Amber did a great job getting me financed for my car! I will be coming back again to purchase for…read moremy daughter in the future. I love how easy going everyone is at Auto City. The environment and positive energy is very welcoming! Thank you again Amber for your hard work

If I could give zero stars, I would. This dealership flat-out misrepresented the car they sold me…read more The listing bragged about the "premium Bose audio system" in not one, not two, but three separate places. After driving 18 hours round trip to buy it, I discovered the audio system doesn't even work. The amp is clearly blown, meaning what they advertised simply wasn't true. When I reached out, their only "solution" was beyond insulting: they told me to drive another 18 hours back, pay them to fix the system that they falsely advertised, and then drive another 18 hours to pick it up. Completely unreasonable. When I pushed back and mentioned I'd be forced to go to the BBB if they wouldn't make this right, the salesman immediately cut off communication, claiming I "threatened" him. Now they refuse to respond at all. This is scammy, unprofessional behavior at its worst. They're happy to take your money, but the second there's a problem they vanish. If you value honesty, integrity, or even basic customer service, avoid this place at all costs.

Chad was honest, kind, and helpful, even staying after hours to get my daughter's deal completed…read more I will be referring people to him in the future!

One of the few family owned businesses that actually care about the client. Great experience, no…read moresales pressure. Highly recommend.

This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced…read moreand none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they said the PSM needs to be replaced and all of the module because they are no longer communicating with each other. That's not safe and yet carland sold it to me anyway.

I purchased my daughter first car Dodge Dart did not want to write my review to early wanted to…read morehave the car for awhile before leaving this review. The experience was ok whiles on the lot test drove several cars but nothing was comparing to this car for my teen first car. So now we have had the car almost 7weeks we have had to get an oil change, alignment and needing a serpentine belt other than that she's loving her car. Purchasing a used car as is, it's scary and lots of money could be gone down the drain but I think I made a great decision on this car as well as the dealer. Will purchase again if need be from this lot.

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

WISH I COULD GIVE -00000 STAR I purchased a GMC Terrain…read morefrom them 3 weeks later we was in the shop for repair...got the car back 2 weeks later back in the shop...3rd time is a charm...never got the car back it was in the shop for 4 weeks and they could not repair...at this point we demanded to be let out of the contract which they did..I have a video to verify....DONT BUY THESE CARS...

Went into earls today to get a car around 9 and was out by 10 with a test drive. Everyone was so…read morenice and knowledgeable. Thank you so much guys

Bought a new truck there and they were really good with the service. Had to leave it overnight for…read morea recall with the programming but they were very good at notifying me on the progress. Gave me a ride home and picked me up when it was ready. I would definitely buy another vehicle there.

Customer service was superb. I had several things recommended for my vehicle and decided to get it…read moredone while they had it. Although I had to wait on a particular part to come in, they handled everything in a timely manner. Nancy made sure I was truly taken care of and my car health was in great condition.

DO NOT TRUST THIS DEALERSHIP. They stole my $500. They lured…read moreme in, took my deposit, and then conveniently revealed major mechanical issues they hid from me. When I rightfully refused to buy their broken junk, they refused to refund my money. When I disputed the charge, they lied to my bank and submitted a fake "receipt" claiming deposits are non-refundable, a document I never saw and never signed. I only signed a test drive form. These people are shady, dishonest, and will manufacture paperwork just to keep your money. RUN AWAY.

Let me tell you these guys not only talk the talk they walk the walk. Adam and Derrick are top…read morenotch, clean cut, straight forward guys. They backed up the truck they sold us no questions asked. They sold us a beautiful clean vehicle. From the moment we walked in they treated us above board and beyond reproach. I would give these guys the highest of high recommendation. They are honest and up front. Give them a shot!!

Exceptional service! I've purchased multiple cars from this dealer and have never been…read moredisappointed. The staff is friendly, knowledgeable, and made the entire process smooth and stress-free. The cars I've bought have been reliable and exceeded my expectations. Highly recommend!

The owners were very nice and helpful! They answered every questions I had. Very professional. I…read morefelt that I could trust the cars they were selling. Great and excellent service. I definitely recommend!!

My boyfriend was looking for a car a couple of years ago (2020). He got a great used car that…read morebrought him alot of joy! He loves that car! So when my step father was looking for a jeep I took him there . He found what he was looking for ! And when it was time for me to buy a car I went there! All of our cars were brought CASH MONEY! And I will continue to use P and W . When looking for a car. A lot of cars to choose from. Brandon and his father (who gave me 40 dollars for a tank of gas ) have always been very nice and able to work with anyone.

The owner was very rude. I asked about financing and he told me he wasn't going to argue with me…read more He'd rather feed his fat ass face vs show professionalism to his patrons. I would never support this business. I just don't believe the owner was that rude but I can also see why there's not one customer in sight.

Bought a car from this shop, only to have it die two days later. Thought it was just an old…read morebattery, but the shop I took it to has had it for a week looking for the source of a parasitic draw. Car Outlet Inc definitely hid this from me upon purchasing the car and I recommend everyone avoid this shop. There's also a $399 dealer fee that is not apparent on their website. I will probably look into seeing if lemon law applies here.

I recently bought a car from car outlet , and in highly recommend the owner. He really listened to…read morewhat i needed and helped me find the perfect car without ant pressure.