I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

I cannot Thank these Men enough! Went by yesterday just to scout out options on a new ride no…read morepressure no haggling just vibes and honesty. I loved my entire experience here! These cars are legit no honky tonk bs these other guys sell you, also Mr. Jharris is your guy to go to, personality, wisdom is a 10/10 only safety matters when it comes to him.

I brought a car here in February. It had 57k miles on it, it looked good coming out the lot... till…read moreIt wasn't . After 2 weeks my car started showing the engine light. I didn't think much of it but my fiancé told me to get it checked out. I never did till it got really bad. One day I'm going on a lil trip with my car & my 2 yr old son was with me. So I'm on the interstate & my engine light just starts flashing & it wouldn't go no faster than 57 miles. I had to pull over on the interstate & turn on my hazard lights. I had to drive an hour & some minutes back home only going 57 miles on the interstate just so they could tow my car from home. Mind you, the day after they "claimed" they fixed it my car did the same exact thing not even 24hrs of me having it. Recently my car stopped on a stop light because it was over heated & smoking. Now you may be thinking "what could cause that" well my c-h cooling ruptured all over my engine so i didn't have any cooling on a 81 degree hot day. Now they're saying I'll have to get a whole new engine & this is only the second month I've had the car. The worst part about it all is, i don't even want the car anymore it's putting me into financial stress. It's been in the shop more times than I've driven it.

I really hate having to leave negative reviews. I always try to give the benefit of the doubt…read more However, this has unfortunately been the worst car buying experience I've ever had, by far. And I've bought numerous cars over the years. Buckle up, it's a somewhat long story, but I have to share it. I bought a used 2021 Toyota Corolla from these guys recently, and made my mistake of not test driving it first, and trusted their word, and trusted that a Toyota Corolla is a reliable car to purchase. When I received the car, I didn't even make it out of my neighborhood before noticing it grinding gears when downshifting into 2nd and it didn't want to stay in that gear. Coming from a previous car with endless issues, my heart sank. I called the dealership and the manager (John, I think?) dismissed everything I said and hung up on me. I called Moose again and he gave me the owner Tim's number. Tim was more responsive and understanding and they sent someone to come pickup the car, who also confirmed the issue. Since it was under their 3000mile warranty they decided to put another transmission in it. He claimed it was a new transmission. He offered to put a new clutch in it also, as long as I paid for the parts, which I agreed to at the time, but his "transmission guy said the clutch is fine," so they opted not to. Now, here I am less than 10k miles later, and the clutch has failed. The trusted mechanic I took the car to also told me that they installed a "junkyard transmission." I respectfully and politely called Tim to get some answers and see what they would do about it, and he still claims it's a new transmission, and that he would talk to his transmission guy again, but hasn't sent me any proof of that, and has now stopped answering phone calls and hasn't returned any calls. I do not have and would've never expected to put $3000 into repairs of a car that I just purchased. A 2021 Toyota Corolla with transmission AND clutch failure within 10k miles seems like something an experienced car dealership and "transmission guy" should've been able to catch before it got to my hands. I bought this car for the sole purpose of having a reliable vehicle for my family, and it's been a nightmare since day one. I was (and still am) only hoping they would do the right thing and handle this issue. Incredibly disappointed.

AVOID AT ALL COSTS! WILL SELL YOU A CAR WITH ISSUES!…read more Sold me a broken 9000$ car for 16,000$. The next morning after buying the car I heard a terrible grinding noise (shown in video) upon starting up. After a quick google search i realized it was a common issue with 2010 Honda Crvs to have the VCT Actuactor fail at 100,000 miles. Since the car was at 107,000 miles I knew this was the issue. I went back to show them the terrible noise, and they told me I was turning the key too far causing the grinding noise as i show in the second video that in fact does not happen with this car, as it has a feature that prevents that from happening. DO YOURSELF A FAVOR AND SPEND YOUR MONEY SOMEWHERE ELSE

Chad was honest, kind, and helpful, even staying after hours to get my daughter's deal completed…read more I will be referring people to him in the future!

One of the few family owned businesses that actually care about the client. Great experience, no…read moresales pressure. Highly recommend.

We were trying to purchase a car from this dealership and went back and forth for a few days. We…read moredecided to purchase the vehicle and went through the process of applying for a loan, which meant our credit was pulled. We let Anna know that it would take 1-3 business days for us to get the loan processed and a check to her. She stated she couldn't hold the vehicle but would let us know if anyone came in to look at it. She sent us a text the next day stating the vehicle sold. After speaking with her on the phone, she stated someone had come in a few days prior and had stated they would be purchasing the vehicle. Not sure why she would let us go through with applying for the loan if she already knew she had someone else interested. This is what we get for giving a business the benefit of the doubt and not listening to the reviews. It says a lot about a business's reputation!

Telling from the rating these are just scammers, which is sad. Just when I thought you had good…read moreinventory, yelp showed me otherwise

Jay and his family are awesome caring people. Running a great, trusted local dealership. He helped…read moreus with donations for local teachers too.

I had been looking for a newer used vehicle, I used multiple sites/services to search for SUVs,…read morefound something at Back Roads! I called them to verify the vehicle was still available, asked about their hours, and made my way over there. I "did" a good bit of research before deciding to purchase any vehicle and knew what I was willing to pay...the vehicle I purchased from Back Roads was exactly what I expected/researched! Paul H was the person that I spoke to when I called, took care of me when I was there to look at vehicle, and also got me the price I wanted after I test drove vehicle! Now, 'most' people that have purchased a vehicle, understand that there are many 'charges/expenses' that each dealership may charge/are required to charge (ie state taxes), please be aware. Also, knowing what you "can" afford and sticking to it, should help you make good decisions... Paul H knew what I was looking for, I expressed what I was willing to pay for the vehicle I purchased, and he went to bat for me so I could drive my 2013 CRV EXL off the lot within a couple hours! My experience with Paul and Back Roads was a good one, recommend giving them a chance if they have something you might be in the market for!

I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that…read morerepairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tesla's, they will send you to the Tesla dealership on military highway. Once there, Tesla does not accept third-party warranties you will have to pay for all repairs out-of-pocket with a hope of reimbursement from Max Care. If they approve the reimbursement, it will take 3 to 4 weeks. It's been a cluster bomb. I hope to save someone a ton of trouble and Time.

Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!

Amber did a great job getting me financed for my car! I will be coming back again to purchase for…read moremy daughter in the future. I love how easy going everyone is at Auto City. The environment and positive energy is very welcoming! Thank you again Amber for your hard work

If I could give zero stars, I would. This dealership flat-out misrepresented the car they sold me…read more The listing bragged about the "premium Bose audio system" in not one, not two, but three separate places. After driving 18 hours round trip to buy it, I discovered the audio system doesn't even work. The amp is clearly blown, meaning what they advertised simply wasn't true. When I reached out, their only "solution" was beyond insulting: they told me to drive another 18 hours back, pay them to fix the system that they falsely advertised, and then drive another 18 hours to pick it up. Completely unreasonable. When I pushed back and mentioned I'd be forced to go to the BBB if they wouldn't make this right, the salesman immediately cut off communication, claiming I "threatened" him. Now they refuse to respond at all. This is scammy, unprofessional behavior at its worst. They're happy to take your money, but the second there's a problem they vanish. If you value honesty, integrity, or even basic customer service, avoid this place at all costs.