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    Gordon Motors

    3.0 (4 reviews)

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    8 months ago

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    2 years ago

    Great place to buy a car. Great service and friendly. Thank you for being there for me. Terry Madden.

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    4 years ago

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    10 years ago

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    518 Auto Sales

    518 Auto Sales

    (95 reviews)

    I want to start by saying that we have been dealing with 518 Auto for years, and it has always been…read moreour go-to place since they first opened. We have typically worked directly with Kyle, the owner, especially because our children drive these vehicles and he truly values safety. This time, however, we worked with Mark. Things started off well. I made it clear that the vehicle was for my son, and initially, Mark seemed attentive. He even asked for a Yelp review while I was signing the paperwork, but I prefer to wait until the entire process is completed before leaving a review. Unfortunately, after the paperwork was signed, the experience went downhill. The vehicle needed servicing because the battery would not start. Mark informed my son that a part had to be ordered and that the car would be ready on Monday or Tuesday. Monday passed, and on Tuesday (1/13/26), Mark texted my son stating the vehicle would be ready at 1:00 PM. When my son and husband arrived on Tuesday, things became frustrating. They were told that the temporary tags Ms. Hall had prepared were misplaced. My husband also noticed that Mark seemed more focused on selling cars to other customers rather than assisting the customer who was standing right in front of him. It felt as though my son and his vehicle were no longer a priority since the paperwork was signed. When the car was finally started, it became clear that there was no gas in the vehicle. Mark continued running the car despite this and stated he was too busy to get gas, yet the car could not be moved off the lot. The car eventually ran out of gas right there. Mark then said he would send someone to get gas. After waiting for some time, someone arrived with a gas can, filled the vehicle, and Mark said everything was fine. However, once my husband got into the car to finally leave, he realized that the windows and radio were not working. Because of this, we were unable to even check the heating and cooling to see how it worked. My husband went back inside to inform Mark, but instead of addressing the issue, Mark told him hold on, made a phone call, spoke briefly to others, stated he was leaving, and walked out leaving my husband standing in the parking lot without any explanation. Before my husband could become more upset, AJ stepped in thankfully. I want to sincerely thank AJ, Alex, Ms. Hall, and Scott for stepping up and helping us through this situation. Their efforts did not go unnoticed. They worked together as a team to help resolve the issue. While we are still waiting for the vehicle to be fully serviced, AJ and Scott went above and beyond by providing us with a loaner car in the meantime. Because of them, our confidence in 518 Auto has not been completely lost, and we truly appreciate their professionalism and support.

    Only giving 1 star because can't do 0. bought a car and the day i went to drive off with it the…read moretransmission went! Didn't even leave the lot yet. MARK the sales guy was making it seem like he was going to try to help with the situation and figure something out. The guy never tried to reach out and was dodging me as much as he could. This place and guy is terrible.

    Knapp Auto Sales - The check engine light came on 5 days after purchase

    Knapp Auto Sales

    (12 reviews)

    These guys sold me a 2006 Subaru forester in October 2025. Told me it wasn't leaking oil and they…read moreweren't telling the truth. They said it was because the oil wasn't cleaned up after changing a gasket. I took it to a separate mechanic and just stopped dealing with them. I wasted $6000 so just be careful. Used car dealerships are scammy because they're pawning off the POS they bought onto you. Guarantee these guys got the Subaru forester for nothing and I'm the sucker who gave them thousands for it lol. Whatever, avoiding these guys from now on. I will say this though, two weeks after I bought the car the catalytic converter failed and they went in half on the cost of the repair. That was actually pretty cool and why I gave them two stars but I specifically asked them if the car was leaking oil and they told me flat out it wasn't and they knew it wasn't true after it sat on their lift for an afternoon. I'm just done dealing with used car dealerships in general. These guys were THE LAST ones I ever buy a car from. It's private sellers or new cars for me. Not to mention the leaking oil, the evap system started leaking (probably a simple gas cap), the power steering pump failed, the AC compressor wasn't working properly, and a whole other list of issues with this car. I knew better but my girl was sooo excited. Hopefully the car will make it to October and I'll buy another car when I can't get this thing to pass an inspection ever again.

    knapp auto sales review…read more 2002 toyota frontier for sale went to their virginia beach, va location and had a very pleasant and quick sale on the above vehicle. the truck was very clean, had no dings and ran great. purchase was a very quick transaction without any waiting and i was out of there in under an hour. truck is running great! thanks to all of the courteous personnel that helped with this purchase. you were great! debbie harvey

    Surfside Auto Company

    Surfside Auto Company

    (22 reviews)

    So we have had to search for a car unexpectedly when my daughter and her husband got shipped over…read morehere. This was stressful because we only have a week here and then she will have no rental car and couldn't rent one of her own. From the minute we called Surfside we started speaking to Lane. He was professional and I had a good feeling just in the phone conversation that he was someone we would want to work with. When we went to see the car we were looking for, we decided against it, but because we just liked Lane's attitude we thought why not see what else they have. Well they didn't have much in the price we were looking for so we left. As few hours goes by he starts sending other cars we may be willing to consider. His ambitions attitude was what made us even consider their cars at all. No other dealer we saw was as helpful. We literally picked this car because of the good salesman. It wasn't the car she was originally looking for but is so happy now. He even stayed late past closed to make sure we got the price we wanted and did everything quick and easy. I'd say it was one of the easiest cars I've bought. Well my daughter bought it, it's for her new home here in Virginia. But if I was here, I'd see this kid to buy my shit first. He's new but seems to know what he's doing. As for the shop, it could use some up keep. Does the owner know what texture is? It can be done with a spray can these days all by yourself. You really should consider it.

    does anyone have any of their personal numbers I bought a truck from them and they never sent the…read moretitle

    Trimax Auto

    Trimax Auto

    (10 reviews)

    I purchased a 2018 Golf GTI from this dealer from out of state. I was too far to see the vehicle…read moremyself, but Justin was more than willing to do a virtual tour and put the vehicle up on a lift so i could inspect the underside of the car from my home. This was my first experience trying to purchase a vehicle that I could not see first hand for myself. Justin made it a seamless, easy, and confidence inspiring experience. From what I could gather, his dealership maintains, inspects, and corrects their vehicles to the best of their ability before selling them to the public and that is nothing but honorable, trustworthy, and respectable business practice. Justin is straight, to the point, and no fluff as any good mechanic should be. He took care of me and even left a little cash in the car upon delivery so I could go get it cleaned up after its long trip (had it delivered a few states over) so it could look nice and new for the first impression to friends and family. Justin absolutely does his best to deliver a quality product to his customers. Not all used cars can be perfect on the spot, but he makes up for that variable with a solid business ethic, customer service, and a love for the community. I would recommend his dealership to anyone.

    I have lived in the Tidewater area, most now call Hampton Roads, for over 50 years. I have bought…read morecars from Hall, Perry Buick, Phillips Olds, Beach Ford, Family Motors along with purchasing vehicles from all kinds of buy here pay here lots from the Virginia Beach oceanfront to downtown Norfolk lining Virginia Beach Blvd, from all kinds of buy here pay here lots lining Military Hwy/Tidewater Drive to Suffolk, and I am here to say Trimax Group, Inc. is, BYFAR, the best car buying experience I have EVER had. They had the exact kind of vehicle I was looking for when I started my car shopping. I went and talked to Justin, drove the vehicle, and bought it with no pressure just answers to my questions. As I know quite a bit about vehicles and what to look for in a vehicle, of all the car lots I went to find a vehicle, (about 25 and two weeks of researching online), I ended up at Trimax. Not only did I feel no pressure, I felt like a valued customer. I bought a LR4 from Trimax about 8 months ago. FOR THE FIRST TIME after 60+ years THAT I HAVE EVER BOUGHT A VEHICLE I STILL HAVE HAD TO DO NOTHING TO THE VEHICLE. There is no undisclosed oil leak, the transmission hasn't started slipping, haven't had to replace the battery, spark plugs, air filter, didn't have to replace any tires or buy a spare, and haven't had a knock of any kind start happening. I transport three grandchildren to medical appointments with TOTAL CONFIDENCE AND PEACE OF MIND because of the fantastic job they did bringing this vehicle up to speed. I could not pen words to express my deep appreciation for mechanics who clearly take what they do to a new level. I normally remove any sticker on my vehicle from the dealership I bought the vehicle from. For the first time, I WILL NOT REMOVE TRIMAX's sticker. You want a solid ride. You want to get more than what you pay for. These guys are it. TRIMAX GUYS ARE THE BEST OF THE BEST! LOOK NO FURTHER, YOU HAVE FOUND THE ULTIMATE.

    Gordon Motors - car_dealers - Updated May 2026

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