This car wash is great! I love the customer service and the quality of the detail service. My truck feels brand new again because of these guys. read more

My experience here was great. Huge thank you to Zach P! If you stop here for detailing please ask for him. He is very thorough, customer service is top notch, and you can tell he loves what he does. Such an incredible individual. read more

This was my first time here & I was a little confused on the whole process. But a lovely blonde lady explained everything when I first pulled up. I got the classic wash for a great price. Later when i pulled up to the detailing part, the manager Rafic was so kind & made me feel so appreciated to be there. I don't normally do reviews but my car literally looks spanking new. Nothing like driving away in a clean car. thank you Rafic and the awesome blonde girl (so sorry for not getting your name) for being so awesome!! I will definitely be back (They also have memberships that are well worth it) read more

Car Spa - Car Wash Near Me - Allen, Texas

I don't get my car washed as often as I should, but when I do, I go to car spa for the last few years. My last trip there had me looking for a new place. The service was quick I have to admit, but they are not as thorough as they used to be. I cleaned my car out before I went to car spa and left some coins on the dash. When I retrieved my car, the coins were gone. They left the pennies behind but took the quarters. Although the missing change doesn't bother me much, I wonder what else they could have taken... in addition, they left a towel on my door. I didn't realize it until I drove off, had to stop to remove it. read more

Car Spa - Towel left behind - Car Wash Near Me - Allen, Texas

What can I say... Just moved to the neighborhood and figured that I need to get my car washed, as it's been about two weeks. I typically get my car washed every week, but due to the move I just did not have time. Sooooo here it goes: I arrived at Car Spa, very hopeful and was excited to have a clean car again. It took quite some time for my car to get back, I purchased the platinum package, getting my car cleaned inside and out. I forgot my glasses at home, so I did not even notice that when I left the car was filthy. I came home (I live 5 miles away) and realized that the bugs in the grill still had their legs on them etc. So my glacier white car looked like crap. I drove right back and the lady asked if it just needs to be wiped down or re-washed? Silly question, given the fact that the car was as dirty as can be. So I drove through the wash again, pulled over right after that and it was still gross. Drove through the wash again and guess what? Still gross.... I don't even know what to say. I basically paid $40 (including tip) to drive home and hand wash my car. I had really considered purchasing a membership IF the car would have been clean but no thanks. I will never return to this place. What a waste of time and money. The picture is after the third wash..... read more

Car Spa - Car Wash Near Me - Allen, Texas

Best car wash I've ever had. I've been going here for three years and they've never disappointed.. I had a scratch in my car and they were able to buff it out perfectly thank you to Rafi and his team. read more

Disappointing. This is what $120 spent looks like today at Car Spa. If you read the descriptions for the Express Polish super cleans combined with the Express Seat treatment you would expect your vehicle returned much by wet than this. I can do better than this. I think either they rushed the job or don't believe in quality work and customer satisfaction. I wouldn't recommend this establishment to anyone based on my first experience here. read more

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Rafic and his team did a great job detailing my car inside and out! Fast and professional service.

We are so thankful to have Car Spa near our home. They do a great job! We get our cars detailed here as well. If they miss something, just mention it! They will make it right! Reasonable too considering many places want a fortune to detail a car. read more

Car Spa on Stacy is the biggest joke! What a rip off!! I paid for a Platinum Detail and they did not even wipe down most the exterior and any of the interior! I went back 3 times and they helped for like one minute and then had me do it all myself! Still I only have 1/2 of the interior windshield wiped. They didn't even apologize. It took 3 1/2 hours of my day!! And oh yeah!! They lost my keys for an hour with the car running! I've never had such a bad experience anywhere!! read more

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I can't say enough about my experience with Car Spa over the last several years. As a member, it's super easy and convenient to get the outside washed in a hurry, and if I want the works, these folks really deliver! The service is always impeccable, and the managers Yohannes and Rafic are always so helpful and friendly. They always make sure the work was thorough, quick, and outstanding! Highly recommend 10/10! read more

Car Spa - Car Wash Near Me - Allen, Texas

The customer service was the worst. I pressed the "assisting bell" like five times to break $20 (For tips).... No one showed up until I saw this dude sitting in the office texting. read more

Car Spa - He thought no one notices him checking his Facebook.... Well, I did. - Car Wash Near Me - Allen, Texas

Horrible horrible horrible service for 129$ full service value , while waiting i was wondering why customers who are picking up their vehicles and being specific and Pointing out areas to the cleaning team several times ! After getting my Turn ; i realized that they do not even use common sense and clean obviously looking areas . Water , dust and fluid every corner with not proper cleaning or wiping This is not only inside but also outside ; i have shared some pictures with this review . Also for full cleaning ; one person is allocated to take care of your vehicle which is more than 4 hours of waiting . I would say put some own efforts to go to 5$ car wash and take free vacuums from there Please do not go for more than exterior cleaning (posted similar on google) read more

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Car Spa scratched my car. This is the first time I've done a touch, rather than a touch free, wash. Additionally, I only do car washes, not hand washes at home. I would not have been the one to scratch this car. When I raised the issue to the car wash's manager, he immediately tried to prove that his car wash could not have scratched the car. Once he connected me with Bruce, his boss, Bruce was similarly defensive and claimed the car wash could not have scratched the car. Bruce asked me to prove that the car wash scratched the car. It's impossible to prove this. His standard of proof seems to be that I needed a time stamped photo of the car immediately before entering the car wash, displaying the exact part of the car that was then scratched. Obviously nobody does this. I hate being *that* customer. But my car previously had a couple scratches, and now it has 1000s of tiny ones, and I have no recourse otherwise. Please check the attached photos. Despite what Car Spa believes, their wash did this. read more

Car Spa - Scratched car - Car Wash Near Me - Allen, Texas

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This place spoils me so much. I come up to Allen weekly to train my dogs. This gives me a place to relax and reboot before driving home. The machines all work, especially the bar code reader. The restroom is clean as is the waiting area. Nice comfortable chairs I get to wait in a comfortable climate while they clean off the dirt I picked up driving in the country. read more

Under new management. 3 words Pack Your Patience Took my car here for detail and arrived at noon. GM said it would be 45 mins. Hmm, I thought, "That's very short." Left 5 hours later with a promise of a free wash and a poorly detailed car. Will give the free wash to my husband, and they have lost a loyal customer read more

Big shoutout to the manager here for not only taking care of my experience today, but also accomodating for me having to leave in a timely manner and doing a great job as well! read more

Came here on a busy Saturday and once again an amazing job by the staff even with all the bays filled with cars!

they did great job. especially Rafic and Amallia very nice Got all my dog hair out of interior. Wonderful read more

Inconsistent service,tuff on the finish, tuff on mirrors and wipers. Poor training on customer service.

Svc was quick. The detail inside and outside was awesome. I check crevices.. lol. Will definitely go again!

Moved almost a year ago and they won't stop billing my credit card. I left several messages. The last four months my credit card has been refunding me the charges I shouldn't have to keep disputing this. loved the service, but now it's time for us to part ways. read more

Don't bother with this car wash; try some where else. We paid $23 for the Gold wash. The vacuum job was terrible, there were still so many bug guts left on the grill and windshield, the wheels and wells weren't cleaned, and there was still dirt along all the bends/recesses of the body. I had to redo it all myself, so save yourself some time and money and go somewhere else. Pro - The inside wait area is nice. read more

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The best place to get my car washed in Allen is Car Spa on Stacy Road! My car looks new when I leave Car Spa. The managers and staff are incredibly observant to detail. I won't go anywhere else! (Especially to the place East if 75 on Stacy Road... they posted signs limiting your time at the vacuums to 5 mins!! lol I have kids in my car... I couldn't vacuum it properly in 5 days! We're not doing that Linda!) So Car Spa it is! My car is clean, they provide great customer service and it's a great value for my hard earned dollar. read more

Haley did an amazing job at detailing my car she spent every minute on it although the carwash was about to close. Exceptional job!

Best car wash I've been, Mr, Narti was so great and guided me trough all the services they got and what was going to be best for my car, so i was not disappointed at all when i picked my car up, it had interior detailing and seats shampooed read more

I came to get my car washed today and right when I drove up I met Terry, first off he made this whole experience worth it! We had a great fun conversation and with it being my first time here it definitely made me feel so welcomed and can't say I wanna go anywhere else after today! Great Car wash quick and very nice friendly staff! If you live in the Allen area this is a great place to come and clean up that dirty car of yours! read more

Car Spa - My white car almost finished up! - Car Wash Near Me - Allen, Texas

Zack P a fellow that works there was doing his job trying to sell me an upgrade. when I declined he offered to take a decal off my windshield. I offered to tip him but he declined. He was so kind. And I got a great car wash. read more

Got the pleasure to talk to Sean before I washed my new 4Runner, he told me about certain washes and was super helpful and informative! Great customer service by Sean and my car is clean and looks brand new, definitely going to be back! read more

We were driving around looking for a full service car wash when we found Car Spa. Both our cars were in desperate need of thorough cleaning, but the fine staff at Car Spa did an amazing job. The person who helped us out was Morgan, who took the extra effort to make sure all that we asked for was taken care of promptly and efficiently. We are definitely going to remain regular customers. read more

So we drove over to Allen which is actually a few cities over to get my brand new (to me) SUV's interior detailed, leather cleaned and conditioned, exterior washed, etc... Keep in mind that this was around $150. We were told it would take about 1 1/2 hours to do. No problem. We went in and sat down and less than 45 minutes later, they came in and said that it was completed. Well, you can just imagine - it was still REAL dirty. I began to wonder if the majority of the workers had vision issues. I called a young man over by the name of "Michael" and explained that the vehicle was NOT clean and showed him my areas of concern. He said, "No worries, I'll take care of it for you". He called the employees back over and the process started again. He was fantastic and this company should hire about 20 more just like him. When they finished the 2nd time, it didn't look too shabby until the next day when we were better able to see it in the light. The windows looked like they hadn't been cleaned. The 3rd row looked untouched. The back of the side mirrors still had bug pieces and parts and the vacuum job wasn't through. After spending that kind of money with that kind of result, I think I'll save my money and do it myself next time. The only reason I didn't was because I had recently had surgery. read more

I've been coming here for a couple months! Never been disappointed once, these guys really deep clean. I drive from McKinney.

Love this car cleaning service. They offer best service and value. Always quick and pleasant service. Friendly staff. Highly recommend

Came here for a a detail ad had the best service the manger Rafic was so sweet and took great care of my car and me as well!!

Girl with freckles and blonde long hair was extremely rude. Terrible attitude and rolling her eyes. It is Wednesday, June 29 at almost 1 PM.

Car Spa in Allen has to be my new favorite car wash! Although they are not new, and not so new to me, they are my now #1 go-to car wash. Service like they provide isn't all-too common nowadays. They really are hands-down awesome at getting you the best deal to get your car as clean as you like. On more than one occasion, they have saved the day with a very messy situation in my car. The guys that work there are so incredibly nice, detailed, fun, honest and just downright good people. They want your car clean just as much as you do and they'll work hard to make sure it is spotless for you. I am super picky when it comes to a clean car; likely a car wash's worst nightmare! These guys get it right every time and their management has been given flexibility to work with customers in a way the customer feels the win/win each visit - getting a great deal on a super clean detail, every time. One of the managers, Michael, has gone above & beyond every time I've had my car detailed here. He is such a positive person to be around and makes everything shine & look pretty! He went out of his way to even correct another Car Spa's mistake. He's the kind of employee every owner/manager wants to have leading their teams/organization. A genuine person with loads of character, always going the extra step, just because that's who IS! You don't teach Michael's skill-sets in college prep courses, read up on it in an employee handbook or even get a special training session in Week 1 or 52 in any on the job orientation. Michael and the other employees at Car Spa are keeping my vote! read more

Great Experience. They clean the hell out of your car and they have Coffee and TV while you wait

After having my first experience with Car Spa Allen, i must say i was very underwhelmed to say the least. Its really sad because this place is close to home so i was hoping to be frequenter. When i came to my car i had some strange water in my coin holder that wasn't there to begin with, i politely asked for them to clean it and thats what alerted me to really inspect the job they did. Their was still dirt and dust inside the cup holders, between the seats, on the doors. the trunk looked like they didn't even touch it. Very unhappy about the quality of service. After paying and waiting almost an hour for service i expect for the job to be completed thoroughly. it just seemed like a lazy attempt. read more

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I had Car Spa on Stacy detail my car in 2019 and I was very impressed. I left it with them and it was perfect when I came to pick it up. On 7/15/21, I took another car in for a $179.98 detailing. I dropped it off at 9am hoping that an early start would find the crew fresh and I would get another great job. It didn't work out that way. At 3pm, I called and it was "almost ready". I drove by at 4pm and it was in the detailing bay and being worked on. At 5pm, I parked at the gas station next door. I could see my car with no one working on it for the next 10 minutes or so. A polishing buffer for the right headlight was laying by the right front headlight but no one was working on it. I called Car Spa and asked about the car. The lady said she would check. She came back and said it was ready. I went in and paid. The right headlight was obviously only half polished and the left headlight was poorly polished. The front bumper cover had been waxed but not polished. The wheels were still brown from brake dust. I then spoke with Allen, the manager on duty. He agreed that the bumper cover had not been polished. He said that the tech told him the right headlight was the best he could do but Allen could do better. I returned at closing time and found the bumper cover polished, the headlights much better but still cloudy along the edges and the wheels clean. So, I ended up with a decent job but pretty miffed from the hassle. I feel that Car Spa (Allen) could have been more upfront regarding the car and knew that the car was not ready when they said that it was. read more

Broke my 2020 camaro taillight, no damage prior to going into the wash. When I made the clam I had to come out multiple days to "examine" my car just to get a phone call saying they can't prove that it happened in the wash and they can't prove that it didn't. So they will not fix it. 2nd off, I bought there $50 membership to get my inside detailed. Every time I went up to get it cleaned I hated it. Windows still where dirty with sticky stuff still on my door every time. I have canceled my membership and I hope y'all don't get one. They could care less about the outside or inside. I regret taking my car here. read more