a favor for putting those in without asking for any authorization to do so. If this is how Ken Houtz's service policy is I think it's pretty piss poor that they don't have to ask the customer to fix things without their authorization to go above a certain amount of dollars. most companies the work stops until you get authorization. so what's my opinion that you need to watch them very closely at every itemized list and everything they do because they might try to slip in something that may or may not needed fixing you just don't know because they already said they like doing it your best interest but I will never get service done there ever again and I will never buy another car from them ever again because of this particular incident thank you. Update: Dealer paid for Motor Mounts and Labor to make things right in their eyes and opinion. UPDATE: After picking up Suburban after a month. and a $8000 engine Replacement the truck is still having the same PROBLEM. After speaking to Mr. Morrell this morning He said they would look at this AGAIN. This has been one big nightmare dealing with KEN HOUTZ CHEVEROLET. Not because of the prices that Mr. Morrell charges to for the same problems but different people it is because I expected the utmost knowledge and professionalism from a dealership that has been around for 40 YEARS but I still got a suburban doing the same thing after being told that a NEW engine would FIX IT ALL. $8000 Later..IT DID NOT. again if any one reads this save yourself a nightmare and headache and DONT DEAL WITH MR. MORREL OR THIS DEALERSHIP Thanks for reading Update 2: They said it was a cracked spark plug, but I know that this truck will do the same thing again and they left the EGR SENSOR and say it is not part of the engine I spent $8000 and it didn't com with that? Stay AWAY Run fast

I would give Wizzard 10 STARS if I could!! I called Wizzard and Michael was at my house within 30…read moreminutes. He quickly and safely lifted my Ford truck off a low brick wall!! Greg assisted him and put it back in the driveway . They are AMAZING!!! Great value for their services...Thank you guys so much!

I got my car stuck in a muddy front yard of a house for sale. I called 911 who contacted this…read morevendor who came out to the location and winched my vehicle out of the the yard. The process took approximately 20 minutes. He had to hook the front and then again the back. He charged me $450. He may not have broken a law. But the practice in my view is gouging, unethical, and disgusting. Businesses like this will not win in the long run. It is sickening what people do because they can.

I lost my keys to the rental car and Busch Gardens and the rental car company sent us this great…read moretowing company to collect the car. We had to a rental car location by 6 o'clock and time was running low. It was almost 5:30 and our driver didn't think an Uber would get there in time for us. He was kind enough to drop us off and wait with us while we got a new car. He was friendly with a great sense of humor and made a frustrating and annoying situation so much better. I highly recommend this company

Jonah went above and beyond for us when my wife locked her key in the car. On a time crunch, he…read morestopped what he was doing to get her back on the road as she was traveling. We truly need more of these guys around!!! His value is more than reasonable, I feel like he is just working to keep our community together! Will be saving their contact to share! Highly Recommended!!!

Very smart and knowledgeable. Wayne and crew fixed my rim very quickly and perfectly. Pot…read moreholes in Hampton destroyed my rim but Wayne resurrected it and saved me lots of money! Thank you Craft Repair!

On Thursday, January 16, I was in need of a rim as was cracked. I called a few companies but my rim…read moresize was not available and had to be order. Unfortunately, I was pressed for time as a l needed to drive my car across the country. I came across Craft Repair for welding. I spoke with Wayne and informed him of my situation. After two attempts to repair the rim, the tire seal broke and air quickly release from the tire in minutes while I was driving on a bride and on a major freeway. I was hoping I would get this resolved with the owner but he has yet to return my call after leaving a message and also after speaking to his parent. Theres nothing worse than a business that will risk your life for a dollar.