They provide great service with fair price. I am a regular client and went there few times a week.

AWFUL CUSTOMER SERVICE‼ I am a customer since the past 5 years. Took my suv here for a car wash, but I left with missing parts and a headache. During the wash, a piece of exterior trim on my car was torn off or lost. When I noticed it right after the wash, the staff brushed me off and told me to call the manager. Since then, I have called them multiple times over the past week. No one answers the phone, and nobody calls me back. There has been no apology, no accountability, and no offer to fix the damage. Do not bring your car here if you value your vehicle or basic customer service. read more

Francisco always does an amazing towel dry! And always with a smile! An enjoyable experience.

My car was covered in bugs and they took the time to scrub them off. Francisco was so kind and helpful!!

Francisco did a great job and was very kind! Thank You! Will be back and hope to see him again! read more

AJ did a great job cleaning the exterior of my truck! We are a regular here with our subscription.

They were able to get me in full service location, full service, car wash and detail. I really appreciate that this company offers military discount and they're fast and efficient. Another plus about this location is that they have an awesome lobby with vending machines and coffee. All the staff were very friendly and that one person was sitting down because there was so much work to be done all hands on deck. The prices are reasonable and I love that they get you in and out. I came in on a Thursday afternoon and there were about eight vehicles, but they did not seem short of staffed or frustrated. Everyone was working and everyone was polite. They definitely will have my business every time. read more

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I've been a platinum member for a long time and am super happy with the service every time I visit.

Great service from Minor in the dry off area!! He was thoughtful and wiped the inside windshield. Thank you!!

They provide towels to wipe off water spots. Plus sprays for additional cleaning. Not too expensive for all wax jobs.

Car Spa employees did a great job washing & detailing my car. I like the experience and attention to detail to my car. Manager Rafic did a great job supervising his employees to ensure a good job was done correctly on my car and all customers cars. read more

I have been a cae spa member for couple years in Allen. Car Spa and Francisco always does the best job with my car!

Had a great experience at car spa today. Maliq did an amazing job at the towel dry at the end!

I have been coming to this car wash for over 10 years. The service is amazing and they are very fast. The manager is out helping his other employees and it's just nice to come to a business who enjoys seeing the customers. read more

My car was dirty with dog hair, grandkid mess,etc etc... I needed it back to new car asap for a special occasion. Not only was my car back in original condition in one hour- price was reasonable & I appreciate the mgr doong a QA check before car is released to me. Car Spa has a new devoted customer!!! read more

AJ did amazing job on my car. He was personable and very friendly . I'll be coming back again soon!!

Brooks was exceptional at helping me decide which car wash I should select. He explained all the options and prices. He also explained about the excellent promotion they have going on currently with the monthly wash pass. I will definitely be signing up for it... what an incredible deal! My car was shiny and clean once they finished. Nedal checked in with me as well and I was impressed with his professionalism and the pride he has in this company and his employees. Definitely recommend coming by to get your car washed!! read more

Horrible! Do NOT trust them with your car! They damaged my vehicle and refused to do anything about it, except promise to fix it.

Did a full interior and exterior detail. Alan was very professional and made sure that my car was shining before I left!

Been here many times but today the service was fantastic!! Stacy said she was new but I couldn't tell. Being a sales person she cross sold so many items. Keep up the great work Stacy!! read more

Worse service ever I asked them not to touch the window buttons and radio buttons after they basically stripped the paint off the last time. I come back to get my car and they have completely stripped the paint off of multiple buttons I'm absolutely livid and then the manager had the nerve to start yelling at me while his employees are calling me a bitch and then the manager proceeds to tell me to never come back. The manager Gary was not there so he is just taking the word of his employees that were there of course they would lie to save skin. As well as of course I'm going to start crying and getting worked up when an over 6ft man to my 5'2 is yelling at me getting worked up as well. read more

Car Spa - Car Wash Near Me - Allen, Texas

Ok I have been trying to find a cash wash that will do quality work! I found it! These guys went above and beyond! I so appreciate the amazing work y'all did on my truck! Seriously looks new again inside and out! You have a customer for life! Thank you!!!! read more

Car Spa - Perfect! - Car Wash Near Me - Allen, Texas

Upon going to the Car Spa earlier today, I expressed to Francisco I wanted a full interior and exterior wash, but only to give me the exterior wash due to time constraints. Francisco advised me that he would ensure that I was in and out expeditiously. He made sure that I was serviced quickly, and my car was well cleaned inside and out. Thank you Francisco and other workers for a job well done. read more

Brought my minivan in that was full of crumbs, snacks, and random trash from my 4 kids 5 and under. The did an amazing and thorough job getting it cleaned up. The service was excellent and the staff were so friendly and helpful. We have a car wash outside our neighborhood and I still drive 15 minutes out of the way to come here because I always get what I pay for. read more

Had a great car detailing experience with rafic got my car looking and smelling so clean. The lobby is also super nice too so is the rest of the staff definitely recommend this place. read more

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Please be careful. There are salespeople at the Allen Car Spa that are signing customers up for monthly memberships without authorization. They do not require a signature. The GM for Allen location (Nedal) only credited me for the initial 3 months and required that i report Fraud to my credit card co. for the remaining 2 months. UNBELIEVABLE!! read more

Yea!$8 instead of $12. My go to car wash went from $. 8 to $12 overnight recently. Also,overnight,this place opened. So,for a quick drive thru it works. Bam,new customer. read more

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After several hours on the highway, my car was looking like a cross between a bug zapper and a pigeon coop. Since I was on my way to a super nice engagement, I couldn't show up in a vehicle caked by nature's fury, so I opted for the nearest car wash which happened to be Car Spa here in Allen. The service was super nice at first. They were all smiles while they helped me buy one of the more premium packages (#1) to get my wash on. There were some young kids running the joint and they made sure to keep the line moving even when it looked like a pseudo traffic jam. I went for the Platinum Exterior, which I believe was just about $20. The end result was not ideal. My car still had a lot of obvious spots on it and it wasn't as thorough as I would have liked. The extra shine I paid for wasn't there either and I ended up having to scrub it off manually. I would have gone for another round, but the line was long and I was in a hurry. I was probably more disappointed that the helpers toward the very end that were supposed to wipe things down did a very lax job at best. I'd assume this place has done better in the past, so here's hoping they get back to their best in the future. I'm definitely doing a basic wash next time (#2). ___________ (#1) Dear employee quota: You're welcome. (#2) If there is a next time ... read more

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Do NOT take your car here! They will steal anything out of your car! My flat iron was stolen out of my car, I went back up there the next day to not only watch on camera as one of the workers stole it out of my car, but I purchased another one right on the spot which was $190 and they only reimbursed me $150. 0/10 do NOT recommend. read more

Honestly, I don't like this place, but my boyfriend yes. One more time I pay for something that is not even worth. The fact that I pay for a mini deep cleaning doesn't mean that my car should still be dirty. I hope next time they can put more attention, specially the manager. Super high pressure to push the people to clean the cars, but he doesn't check the cars. Bad bad! Sorry. But this place can do this better. read more

My family has been coming here over the past few months and it has been a fantastic experience every single time. The staff are always so friendly and move very quickly yet efficiently. They always do such a great job on both the exterior and interior which leaves us 100% satisfied. They are usually more busy on Saturdays but still move pretty quick. There is also a place for you to sit inside that is pretty spacious and always clean. I would highly recommend going here for the price and quality of work that they do. read more

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I had a mini detail last weekend and my car hasn't looked this good in at least 2 years! I added on the headlight restoration as well and Rafit did an amazing job. I love it! Highly recommend! read more

Buyer beware!!! Manager and Corporate will not speak to you when your car is damage. They will available you and not return your phone calls. Went to Car Spa yesterday around 5:30pm for a quick exterior wash. On our way home, my son notice the roof was leaking. When we arrived home I check the roof of my car and the Shark Fin Antenna was ripped off. We drove back to Car Spa around 5:55 to speak to the manager. I spoke to an older gentleman, whom I was told is the manager. After hearing my story, he walked off without a word. About 10 minutes later, he came back to tell me to write down my name and contact number and they will call me when the business close to let me know if they have my cover or not. I told him I want someone to paid for my damage since this is a new car. He then tells me he's not the manager, manager will be in tomorrow and gave me a business card. No apologies or any thing. I called the number on the business card and left a voicemail. Today, since I did not hear back from the manager I called again a few time without any results. I even called Corporate Office and left them a few message without anyone calling me. Btw, both number does not have live person on the other end. Went to Car Spa around 1:30, same guy does not really care and did not get his manager. He did not even tell me if his manager is in or not. Told me to reach out to Corporate, someone will return my phone call. I told him, I called corporate a few time and no one called me. He assure me that someone will get back to me today. I told him, if no one return my phone call then I will be back. He did not seem to care. Almost midnight, still have not hear back from manager or corporate office. Now I have to eat a few hundred dollars or thousand of damage due to this irresponsible business. With all these New Car Washes opening every few blocks, you would think they care but they do not. read more

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I went for a car wash in 7/22/23. When I went to ask the manager a question about vacuuming inn my back seat I noticed the cars door plastic cover was off. I told the manager that this was not broken before the car wash. I stood there for about 10 minutes arguing with him and having him accuse me of lying. I told him I had broken the same part over a year ago and had it repaired at Honda in November 2022 and showed him the receipt. He googled the 2917 Hi da and said that this is a common issue and he was denying responsibility. I asked to make a claim and all he did was give me the corporate phone number. I made a report and informed the customer service representative if how unprofessional and accusatory her was. I was told I would hear back from someone e by Wednesday. I am a licensed claims adjuster. I don't lie. Being accused of lying is offensive. I will never go to this place again. read more

Car Spa - This is what was broken. - Car Wash Near Me - Allen, Texas

Hands down the best car wash experience I've ever had! My car came out looking brand new--shiny, spotless, and smelling fresh. The staff was friendly, professional, and made sure everything was perfect before I left. The whole process was quick but super thorough, and the prices are more than fair for the quality you get. I'll definitely be coming back and recommending them to everyone I know! read more

This car wash is great! I love the customer service and the quality of the detail service. My truck feels brand new again because of these guys. read more

Cars are built from scratch faster than they are cleaned here. Prepare to watch the slowest people on the earth move at snail speeds

So we're taking a trip this weekend and I wanted to get the sun detailed so I took it here because I heard good things. I was the second person in line for detailing this am and I wanted the interior super cleaned got 3 packages for inside and just a mid grade wash outside. I paid $180 for 3 interior packages plus outside wash. I was disappointed when I saw they didn't do a very good job. I had to smell the carpets just to make sure they had done them because they were not wet at all and looked dirty still. I usually have a mobile company come do it but I didn't book ahead so that wasn't an option. I would go back for an outside wash only but not for a detail. The inside of the back window was dirty as well I know they never cleaned it. read more

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My experience here was great. Huge thank you to Zach P! If you stop here for detailing please ask for him. He is very thorough, customer service is top notch, and you can tell he loves what he does. Such an incredible individual. read more

This was my first time here & I was a little confused on the whole process. But a lovely blonde lady explained everything when I first pulled up. I got the classic wash for a great price. Later when i pulled up to the detailing part, the manager Rafic was so kind & made me feel so appreciated to be there. I don't normally do reviews but my car literally looks spanking new. Nothing like driving away in a clean car. thank you Rafic and the awesome blonde girl (so sorry for not getting your name) for being so awesome!! I will definitely be back (They also have memberships that are well worth it) read more

Car Spa - Car Wash Near Me - Allen, Texas